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Valitse matkustajaryhmä
Erinomainen



yhteensä 4053 arviota
  • Kunto/siisteys 8,5
  • Palvelut 8,0
  • Sijainti 8,3
  • Huonemukavuus/taso 8,3
  • Henkilökunta 8,4
  • Vastinetta rahalle 8,6
  • Ruoka/syöminen 7,4
Lajittele:

Ma, Filippiinit
Ryhmä
Grand Deluxe
Majoittui 4 yötä, huhtikuu 2012
Spacious Room with Massive bathroom!
Quiet but not too far away from the beach, big rooms, great bathroom, nice design concept, awesome pool
Staff was very friendly! We initially arrived at a different Sugar Palm, and the staff arranged for us to be picked up by the hotels golf cart which shuttled us up the hill. Loved the design concept behind the hotel - concrete floors and spacious rooms, welcoming lobby, great pool outside. Our room smelled a little damp but nothing that was too bothersome. We tried the hotel breakfast one morning and found it too expensive for the type of food that was served. We opted eating else where the other mornings. The lift was broken half the time we were there so it was a slight inconvenience to have to trek up the really steep slope to get to our room. All in all - had a great time. Great to spend some time just relaxing indoors if you don't want to head out. Would definitely stay there again in the future.
Arvioitu: 27 toukokuu 2012
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Raymond, Australia
Pariskunta
Majoittui 5 yötä, toukokuu 2012
Good location
The location is very central to the busy end of Kata Beach
The first impression we got was a very unfriendly reception staff. This turned out to be the same throughout the resort and in particular, in the restaurant. the only smile we saw on the 5 days we were there was on the room maid. This is sad because the resort has a lot of potential, but until the staff can connect with the customers it isn't going to impress. The room was quite well set out although I was not impressed with the floors which are not tiled but are in "polshed concrete". Supposedly very modern but to me they were like a jail or warehouse.The pools are lovely (there are 11 around the resort). A vase of flowers in the room were very sad on arrival and even sadder on departure. There is very limitted storage space in the room. There about 50 channels on the TV but only about 5 in English and the Australian Channel did not work at all. All enquiries at reception were met with "it is raining". It wasn't most of the time but what the heck. The lift to our floor (there are a series of 3 to the upper floors) smelt like a dog's breakfast and had a terrible clanging alert payed very loudly when arriving at the floor required An English guy who had the misfortune to be in a room alongside the lift was complaining about it.
Arvioitu: 26 toukokuu 2012
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Jordan, Kanada
Pariskunta
Grand-huone - pääsy altaasen
Majoittui 2 yötä, toukokuu 2012
Top Notch
Everything, I cant think of any cons
Got a pool access room for 2 nights. It was great, the room even came with a mac mini in it hooked up to the TV. It certainly deserves the 4 star rating, or more. I would recommend this hotel to anyone, except my enemies. And i will be back for longer next time!
Arvioitu: 25 toukokuu 2012
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Paula, Yhdysvallat
Perhe, jossa isompia lapsia
Grand-huone - pääsy altaasen
Majoittui 6 yötä, toukokuu 2012
Nice Hotel, great location but on a steep hill
Loved the pool access room with swim up to the pool bar. Lovely rooms with unique decor and very clean.
At first, we had a "sea-view" room but changed to the pool access room with swim up to the pool bar. This was much better. Our adult sons stayed in a room two floors higher than the elevator would reach, so they had a bit of a climb to get to their room. They are athletic, so it was fine for them and they also had pool access which they loved. However, anyone who doesn't want the extra exercise should make sure to get a room not higher than the 7th floor. This hotel is not right on the beach, but about a five-minute walk away.
