Address Dubai Mall
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
Sparkling clean
Inside city center
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
Based on 2,803 verified reviews
9.5
9.5
9.1
9.1
8.3
Nearest transportation options
•
Burj Khalifa/Dubai Mall Metro Station is within 1.55 km
•
Financial Center Metro Station is within 1.94 km
Location rating score
There are 126 places in walking distance!
| Value for money | 8.3 |
| Location rating | 9.5 |
| Nearest airport | Dubai International Airport (DXB) |
| Distance to airport | 10.6 km |
Yes! Address Dubai Mall offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
Yes! Address Dubai Mall features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
While staying at Address Dubai Mall, start off your getaway by discovering the nearest attractions that are within walking distance to the property which include VR Park, KidZania Dubai, and Dubai Ice Rink.
The typical room rate for Address Dubai Mall in the past month is 1649.57 AED, compared to city's average of 2384.7 AED.
Address Dubai Mall can speak in 13 languages and supports well-known languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Enjoy the convenience of easy payment at Address Dubai Mall which accepts up to 6, with payment card options including MasterCard, Discover Card, Visa, UnionPay, and American Express.
Past solo travelers that have stayed at this property have given Address Dubai Mall an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Verified business travelers that have stayed at this property have given Address Dubai Mall an average rating of 8.7. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Address Dubai Mall an average rating of 9.1. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Verified group travelers that have stayed at this property have given Address Dubai Mall an average rating of 8.9. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

Experience Luxury and Comfort at Address Fountain Views in Dubai
Welcome to Address Fountain Views, a luxurious 5-star hotel located in the heart of Dubai, United Arab Emirates. With its stunning architecture, impeccable service, and world-class amenities, this hotel offers an unparalleled experience for both business and leisure travelers.
Address Fountain Views boasts a total of 193 beautifully designed rooms and suites, each offering a perfect blend of contemporary elegance and comfort. From spacious deluxe rooms to lavish suites, every accommodation option is thoughtfully designed with modern amenities and stylish furnishings to ensure a memorable stay. Whether you are traveling alone, with a partner, or with your family, there is a room that suits your needs and preferences.
At Address Fountain Views, families are more than welcome. With our child-friendly policies, children between the ages of 0 to 11 can stay free of charge, making it an ideal choice for a memorable family vacation. Our dedicated staff goes above and beyond to ensure that families have a comfortable and enjoyable stay, providing extra beds, cribs, and other necessary amenities upon request. With our convenient location and family-friendly atmosphere, Address Fountain Views is the perfect choice for a memorable family getaway in Dubai.
Unwind and Indulge in Address Fountain Views's Luxurious Entertainment Facilities
Address Fountain Views in Dubai, United Arab Emirates, offers a plethora of entertainment facilities to ensure a truly unforgettable stay. Whether you're looking to relax, rejuvenate, or simply have a good time, this hotel has got you covered.
Indulge in a world of retail therapy at the onsite shops, where you can find a wide range of luxury brands and unique souvenirs. After a day of exploring the vibrant city, head to the bar for a refreshing drink and unwind in a stylish and sophisticated setting. For the ultimate relaxation experience, pamper yourself with a soothing massage or soak in the hot tub, sauna, or steam room.
Address Fountain Views also boasts a luxurious spa, where you can indulge in a variety of rejuvenating treatments and therapies. Whether you're in need of a deep tissue massage or a revitalizing facial, the skilled therapists will ensure you leave feeling refreshed and renewed. Additionally, the hotel offers a shared lounge/TV area, perfect for socializing or catching up on your favorite shows. With its extensive range of entertainment facilities, Address Fountain Views guarantees a truly memorable and enjoyable stay.
Stay Active and Refreshed at Address Fountain Views
Address Fountain Views in Dubai offers a range of top-notch sports facilities to keep you active and refreshed throughout your stay. Dive into the luxurious indoor pool, where you can swim a few laps or simply relax and unwind in the tranquil surroundings. If you prefer to soak up the sun, head to the outdoor pool, where you can bask in the warm Dubai weather while enjoying breathtaking views of the city skyline.
