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Grand Swiss-Belhotel Melaka

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

146 Jalan Hang Tuah, Malacca City Center, Malacca, Malaysia, 75300

Highlights

Ideal location

- Location gives easy access to Melaka sights like Jonker Street, Melaka...

Right smack in the centre of the city!

- Lobby and interiors leave a strong impression with classic or European...

Hotel wangi,bilik kemas,suasana tenang..we will come again.
Highly rated by family travelers

- Spacious rooms and easy access around Melaka make the stay convenient...

Booked this hotel for my family and got a free upgrade.
Great food & dining

Makanan sedap
Excellent room comfort & quality

- Rooms are usually large and comfortable, with many stays mentioning sp...

Room was big and comfy, check-in and check-out super smooth.

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Restaurants

Bar

Yoga room

This property is in high demand!

Booked 13 times in last 24 hr

  • The staff went above and beyond to ensure a seamless stay,
    Dharampal
    Singapore
  • Kudos to the staff, they really made the stay a lot better
    Yun H.
    Malaysia
  • The breakfast selection was impressive and delicious.
    Azizul
    Malaysia
  • Spacious room, good breakfast & right in the middle of town.
    Fauzila
    Malaysia
  • Place is great and bed is comfy and room is clean
    Hesham
    Malaysia
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Nearest transportation options

•

Monorail Themepark Studios Station is within 0.31 km

•

Hang Jebat Monorail Station is within 0.69 km

See map

8.9Excellent

Location rating score

Excellent location - 540 meters from city center
Parking
Available
  • Baba & Nyonya Heritage Museum
    1.3 km
  • Chinatown - Melaka
    1.4 km
  • Jonker Street Night Market
    1.4 km
  • Red Square (Dutch Square)
    1.5 km
  • Stadthuys
    1.5 km

Closest landmarks

  • Fajar
    70 m
  • Mydin Mall Mitc
    100 m
  • Tuah Walk
    100 m
  • HSBC
    200 m
  • Monorail Themepark Studios Station
    310 m

Good to know

Value for money8.7
Distance to city center135 km
Location rating8.9
Nearest airportMalacca International Airport (MKZ)
Distance to airport6.6 km

Select your room

Image 1 of 11

Premier Suite

52 m²/560 ft²
Max 2 adults
1 king bed

8.5

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Separate shower/bathtub
Shower
Toiletries
Image 1 of 11

Deluxe King

31 m²/334 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Free use of business areas
Image 1 of 9

Premier Studio

49 m²/527 ft²
Max 2 adults
1 king bed

8.8

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Free use of business areas
Image 1 of 8

Deluxe Twin

31 m²/334 ft²
Max 2 adults
2 single beds

8.7

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
Free use of business areas
Image 1 of 7

Executive Studio

49 m²/527 ft²
Max 2 adults
1 king bed

8.7

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Image 1 of 7

Executive Suite

52 m²/560 ft²
Max 2 adults
1 king bed

8.2

Excellent

Room comfort
City view
Adjustable height hand-held shower wand
Lever handle on door
Mobility accessibility
Self-closing door
Visual alarm
Electric kettle
Additional toilet
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Separate shower/bathtub
Shower
Image 1 of 5

Deluxe

Max 3 adults
1 single bed
City view
Hair dryer
Shower
Towels
Telephone
TV
Air conditioning
Coffee/tea maker
Mini bar
Desk
Window
Closet
Ironing facilities
In-room safe box
Non-smoking
Image 1 of 4

Executive Studio

49 m²/527 ft²
Max 4 adults
1 king bed
City view
Non-smoking
Image 1 of 4

Executive Suite

55 m²/592 ft²
Max 4 adults
1 king bed
City view
Non-smoking
Image 1 of 4

Junior Suite

52 m²/560 ft²
Max 3 adults
Window

About us

Grand Swiss-Belhotel Melaka features stunning glass-domed architecture and Roman-inspired decor, ideal for two travelers. Located near UNESCO World Heritage sites and the lively Jonker Street Night Market, it provides a rich cultural experience. Guests can enjoy wellness activities and themed dining for a memorable stay. Situated in the heart of Malacca City Center, Grand Swiss-Belhotel Melaka offers easy access to the area's rich history and iconic landmarks. Enjoy breathtaking views from the spectacular pool and unwind at the exclusive bar after a day of adventure. Each room features air conditioning and complimentary Wi-Fi, with options for stunning city vistas. The hotel is conveniently located near the famous Jonker Street Night Market and Red Square, perfect for indulging in local flavors and cultural experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Yes, some rooms at Grand Swiss-Belhotel Melaka offer river views.

