Tent
Newly built in 2024

ARNA Suites and Ocean Lounge

4 stars out of 5
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Pink star ratings are based on amenities, guest ratings, and room size, among other factors.

Jl. Sarang Burung, Ceningan, Bali 80771, Indonesia, Nusa Ceningan, Bali, Indonesia, 80771

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

60 meters to the beach

Space & Rooms
Tent
(Room size: 50 m²/538 ft²)
Common space
1 king bed
Bathroom and toiletries
Bathrobes, Hair dryer, Mirror, Private bathroom, Shower, Toiletries, Towels

Facilities

Free Wi-Fi

Pool with view

Car park

Front desk [24-hour]

Bar

Poolside bar

Balcony/Terrace

Garden

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Nusa Ceningan part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

5 travelers have booked today.

Cleanliness 9.4
Location 9.4
Service 9.2
Value for money 9.2

Based on 378 verified reviews

Cleanliness

9.4

Location

9.4

Service

9.2

Value for money

9.2

Facilities

9.0

Check-in:

15:00 to 23:59

Check-out:

until 12:00
See map

9.4Exceptional

Location rating score

Exceptional location - 60 meters to the beach
Parking
Available
Popular landmarks
Sanur Beach
19.1 km
Nusa Dua Beach
24.6 km
Sacred Monkey Forest Sanctuary
29.0 km
Kuta Beach
29.8 km
Waterbom Bali
29.8 km
Closest landmarks
Blue Lagoon
60 m
Blue Lagoon Cliff Jump
120 m
Big Wave viewpoint
270 m
Mahana Point
300 m
Mahana Jumping Point
320 m

Good to know

Value for money9.2
Location rating9.4
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport30.3 km

Rooms available at ARNA Suites and Ocean Lounge

Ocean Front Suite
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Lagoon Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Suite with Cliff and Ocean View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Blue Lagoon Suite
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Soft Opening Limited Time Offer at Suites
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
ARNA Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Soft Opening Limited Time Offer at Suites
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
ARNA Suite
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
ARNA Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
More about ARNA Suites and Ocean Lounge

More about ARNA Suites and Ocean Lounge

Experience Luxury at ARNA Suites and Ocean Lounge in Bali

Nestled in the heart of Bali, Indonesia, ARNA Suites and Ocean Lounge is a stunning 5-star hotel that promises an unforgettable getaway. With its grand opening in 2024, this exquisite hotel redefines luxury accommodation, offering guests a unique blend of modern elegance and traditional Balinese charm. Whether you are seeking a romantic escape or a serene retreat, ARNA Suites provides an idyllic setting surrounded by the island's breathtaking landscapes and vibrant culture. Guests can enjoy a seamless check-in experience starting from 3:00 PM, allowing for a leisurely arrival after a day of travel. With a single, beautifully appointed room, ARNA Suites is designed for those who appreciate exclusivity and personalized service. Please note that the hotel maintains a child policy that does not allow children to stay free of charge, and additional charges may apply. This ensures that guests can enjoy a tranquil atmosphere, perfect for relaxation and rejuvenation amid the stunning backdrop of Bali's natural beauty.









Convenience Facilities at ARNA Suites and Ocean Lounge

At ARNA Suites and Ocean Lounge, convenience meets comfort, ensuring that your stay in Bali is as effortless as it is enjoyable. Guests can take advantage of the efficient laundry service, allowing you to refresh your wardrobe without the hassle of finding a local laundromat. Whether you’ve spent a day at the beach or exploring the vibrant culture of Bali, our laundry service is here to help you keep your clothes looking pristine. Staying connected is a breeze with complimentary free Wi-Fi available in all rooms. Whether you’re sharing your tropical adventures on social media, catching up on work emails, or planning your next excursion, you can do so with ease and speed. Additionally, our daily housekeeping service ensures that your suite remains a sanctuary of cleanliness and comfort, allowing you to focus on relaxation and exploration. At ARNA Suites and Ocean Lounge, we prioritize your convenience, making your stay in paradise truly unforgettable.

Convenient Transport Facilities at ARNA Suites and Ocean Lounge

At ARNA Suites and Ocean Lounge, we understand that seamless travel is key to an unforgettable stay. Our hotel features a well-maintained car park, providing guests with the convenience of secure and accessible parking right at their doorstep. Whether you arrive in your own vehicle or choose to rent a car to explore the stunning landscapes of Bali, our spacious parking area ensures that your transportation needs are met with ease. In addition to our car park, the strategic location of ARNA Suites and Ocean Lounge allows for effortless access to local transportation options. Guests can easily find taxis and ride-sharing services just a short walk away, making it simple to venture out and discover the vibrant culture, exquisite dining, and breathtaking beaches that Bali has to offer. With our transport facilities designed to enhance your travel experience, you can focus on creating beautiful memories during your stay with us.

