Al Ain Rotana
Get excited for all the adventures in Al Ain with a stay at Al Ain Rotana. Keep your options open! Whatever your interests in Al Ain, you'll access them conveniently with a stay at Al Ain Rotana, just 14.8 km from Al Ain International Airport.
Al Ain Rotana offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Al Ain is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Al Ain Rotana.
All guestrooms at Al Ain Rotana provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Al Ain Rotana, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Al Ain Rotana also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Al Ain Rotana. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities and shared kitchen.
Al Ain Rotana offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court and squash court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.
Nice place to relax ”
I Love there breakfast, They serve fresh juice not the chemical preserved juice...There rooms are nice and spacious.
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Dear williams, Thank you for sharing your feedback on Agoda.com At Al Ain Rotana, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again. Best regards, Pierre Zayoun General Manager
Love this hotel!”
We booked the premium room and we are provided the Falaj room. We are more than satisfied and happy with our stay here! Such a relaxing place and we will definitely coming back😃
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Dear Rose, Thank for your lovely comments online. I am so glad that you had a pleasant stay with us. I am sure that our team enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to having you again as a guest in our hotel. Sincerely yours, Pierre Zayoun General Manager
More than wonderful experience”
More than wonderful experience, A trip I spent with my two daughters for the memory, the hotel is integrated for the convenience the customer
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Dear Ebtisam, Thank you very much for your kind comments and for recommending our hotel. I really appreciate knowing that you and your family had an enjoyable stay with us. Once again, thank you for choosing Al Ain Rotana. We hope to have the pleasure of serving you and your family again in the near future. Sincerely yours, Pierre Zayoun General Manager
Exellent”
Staff was very helpfull and great service specially reception and restaurant i enjoy stay❤
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Dear Souy, Thank you for sharing your feedback on Agoda. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant future. Best regards, Pierre Zayoun General Manager
Very nice place to stay.”
While visiting Al Ain for my wife's birthday, we were charmed by this very well located hotel and its attentive and competent staff. We were offered accommodation more suited to the size of our family, and the staff had the thoughtfulness to leave a birthday cake. This will be our stopover for a next night in Al Ain.
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Dear Raphael, Thank you so very much for this amazing review! There is nothing more motivating to us than to read feedback like yours, and will take great pleasure in sharing your kind words with the entire team here at Al Ain Rotana. We loved having you as our guest, and we can’t wait for you to return for another memorable occasion. Looking forward to welcoming you back in the near future. Sincerely yours, Pierre Zayoun General Manager
Exceptional”
Staff were simply the best. Everyone was extremely helpful, polite and friendly.
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Nice Place to Enjoy Short Vacation in Al Ain”
Nice Place to Enjoy Short Vacation in Al Ain
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Dear Sagar, We are certainly pleased to have you as our guest here in our hotel and appreciate the excellent rating you provided. We hope to welcome you back for another pleasant stay with us. Best regards, Pierre Zayoun General Manager
Excellent”
Nice hotel and excellent food in the Trader Vics! Although, booked the premium suite and it was very expensive for what you get... can't imagine regular rooms would offer you much less other than a little less space for a fraction of the price. Would have hoped for something a little more special in the room for that money.
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Dear Lars, Thank you for sharing your feedback on Agoda.com. Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests. The whole team looks forward to welcoming you back. Best regards, Pierre Zayoun General Manager
Nice Abu Dhabi getaway! ”
Very comfortable stay with a large suite, excellent dinner at Min Zaman, great workout facility at Bodylines, and helpful friendly staff.
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Nice”
Good that they provide prayer mat but you need to ask for toiletries but all is ok.
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Dear Alaine, Thank you for taking the time to write your review on Agoda. I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon. Best regards, Pierre Zayoun General Manager
Disappointed ”
Booked pool view w balcony... Didn't know half the hotel is under construction. So they "upgraded" me to a remodeled room with nice furniture but small and zero view. I wanted the view. I commented and they moved me to a "view" the next day. But the view was far away and wasn't good. They would not let me check out late despite the extra time needed to deal w all this. Staff was nice but not very accommodating. I would wait 6-12inths until all the remodeling is done before staying again. They don't have enough rooms. It seems like the place was totally empty! I was the only person at the pool. And hardly any people around.
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Dear Will, Thank you for taking the time to write us. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. It is our goal to provide you with the best services. We very much hope to have the opportunity to welcome you back to Al Ain Rotana in the near future and give us the opportunity to know which services and facilities we can improve. Best regards, Pierre Zayoun General Manager
Very accommodating ”
Thanks for the early check in. Great staff.
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Iocation2”
The location is very excellent
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Good Stay”
Service could have been better with more menu items in the breakfast.
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Dear Srinivasa, Thank you for taking the time to tell us about your recent stay with us. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Al Ain Rotana in the near future. Kind regards, Pierre Zayoun General Manager
Christmas 2020”
For Christmas, got a 2 bedroom chalet at the Rotana, Al Ain. While the Rotana as a whole is nice, we weren’t all that impressed. The spa, gym, restaurants and pool were nice, but the chalet was not so much. Tea kettle smelled like someone boiled milk in it, screen door was broken, it was dimly lit, with an outdated kitchen and bath. Bathtubs still had hair from the previous occupant and the bathroom ceiling was rusted and countertops looks like there burn marks. Kitchen showed water damaged cabinets with a seriously stained countertop and cooker. So while it was a ok place, we won’t be coming back.
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Above average”
They have weird rules: Just as an Example: pool is age sensored 😅 Try to explain to an 8 year old why his brother can swim at 8pm but he can’t
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Worst service”
When I book this hotel, on my receipt I didn't find anywhere that I need to deposit 500dhs in their reception. I didn't carry cash and receptionist didn't let me check - in, despite knowing that my booking is non refundable and I will. Loose the money for booking and they were so rude. No where mentioned and no law is asking you to get deposit if it is ur self made policy then you must have write in ur receipt or notify while booking however after wasting my one hour with arguements finally I check in and suggest not to book this hotel as it doesn't deserve to be a five star hotel.
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Worst experience ”
Starting from the staff till the facilities in this hotel everything were horrible! It took us almost one hour and a half to check inn !!
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Dear Mr. Mohammad, Thank you for taking the time to write us. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. In order for us to serve you better, I would highly appreciate if you could provide us more details on areas where we lack in providing you the experience you expect from us. We value your trust and will take this as an opportunity to improve our service. Looking forward to serving you again in the near future. Sincerely yours, Pierre Zayoun General Manager
Facilities”
Some facilities are not accessible like jacuzzi
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Dear Ms. Aiza, Thank you very much for getting in touch with us. We sincerely apologize for the inconvenience you have experienced during your stay at Al Ain Rotana. Your feedback is highly appreciated and will help us improve our ability to serve you. Once again, thank you for highlighting this matter to us. We are looking forward to having you again as a guest in our hotel. Sincerely yours, Pierre Zayoun General Manager
If you want value for money, NOT THIS HOTEL.Villa has many issues. ”
They fixed the toilet while we are already inside the villa. Maintenance staff is literally there almost the whole night. Stay in a cheaper hotel so you will not regret.
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Dear Aaron, Thank you for taking the time to write us. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. It is our goal to provide you with the best services. We very much hope to have the opportunity to welcome you back to Al Ain Rotana in the near future and give us the opportunity to know which services and facilities we can improve. Sincerely yours, Pierre Zayoun General Manager