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Swimming pool [outdoor], Arjaan by Rotana – Dubai Media City in Dubai
City View One Bedroom Suite - View, Arjaan by Rotana – Dubai Media City in Dubai
a large building with a large clock tower, Arjaan by Rotana – Dubai Media City in Dubai
a row of chairs in front of a building, Arjaan by Rotana – Dubai Media City in Dubai
a large room with a large glass door, Arjaan by Rotana – Dubai Media City in Dubai
a swimming pool with a blue tub and a blue chair, Arjaan by Rotana – Dubai Media City in Dubai
a woman in a bikini sitting in a swimming pool, Arjaan by Rotana – Dubai Media City in Dubai

Removed from saved list

8.0

Excellent

2,259 reviews

2,259 reviews

Housekeeping6
Breakfast5
Food & Dining3
See map
See map

8.3

Excellent

Location rating score

Excellent location - 760 meters to the beach
Parking
FREE
Popular landmarks
Ski Dubai 5.1 km
Atlantis Aquaventure Waterpark 5.4 km
Burj Al Arab 6.0 km
Wild Wadi Waterpark 6.0 km
Dubai Miracle Garden 10.0 km
The Dubai Fountain 16.5 km
Burj Khalifa 16.6 km
Dubai Aquarium & Underwater Zoo 16.9 km
The Dubai Mall 17.1 km
Dubai Creek 23.8 km
Nearby landmarks
ITP Publishing group 150 m
Media City 180 m
Rooftop Bar 230 m
Givenchy Spa 230 m
Tamanya Terrace 260 m
MBC Group 260 m
Sheesha Courtyard 330 m
Jumeirah Palm Tram Station 340 m
Oriental Hammam 360 m
Dubai Media City Amphitheatre 400 m

Arjaan by Rotana – Dubai Media City

King Salman Bin Abdul Aziz Al Saud St, Dubai Marina, Dubai, United Arab Emirates, 502828 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dubai Marina part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

340 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

760 meters to the beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.8
Distance to city center6 km
Location rating8.3
Nearest airportAl Maktoum International Airport (DWC)
Distance to airport23.3 km

Rooms available at Arjaan by Rotana – Dubai Media City

Excellent
Room comfort & quality

8.4

Two Bedroom Suite with Private Pool
...
  • Room size: 147 m²/1582 ft²
  • City view
  • 1 super king bed & 2 single...
Enter dates to see prices
Two Bedroom Apartment with Plunge Pool
...
  • Room size: 147 m²/1582 ft²
  • City view
  • 1 super king bed & 2 single...
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Sea View Two Bedroom Apartment
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
City View Three Bedroom Apartment
...
  • Room size: 182 m²/1959 ft²
  • City view
  • 1 super king bed & 1 super ...
Enter dates to see prices
Sea View Three Bedroom Apartment
...
  • Room size: 182 m²/1959 ft²
  • City view
  • 1 super king bed & 1 super ...
Enter dates to see prices
City View Studio with Private Pool
...
  • Room size: 138 m²/1485 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Sea View Studio with Private Pool
...
  • Room size: 138 m²/1485 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
City View One Bedroom Suite with Private Pool
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
City View One Bedroom Apartment
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
City View Two Bedroom Suite
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 super king bed & 2 single...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Arjaan by Rotana – Dubai Media City?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Arjaan by Rotana – Dubai Media City has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Arjaan by Rotana – Dubai Media City?

Start your mornings right, with the continental and buffet breakfast options offered at Arjaan by Rotana – Dubai Media City. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 119 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Arjaan by Rotana – Dubai Media City?

Your special occasion or event can be hosted at the Arjaan by Rotana – Dubai Media City's venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at Arjaan by Rotana – Dubai Media City. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Arjaan by Rotana – Dubai Media City?

On-site venues and convenient event services make Arjaan by Rotana – Dubai Media City an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 20 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Arjaan by Rotana – Dubai Media City?

Mina Al Seyahi Tram Station is the closest train, metro, or bus station, about 740 m away from Arjaan by Rotana – Dubai Media City.

What restaurants are nearby Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is located in Dubai Marina, famous for good restaurants such as Eggspectation, Coya and Time Out.

What popular shopping places are close to Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is located in Dubai Marina area which features shopping places such as Dubai Marina Mall, Vindemia Gallery and Villa 515.

What are popular attractions near Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is located in Dubai Marina area, which is famous for attractions such as 23 Marina Tower, DAMAC Heights and Cayan Tower.

