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Swimming pool [outdoor], Ascott Orchard Singapore in Singapore

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8.8

Excellent

2,709 reviews

2,709 reviews

Housekeeping127
Shops18
Children's activities17
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Metro
90 m
alldressedup
100 m
Projectshop Blood Brothers
130 m
Paragon Shopping Centre
140 m
Paragon
140 m
Popular landmarks
Orchard Road
320 m
Singapore Botanic Gardens
2.6 km
National Orchid Garden
2.6 km
Chinatown
2.7 km
Singapore Flyer
3.4 km
Closest landmarks
Pacific Healthcare Holdings Singapore
120 m
Elizabeth Hospital Wards
180 m
Parkway Cancer Centre
180 m
Chatsworth International School
200 m
Mount Elizabeth Hospital
210 m

Ascott Orchard Singapore

11 Cairnhill Road, Orchard, Singapore, Singapore, 229724 - See map

Make your best journey to Singapore with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

450 meters to public transportation

Check-in [24-hour]

Airport transfer

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money8.5
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at Ascott Orchard Singapore

1 Bedroom Premier Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Premier Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Soho Suite
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Studio Executive Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Murano Suite
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Studio Murano Suite
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
SUITE 2-bedroom Premier Suite
...
    Enter dates to see prices
    Executive Studio
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does Ascott Orchard Singapore have a fitness center?

    Ascott Orchard Singapore offers 24-hour fitness center that is conveniently situated at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

    Is car parking available at Ascott Orchard Singapore?

    Ascott Orchard Singapore (SG Clean Certified) has car park onsite with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What are the property's policies for children's bedding at Ascott Orchard Singapore?

    Ascott Orchard Singapore's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Ascott Orchard Singapore have?

    Ascott Orchard Singapore (SG Clean Certified) has a total of 220 rooms.

    What was the average room rate for Ascott Orchard Singapore been in the past month?

    The typical room rate for Ascott Orchard Singapore (SG Clean Certified) in the past month is 514.45 SGD, compared to city's average of 221.66 SGD.

    In which languages can Ascott Orchard Singapore's personnel communicate?

    Ascott Orchard Singapore (SG Clean Certified) can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

    What do guests like most about Ascott Orchard Singapore?

    Past guests that stayed at Ascott Orchard Singapore have given this property a rating of 9.327 for its exceptional location as the primary highlight for their stay.

    What is the typical rating that past Families with older children have given to Ascott Orchard Singapore?

    Verified families with older children that have stayed at this property have given Ascott Orchard Singapore an average rating of 8.7. You can search for more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Group travelers have given to Ascott Orchard Singapore?

    Verified group travelers that have stayed at this property have given Ascott Orchard Singapore (SG Clean Certified) an average rating of 8.9. You can check out more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What famous shopping destinations are close to Ascott Orchard Singapore?

    Shopping options in Ascott Orchard Singapore’s Orchard neighborhood comprises of Clarke Quay, Merlion Park, and Orchard Road.

    What recognized natural sightseeing locations are near to Ascott Orchard Singapore?

    Ascott Orchard Singapore is situated within Orchard, which makes it effortlessly close to natural scenery including Cloud Forest.

    What time is check-in and check-out at Ascott Orchard Singapore?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

    See map

    Explore the neighborhood

    What people love about Ascott Orchard Singapore

    • 10

      Exceptional
      Cleanliness

      "Good location, very clean dan the staf very helpfull"

      Uceu

      |

      April 16, 2023

    • 10

      Exceptional
      Cleanliness

      "The location is excellent, the rooms clean and well maintained, and the service outstanding."

      Elaine

      |

      March 24, 2023

    • 9.2

      Exceptional
      Location

      "Location is perfect, there is a link bridge to Paragon."