Luxurious Comfort at ARNA Suites and Ocean Lounge

At ARNA Suites and Ocean Lounge, every room is designed to provide guests with an unparalleled level of comfort and convenience. Each suite is equipped with air conditioning, ensuring a cool and refreshing atmosphere, perfect for unwinding after a day of exploring the vibrant surroundings of Bali. Guests can indulge in the luxury of a private balcony or terrace, where they can sip on their morning coffee or tea while soaking in the stunning views of the lush landscape. The thoughtfully curated amenities extend to a well-stocked mini bar, inviting you to enjoy a selection of beverages at your leisure. Entertainment is at your fingertips with a modern television, while the inclusion of complimentary bottled water ensures you stay hydrated throughout your stay. Each room is also furnished with high-quality linens and towels, alongside essential toiletries, including a hair dryer for your convenience. At ARNA Suites and Ocean Lounge, every detail is considered to create a serene retreat that feels just like home.

Culinary Delights at ARNA Suites and Ocean Lounge

At ARNA Suites, dining is not just a meal; it’s an experience that tantalizes your taste buds while embracing the beauty of Bali. The on-site Ocean Lounge offers a serene atmosphere where guests can indulge in a variety of exquisite dishes inspired by both local and international cuisines. Surrounded by stunning ocean views, the lounge provides an ideal setting for a leisurely breakfast, a romantic dinner, or a casual gathering with friends. Every dish is meticulously crafted using fresh, locally sourced ingredients, ensuring that every bite is a celebration of flavor and quality. The Ocean Lounge’s ambiance is enhanced by its stylish decor and comfortable seating, making it a perfect spot to unwind after a day of exploring Bali. Guests can sip on handcrafted cocktails or select from an extensive wine list while enjoying the gentle ocean breeze. With attentive service and a menu that caters to diverse palates, ARNA Suites and Ocean Lounge promises a memorable dining experience that reflects the vibrant culture and culinary artistry of Indonesia.

Indulge in Elegance at ARNA Suites and Ocean Lounge

At ARNA Suites and Ocean Lounge, guests are invited to experience a haven of comfort and luxury through their exquisite room offerings. The Lagoon Suite, spanning 50 square meters, captivates with its serene ambiance, perfect for unwinding after a day of exploring Bali’s vibrant culture. For those seeking a touch of grandeur, the Deluxe Suite offers a spacious layout of 50 square meters, featuring a plush King Bed that promises restful nights and rejuvenating mornings. Each suite is designed to provide an intimate escape, allowing guests to immerse themselves in the tranquil surroundings. For an unforgettable experience, the Ocean Front Suite presents breathtaking views that will leave you spellbound. With the same generous 50 square meters and a sumptuous King Bed, this suite elevates your stay by bringing the beauty of the ocean right to your doorstep. Booking your stay at ARNA Suites and Ocean Lounge through Agoda not only guarantees you the best prices available but also ensures a hassle-free experience, allowing you to focus on creating lasting memories in paradise.

Discover the Enchanting Nusa Ceningan: Bali's Hidden Gem

Nestled between the larger islands of Nusa Lembongan and Nusa Penida, Nusa Ceningan is a captivating destination that embodies the charm and allure of Bali's lesser-known treasures. This small island is a paradise for those seeking tranquility, adventure, and breathtaking natural beauty. With its stunning turquoise waters, golden sandy beaches, and dramatic cliffs, Nusa Ceningan offers a picturesque backdrop for relaxation and exploration. Visitors can unwind on the serene shores of Secret Beach or indulge in exhilarating water sports, such as snorkeling and diving, to discover the vibrant marine life that thrives in the crystal-clear waters. One of the most iconic attractions on Nusa Ceningan is the famous Blue Lagoon, where visitors can marvel at the stunning contrast of deep blue waters against the rugged cliffs. The island is also home to the iconic Yellow Bridge, which connects Nusa Ceningan to Nusa Lembongan, providing a scenic route for those wishing to explore both islands. As you wander through the island, you'll encounter charming local villages, lush tropical landscapes, and warm-hearted locals eager to share their culture. Whether you're savoring delicious seafood at a beachfront warung or enjoying a sunset cocktail at one of the island's laid-back bars, Nusa Ceningan promises an unforgettable escape that captures the essence of Bali's enchanting spirit.