What popular beaches are close to Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is located in the Dubai Marina area, which includes Marina Beach, Al Sufouh Beach and JBR Beach.

What popular natural sightseeing spots are close to Arjaan by Rotana – Dubai Media City?

Arjaan by Rotana – Dubai Media City is located in the Dubai Marina area, which is famous for natural sightseeing destinations such as Skydive Dubai.

See map

Explore the neighborhood

What people love about Arjaan by Rotana – Dubai Media City

  • 9.2

    Exceptional
    Cleanliness

    "The Hotel is clean and the service is top notch."

    Elsen

    |

    December 28, 2022

  • 10

    Exceptional
    Cleanliness

    "Everything was perfect, food really good, room was sparkling clean and all my requests were immediately done."

    Ele

    |

    December 20, 2021

  • 8.8

    Excellent
    Staff 

    "The staff were all friendly and helpful, and the buffet breakfast was excellent."

    Dimitri

    |

    December 23, 2021

Overall rating:

8

Excellent
2,259 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.3
Read all reviews >
More about Arjaan by Rotana – Dubai Media City

More about Arjaan by Rotana – Dubai Media City

Arjaan by Rotana – Dubai Media City

Take everything available in Dubai with a comfort stay at Arjaan by Rotana – Dubai Media City. Experience the joy of multiple options for activities at this convenient location! Arjaan by Rotana – Dubai Media City is a perfect starting point for numerous sightseeing and tourist choices, with a location just 16.5 km from the Burj Khalifa.
At Arjaan by Rotana – Dubai Media City, the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi and car hire services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Arjaan by Rotana – Dubai Media City is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Arjaan by Rotana – Dubai Media City include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Arjaan by Rotana – Dubai Media City. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. Guests with dietary restrictions will appreciate a selection of cuisine types at Arjaan by Rotana – Dubai Media City including halal options.
Guest can choose to have groceries delivered to their room at Arjaan by Rotana – Dubai Media City, for exceptional convenience and ease of dining.
Enjoy the countless activities offered at Arjaan by Rotana – Dubai Media City. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing and non-motorized water sports.
Water sports are incredibly convenient with water park provided by Arjaan by Rotana – Dubai Media City. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Arjaan by Rotana – Dubai Media City provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 16.4 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 17.0 km away.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

10 mentions

Swimming Pool

9 mentions

Breakfast

4 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Nepali
  • Norwegian
  • Russian
  • Sinhala
  • Tamil
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fishing
  • Fitness center
  • Massage
  • Outdoor recreational features
  • Pool facilities
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water park
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Desk
  • Dishwasher
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Outdoor furniture
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site
Cilantro
  • Cuisine: Asian, French, Indian
  • Menu: Buffet, A-la-carte
Veranda Pool Deck
  • Cuisine: International
  • Menu: Buffet

Location

King Salman Bin Abdul Aziz Al Saud St, Dubai Marina, Dubai, United Arab Emirates, 502828
Excellent
Location

8.3

Airports
  • Al Maktoum International Airport (DWC)
    23.3 km 34 min drive
  • Dubai International Airport (DXB)
    27.6 km 40 min drive
Public transportation
  • Jumeirah Palm Tram Station
    340 m
  • Palm Gateway Monorail Station
    580 m
Hospital or clinic
  • Mediclinic Meadows
    3.5 km 9 min drive
Shopping
  • Mall of the Emirates
    5.3 km
Convenience store
  • Circle K
    370 m 6 min drive
Cash withdrawal
  • ATM
    370 m 8 min walk

What's nearby

Popular landmarks
  • Ski Dubai
    5.1 km
  • Atlantis Aquaventure Waterpark
    5.4 km
  • Burj Al Arab
    6.0 km
  • Wild Wadi Waterpark
    6.0 km
  • Dubai Miracle Garden
    10.0 km
  • The Dubai Fountain
    16.5 km
  • Burj Khalifa
    16.6 km
  • Dubai Aquarium & Underwater Zoo
    16.9 km
  • The Dubai Mall
    17.1 km
  • Dubai Creek
    23.8 km
Nearby landmarks
  • ITP Publishing group
    150 m
  • Media City
    180 m
  • Rooftop Bar
    230 m
  • Givenchy Spa
    230 m
  • Tamanya Terrace
    260 m
  • MBC Group
    260 m
  • Sheesha Courtyard
    330 m
  • Jumeirah Palm Tram Station
    340 m
  • Oriental Hammam
    360 m
  • Dubai Media City Amphitheatre
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Infant 4-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that :
    Only the following IDs are valid for guests checking in:
    • UAE National ID (for UAE Citizens and Residents)
    • Passport (for all guests)
    Please note that, UAE driving license is no longer acceptable, taking into consideration that all citizens and residents should now have a valid UAE National ID and should use it upon checking in. In case of the UAE National ID is not available, the passport should be used instead.
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center6 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)119 AED
The property
  • Non-smoking rooms/floorsno
  • Number of floors30
  • Number of restaurants1
  • Number of rooms 242
  • Room voltage220
  • Year property opened2008