For fitness enthusiasts, Address Fountain Views boasts a state-of-the-art fitness center that is open 24 hours a day, allowing you to work out at your convenience. Equipped with modern exercise machines and equipment, this spacious fitness center is perfect for those looking to maintain their fitness routine while traveling. Additionally, the hotel offers a free fitness center where guests can engage in a variety of workout activities under the guidance of professional trainers.
After a refreshing swim or invigorating workout, treat yourself to a refreshing beverage at the poolside bar. Sip on a tropical cocktail or enjoy a light snack while lounging by the pool, taking in the stunning views of the city. Whether you're a fitness enthusiast or simply looking to relax and unwind, Address Fountain Views has the perfect sports facilities to cater to your needs.
Unparalleled Convenience at Address Fountain Views
Address Fountain Views offers an array of convenience facilities to ensure a seamless and comfortable stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service and dry cleaning, taking care of all your clothing needs during your stay.
For added peace of mind, Address Fountain Views offers safety deposit boxes where you can securely store your valuables. The concierge is always at your service, ready to assist with any requests or provide recommendations for exploring the vibrant city of Dubai. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
Address Fountain Views also caters to the needs of smokers with a designated smoking area, ensuring a comfortable environment for all guests. Luggage storage is available for those arriving early or departing late, allowing you to make the most of your time in Dubai without the hassle of carrying your bags. With daily housekeeping, you can enjoy a clean and tidy room throughout your stay. Experience unparalleled convenience at Address Fountain Views and make your stay in Dubai truly memorable.
Convenient Transport Facilities at Address Fountain Views
Address Fountain Views in Dubai, United Arab Emirates, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Starting with airport transfer, the hotel provides a seamless and comfortable journey from the airport to the property, allowing guests to relax and unwind from the moment they arrive. Additionally, the hotel offers a variety of tours, allowing guests to explore the vibrant city of Dubai with ease and convenience.
For guests who prefer to drive, Address Fountain Views offers valet parking and a car park onsite, making it convenient for guests to park their vehicles securely. The hotel also provides car hire services, allowing guests to explore Dubai at their own pace. If guests prefer to use public transportation, the hotel offers a taxi service, ensuring easy access to all the major attractions in the city.
Furthermore, Address Fountain Views provides a ticket service, making it convenient for guests to book tickets for various attractions and events in Dubai. For guests who prefer to drive themselves, the hotel also offers self-parking facilities, making it easy for guests to come and go as they please. Best of all, the car park is free of charge, providing guests with added convenience and value during their stay.
With its comprehensive range of transport facilities, Address Fountain Views ensures that guests can easily navigate Dubai, explore its iconic sights, and make the most of their stay in this vibrant city.
Indulge in Exquisite Dining at Address Fountain Views
Address Fountain Views offers a wide range of dining facilities that will tantalize your taste buds and leave you craving for more. Whether you're in the mood for a quick bite or a lavish dining experience, this hotel has it all. Start your day with a scrumptious breakfast buffet at the on-site restaurant, where you can savor a variety of delectable dishes from around the world. For those who prefer a lighter meal, the coffee shop is the perfect spot to enjoy a freshly brewed cup of coffee and a selection of pastries.
When hunger strikes at any hour, the 24-hour room service is at your disposal, ensuring that you never have to compromise on your cravings. The hotel also boasts a halal restaurant, catering to the needs of Muslim guests who are looking for a halal dining experience. With daily housekeeping, you can rest assured that your dining area will always be clean and inviting. So whether you're looking for a quick snack, a hearty meal, or a gourmet feast, Address Fountain Views has everything you need to satisfy your culinary desires.
Luxurious Rooms with Stunning Views at Address Fountain Views
Experience unparalleled luxury and breathtaking views at Address Fountain Views in Dubai. Choose from a range of exquisite room types, each offering a unique experience. Indulge in the Club Burj Khalifa and Fountain View Room, a spacious 60 square meter retreat featuring a comfortable King Bed. For a slightly smaller yet equally elegant option, the Club Room offers 50 square meters of space with a plush King Bed.
Enjoy the ultimate in comfort and style with the Deluxe Burj Khalifa and Fountain View Room, boasting 60 square meters of space and a luxurious King Bed. Alternatively, the Deluxe Room provides a cozy 50 square meter haven with a King Bed.
