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Takaisin hotellitietoihin

Erityislaatuinen 9,1
perustuu 443 arvioon

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Erityislaatuinen



yhteensä 443 arviota
  • Hotellin kunto/siisteys 9,8
  • Palvelut 8,7
  • Sijainti 8,5
  • Huonemukavuus/taso 9,5
  • Henkilökunta 9,5
  • Vastinetta rahalle 9,2
  • Ruoka/syöminen 8,4

10 Jade C.
Yhdysvallat
06 kesäkuuta 2016
Excellent place!
This hotel was absolutely lovely! The staff were incredibly kind and helpful. They always greeted us with a smile, were very helpful in booking scooters and other tours, and they were very accommodating. The hotel is located near delicious restaurants, and is a three minute walk to the beach. It is in an ideal location to explore the island. I highly recommend this place!

6,4 Tyler M.
Yhdysvallat
13 toukokuuta 2016
Not great for the price
We spent 3 nights at Lanta Mermaid and left disappointed with our decision to stay there. We paid extra for the "ocean view" room. You get a tiny sliver of the ocean from the third floor. I guess you can technically say that it's an ocean view room, but you can pay less money and stay somewhere that is literally on the beach (which we are wishing we would have done). I brought our concerns up with the staff and they didn't really seem to care. Didn't offer to move us to the fourth floor (where there is a better view of the ocean) and told us we probably should have booked a bungalow instead. Also, don't count on breakfast during low season. Doesn't exist. The room was clean, so that was good.

9,2 Larry S.
Yhdysvallat
19 huhtikuuta 2016
The greatest!!
It's all true. This is a great place to stay. It's on the main road but only a 5 minute walk to the beach. Location is 10 minutes by motorbike into town. My room was in the back and very quiet Beds are very comfy and wifi worked fine. Breakfast is good, not great. The hosts Paul and Aika are what make this place work. The owner should make them part owners, give them a raise or whatever else it takes to keep them. They are the main reason that Mermaid gets its excellent ratings.

10 Anna L.
Yhdysvallat
25 maaliskuuta 2016
Perfect Stay
Was there for 3 nights and had a great stay! Staff went beyond their duties to make us feel comfortable and welcomed. The room was very clean and we had no issues at all. Highly recommended!!

9,3 Claire S.
Yhdysvallat
23 maaliskuuta 2016
Best possible location and staff
Accomodations, staff and location
This place is TOP NOTCH. Paul and the staff went above and beyond in giving advice, setting us up with unique tours, and even helping me call my airline to order a vegetarian meal. The location is TOTALLY UNBEATABLE, its a 30 second walk to the beach--you can go back and forth during the day. Its actually a very nice hotel with room service, fancy beds, etc. THANK YOU PAUL AND STAFF

10 Pavol G.
Slovakia
21 maaliskuuta 2016
Excellent !
Me and my husband loved this hotel. We will come back for sure! Everything was so great ! All staff was very nice to us. I contacted a hotel via email if they can pick up us at the pier at Ko Lanta. Communication was excellent and fast. They answered me all questions I had. When we arrived to the pier, Paul was waiting for us. He took us to the hotel. He explained to us everything, where to go, what to see, where to go to the beach, etc. He recommended to us to rent a motorbike for a day ( by hotel). It cost only 250 Baths. Breakfast were served by Paul or other staff. We could choose what to eat. I liked it very much. Everybody is so nice there. Still smiling and asking if everything is all right. We were feeling very good at this hotel. Hotel is very clean. The beach is very close to hotel and it is so amazing ! Very hot water in the sea. There is a couple of restaurants close to hotel which offer a delicious food. There is 7/11 shop and pharmacy close to the hotel, too. We recommend this hotel to everybody. You will feel here very good. Everything is so great. Staff is still smiling and is very helpful :-)

10 James I.
Yhdysvallat
03 maaliskuuta 2016
Attentive and clean
attentive staff, clean from top to bottom, and helpful
Usually we're not needy guests; we just show up to a hotel, leave, and figure everything out by ourselves...but when we were at Lanta Mermaid it seemed that we were constantly needing things, perhaps because it was the last part of our 3 week long trip and we were tired. We needed motorcycles, directions, early check-in, new boat tickets, cancel reservations, improve the a/c, and on and on. The staff were attentive and took care of all our needs without any hassle. Everything they booked for us was exactly what we wanted. The rooms were plenty large, clean, and quiet. Thanks for the great time!

9,6 PANAT P.
Thaimaa
29 helmikuuta 2016
Cute hotel, friendly staff
Cute hotel friendly staff

9,7 Sean F.
Kanada
29 helmikuuta 2016
Great hosts. I really enjoyed my stay here.
Staff, comfort, and proximity to the beach
Great. Only complaint is motorbikes on the road at night but that's hardly something you can control!

9,7 junhua H.
Kiina
22 helmikuuta 2016
excellent place to stay
brilliant smile, excellent sevice and clean.