Reviews of Arjaan by Rotana – Dubai Media City from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities8.3
Location8.3
Room comfort and quality8.4
Service8.6
Value for money7.8
High score for Dubai
Rating
9+ Exceptional (74)
8-9 Excellent (46)
7-8 Very Good (21)
6-7 Good (18)
<6 Below Expectation (27)
Time of the year
Mar - May (50)
Jun - Aug (42)
Sep - Nov (34)
Dec - Feb (60)

Show reviews that mention 

Showing 186 verified guest comments
12345
10.0
Exceptional
Ele from Lithuania
Solo traveler
Sea View Room
Stayed 4 nights in December 2021

Perfect service ”

I was amazed by the service I’ve got during my stay at this hotel. Receptionist and Julius are the best! Everything was perfect, food really good, room was sparkling clean and all my requests were immediately done. I will recommend this hotel to all my friends travelling to Dubai. Thank you very much!!!

Reviewed December 20, 2021

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Dear Ms. Ele, Thank you for sharing your feedback on Agoda following your recent stay with us at Arjaan Dubai Media City. I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking my colleagues at Reception and Julius from concierge particularly who made your visit a memorable one. Thank you once again and we look forward to welcoming you back to Arjaan Dubai Media City. Best regards, Timur Ilgaz Cluster General Manager

Responded December 21, 2021
Arjaan by Rotana – Dubai Media City
10.0
Exceptional
Fayza from France
Solo traveler
City View Room
Stayed 9 nights in January 2022

Amazing hotel !”

Booked a stay to work remotely from Dubai. I am super happy of my stay. The hotel is close to everything and Marina bay is just 12 minutes away by walk. The hotel has a large hobby with a cafe offering amazing pastry and lunch meals. You have many different areas available to work in the lobby with calm atmosphere. The pool was a very good surprise, infinity pool overlooking the palm, never too busy. Most of the rooms have balcony and wood floor. Thank you very much to the fantastic staff: Sina the concierge, the cafe staff and the receptionists. They changed my bed with non allergic cushions, arranged my food delivery, really satisfied.

Reviewed January 15, 2022

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Dear Ms. Fayza, Thank you for sharing your review on Agoda following your stay with us at Arjaan Dubai Media City. It was a pleasure to have you as our guest here at Arjaan Dubai Media City and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Arjaan Dubai Media City. Best regards, Timur Ilgaz Cluster General Manager

Responded April 05, 2022
Arjaan by Rotana – Dubai Media City
10.0
Exceptional
Ahmed
Solo traveler
City View Room
Stayed 1 night in September 2019

Amazing experience ”

I spent there for one day! Loved everything about the hotel specially mr ziad from the staff was very very nice guy and humble made me feel so comfortable im very sure i will come back again! Thank you ziad

Reviewed September 06, 2019

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Dear Sir/Madam, Please allow me to thank you for choosing to stay with us and for sharing your feedback here in Agoda. I am glad to read that you had an amazing stay with us in overall. Thank you for your recognition to the service given by Mr. Ziad of our Front Desk Team. This was already shared to them. This serves us an inspiration to continually provide our guests only the best in product and service quality. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

Responded September 10, 2019
Arjaan by Rotana – Dubai Media City
10.0
Exceptional
IRINA from Russia
Couple
Sea View Room
Stayed 10 nights in January 2019

Рдом станция наземного метро”

Хороший отель, расположение компенсируется станцией наземного метро в двух минутах ходьбы

Reviewed November 27, 2019

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Dear Valued Guest, Please allow me to thank you for choosing to stay with us and for sharing your feedback here in Agoda.com. I am delighted to read that you had a good stay and that you liked the convenient and accessible location of our hotel. If at any time you have any suggestion on how to improve our services, please do not hesitate to contact us. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear from you and to welcome you back on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