For those seeking an even more lavish experience, the Executive Burj Khalifa and Fountain View Suite offers a generous 140 square meters of space, complete with a King Bed. The Premier Burj Khalifa and Fountain View Suite is another exceptional choice, providing 120 square meters of opulence and a King Bed.
By booking your stay at Address Fountain Views through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, finding and booking your desired room is quick and easy. So don't miss out on the chance to immerse yourself in luxury and wake up to stunning views of Dubai's iconic landmarks at Address Fountain Views.
Discover the Vibrant Heart of Dubai at Downtown Dubai
Welcome to Downtown Dubai, the pulsating heart of the city that never sleeps. This iconic neighborhood is a true reflection of Dubai's grandeur and ambition, offering a unique blend of modernity and tradition. As you step into this vibrant district, you'll be greeted by the magnificent Burj Khalifa, the world's tallest building, soaring into the sky and illuminating the cityscape with its dazzling lights.
Downtown Dubai is not only home to architectural marvels but also a hub for world-class shopping, dining, and entertainment. Indulge in a shopping spree at The Dubai Mall, one of the largest malls in the world, where you can explore a plethora of luxury brands, international fashion boutiques, and exquisite jewelry stores. Afterward, satisfy your taste buds at the diverse range of restaurants, offering everything from fine dining to street food delights.
In addition to its glamorous attractions, Downtown Dubai also boasts stunning green spaces, including the picturesque Dubai Fountain Lake and Burj Park. Take a leisurely walk along the promenade, surrounded by lush gardens and captivating water features, or find a cozy spot to relax and enjoy the mesmerizing fountain shows. Whether you're seeking adventure, luxury, or simply a vibrant atmosphere, Downtown Dubai is the perfect destination to immerse yourself in the spirit of this extraordinary city.
Traveling to Address Fountain Views in Downtown Dubai
Address Fountain Views is conveniently located in Downtown Dubai, making it easily accessible from the airports in Dubai, United Arab Emirates. The nearest airport to the hotel is Dubai International Airport (DXB), which is approximately 15 kilometers away. Upon arrival at the airport, travelers can choose from various transportation options to reach Address Fountain Views.
One of the most convenient ways to get to the hotel is by taking a taxi from the airport. Taxis are readily available at the airport and offer a comfortable and efficient mode of transportation. The journey from Dubai International Airport to Address Fountain Views takes around 15 to 20 minutes, depending on the traffic.
Another option is to use the Dubai Metro, which provides a cost-effective and efficient way to travel from the airport to the hotel. The nearest metro station to Address Fountain Views is the Burj Khalifa/Dubai Mall Station, which is located just a short walk away. Travelers can take the Red Line from the airport to this station, and then walk to the hotel.
For those who prefer a more luxurious and convenient option, private airport transfers can be arranged. Many hotels, including Address Fountain Views, offer airport transfer services for their guests. This allows travelers to enjoy a hassle-free journey from the airport to the hotel, with a professional driver waiting to pick them up upon arrival.
No matter which mode of transportation you choose, reaching Address Fountain Views from the airports in Dubai is a breeze. With its prime location in Downtown Dubai and easy access to transportation options, this hotel is the perfect choice for travelers looking to explore the vibrant city and its iconic attractions.
Discover Dubai's Iconic Landmarks near Address Fountain Views
Situated in the heart of Dubai, Address Fountain Views offers a prime location surrounded by some of the city's most iconic landmarks and attractions. Just steps away from the hotel, you'll find the magnificent Burj Khalifa, the world's tallest building. Take a trip to the observation deck, Burj Khalifa - At The Top, and marvel at the breathtaking panoramic views of the city skyline.
For a mesmerizing spectacle, head to The Dubai Fountain, located adjacent to the Burj Khalifa. Watch in awe as the fountain dances to the rhythm of the music, creating a stunning display of water and lights. If you're looking for an underwater adventure, visit the Dubai Aquarium & Underwater Zoo, where you can explore a fascinating world beneath the ocean's surface.
Experience the vibrant arts scene of Dubai by catching a performance at the Dubai Opera, a stunning architectural masterpiece. From musicals and ballets to opera and concerts, this world-class venue offers a diverse range of entertainment options. For families traveling with kids, KidZania Dubai is a must-visit. This interactive edutainment center allows children to role-play various professions and learn through hands-on experiences.