Yes, Grand Swiss-Belhotel Melaka provides safety deposit boxes.

Check-in at Grand Swiss-Belhotel Melaka is from 03:00 PM, and check-out is until 12:00 PM.

Yes, Grand Swiss-Belhotel Melaka has two onsite restaurants.

Yes, Grand Swiss-Belhotel Melaka has a halal restaurant and offers halal breakfast.

Yes, Grand Swiss-Belhotel Melaka provides amenities such as kids shampoo.

Yes, Grand Swiss-Belhotel Melaka has a business center.

Yes, Grand Swiss-Belhotel Melaka provides airport transfer services.

Yes, Grand Swiss-Belhotel Melaka has a swimming pool.

Yes, Grand Swiss-Belhotel Melaka provides laundry services, dry cleaning, and a laundromat.

Yes, Grand Swiss-Belhotel Melaka offers free Wi-Fi in all rooms and public areas.

Yes, Grand Swiss-Belhotel Melaka has a doorman.

Yes, Grand Swiss-Belhotel Melaka has family rooms.

Yes, there are monorail stations nearby, including Monorail Themepark Studios Station.

No, pets are strictly not allowed at Grand Swiss-Belhotel Melaka.

Yes, Grand Swiss-Belhotel Melaka offers 24-hour room service.

Yes, Grand Swiss-Belhotel Melaka has meeting and banquet facilities.

Yes, there is a convenience store onsite and supermarkets like Fajar and Mydin Mall Mitc nearby.

Yes, Grand Swiss-Belhotel Melaka offers non-smoking rooms and is a 100% non-smoking property.

Grand Swiss-Belhotel Melaka is 1.4 km from Jonker Street Night Market.

Yes, Grand Swiss-Belhotel Melaka provides cots free of charge.

Yes, car park charges are applied at Grand Swiss-Belhotel Melaka.

Yes, Grand Swiss-Belhotel Melaka provides luggage storage.

Yes, Grand Swiss-Belhotel Melaka is wheelchair accessible.

Yes, Grand Swiss-Belhotel Melaka provides daily housekeeping.

Yes, Grand Swiss-Belhotel Melaka provides a taxi service.

You can reach Grand Swiss-Belhotel Melaka from Malacca International Airport via taxi or the hotel's airport transfer service.

Yes, Grand Swiss-Belhotel Melaka provides currency exchange services.

Yes, Grand Swiss-Belhotel Melaka has onsite car parking.

Yes, Grand Swiss-Belhotel Melaka offers a breakfast buffet among other breakfast types.

Yes, Grand Swiss-Belhotel Melaka provides free Wi-Fi in all rooms.

Yes, Grand Swiss-Belhotel Melaka has elevators.

Yes, Grand Swiss-Belhotel Melaka offers cashless payment services.

Yes, Grand Swiss-Belhotel Melaka has a 24-hour front desk.

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More about Grand Swiss-Belhotel Melaka

More about Grand Swiss-Belhotel Melaka

Grand Swiss-Belhotel Melaka

Grand Swiss-Belhotel Melaka offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Malacca even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Grand Swiss-Belhotel Melaka thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Grand Swiss-Belhotel Melaka from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning.
Some rooms at Grand Swiss-Belhotel Melaka even come with extra design features such as a separate living room. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. Grand Swiss-Belhotel Melaka also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Swiss-Belhotel Melaka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Grand Swiss-Belhotel Melaka is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Grand Swiss-Belhotel Melaka has vending machines for 24-hour available light snacks and/or drinks. Grand Swiss-Belhotel Melaka offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the salon, located right at the hotel. Spend some time relaxing at the hotel's pool. Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table and yoga room.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

Around the property

Don't miss out on all that Malacca has to offer during your stay at Grand Swiss-Belhotel Melaka. The most famous landmark nearby is Jonker Street Night Market just 1.3 km away. Don't forget to stop by Red Square (Dutch Square) located 1.4 km away, where everyone who visits Malacca wants to have their photo taken.