Responded December 07, 2019
Arjaan by Rotana – Dubai Media City
10.0
Exceptional
hamdan from Saudi Arabia
Group
City View One Bedroom Suite
Stayed 1 night in January 2019

Best hotel ”

Close to transportation & kind staff. I fully recommend this hotel

Reviewed January 11, 2019

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Dear Valued Guest, Please allow me to thank you for choosing to stay with us and for sharing your feedback. I am glad to read that you like the convenient and accessible location of our hotel. We do appreciate your recognition to our colleagues who made such a great impression on you. I’m sure she enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality. Thank you for your recommendation to other travelers we look forward to welcome you on your future visit. Sincerely yours, Ayman Ashor General Manager

Responded January 16, 2019
Arjaan by Rotana – Dubai Media City
9.6
Exceptional
JUAHN from United States
Solo traveler
City View One Bedroom Suite
Stayed 2 nights in December 2018

I Love This Place”

This place was awesome, food outstanding and staff was excellent. I will be staying there again. I was even upgraded and I really appreciated the Love.

Reviewed January 18, 2019

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Dear Sir, Please allow me to thank you for choosing to stay with us and for sharing your feedback. I am glad you had an awesome stay with us and that you liked the warm services given by the team. This serves us an inspiration to continually provide our guests only the best in product and service quality. We look forward to provide you with the same kind of experience on your next stay and to welcome you back on your next visit! Sincerely yours, Ayman Ashor General Manager

Responded February 04, 2019
Arjaan by Rotana – Dubai Media City
10.0
Exceptional
Boubaker from France
Solo traveler
City View Room
Stayed 4 nights in February 2021

Just perdect!”

Well located and nice room

Reviewed February 17, 2021

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10.0
Exceptional
nael from United Arab Emirates
Solo traveler
City View One Bedroom Suite with Private Pool
Stayed 1 night in July 2021

Perfect”

Perfect for Couple

Reviewed May 08, 2022

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Dear Mr. Nael, Thank you for taking the time to share your review on Agoda following your recent stay with us at Arjaan. I am glad to know that you had an amazing time at the hotel. I will definitely share your comments with my team as this proves to be highly motivational and allows us to continuously exceed the expectations of our guests. We look forward to welcoming you back at Arjaan Dubai Media City. Best regards, Timur Ilgaz Cluster General Manager

Responded May 09, 2022
Arjaan by Rotana – Dubai Media City
9.6
Exceptional
Arif from United Arab Emirates
Business traveler
City View Room
Stayed 1 night in January 2019

Excellent ”

I checked in late at night but on my request hotel allow me to stay 2 hours extra without any extra fee.

Reviewed January 24, 2019

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Dear Sir, Thank you for choosing to stay with us and for sharing your feedback. I am delighted to read that you had an excellent stay in overall. If at any time you have suggestions on how we can improve further, we are always happy to hear. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear and to welcome you again on your next visit! Sincerely yours, Ayman Ashor General Manager

Responded February 04, 2019
Arjaan by Rotana – Dubai Media City
9.2
Exceptional
umar from Pakistan
Couple
Sea View Room
Stayed 7 nights in January 2022

Exceptional”

ummesh and sino were excellent as were all staff

Reviewed January 12, 2022

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Dear Mr. Umar, Thank you for sharing your feedback on Agoda following your recent stay at Arjaan Dubai Media City. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Timur Ilgaz Cluster General Manager

Responded January 13, 2022
Arjaan by Rotana – Dubai Media City
8.8
Excellent
Dimitri from Cyprus
Family with young children
Studio
Stayed 5 nights in December 2021

Arjaan Rotana Media City was great”

The hotel ahs been recently refurbished and was very tasteful. The staff were all friendly and helpful, and the buffet breakfast was excellent.