Whether you're a shopaholic or simply enjoy retail therapy, Emaar Square and Dubai Mall are just a short distance away. Explore the vast selection of luxury brands, indulge in gourmet dining, or catch a movie at Cinema Parking Dubai Mall. For adrenaline junkies, EKart Zabeel offers an exhilarating go-karting experience that will get your heart racing.
With its unbeatable location near these renowned landmarks and attractions, Address Fountain Views is the perfect choice for those seeking a memorable stay in Dubai.
Convenient Public Transport Stations Near Address Fountain Views
Located in the heart of Dubai, Address Fountain Views offers easy access to several public transport stations, making it a convenient choice for travelers. One of the closest stations is the Burj Khalifa/Dubai Mall Metro Station, situated just a short walk away. This metro station is part of the Dubai Metro Red Line, which connects various key destinations in the city. From here, guests can easily explore popular attractions like the Burj Khalifa, Dubai Mall, and Dubai Opera, as well as other areas of the city.
Additionally, Address Fountain Views is also within close proximity to bus stops, providing another convenient option for transportation. The bus stops near the hotel offer connections to different parts of Dubai, allowing guests to explore the city at their own pace. With the extensive bus network in Dubai, visitors can easily reach attractions, shopping centers, and other points of interest from these bus stops near Address Fountain Views. Whether it's hopping on the metro or catching a bus, guests staying at Address Fountain Views have a range of public transport options right at their doorstep.
Indulge in a Culinary Adventure
When it comes to dining options, Address Fountain Views has something for every taste and preference. Just steps away from the hotel, you'll find a wide array of restaurants to choose from. Craving authentic Turkish cuisine? Head over to HuQQa Dubai Mall, known for its delectable shisha and mouthwatering Turkish dishes. For a taste of traditional Lebanese fare, AlSafadi Restaurant DIFC is a must-visit. MADO Restaurant Dubai Mall offers a delightful fusion of Turkish and international flavors, while Markette is perfect for those seeking a casual dining experience. Othmans Lounge is a popular spot for its Middle Eastern delicacies, while Asador de Aranda is a haven for meat lovers. If you're in the mood for Lebanese sweets, Al Hallab is the place to be. For a unique blend of Japanese and European cuisine, Jovee is a standout choice. CZN Burak Gurme is a trendy spot for Turkish street food, and Arabeska Restaurant offers a delightful fusion of Mediterranean flavors. With such a diverse range of dining options just moments away, Address Fountain Views ensures that every culinary desire is met.
Shop Till You Drop at Dubai Mall and More
Located in the heart of Dubai, Address Fountain Views is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the iconic Dubai Mall, a shopper's paradise with over 1,200 stores offering a wide range of international brands. Indulge in a retail therapy session as you explore high-end fashion boutiques, luxury jewelry stores, and cutting-edge electronics shops. After a long day of shopping, treat yourself to a delicious snack at La Cure Gourmande UAE, offering a delightful selection of French sweets and treats. For those who appreciate art and culture, the nearby Derby Art Gallery showcases an impressive collection of contemporary artworks. If you're in the mood for a unique shopping experience, head to Tehran Persian Carpet & Antiques, where you can browse through exquisite hand-woven carpets and antique treasures. Book lovers will be delighted to discover Kinokuniya Book Store, a haven for bibliophiles with its extensive collection of books in various genres. And for those looking for a unique souvenir, Gallery One Dubai Mall offers a range of artistic creations inspired by the vibrant city of Dubai. With such a diverse range of shopping landmarks at your doorstep, Address Fountain Views ensures that your retail desires will be fulfilled to the fullest.
Luxury at a Premium: Address Fountain Views Offers Unmatched Elegance in Dubai
Indulge in opulence and sophistication at Address Fountain Views, where luxury comes at a premium. With an average price of $464 per room, this exquisite hotel offers an unparalleled experience in the heart of Dubai, United Arab Emirates. Compared to the average price of a hotel room in the city, which stands at $165, Address Fountain Views sets itself apart as a haven of lavishness and exclusivity.
From the moment you step into the grand lobby, you'll be greeted by a world of elegance and refinement. The meticulously designed rooms and suites boast breathtaking views of the iconic Burj Khalifa and the mesmerizing Dubai Fountain. Each space is thoughtfully adorned with contemporary furnishings, luxurious amenities, and state-of-the-art technology, ensuring a truly unforgettable stay.