Show less

Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Complimentary movies
  • Dart board
  • Karaoke
  • Massage
  • Massage chair
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vending machine
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free use of business areas
  • Free welcome drink
  • Hair dryer
  • High floor
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Lever handle on door
  • Linens
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Self-closing door
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Top floor available
  • Towels
  • Trash cans
  • Visual alarm
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window
  • Window that opens

Food and dining

Breakfast options
  • Asian
Restaurants on site
Coffee House
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

146 Jalan Hang Tuah, Malacca City Center, Malacca, Malaysia, 75300

Excellent8.9

Location

Airports
  • Malacca International Airport (MKZ)
    6.6 km
  • Kuala Lumpur International Airport (KUL)
    84.5 km
Public transportation
  • Monorail Themepark Studios Station
    310 m
  • Hang Jebat Monorail Station
    690 m
Hospital or clinic
  • Asia Clinic & Maternity Home
    570 m
Shopping
  • Dataran Pahlawan Melaka Megamall
    2.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Baba & Nyonya Heritage Museum
    1.3 km
  • Chinatown - Melaka
    1.4 km
  • Jonker Street Night Market
    1.4 km
  • Red Square (Dutch Square)
    1.5 km
  • Stadthuys
    1.5 km
  • Christ Church
    1.5 km
  • St. Paul's Hill & Church (Bukit St. Paul)
    1.8 km
  • Menara Taming Sari
    1.8 km
  • A Famosa Fort
    2.4 km
  • The Huskitory
    4.0 km
Nearby landmarks
  • Fajar
    70 m
  • Mydin Mall Mitc
    100 m
  • Tuah Walk
    100 m
  • HSBC
    200 m
  • Monorail Themepark Studios Station
    310 m
  • Asia Clinic & Maternity Home
    570 m
  • Plaza Hang Tuah
    590 m
  • AEON Bandaraya Melaka Shopping Centre
    650 m
  • Immigration Office
    670 m
  • The Shore Sky Tower
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Pets are strictly not allowed at the property.
  • A heritage tax will be applicable to stays in the state of Melaka, payable directly to the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Check-out from: 12:00
Getting around
  • Distance from city center: 135 km
  • Travel time to airport (minutes): 105
  • Airport transfer fee: 250 MYR
Extras
  • Daily Internet/Wi-Fi fee: 0 MYR
  • Breakfast charge (unless included in room price): 40 MYR
The property
  • Year property opened: 1998
  • Number of floors: 15
  • Room voltage: 240
  • Number of rooms : 211
  • Most recent renovation: 2020
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 2
Parking
  • Daily parking fee: 5 MYR

Reviews of Grand Swiss-Belhotel Melaka from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 7.6
  • 10
  • 9.2
  • 10
  • 8.8
  • 7.6
  • 10

Most recent

From 9,370 reviews

  • Cleanliness score 8.7 out of 10 and is a high score in Malacca
  • Facilities score 8.5 out of 10 and is a high score in Malacca
  • Location score 8.9 out of 10 and is a high score in Malacca
  • Service score 9 out of 10 and is a high score in Malacca
  • Value for money score 8.7 out of 10 and is a high score in Malacca

What guests liked

Summarized by AI

Location: Location gives easy access to Melaka sights like Jonker Street, Melaka River Cruise, Kampung Morten, Bandar Hilir, and Klebang Beach, with many food spots nearby. (10 mentions)

Overall Atmosphere: Lobby and interiors leave a strong impression with classic or European styling, Instagrammable corners, dome ceilings, vintage details, and a relaxed old-school charm. (10 mentions)

Room Comfort: Rooms are usually large and comfortable, with many stays mentioning spacious layouts that work well for families and short Melaka trips. (10 mentions)

General Services: Staff handle requests quickly, from room changes and luggage help to early check-in, larger beds, and relocating rooms for elderly guests. (10 mentions)

Value for Money: Rates often feel worth it for the room size, location, and included breakfast, especially for repeat Melaka stays. (10 mentions)

Room Cleanliness: Rooms often feel clean, tidy, and fresh-smelling, with several stays highlighting spotless floors, neat interiors, and clean toilets. (10 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 344 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Breakfast

Mentioned in 290 reviews
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42% Positive
sentiment-negative-indicator
57% Unfavourable

Service

Mentioned in 269 reviews
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75% Positive
sentiment-negative-indicator
24% Unfavourable

Room comfort

Mentioned in 183 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Location

Mentioned in 157 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Room size

Mentioned in 133 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Parking

Mentioned in 101 reviews
sentiment-positive-indicator
29% Positive
sentiment-negative-indicator
70% Unfavourable

Bathroom

Mentioned in 95 reviews
sentiment-positive-indicator
38% Positive
sentiment-negative-indicator
61% Unfavourable

Value for money

Mentioned in 70 reviews
sentiment-positive-indicator
72% Positive
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27% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    MUHAMMAD from Malaysia
    Family with young children
    Deluxe King
    Stayed 2 nights in September 2026

    “Exceptional”

    Good Location, Spacious Room This accommodation offers excellent value with a conveniently accessible location from the airport and is suitable for walking. The rooms are spacious, Wi-Fi works well, while cleanliness, facilities, and staff service are all satisfactory. Overall, this accommodation is comfortable and worthwhile, only the room cleaning could be improved and be more thorough regarding changing bed sheets and blankets.