Arvioitu: 25 toukokuu 2012
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SHIAU, Malesia
Pariskunta
Grand-huone - pääsy altaasen
Majoittui 2 yötä, toukokuu 2012
Lovely hotel with and great location
great design of the hotel
From Patong transfer to Kata, We have 3d2n staying at sugar palm grand hillside hotel which we found out that this hotel was nice with great and modern design. We are so impress with the nature surrounding and pool access in our room. But the worst part i don't really likes is the smell in the room, feel annoying especially when we open the cupboard which it really have a very strong bad smell, something like a cockroach smell. The staffs seems like not really friendly at all when they see us, they didn't smile and greet us. The breakfast buffet normal, suppose there is a staff standing there to cook eggs for customers but nobody there and other staffs give us very cold respond to get another person prepare scramble and omelette eggs for us. We need to walk far and some distance from hotel to lobby because there is no lift direct to our room and hotel. There is very inconvenient part. Others was good.
Arvioitu: 24 toukokuu 2012
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timothy, Iso-Britannia
Yksinmatkustava
Majoittui 7 yötä, toukokuu 2012
excellent hotel,, good services and restaruant
restaruant
excellent hotel, good services and restaruant, very clean and spacious rooms, would stay here again
Arvioitu: 24 toukokuu 2012
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Omar, Yhdysvallat
Pariskunta
Majoittui yhden yön, toukokuu 2012
One sexy place to stay!
Modern design and pool next to room
loved staying here. it's close to the main strip in kata and the beach yet feels secluded on the top of the hill. the pool and views are perfect.
Arvioitu: 23 toukokuu 2012
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Mark, Australia
Pariskunta
Grand-huone - pääsy altaasen
Majoittui 11 yötä, toukokuu 2012
Nice pool next to room but thats about it.
Pool access from room.
this is the second time we have stayed at this hotel. we came back because we got a good deal on a room with our own pool directly outside our room which was great. unfortunately thats where it ends for this hotel. in the year since our first visit it has gone downhill a great deal. the biggest problem is the complete 100% lack of anything that even resembles customer service. the reception staff can barely communicate with foreigners, don't even look at you when your trying to talk and take about 5 minutes to even acknowledge your presence whilst they are all chatting to each other. it all gets worse at breakfast when every morning a rude employee simple looks at your and says "ticket" (refering to your daily breakfast voucher) then snatches it out of your hand and walks off. don't even bother with the breakfast here anyway, even though it is included in the room price, you are better off going and buying it elsewhere. worst breakfast in thailand including places i have stayed for under $ per night. our room was located on the ninth floor. the hotel is on a big hill so if you have any problems with mobility or fitness and are going to be staying in a higher room, id give this place a miss. there is an elevator that can take you part of the way. unfortunately if you are staying on the right hand side of the hotel (as we were), the elevator is useless because its on the opposite side and you have to just walk up the hill again anyway. i had no problem walking up the hill myself but doing it all the time gets old very quickly. im not sure how old the hotel is but its looking very dated. i hope they start to look after it better otherwise in another uear it will look terrible. other things to mention are the rooms are all stacked on top of each other with paper thin walls/floors so you can hear everything from the other rooms. dont even bother thinking it has "high speed wifi" like the description mentions. yes there is wifi but it is absolutely useless
Arvioitu: 23 toukokuu 2012
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Tiong, Malesia
Pariskunta
Grand Deluxe
Majoittui yhden yön, toukokuu 2012
Beautiful hotel
Free suana, steam room and lovely pool
It is a beautiful hotel with good facilities. i enjoy the hotel facilities. The pool is really beautiful and the view is nice. everything is just nice. The only disadvantage is that the hillside is not so suitable for old people. however, they provide the club car for the disable and old people.
Arvioitu: 21 toukokuu 2012
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PEI, Malesia
Pariskunta
Grand-huone - pääsy altaasen
Majoittui yhden yön, toukokuu 2012
Pool access room is good for enjoy but the toilet
Pool access room is
Pool access room is good for enjoy but the toilet is no clean. In room provide DVD-Rom to see movie and MAC PC to surf network. But to beach need walk around 10minit. Breakfast is no hygiene, got ants in the bacon.
Arvioitu: 19 toukokuu 2012
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