While the price may be higher than the city's average, it is a small price to pay for the unrivaled level of service and comfort that Address Fountain Views provides. Whether you're seeking a romantic getaway, a family vacation, or a business trip, this exceptional hotel promises to exceed your expectations and create lasting memories. Book your stay at Address Fountain Views and immerse yourself in the epitome of luxury in Dubai.
Address Fountain Views: A Perfect Blend of Luxury and Convenience
Address Fountain Views in Dubai, United Arab Emirates, has garnered an impressive overall rating of 9.0 from satisfied customers. This luxurious hotel offers a truly exceptional experience, combining elegance, comfort, and convenience in one remarkable package. With its prime location in the heart of Dubai, guests can easily explore the city's vibrant attractions, making it a perfect choice for both leisure and business travelers.
One of the standout features of Address Fountain Views is its exceptional value. With an impressive rating of 8.2 for value, guests can enjoy a lavish stay without breaking the bank. From the moment you step into the hotel's grand lobby, you'll be greeted by a warm and welcoming atmosphere that exudes sophistication and opulence. The well-appointed rooms and suites are tastefully decorated, offering modern amenities and breathtaking views of the city skyline or the iconic Burj Khalifa.
The hotel's facilities are another highlight, with a remarkable rating of 9.1. Whether you're looking to relax or stay active, Address Fountain Views has something for everyone. Take a dip in the infinity pool, unwind in the luxurious spa, or maintain your fitness routine in the state-of-the-art gym. The hotel also boasts a variety of dining options, from fine dining restaurants to casual cafes, where you can indulge in a culinary journey of exquisite flavors.
Address Fountain Views has received exceptional ratings for cleanliness, location, and staff performance, with scores of 9.4 for each category. The hotel's commitment to maintaining high standards of cleanliness ensures a pristine and comfortable environment for guests to enjoy. Additionally, the prime location of the hotel allows easy access to Dubai's most iconic landmarks, shopping destinations, and entertainment venues, making it an ideal base for exploring the city. The dedicated and attentive staff go above and beyond to provide exceptional service, ensuring that every guest's needs are met with utmost care and professionalism.
With its outstanding customer ratings, Address Fountain Views is a top choice for discerning travelers seeking a luxurious and convenient stay in the heart of Dubai. Book your stay today and experience the epitome of elegance and hospitality.
Exceptional9.1
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Child charges may apply and vary depending on property policy.
The Hotel has been awarded the prestigious Bureau Veritas’ Safeguard Label. Partnered with Boecker® for the highest sanitation protocols to ensure guest safety.
Address Dubai Mall is connected directly to The Dubai Mall, seamlessly linked via a link bridge
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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This hotel has friendly staff who make guests feel at home. It has a great location near Dubai Mall, ideal for shopping and dining. The rooms offer breathtaking views of the Burj Khalifa and fountain show, creating a unique visual experience. The rooms are spacious and modern, making it perfect for couples looking for a honeymoon experience. Guests have given numerous positive reviews for this hotel.
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hotel exceeded all expectations with its impeccable service, luxurious accommodations, and attention to detail. And the staff is amazing - goes above and beyond to ensure guest comfort and satisfaction throughout stay. I highly recommend this hotel to anyone seeking a memorable and indulgent experience. 10/10 points for everything specially the staff.