      Niken

      |

      March 22, 2023

    Overall rating:

    8.8

    Excellent
    2,709 reviews
    Cleanliness
    9.1
    Facilities
    8.7
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Room is clean and complete, just feels like home.
    Mohamed from Singapore
    Couple
    More about Ascott Orchard Singapore

    More about Ascott Orchard Singapore

    Ascott Orchard Singapore

    You'll love the exceptional convenience during your stay at Ascott Orchard Singapore, located right in the heart of the city center, with an easy access to everything in Singapore.
    The superior services and facilities offered at Ascott Orchard Singapore will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided for guests by the hotel.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Orchard Singapore. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Ascott Orchard Singapore. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Orchard Singapore offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


    Dining and things to do

    Throughout your stay, choose from a variety of delicious dining options at the hotel.
    Never let a day go wasted when you're at Ascott Orchard Singapore with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Ascott Orchard Singapore ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    Venture outside the hotel and explore Singapore. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 3.3 km away.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.7

    Most talked about facilities

    Housekeeping

    47 mentions

    Swimming Pool

    13 mentions

    Food & Dining

    7 mentions

    Breakfast

    6 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Malay
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Hot tub
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Babysitting service
    • Kids meal
    • Playground
    • Swimming pool [kids]
    Access
    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [on-site]
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Daily newspaper
    • Desk
    • Dining table
    • Electric kettle
    • Fire extinguisher
    • Fitness club privileges
    • Free bottled water
    • Free use of business areas
    • Full kitchen
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Laptop workspace
    • Linens
    • Locker
    • Microwave
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private apartment in building
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Separate dining area
    • Sewing kit
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Umbrella
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Continental
    Restaurants on site
    Kith
    • Cuisine: International
    • Menu: Buffet

    Location

    11 Cairnhill Road, Orchard, Singapore, Singapore, 229724
    Exceptional
    Location

    9.3

    Airports
    • Seletar Airport (XSP)
      12.9 km
    • Singapore Changi Airport (SIN)
      18.5 km 22 min drive
    Public transportation
    • Somerset MRT Station
      460 m
    • Orchard MRT Station
      540 m
    Hospital or clinic
    • Pacific Healthcare Holdings Singapore
      120 m
    Shopping
    • Orchard Road
      320 m
    Convenience store
    • 7 Eleven
      170 m 5 min drive
    Cash withdrawal
    • ATM
      100 m 1 min walk

    What's nearby

    Popular landmarks
    • Orchard Road
      320 m
    • Singapore Botanic Gardens
      2.6 km
    • National Orchid Garden
      2.6 km
    • Chinatown
      2.7 km
    • Singapore Flyer
      3.4 km
    • Sands Skypark Observation Deck
      3.5 km
    • Cloud Forest
      4.0 km
    • Gardens By The Bay
      4.1 km
    • Universal Studios Singapore
      5.8 km
    • Singapore Zoo
      12.2 km
    Nearby landmarks
    • Metro
      90 m
    • alldressedup
      100 m
    • Pacific Healthcare Holdings Singapore
      120 m
    • Projectshop Blood Brothers
      130 m
    • Paragon Shopping Centre
      140 m
    • Paragon
      140 m
    • Gucci
      160 m
    • Elizabeth Hospital Wards
      180 m
    • Parkway Cancer Centre
      180 m
    • Chatsworth International School
      200 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 4-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Hen and stag parties are not accepted.
    • Car parking is available at an additional charge and subject to availability.
    • Rental of pocket Wi-fi is available at the property. Charges may apply.
    • Baby cot is available at no additional charge and subject to availability.
    • Extra bed is chargeable and subject to availability.
    • The minimum age required to check in is 18 years.
    • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
    • Housekeeping is only available from Mondays to Saturdays.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee170 SGD
    • Travel time to airport (minutes)28
    Extras
    • Breakfast charge (unless included in room price)25 SGD
    The property
    • Number of floors20
    • Number of restaurants1
    • Number of rooms 220
    • Year property opened2016
    • Most recent renovation2016

    Property announcements

    This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.

