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Takaisin hotellitietoihin

Viimeisimmät asiakaskommentit

Valitse matkustajaryhmä
Erinomainen



yhteensä 727 arviota
  • Hotellin kunto/siisteys 8,2
  • Palvelut 7,3
  • Sijainti 8,0
  • Huonemukavuus/taso 8,2
  • Henkilökunta 8,4
  • Vastinetta rahalle 8,4
  • Ruoka/syöminen 7,2

8,4 Jerry W.
United States of America
25 tammikuuta 2016
FRIENDLY STAFF
The Serenity is good value for the money. The staff is very friendly and helpful. I was given a free upgrade upon check in ! I also like the location because it is on a quiet street, just near the Dang Ha market.

8,3 Amandine H.
France
16 tammikuuta 2016
Good personnel
Organization, clean , good location

5 Javier R.
Spain
03 tammikuuta 2016
Keep looking
The staff were nic

7 Ann B.
United Kingdom
05 tammikuuta 2016
Better than average for old quarter
Location good, staff nice
The rooms were newly decorated/ renovated but the bathrooms were old and moldy. Views were non existent unless you had a room overlooking the street. Aircon did not work

8,4 Ann B.
United Kingdom
01 maaliskuuta 2016
Great Staff
Very helpful staff, good location, Ok rooms, book at the front of the hotel if possible

5,3 Hiep N.
Australia
08 tammikuuta 2016
hot water needs upgrade takes ages to heat up
Close proximity, service is good, and the shuttles to the airport
I wouldn't call it a 3 star hotel , compare to Ho chi Minh city this would be a 1 star... Bath room needs upgrading , hot water u need to wait quite a while for it to heat up , in all u get what you pay for

5,3 Giang L.
Vietnam
30 joulukuuta 2015
Not recomend
location is convenient to go around.
Breakfast buffet is very poor. Fruits are not filled when it is finished, even it is requested. Bathroom is dirty with old towers. Bed clothes are dirty and old. Staff is not trained well. When I was in the room, by a mistake she went in without knocking the door. Room is very tiny and noisy by the next rooms and corridor. My room has a small window which can be opened outsider in the corridor. I requested to fix it to be able to lock from inside but nobody did it.

7,3 Maria J.
United States of America
18 tammikuuta 2016
Close to the train station, friendly staff
Location, staff, a/c
I was backpacking with my husband and my sister and we only got the room so we could really shower and drop our bags before taking the overnight train to Lao Cai. The room was perfect for what we needed. Small - but it had wifi, a hot shower and a/c. I think it would be fine if you choose to stay there for a couple of days - we just didn't need to do that (we showed dropped our bags to walk around the city and then left for the train in about 6 hours). The staff was very accommodating and ready to help with any of our needs. The room was small with no windows, but again - it served its purpose. I think it was a great value and walking distance from the train station and other sites in the old down of Hanoi.

5 JIWON S.
South Korea
18 joulukuuta 2015
very cold in the room, but aircon helped.
very cold in the room, but aircon helped.

9 manfred S.
Germany
11 joulukuuta 2015
Pleasant stay in the heart of hanoi
Comfort, staff and price-value
Very good- although the beds could be softer!