Getting to ARNA Suites and Ocean Lounge from Bali's Ngurah Rai International Airport

To reach ARNA Suites and Ocean Lounge from Ngurah Rai International Airport (DPS), which is Bali's main airport, travelers can enjoy a scenic journey that takes them through the island's stunning landscapes. Upon arrival at the airport, you can easily find a taxi service or pre-arranged transfer that will take you to Sanur Beach, where you can catch a fast boat to Nusa Ceningan. The drive from the airport to Sanur typically takes around 30 to 45 minutes, depending on traffic conditions. As you travel, take in the vibrant sights of Bali, from lush rice terraces to charming local shops, setting the mood for your relaxing getaway. Once you arrive at Sanur Beach, hop on a fast boat to Nusa Ceningan, which usually takes about 30 minutes. The boat ride offers breathtaking views of the turquoise waters and nearby islands, making it a delightful part of your journey. Upon reaching Nusa Ceningan, you will find that ARNA Suites and Ocean Lounge is conveniently located just a short distance from the boat landing. A quick taxi or motorbike ride will bring you directly to the hotel, where you can unwind and soak in the serene atmosphere of this beautiful destination. With its stunning ocean views and luxurious amenities, ARNA Suites and Ocean Lounge is the perfect place to start your Bali adventure.

Discover the Natural Wonders Surrounding ARNA Suites and Ocean Lounge

Nestled in the enchanting landscape of Bali, ARNA Suites and Ocean Lounge offers guests unparalleled access to some of the island's most breathtaking natural attractions. Just a short boat ride away, Ceningan Island beckons with its pristine beaches and vibrant marine life, making it a perfect spot for snorkeling and relaxation. The island's stunning Ceningan Cliffs provide a dramatic backdrop for unforgettable photos, while the nearby Blue Lagoon invites visitors to dive into its crystal-clear waters, ideal for both swimming and sunbathing. For adventure seekers, the Mahana Jumping Point and Blue Lagoon Cliff Jump offer exhilarating experiences with spectacular views of the ocean below. Thrill-seekers can also explore the surf break at Mahana Point, known for its impressive waves. As the sun sets, the Big Wave viewpoint and Loving Penida Viewpoint become must-visit spots, where you can soak in the panoramic vistas of the surrounding coastline. Whether you're seeking tranquility or adventure, the landmarks near ARNA Suites and Ocean Lounge promise to create lasting memories during your stay in Bali.





Culinary Delights Near ARNA Suites and Ocean Lounge

Nestled in the vibrant locale of Bali, ARNA Suites and Ocean Lounge is surrounded by an enticing array of dining options that cater to every palate. Just a stone's throw away, Seabreeze Restaurant offers a delightful seaside dining experience, where you can savor fresh seafood while enjoying breathtaking ocean views. For those seeking a unique culinary adventure, Dream Point Ceningan presents a fusion of traditional Indonesian flavors and contemporary cuisine, set against a stunning backdrop of lush landscapes. If you're in the mood for a casual bite, Two Raksa Cafe serves up delicious local dishes in a cozy atmosphere, perfect for a laid-back meal. The Dungki Bendega Resto is another gem nearby, renowned for its authentic Balinese specialties that promise to tantalize your taste buds. For a taste of the exotic, Mangrove Restaurant provides an unforgettable dining experience amidst serene mangrove surroundings. Yuyu Resto Ceningan offers a blend of traditional and modern dishes, making it a favorite among locals and tourists alike. Next Level Cafe Ceningan is the ideal spot for a quick coffee or a hearty meal, while Blue Lagoon Resto invites you to indulge in its diverse menu featuring fresh ingredients and local delicacies. The Sand Ceningan is perfect for those looking to relax with a drink and enjoy the sunset, while MyBeach Ceningan provides a laid-back atmosphere to unwind after a day of exploration. With such a diverse selection of restaurants just moments away, guests at ARNA Suites and Ocean Lounge are sure to find culinary delights that will enhance their Bali experience.