    We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer

    Reviews of Ascott Orchard Singapore from real guests

    Provided by verified guests of Agoda
    8.8
    Cleanliness9.1
    Facilities8.7
    Location9.3
    Service8.6
    Value for money8.5
    High score for Singapore
    Rating
    9+ Exceptional (398)
    8-9 Excellent (119)
    7-8 Very Good (126)
    6-7 Good (31)
    <6 Below Expectation (67)
    Time of the year
    Mar - May (187)
    Jun - Aug (166)
    Sep - Nov (160)
    Dec - Feb (228)

    Show reviews that mention 

    Showing 741 verified guest comments
    12345
    10.0
    Exceptional
    Kathrynn from Philippines
    Family with teens
    1 Bedroom Deluxe Suite
    Stayed 2 nights in December 2022

    Christmas at Ascott”

    T’was the perfect location to celebrate Christmas with my son & dad who were visiting from another country. The room has everything you’d need to cook your own food & do the laundry. Location is also very near malls & restaurants. Hotel staff are friendly, courteous and helpful.

    Reviewed December 26, 2022

    See room deals

    Dear Kathrynn, Greetings from Ascott Orchard and Merry Christmas! Thank you for choosing our strategically located serviced residence. We are delighted you enjoyed all aspects of your stay with us, and you found our location especially with the festive streetlight-up and decoration along Orchard Road the perfect location to celebrate Christmas and your time with your dad and your son. All of us are truly humbled by your lovely compliments for our service as your kind compliments inspire us to always provide the highest level of service in our industry, and we sincerely thank you for making us feel valued too! --- Thank you for giving us the great privilege and pleasure to have been of service to your dad, your son and you during this momentous gathering. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the future. We are at your service, and we all of you well. --- Kind regards, The management of Ascott Orchard Singap

    Show more
    Ascott Orchard Singapore
    10.0
    Exceptional
    PIT from Malaysia
    Solo traveler
    1 Bedroom Deluxe Suite
    Stayed 1 night in November 2021

    big and comfortable room”

    This is my 3rd times stay but this time i'm disappointed for the reservation. I have booked one bedroom deluxe suit, it suppose to come with a bathtub. I had arrived at 3:15pm but I was told that this is the last room without the bathrub (handicap room). I'm not agreed for the room without the bathtub, in the end the staff able to find me a room with bathtub. I'm curious that I have make the booking few months ago and my arriving time is quite early, why they offer me the last room without the bathtub??? T_T Next month I will have my stay also, hope I won't get the same trouble.

    Reviewed November 28, 2021

    See room deals

    Dear PIT, Greeting! Thank you for choosing Ascott Orchard Singapore and welcome back. We are heartened to learn you had an overall enjoyable and comfortable stay with us at our serviced residence. We sincerely apologise for our team’s inability to initially assign you with a 1-bedroom Deluxe suite with a bathtub as we were facing a full house occupancy situation and we had overwhelming requests from our guests who had also made their reservations early due to the school holiday season. We seek your kind understanding over this matter. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded November 29, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    Nur from Singapore
    Family with young children
    1 Bedroom Deluxe Suite
    Stayed 1 night in March 2020

    The best hotel i have stayed as a local”

    This hotel is soooo good that i extended my stay TWICE . So in total i stayed 4D3N there . As a local, I definitely broke my bank extending my stays but it was so damn worth it . The rooms were cozy . Toilet is sparkly clean and the pool, greaaaaaat pool i must say . Kids had fun in the pool and in the tub ! Lets not forget the friendly staffs (Nicholas & Linda) . They are amazing . Great work attitude, great knowledge, helpful and keeps to their promises . Keep it up !

