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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Keskus, Surabaya, Indonesia 60246 (Näytä kartta)

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Novotel Surabaya Hotel Surabaya - Kahvila/Kahvila

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Novotel Surabaya Hotel Surabaya - Sviitti

Novotel Surabaya Hotel Surabaya - Hotellihuone

Sijainti: Surabaya Keskus

Huoneiden lukumäärä: 209

Ilmainen Wifi

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Tulopäivä:	yötä:	Lähtöpäivä:

Viimeisimmät asiakasarviot

Valitse matkustajaryhmä

Kaikki arvostelut (759)

Yksin matkustava (125)

Pariskunta (193)

Liikematkailija (216)

Perhe pienten lasten kanssa (100)

Perhe isojen lasten kanssa (77)

Ryhmät (48)

Hyvä

7,4

yhteensä 759 arviota


Rahanarvoinen		7,5
Sijainti		7,1
Henkilökunta		7,6
Hotellin kunto/siisteys		7,5
Huonemukavuus/Taso		7,7
Ruoka/Syöminen		7,2

Kaikki arvostelut (759)

C Y. Liikematkailija Singapore, 14. toukokuuta 2013	short and sweet.... nice breakfast, relaxing environment, and friendly staffs 8 everything was fine except that the pillows in my room, was square in design, personally, feel it is difficult to sleep with a square and big pillow.
Farida K. Perhe isojen lasten kanssa Indonesia, 12. toukokuuta 2013	comfortable easy to find, good receptionist, fine area 7 I like the service, they gave us room up grade without charge added
Very Y. Perhe pienten lasten kanssa Indonesia, 12. toukokuuta 2013	Just proper Big room, Clean, and more than enough room illumination 6,3 Room size, cleanliness and amenities are great, unreliable internet connection.I think more smile and friendliness from women officer at front desk wont cost anything. And it is too much to charge Rp.3000,- to a taxi for dropping guests.
Andrew P. Yksin matkustava United Kingdom, 12. toukokuuta 2013	Great pools, modern room facing pool Swimming Pool, Modern design, Quiet 7,7
Gig S. Yksin matkustava Indonesia, 11. toukokuuta 2013	Good Hotel for Family vacation..... Clean and confortable hotel..... 6 Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. Perhe pienten lasten kanssa Indonesia, 10. toukokuuta 2013	great service comfortable, clean and great service 9,3
Anggara P. Pariskunta Indonesia, 9. toukokuuta 2013	nice and comfortable hotel food, room and staff 7,7 novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Felix B. Liikematkailija Indonesia, 8. toukokuuta 2013	Good Hotel clean room, nice service, international standard 6
Agus J. Liikematkailija Indonesia, 8. toukokuuta 2013	Great location the pool, new room, and the location 7,3 It was okay, they gave me the new refurbished room. The problems I experienced were: I could not the internet access, the wash basin was clogged, the phone was dead, the A/C was too noisy but I like the pool and the friendly staffs.
Henry W. Liikematkailija Indonesia, 7. toukokuuta 2013	Good deals which turns out to be unrenovated rooms Design big rooms and nature 7 What I thought was a good deal, turns out the rates apply only for old, run-down rooms.. Was upset, but in the end, they were nice enough to "upgrade" me to their new renovated rooms. I don't understand why would they, since they have the new rooms available, let the guests into old rooms, which is totally run down, smelly and even have doors which can't open. When they could have made guests comfortable and happy with their new rooms. I mean it's not like the old rooms are the only ones left available? Let customers try the new ones, so they know better the new standard of quality and come back again next time.