Luxury Meets Value: Discovering ARNA Suites and Ocean Lounge in Bali

Nestled in the heart of Bali, ARNA Suites and Ocean Lounge offers a luxurious escape that stands out in the vibrant landscape of this tropical paradise. With an average room price ranging from $251 to $300, guests can indulge in an experience that blends comfort, elegance, and breathtaking ocean views. This pricing reflects not only the high-quality amenities and personalized service but also the unique ambiance that ARNA Suites provides, making it an ideal choice for travelers seeking a memorable stay. In comparison, the average hotel room in Bali typically falls within the range of $76 to $100, offering a plethora of budget-friendly options for those exploring the island. However, ARNA Suites and Ocean Lounge elevates the concept of accommodation by providing an exquisite retreat that justifies its higher price point. Guests can enjoy spacious suites, exceptional dining experiences, and access to stunning ocean lounges, all designed to create a serene and luxurious atmosphere. For those willing to invest a little more in their stay, ARNA Suites promises an unparalleled experience that captures the essence of Bali’s charm and beauty.





Unparalleled Excellence at ARNA Suites and Ocean Lounge

Experience the epitome of luxury and comfort at ARNA Suites and Ocean Lounge, where every detail is meticulously crafted to provide an unforgettable stay. With an impressive overall rating of 9.7, this stunning hotel in Bali, Indonesia, captivates guests with its exceptional value and remarkable facilities. Whether you are lounging by the pool or enjoying the breathtaking ocean views, you will find that every corner of ARNA Suites is designed to enhance your relaxation and enjoyment. Cleanliness is a top priority here, as evidenced by an outstanding score of 9.9, ensuring that your environment is pristine and welcoming throughout your visit. The hotel's strategic location, rated 9.7, places you in close proximity to Bali's vibrant attractions while still offering a serene retreat away from the hustle and bustle. Coupled with an impressive staff performance rating of 9.7, the attentive and friendly team at ARNA Suites and Ocean Lounge is dedicated to making your stay seamless and enjoyable, creating a perfect blend of luxury and hospitality that you won't soon forget.

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Host

Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • First aid kit
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Poolside bar
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
Access
  • CCTV outside property
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

Jl. Sarang Burung, Ceningan, Bali 80771, Indonesia, Nusa Ceningan, Bali, Indonesia, 80771

Exceptional9.4

Location

Airports
  • Ngurah Rai International Airport (DPS)
    30.3 km
  • Lombok International Airport (LOP)
    91.9 km
Hospital or clinic
  • Doctor
    2.2 km

What's nearby

Popular landmarks
  • Sanur Beach
    19.1 km
  • Nusa Dua Beach
    24.6 km
  • Sacred Monkey Forest Sanctuary
    29.0 km
  • Kuta Beach
    29.8 km
  • Waterbom Bali
    29.8 km
  • Campuhan Ridge Walk
    30.5 km
  • Seminyak Beach
    31.4 km
  • Tegallalang Rice Terrace
    35.3 km
  • Tanah Lot Temple
    40.0 km
  • Uluwatu Temple
    41.2 km
Nearby landmarks
  • Blue Lagoon
    60 m
  • Blue Lagoon Cliff Jump
    120 m
  • Big Wave viewpoint
    270 m
  • Mahana Point
    300 m
  • Mahana Jumping Point
    320 m
  • Surf break
    330 m
  • Dream Point Ceningan
    600 m
  • Ceningan Island
    1.5 km
  • Sunday Beach Waterpark Lembongan
    1.8 km
  • Gala-Gala Underground House
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from06:00
  • Check-in until23:59
The property
  • Year property opened2024
  • Number of floors1
  • Number of rooms 1
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity NamePT. Arnalaya Resorts Indonesia

Property announcements

Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 | 19 March 2026 | 8 March 2027 | 26 March 2028 | 15 March 2029

Reviews of ARNA Suites and Ocean Lounge from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 9.6
  • 3.6
  • 9.6
  • 9.6
  • 10
  • 8.4
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 9.4 out of 10 and is a high score in Bali
    Cleanliness9.4
  • Location score 9.4 out of 10 and is a high score in Bali
    Location9.4
  • Service score 9.2 out of 10 and is a high score in Bali
    Service9.2
  • Value for money score 9.2 out of 10 and is a high score in Bali
    Value for money9.2
  • Facilities score 9 out of 10 and is a high score in Bali
    Facilities9.0
High score for Bali

Rating

9+ Exceptional (21)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Language
Showing 26 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    James from New Zealand
    Family with young children
    Ocean Front Suite
    Stayed 3 nights in May 2025

    “Memorable Stay at ARNA Suites – Perfect for Families!”