    Reviewed March 17, 2020

    See room deals

    Dear Nur, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence. We are indeed thrilled to learn you had an overall enjoyable and comfortable stay with us. It has been our great pleasure to have been of service to you and your family. All of us earnestly hope to welcome you back. We are at your service. Thank you. Kind regards, Kelvin Tan, Assistant Manager, Social Media and Partnerships

    Responded April 15, 2020
    Ascott Orchard Singapore
    10.0
    Exceptional
    Tay from Singapore
    Couple
    1 Bedroom Premier Suite
    Stayed 1 night in September 2021

    Birthday Staycay”

    I had a staycay with my girlfriend as it was her birthday. I had requested for their help to decorate the place as well as getting a bday cake for her. They actually did it and she was very satisfied even though is simple. When we check in, the staff are able to keep it a secret until we went up to the room. The room was well cleaned and tidy

    Reviewed September 20, 2021

    See room deals

    Dear Tay, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence to celebrate your girlfriend’s birthday and for letting us know you had a wholly enjoyable and comfortable stay with us. We are delighted you enjoyed our team’s service, and we are truly grateful for your kind mention. Thank you for making us feel valued too! --- With your recent experience staying with us, we sincerely hope Ascott Orchard will now be your only lodging choice in our garden-city and you will recommend us to your family and friends. It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish your girlfriend happy birthday. Thank you. --- Kind regards, The management of Ascott Orchard Singapore

    Show more
    Ascott Orchard Singapore
    10.0
    Exceptional
    jia from Singapore
    Family with young children
    Studio Executive Suite
    Stayed 2 nights in December 2021

    Great hotel in the heart of orchard road”

    Very well maintained hotel. Studio room has small kitchenette which is sufficient for light prep of food. Pool is relatively big and there wasnt much issue getting a slot. At several hotel, I couldntStaff are nice and helpful. For parking, you have to enter via bideford road. You can purchase a $10 exit ticket which is pretty value for money. There is a connecting link bridge to paragon one level below via the carpark. Kith cafe and tsui wah literally just below the building.

    Reviewed December 28, 2021

    See room deals

    Dear jia, Greetings from Ascott Orchard Singapore! We are incredibly grateful you took the time out to review your experience at our serviced residence. All of us are delighted you had a great stay with us. Our management values our customer satisfaction as top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its guests like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. We look forward to serving you and welcoming you back again. Thank you for your valued support. Kind regards, The management of Ascott Orchard Singapore

    Responded December 28, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    ELSIE from Singapore
    Group
    Studio Executive Suite
    Stayed 2 nights in July 2020

    Right @ home in town”

    We booked this staycation to celebrate my Birthday. The team started corresponding with me and reminded about the COVID safety precautions. They were also very prompt to answer my queries eg. Pool & gym usage. I was greeted with bright smiles and warm reception. Birthday surprises included a card, a banner & chocolates! What a lovely touch!! The room was spacious and well-equipped with utensils. Loved the coffee machine! The toiletries were of great quality too. A very good restaurant, Kith, completed the experience. We tried dining in and room dining; both were prompt and food was fresh and of good quality & sizeable portion. Will definitely be back!

    Reviewed July 27, 2020

    See room deals

    Dear ELSIE, Greetings from the team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence for your birthday staycation and all of wish you a happy and blessed birthday. We are heartened to learn you had a wholly enjoyable and comfortable stay with us and that you have enjoyed our service. It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. All of us are truly grateful to learn you shall be returning to stay with us again and we sincerely hope you will now make our serviced residence your choice lodging whenever you need a short respite from your busy schedule. It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Samuel from Singapore
    Couple
    Studio Executive Suite
    Stayed 2 nights in August 2020

    Convenience due to location to Orchard road”

    Stayed here for a couple of nights just to get away from working from home with my wife! Really enjoyed the experience, staff were great - always smiling and greeting us (especially the auntie and uncle who stand by the lift at the entrance of the pool and gym) They are always so lively and happy. Made our day definitely. The attendant at our floor always greeted us and asked if we needed any more amenities etc. Really really appreciate their warmness and proactiveness. Had a little hiccup at the check in and check out with the reception due to miscommunication between the staff (in the end got my room late and was asked to check out earlier than promised). But still everything was amazing so really nothing to complain from this amazing place!