Dear guest, Thank you for choosing to stay at Address Dubai Mall Hotel and for sharing your exceptional experience with us. We are thrilled to hear that your stay exceeded all expectations and that you found our service impeccable, accommodations luxurious, and attention to detail outstanding. At Address Dubai Mall Hotel, we strive to provide nothing but the best for our guests, and we are delighted that our team's dedication to excellence made your stay memorable and indulgent. Your kind words about our staff's exceptional service and commitment to guest satisfaction are greatly appreciated, and we will be sure to pass on your compliments to the entire team. Thank you for your glowing recommendation, and for awarding us a perfect score. We are honored to have had the opportunity to create such a wonderful experience for you, and we look forward to welcoming you back for another exceptional stay in the future. Regards Raj Seedeeal Management Office
perhaps one of the best luxurious hotels i have stayed. the staff is courtious and helpfull. The location is super awesome, right in front of burj. The pool side is mesmerising and above all it makes you feel you live in luxury
Dear guest, Thank you for taking the time to share such wonderful feedback. It is truly rewarding to hear that Address Dubai Mall stands out among the most luxurious hotels you have experienced and that our courteous, helpful team, unbeatable location across from the Burj Khalifa, and captivating poolside ambiance all combined to make you feel enveloped in genuine luxury. Your generous comments have been passed along to the entire team, whose passion for hospitality is reflected in every detail of our guest experience. We look forward to welcoming you back soon for another unforgettable stay. Regards Raj Seedeeal
From the moment we arrived, this hotel was a huge disappointment. For such an expensive place, the service was shockingly bad. 1. No Welcome at Arrival – When we arrived, there was no bell boy, no greeting, and no one to assist us. We had to manage everything ourselves. 2. Room Change Incident – We asked to change to a room with a balcony. While I was speaking with the receptionist, my wife was still in the room, and they turned off the electricity on her without warning. Totally unprofessional. 3. Lost Bag with Passports & Credit Cards – The next issue was even worse. Because of the lights being out, the bell boy didn’t notice one of our bags – the one with our passports and credit cards. We only realized the next day. It took almost half a day of me standing in front of reception before they finally located it. For hours, they did nothing, leaving us extremely stressed in a foreign country. 4. Slow Service at the Pool – At the pool, we waited nearly 20 minutes just to order a coffee. For a hotel charging this much, the service is beyond unacceptable. Overall, this hotel is overpriced, unprofessional, and lacks even the most basic standards of hospitality. If you value your time, money, and peace of mind – avoid this place.
Dear Mr. Ahmed, Thank you for taking the time to share your feedback. We sincerely regret to learn about the challenges you faced upon your arrival and during the early part of your stay. Please accept our heartfelt apologies for the inconveniences caused. Our team has already had the opportunity to personally meet with you at the hotel, where we listened to your concerns in detail and ensured that appropriate service recovery measures were extended. We are glad that during our conversation, you confirmed being satisfied with the way the situation was handled and appreciated our efforts to restore your confidence in us. At Address Dubai Mall, it is always our priority to deliver warm hospitality, seamless service, and memorable experiences. While we regret the initial shortcomings, we are thankful for your understanding and for giving us the chance to make amends. We remain committed to ensuring that your future stays with us are nothing short of exceptional. We truly look forward
We arrived early at 6am and they were able to go out of their way and help us get a super early check in as we were traveling with our 16 month old toddler.
Dear Mohamed, Thank you for sharing your experience with us. We are delighted to know that our team was able to accommodate your early arrival and provide a comfortable check-in, especially while traveling with your little one. Ensuring convenience for families is something we truly value, and we are pleased we could make your stay more relaxing from the very start. We look forward to welcoming you and your family back to Address Dubai Mall for another memorable stay. Regards Raj Seedeeal
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“Luxurious hotel, connected to Dubai Mall”
Beautifully decorated hotel, strategically located adjacent to Dubai Mall. The direction brings one directly to the Chinatown part of Dubai Mall. Special commendation to Santhosh at the front desk who was extremely helpful and welcoming when I arrived extremely jet-lagged with young child and elderly mum in tow. The Restaurant staff were not careful with dietary restrictions, so I advise to exercise caution when receiving your food, if you have dietary restriction whether from allergies or religious/cultural reasons. Staff at the Club Lounge were all very helpful and accommodating. Decent food served there and lovely ambience.
Dear Shu, Thank you for choosing Address Dubai Mall and for taking the time to share your detailed feedback. We are delighted to know that you appreciated our prime location, elegant décor, and the warm hospitality extended by our team. Your special mention of Santhosh at the Front Desk is truly appreciated, and we will ensure he is recognized for making your arrival experience comfortable and welcoming, especially during what must have been a long journey with your family. We have noted your comments regarding the handling of dietary restrictions in our restaurant, and we sincerely apologize for any inconvenience caused. Please rest assured that your feedback has been shared with our culinary and service teams to reinforce the importance of strict adherence to guest dietary requirements, whether medical, religious, or cultural. Your remarks will help us improve the awareness and training of our team. We’re pleased you had a pleasant experience at the Club Lounge and enjoyed both t