arrow-up-icon
Takaisin hotellitietoihin

2015

Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macao, Macao

Erinomainen 8,3
perustuu 13018 arvioon

Viimeisimmät asiakaskommentit

Valitse matkustajaryhmä
Erinomainen



yhteensä 13018 arviota
  • Hotellin kunto/siisteys 8,8
  • Palvelut 8,1
  • Sijainti 8,4
  • Huonemukavuus/taso 8,7
  • Henkilökunta 8,3
  • Vastinetta rahalle 8,0
  • Ruoka/syöminen 7,6

John L.
Hongkong
20 heinäkuuta 2016
i believe there are many better choices
1. Carpet & curtain are of dark color & feeling of "not that clean" 2. Choices of fine dining (or just better restaurant) is very limited 3. Fun pool instead of swimming pool (you really can't swim in that sizes) 4. Long queue for checking in/out 5. Poor casino (high min bet, a lots of closed tables/machines, ....)

Su Y.
Malesia
19 heinäkuuta 2016
value of money, good location
Room very clean, staff very friendly, good location.

Lim L.
Singapore
19 heinäkuuta 2016
Hotel BF
hotel bf not so nice

Richard P.
Kanada
18 heinäkuuta 2016
relaxing
good pool - got busy in the afternoon Good location Good breakfast Nice room

LIM C.
Singapore
18 heinäkuuta 2016
Polite and helpful staff but disappointing shuttle bus services
Staff was very polite, casino was great, but the waiting time for shuttle buses was a little too long compared to Venetian's. Housekeeping was late, around 5pm rooms were still not cleaned, but polite and apologetic staff cleaned up our rooms immediately.

Chun L.
Hongkong
18 heinäkuuta 2016
Check in counter
Need to wait about 15mins for check in, jope it would be shorten

Wing C.
Hongkong
18 heinäkuuta 2016
family trip
late check out at 1:00, but the key is not open the door before 12:00, need call the front desk change the key.....very trouble!

Choon L.
Malesia
16 heinäkuuta 2016
Good Stay
Spacious room and clean. Very enjoyable stay in Sheraton Grand Macao Hotel.

haresh G.
Intia
15 heinäkuuta 2016
would not recommend, confused and rude staff.
staff at this hotel are unhelpful, check out, check in very time consuming . the bed uncomfortable. the staff very confused.

PHILIP C.
Hongkong
14 heinäkuuta 2016
Services need improvement
I stayed with Sheraton everytime I go to Macau. This time I used most facilities and dine in restaurants. It is great for families with children. However, the swimming pool design is poor. There are many small pools but not a single big one. The check in is very slow. It took 30 mins for me to check in (from the minute I was in front of the front desk staff till I got my room keys). The staff are all very friendly and polite. But if they are more efficient that's better. The lunch buffet at Feast is not good. I will not go again. I walk into the buffet with NO food in the seafood/sushi/cold cut. I really mean it was completely empty. I had to complain to the duty manager, who was extremely polite and handle our complain very well. The staff is good, but the quality of food was bad.