    Reviewed August 31, 2020

    See room deals

    Dear Samuel, Greetings from Ascott Orchard Singapore! Thank you for giving us the great privilege and pleasure to have been of service to your lovely wife and you at our premier-luxe serviced residence and for letting us know you had a great stay with us. We are truly sorry for our team’s lapses due to miscommunication and we assure you we shall be counselling our team members concerned and seek improvements in this area. Despite this slight detraction in your stay with us, we are very grateful and humbled by your gracious perfect rating for your overall stay experience with us. It has been our great honour to have been of service to your lovely wife and you, and all of us earnestly look forward to welcoming you back, giving us an opportunity to create a faultlessly enjoyable and comfortable stay for you. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Low from Singapore
    Couple
    Studio Executive Suite
    Stayed 2 nights in July 2021

    Exceptional”

    Hotel room is clean and spacious and just 5 minutes walk away from the shopping district. Hotel provides plates and utensils which you can use with their microwave as well. Definitely a different experience from other hotels. Hotel staffs are friendly and willing to try their best to assist if you have any special request. Highly recommended.

    Reviewed July 19, 2021

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    Dear Low, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us, and you like the ambiance and décor of our suites and facilities. Thank you for your high recommendation for our centrally located serviced residence. With your recent experience staying with us, we sincerely hope you will make Ascott Orchard your choice lodging whenever you wish to celebrate any momentous occasions in your life or when you need a short get away from your busy schedule. Thank you for giving us the great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back and being of service to you again soon. Thank you for your valued support . Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Cheryl from Singapore
    Couple
    1 Bedroom Premier Suite
    Stayed 1 night in February 2021

    One of our favourite places to stay”

    We loved staying here! The location was perfect as it was in Orchard - easy to find food or do a bit of shopping. The room was super clean, and spacious. Wifi was good. Would definitely stay here again.

    Reviewed July 02, 2021

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    Dear Cheryl, Greetings from your friendly team at Ascott Orchard Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know our premier-luxe serviced residence is one of your favourite places to stay at. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. Thank you for your valued support and trust. Kind regards, The management of Ascott Orchard Singapore

    Responded July 05, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    Hadirah from Singapore
    Group
    Studio Premier
    Stayed 1 night in September 2021

    Peaceful & pleasant”

    Normally wouldnt write a review but I would def come back here again. Loved the ambience of the hotel. Felt sad to leave. I chose this place bcs of its minimalist but high end design. The overall atmosphere was quiet, peaceful n serene. I liked that the walls were soundproof and I slept like a baby. It was also easy for food delivery drivers to send food directly to your door which is a big plus. Thank you for the stay.

    Reviewed September 22, 2021

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    Dear Hadirah, Greetings from Ascott Orchard Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had a great stay with us, and you love the décor and ambiance of our suites and facilities. It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. We invite you to let us know if there is anything we may assist with your future stays as it would be our great pleasure and privilege to be of assistance to you. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded September 22, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    Angeline from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in July 2021

    Staycation @Ascott Orchard”

    Stayed in a one-bedroom deluxe suite and it was awesome! Big, clean and comfortable. Location is great and staff is polite and helpful. The Kith Cafe is cosy and serves interesting food. Thanks for a good staycation!

    Reviewed July 12, 2021

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    Dear Angeline, Greetings from your friendly team at Ascott Orchard and thank you for choosing our serviced residence. All of us are delighted you had an awesome stay with us, and you have been impressed with the cleanliness, décor and ambiance of our suites. We are truly humbled and grateful for your lovely compliments for our service as it inspires us to always provide the highest level of service in our industry. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. Thank you! All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Kamarudin from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in September 2021

    Staycation.”