Reviewed December 24, 2021

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8.8
Excellent
haitham from United Arab Emirates
Family with young children
City View One Bedroom Suite
Stayed 1 night in June 2018

It was a good hotel ”

The staff were amazing and I loved the breakfast

Reviewed January 03, 2019

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Dear Valued Guest, Thank you for choosing to stay with us and for sharing your feedback here in Agoda. I am glad to read that you liked the healthy and sumptuous breakfast prepared and served by our team. This was already shared to them. This serves us an inspiration to continually provide our guests only the best in product and service quality. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to welcome you again on your next visit! Sincerely yours, Ayman Ashor General Manager

Responded January 09, 2019
Arjaan by Rotana – Dubai Media City
9.2
Exceptional
Hassan from Saudi Arabia
Family with young children
One Bedroom Duplex Apartment
Stayed 4 nights in January 2020

Exceptional”

Thanks🌹🌹🌹🌹🌹

Reviewed January 14, 2020

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Dear Sir/Madam, Please allow me to thank you for choosing to stay with us. I am very happy to read that you had an exceptional stay with us in overall. If at any time you have suggestions on how we can improve further, we are always happy to hear. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

Responded January 16, 2020
Arjaan by Rotana – Dubai Media City
8.0
Excellent
m. from Canada
Couple
City View Room
Stayed 1 night in January 2019

excellent staff and exceptional customer service ”

recently i booked this hotel for my parent’s stay, whom they neither speak english or arabic. after hearing from them this hotel has definitely excellent staff and exceptional customer service. thank you arjaan by rotana for making my parents stay a great experience

Reviewed January 28, 2019

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Dear Sir/Madam, Please allow me to thank you for choosing Arjaan Dubai Media City for your parents’ home away from home. We are all delighted to read that they had a pleasant stay in overall and that they were happy with the warm services given by the team. I’m sure they enjoyed catering to your parents’ needs as much as they enjoyed their stay and made all the possible efforts to make you feel the true Rotana hospitality. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to welcome your family again and hopefully with you on their next visit! Sincerely yours, Ayman Ashor General Manager

Responded February 04, 2019
Arjaan by Rotana – Dubai Media City
7.6
Very good
Omar from United Arab Emirates
Group
City View One Bedroom Suite
Stayed 1 night in March 2021

Very good”

I’m totally not satisfied with my stay in the hotel and unfortunately I would call it the worst hotel experience that I had before, I’m staying in multiple hotel around the world however my stay was not satisfied at all as they’ve just given me the worst room no view and constructions was down stairs my room direct so I couldn’t have a peaceful mind as it should be

Reviewed April 17, 2021

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6.0
Jamese from United States
Couple
Sea View Room
Stayed 2 nights in January 2019

Could Be Better”

The room was big, amazing views and great facilities. However the cleanliness of the room leaves a lot to be desired. The shower was growing 2 different types of mold on the walls, the light switches were dirty and the floor had not been properly cleaned.

Reviewed February 03, 2019

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Dear Sir/Madam, Thank you for choosing to stay with us and for sharing your feedback. I am delighted to read that you liked the view and the size of your room and the facilities. As much as we want to exceed our guest expectation, we apologize for the less than positive experience you have mentioned regarding the condition of the bathroom. This was addressed to the concerned department for immediate action. Thank you for your valuable feedback. Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times We look forward to welcome you back on your next visit and give us a chance to serve you better. Sincerely yours, Ayman Ashor General Manager

Responded February 06, 2019
Arjaan by Rotana – Dubai Media City
5.6
Khurram from United Arab Emirates
Solo traveler
City View One Bedroom Suite
Stayed 5 nights in December 2020

Arjaan Rotan media city ”

Good service and clean hotel at good value . Facilities are week with just 1 restaurent . Breakfast was substandard

Reviewed December 27, 2020

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5.6
Fatima from United Arab Emirates
Family with young children
City View One Bedroom Suite with Private Pool
Stayed 2 nights in June 2021

Arjaan ”

The room was not cleaned well!! The carpet had some dirts on it.. we asked for extra blankets the condition of it was so bad !! Which is not good at all for a 4 Star hotel and you pay a lot

Reviewed June 26, 2021

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5.2
Klime from North Macedonia
Solo traveler
One Bedroom Duplex Apartment
Stayed 7 nights in April 2021

not worth it”

not good value

Reviewed November 26, 2021

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Dear Mr. Klime, Thank you for sharing your feedback on Agoda following your recent stay with us. I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Arjaan Dubai Media City does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly via email at arjaan.dmc@rotana.com to enable us to resolve your concerns swiftly. Best regards, Timur Ilgaz Cluster General Manager

Responded November 28, 2021
Arjaan by Rotana – Dubai Media City
2.0
Amoorrx from United Arab Emirates
Couple
Room standard
Stayed 1 night in June 2021

Agoda is not good service ”

I don't like this service because I book hotel of this aap paid same time I vest my money when I went hotel didn't find any booking confirmation its very bad service I need my money back

Reviewed June 18, 2021

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