    Reviewed September 26, 2026
    Auto-translated through generative A.I.

    Dear Guest, Thank you for your detailed feedback. We’re delighted to hear that you enjoyed our convenient location, spacious room, Wi-Fi, and friendly service. We also appreciate your comments regarding housekeeping and the need for more attention to the bedsheets and blankets. We will share this with our team for improvement. We look forward to welcoming you back again soon. Warm regards, Grand Swiss-Belhotel Melaka

    Responded October 06, 2026
    Grand Swiss-Belhotel Melaka
  2. 10.0Exceptional

    Kamarul from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in September 2026

    “Wonderful 5-Star Stay – Highly Recommended”

    We had a wonderful stay and were very satisfied with the overall experience. The room was spacious, very clean, comfortable and well maintained. The bed was comfortable, the hot water worked perfectly, and we had a very good night’s sleep. The swimming pool and other facilities were enjoyable and added to the experience. The location was also very convenient, especially for shopping and getting around. The staff were friendly, courteous and always helpful. Everything made our stay pleasant and relaxing. Excellent value for money, and we would definitely choose to stay here again. Highly recommended!

    Reviewed September 10, 2026

    Dear Guest, Thank you for your kind words. We’re happy to hear that you enjoyed your stay with us and had a pleasant experience. We hope to welcome you back again soon. Warm regards, Grand Swiss-Belhotel Melaka

    Responded September 21, 2026
    Grand Swiss-Belhotel Melaka
  3. 8.8Excellent

    Al from Malaysia
    Couple
    Deluxe Twin
    Stayed 2 nights in June 2026

    “Comfortable Stay Location Perfect, but Some Facilities Need Improvement”

    Hotel Review Summary ✅ Cleanliness ✅ Bathroom ✅ Air Conditioning ✅ Wi-Fi ✅Staff ✅Check-in/Check-out ✅Location ✅Room spacious ❌ Parking – Complimentary parking should be provided for hotel guests. ❌ Facilities (Gym) – The gym room appeared abandoned and no gym equipment was available despite being listed as a facilities.

    Reviewed June 10, 2026

    Dear Valued Guest, Thank you for your detailed feedback. We are delighted to know that you were satisfied with our cleanliness, bathroom, air conditioning, Wi-Fi, staff service, check-in experience, location, and spacious room. We also appreciate your comments regarding parking and the gym facility. Your feedback has been noted and shared with the relevant teams for review and improvement. Thank you for staying with us, and we look forward to welcoming you again in the future. Warm regards, Grand Swiss-Belhotel Melaka.

    Responded June 11, 2026
    Grand Swiss-Belhotel Melaka
  4. 9.6Exceptional

    Muhammad from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in October 2024

    “Puas hati”

    1. Bell boy memudahkan dan sopan daripada urusan parking sampai urusan masuk bilik. 2. Urusan check-in cepat. Tak perlu deposit macam hotel lain bila dah bayar guna agoda. 3. Bilik pertama dapat bilik bau rokok, call reception dapat tukar bilik lain. Mereka hantarkan kad terus ke bilik. Dan bellboy uruskan bag ke bilik. 4. Bilik besar, katil dan bantal selesa. 5. Shower bilik air best. 6. Swimming pool Untuk anak2 bawah 2 tahun sesuai kedalaman. Cuma agak lama la kekemasannya. 7. Sarapan kira banyak juga pilihan roti, kuih dan telur, makanan berat ada nasi lemak, nasi goreng, kuetiau goreng, ayam kari, sayur bendi. 8. Kawasan sayuran dan buah ada agas, kena improve.

    Reviewed October 13, 2024
  5. 10.0Exceptional

    ezreen from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in August 2026

    “Exceptional”

    nice place dkt dgn night mrket..cuma hr tu xempat nk ke kolam rmai sgt mybe cuti sek..mkanan sedap room cntik brsih all ok for me n my fmily..

    Reviewed September 04, 2026

    Dear Guest, Thank you for your wonderful review. We’re delighted that you and your family enjoyed the delicious food, beautiful and clean room, and our convenient location near the night market. We hope to welcome you and your family back again soon. Warm regards, Grand Swiss-Belhotel Melaka

    Responded September 07, 2026
    Grand Swiss-Belhotel Melaka
Changed to review page 1

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