    The hotel is clean and cozy. Room given was spacious. Love the unique interior furnitures and decor. The view from the 20th floor was amazing. The staffs were friendly, polite, attentive and helpful. Excellent customer service. Love this place...

    Reviewed September 02, 2021

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    Dear Kamarudin, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for letting us know had a wholly enjoyable and comfortable stay with us. We are thrilled to learn you are impressed with the décor and ambiance of our suites and facilities and you have enjoyed our team’s service. Thank you for your heartwarming compliment and for making us feel valued too! It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. --- Kind regards, The management of Ascott Orchard Singapore

    Responded September 03, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    Chee from Singapore
    Couple
    Studio Executive Suite
    Stayed 3 nights in October 2021

    Good location and clean”

    It’s a staycation and we drive…. But without free parking the cost easily adds up. Spacious room with awesome location!

    Reviewed May 13, 2022

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    Dear Chee, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for reviewing your stay at our serviced residence and for letting us know you had an enjoyable and comfortable stay with us, and you like the ambiance and décor of our suites. We are delighted you find our strategical location at the fringe of bustling Orchard Road convenient. Thank you for giving us the great pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded May 14, 2022
    Ascott Orchard Singapore
    10.0
    Exceptional
    Shi from Malaysia
    Couple
    1 Bedroom Deluxe Suite
    Stayed 1 night in June 2021

    Nice location, friendly staff ”

    Located in Orchard road which you can shopping, eating and massage nearby. Staff was friendly that we have requested for HDMI cable, water etc. They are able to provide what we need. Room is big and clean. And Value for money

    Reviewed June 28, 2021

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    Dear Shi, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our serviced residence for letting us know you had a great stay with us.. We are delighted you have been impressed with the décor and ambiance of our suites and found our central location with its proximity to many shops, malls and eateries convenient. It has been our great privilege and pleasure hosting you and being of service to you and we look forward to serving you again. Thank you. Kind regards, The management of Ascott Orchard Singapore

    Responded June 29, 2021
    Ascott Orchard Singapore
    10.0
    Exceptional
    Suvenna from Singapore
    Family with young children
    1 Bedroom Premier Suite
    Stayed 2 nights in December 2021

    Lovely place with all that you need! ”

    Great location for a family staycation! Love the pool and also the the fact that the room comes equipped with everything you need for a young family! My girls love the breakfast at kith and we had a wonderful time staying there!

    Reviewed February 02, 2022

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    Dear Suvenna, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for reviewing your stay at our serviced residence and for letting us know your lovely family and you had a wholly enjoyable and comfortable stay with us. We are delighted you are impressed with the spaciousness, décor and ambiance of our suites and facilities With your recent experience staying with us, we sincerely hope you will choose our serviced residence as your choice lodging in Singapore, and you will also recommend us to your family and friends. Thank you for giving us the great pleasure and privilege to have been of service to your lovely family and you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Hazel from Singapore
    Couple
    1 Bedroom Deluxe Suite
    Stayed 2 nights in November 2020

    Staycaytion”

    All the staff there were helpful and friendly! The place is cosy and I wish I had stay longer! Both my boyfriend and I were quite sad that 3D2N is not enough.. We will definitely come back again for a 4D3N! On a side note, the hotel is clean and there’s a lot of shopping mall and places to eat near the hotel! :)

    Reviewed November 04, 2020

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    Dear Hazel, Greetings! Your friendly team at Ascott Orchard Singapore truly appreciates your valued support for our premier-luxe serviced residence and for taking time to review your stay with us. All of us are indeed thrilled to learn you enjoyed all aspects of your stay and found our central location convenient and ideal. All of us are truly grateful and heartened to learn you shall be returning to stay with us again and we shall do all possible to be deserving of your valued support. With your recent experience staying with us, all of sincerely hope Ascott Orchard will always be your choice lodging in our garden-city and you will recommend us to your family and friends. It has been our great pleasure being service to you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your trust and loyalty. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Julie from Singapore
    Couple
    Studio Premier
    Stayed 2 nights in June 2021

    Great staycaytion!”