    We stayed at ARNA Suites for 3 nights with our two young children and had a wonderful experience overall. The location is fantastic – peaceful, scenic, and close enough to local attractions while still feeling like a retreat. The luxury tents were beautifully designed and very comfortable, offering a unique and memorable stay for our family. The infinity pool is absolutely stunning – a real highlight of the property, and great for both kids and adults to relax and enjoy the view. The food was good with a decent variety, though there’s definitely room for improvement in terms of quality and presentation. The staff were warm and friendly, and always willing to help, though some could benefit from additional training to improve service efficiency and consistency. All in all, ARNA Suites offered a unique and enjoyable experience. With a few small improvements, it has the potential to be exceptional. We’d definitely consider coming back!

    Reviewed June 02, 2025
  2. 8.8
    Excellent
    Hana from New Zealand
    Couple
    Ocean View Suite
    Stayed 3 nights in May 2025

    “Breathtaking Views and Ultimate Glamping Comfort”

    This place is a hidden gem! The view from the pool and lounge is absolutely stunning—definitely one of the highlights. Be sure to book a daybed in advance; it’s free to use and perfect for soaking in the scenery. The tents are spacious, luxurious, and spotlessly clean. The bed was super comfy, making it easy to relax after a day of exploring. Breakfast is a treat—you can order as much as you like, which was a pleasant surprise! Room service is on the pricey side, and there’s a limit to how much hot water you can use at one time, but neither of these were deal-breakers. Although it’s in a remote area, the journey is 100% worth it. This place is all about peace, views, and high-end glamping vibes. Highly recommend for a unique, refreshing escape.

    Reviewed June 01, 2025
  3. 9.6
    Exceptional
    Philip from New Zealand
    Couple
    Ocean View Suite
    Stayed 1 night in June 2025

    “memorable stay”

    - free shuttle pick up from the other side of the yellow bridge and drop off when you check out which is necessary as the road isn’t good - the staff is well trained and friendly they will make you feel like VIP - its important to check the right room you have booked as agoda made mistake on ours luckily i told the staff that we booked for the cliff and oceanview and they handled the error well - the accommodation is unique, luxurious glamping - you can hear the sound of the big waves all day really cool experience - everything was nice inside same as the picture although the hot shower does not last long - enough supply of drinking water and some tea and coffee in a tea bag - generous complimentary soft drinks which we did not consume - decent kimonos love the color and quality - amazing views from the pool but cold when the sun goes down - restaurant has a nice ambience , friendly and accommodating staff however, i suggest offering a drinking water straight away as a good gesture - good pizza base, food is average, they need to add authentic indo food like rendang and nasi goreng and lattes like turmeric, taro etc. - appreciate all staff - thank you!

    Reviewed June 25, 2025
  4. 10.0
    Exceptional
    MANJING from China
    Couple
    Deluxe Suite
    Stayed 2 nights in July 2025

    “ARNA Suites and Ocean Lounge”

    This is the most exotic and unique hotel I’ve ever experienced. Even though it’s a long journey from the airport to the hotel, it's definitely worth it. The hotel lobby, rooms, and also the restaurant are all reliable tents located near the cliff by the sea. Apart from the special view and unique location, I should commend all the staff members working in this hotel. On the first day, when we arrived at the yellow bridge, I sent an email to the hotel manager asking for a pickup. I felt a little disappointed for not receiving a reply. After 5 minutes of hiking with our large luggage, the ARNA logo shuttle bus caught up with us on the way. It seemed that they had no time to reply because they were busy sending the shuttle as soon as they received the email. On departure day, we spent too much time viewing sights, so we didn't have enough time to reach the Nusa Lembongan pier. We really appreciated the two staff members, a boy and a girl, for taking us to the last boat by motorbike free of charge. The other day, we hoped to switch my room to a higher up one with a better sea view. The duty staff showed us the back of that room and reminded us not to disturb the guests inside. I felt comfortable and touched by how the staff member treated their guests. I will choose this hotel for my next vacation on Nusa Ceningan island for sure.

    Reviewed August 08, 2025
    Auto-translated through generative A.I.
  5. 8.4
    Excellent
    Mueen from South Africa
    Couple
    Deluxe Suite
    Stayed 1 night in August 2025

    “Excellent”

    Amazing location with breathtaking views. Restaurant has a wide variety at reasonable prices. Service from the reception staff could be improved. Upon arrival I was informed my room was not yet ready and staff informed me to wait at the pool area and they would call me once its ready. An hour later I decided to walk past the room and found it was ready however none of the staff members informed me. I informed the reception desk twice prior to my checkout that I would require the shuttle service at a specific time and they said it will be handled. When I checked out the new receptionist was unaware of my request and the shuttle service arrived later than what was requested.

    Reviewed August 22, 2025
Changed to review page 1

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