    Convenient location. Was greeted with friendly staff at reception. Good job Ker Wei on following up in the email before my stay and also chance upon her at the registration. Friendly and nice staff. Room is solid with dining and kitchen utensils. Definitely worth the room price with the Microwave and coffee machine. Overall a wonderful birthday stay with Ascott. Thank you!

    Reviewed July 07, 2021

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    Dear Julie Greetings from your friendly team at Ascott Orchard Singapore and Happy Birthday! Thank you for choosing our serviced residence to celebrate your birthday. We are delighted you enjoyed all aspects of your stay with us. We would like to express our heartfelt appreciation for your lovely compliments for our team’s service, especially the service extended by our Resident Service team member Ker Wei Please be assured we shall be thanking and commending Ker Wei and every member of our team for their dedication to providing a service level that surpasses most in our industry. Thank you! It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your support and trust. Kind regards, The management of Ascott Orchard

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Thong from Singapore
    Solo traveler
    1 Bedroom Deluxe Suite
    Stayed 2 nights in August 2020

    Staycation Me-time”

    For anyone who needs some quiet time away from WFH woes, this is the place provides the comfort of home without any of the noise. Centrally located with many eating choices within walking distance and great service from the staff Can pretend you're at one of your favourite cities anywhere in the world~:)

    Reviewed August 19, 2020

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    Dear Thong, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for your heartwarming recommendation for our property. We are delighted you enjoyed all aspects of your stay with us and our spacious 1-bedrooom Deluxe suite, strategic location and facilities have impressed you. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. We truly hope you will now make Ascott Orchard your choice residence whenever you need a short respite from your busy schedule as we earnestly look forward to welcoming you back Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Manager, Social Media

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Muhammad from Singapore
    Family with young children
    1 Bedroom Premier Suite
    Stayed 2 nights in October 2021

    Exceptional”

    Place was amazing. My 3rd time in Ascott and perfectly loved it. The staff were wonderfully friendly and it was really nice of them to send my food up when I ordered. The location is great for my wife since she loves Orchard so much and it's real easy to find food within the surrounding area.

    Reviewed November 17, 2021

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    Dear Muhammad, Greetings from your friendly team at Ascott Orchard And welcome back Thank you for choosing our premier-luxe serviced residence again. We are delighted your lovely wife and you had an amazing stay with us, and you find our central location at the fringe of bustling Orchard Road with easy accessibility to many eateries, shops and malls convenient and ideal.--- With your recent experience staying with us, we sincerely hope Ascott Orchard will always be your lodging choice in our garden-city whenever you wish to have a short respite from your busy schedule, and you will recommend us to your family and friends. It has been our great pleasure being service to your lovely wife and you ,and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support and loyalty. --- Kind regards, The management of Ascott Orchard Singapore

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    Ascott Orchard Singapore
    10.0
    Exceptional
    Hau from Malaysia
    Couple
    Studio Premier
    Stayed 1 night in September 2021

    Love it! ”

    The room was so clean and cosy, I love it so much especially the bath tub! I think this is the best hotel I have ever stayed in Singapore. And they upgraded a bigger room for me!

    Reviewed September 29, 2021

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    Dear Hau, Greetings from your friendly team at Ascott Orchard Singapore Thank you for choosing our serviced residence and for your heartwarming feedback. We are delighted you had a wholly enjoyable and comfortable stay with us and for letting us know you are impressed with our suites and facilities,. All of us are truly humbled and grateful for your lovely compliment by letting us know Ascott Orchard is the best accommodation you have stayed in Singapore and . we truly hope you will now make our serviced residence your go-to lodging choice whenever you need a relaxing break from your busy schedule, or you wish to celebrate a momentous occasion. Thank you for giving us the great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back. We are at your service. Kind regards, The management of Ascott Orchard Singapore

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