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9.0
Exceptional
2,246 reviews
2,246 reviews
"The room itself was large, spotless, and well-equipped with all the conveniences I may require."
"Easily accessible to the beach Staff were friendly, helpful and proactive Room is spacious and facilities were well maintained Love it and hope the stay was lon..."
"Big rooms and a nice balcony."
"The room was spacious and well stocked."
"Hotel was good in terms of breakfast spread and facilities."
8.9
Excellent
Location rating score
Capella Singapore Hotel
In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sentosa part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
SG Clean denotes businesses that adhere to high standards of public hygiene.
Airport transfer
Bicycle rental
Valet parking
Pets allowed
Shuttle service
Free Wi-Fi in all rooms!
11 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 6. Km |
Location rating | 8.9 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 19.1 km |
What time is check-in and check-out at Capella Singapore Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Capella Singapore Hotel?
Capella Singapore Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Capella Singapore Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Capella Singapore Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Capella Singapore Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Capella Singapore Hotel. There's an additional charge of 58 SGD for adults and 29 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Capella Singapore Hotel?
Capella Singapore Hotel features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Capella Singapore Hotel?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Capella Singapore Hotel. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.
Can business events be hosted at Capella Singapore Hotel?
On-site venues and convenient event services make Capella Singapore Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Capella Singapore Hotel?
Capella Singapore Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Capella Singapore Hotel?
Imbiah is the closest train, metro, or bus station, about 730 m away from Capella Singapore Hotel.
What restaurants are nearby Capella Singapore Hotel?
Capella Singapore Hotel is located in Sentosa, famous for good restaurants such as Cassia Restaurant, Samundar and Braise.
What popular shopping places are close to Capella Singapore Hotel?
Capella Singapore Hotel is located in Sentosa area which features shopping places such as Quayside Isle.
What are popular attractions near Capella Singapore Hotel?
Capella Singapore Hotel is located in Sentosa area, which is famous for attractions such as Auriga Spa, Spa Botanica and Universal Studios Singapore.
What popular beaches are close to Capella Singapore Hotel?
Capella Singapore Hotel is located in the Sentosa area, which includes Palawan Beach, Tanjong Beach and Siloso Beach.
What popular natural sightseeing spots are close to Capella Singapore Hotel?
Capella Singapore Hotel is located in the Sentosa area, which is famous for natural sightseeing destinations such as rock dragon and Sentosa Serapong Reefs.
10
"The room itself was large, spotless, and well-equipped with all the conveniences I may require."
Teng
|
January 7, 2023
10
"Easily accessible to the beach Staff were friendly, helpful and proactive Room is spacious and facilities were well maintained Love it and hope the stay was lon..."
Geraldling
|
May 15, 2022
9.2
"Big rooms and a nice balcony."
David
|
December 27, 2022
Capella Singapore Hotel
It's time for an adventure-filled holiday! Explore Singapore with a stay at Capella Singapore Hotel. Only 6.6 km from Gardens By The Bay East, Capella Singapore Hotel is your ideal escape into a vacation away from the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Singapore.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Capella Singapore Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room, tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the library.
Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Singapore. The most well-known nearby local attraction is Singapore Flyer which is located just about 6.1 km away. Pose in front of Sands Skypark Observation Deck located 5.6 km away, and you can always show your friends the time you went to Singapore.
9.3
Swimming Pool
51 mentions
Breakfast
29 mentions
View
25 mentions
Housekeeping
23 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Complimentary use of a shuttle service is available at the hotel (subject to the hotel's terms and conditions).
Show reviews that mention
Best hotel in Sentosa and Singapore”
I have the best stay in Capella with one of my friend. The staffs are friendly and accommodating, lots of greeneries, the restaurant, especially cassia is really a nice place to have a great meal with friends. The food is delicious and can be paired nicely with wine. The location is secluded enough for a nice retreat from the city. The living room is soothing and the Knolls is excellent for breakfast with the swimming pool view. For me, this is what i called a real hotel. The room is spacious, bathroom with outdoor view, balcony and toilet with diffuser. The staffs make sure that we got all we need and will be there in a speed if we need anything …from towel to water, etc. the aesop amenities really a great addition, also the special perfume sample given…very nice to put in the pillow for a good nite sleep. Highly recommended and i think this is the best hotel in Singapore so far…not only because of the location or room or infrastructure but most importantly because of the service provided and their staffs. Will visit again in the future and many thanks for the hospitality extended by your staffs during our stay.
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Dear Farida, Thank you for choosing to stay at Capella Singapore. I'm so happy to hear that you had an amazing retreat with us. Hope you are more well-rested now! We look forward to welcoming you back again soon. Best wishes, Fernando Gibaja General Manager Capella Singapore
Excellent place for a weekend escape to pamper yourself”
Staycation with my wife to celebrate her birthday and the biggest compliment I can give is that I don’t think it,s going to be easy to beat a stay at capella. Started with a room upgrade and the attention to details by the staff left a lasting impression, as they made the birthday celebration truly memorable. From personally going through the features of the room to making every effort to make your stay pleasant, really a class above the rest! Positives: -Room was spacious and well equipped. Awesome amenities too -Facilities are top notch (multiple pools mean that it’s never too crowded and the pool side service makes a real difference. Gym is also well equipped and in good condition, despite the hotel celebrating its 10 year anniversary - not sure if there was a revamp) - Lounge/Library is a nice place to chill over some tea time drinks and small bites - Restaurant/Bars: a visit to Cassia for their dim sum is a Must! Applaud Bryan and his team. Great to chill in the late evening at bob,s bar over some of their concoctions - fairly reasonable priced considering the location Negatives (nit picking here): - bed sheets could be better, had much smoother sheets in other hotels - the bathroom taps are really stiff and difficult to turn especially when your hands are wet - Bfast at Knolls had the same impeccable service standards by the staff al
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Dear Andre, Thank you for letting us be part of this joyous celebration and hope your wife had a great time! I am so happy you love our hotel, the facilities and services we offer.I am sure Chef David and his culinary team will be elated to read of the amazing dining experience you had with us too. Looking forward to celebrating more special moments with you and your wife at Capella in the near future. Warm regards, Fernando Gibaja General Manager
Family with young children”
Stayed in 1 bedroom villa. Kids had fun in the private pool. Awesome stay and great customer service. Great amenities too. Love the complimentary birthday cake and lily reed diffuser from Capella as a birthday gift. My baby got a set of complimentary GAIA toiletries. Baby cot was provided and sofa bed was made for my other young kid. Highly recommended ! However there was a lizard and ants in the villa where the coffee and tea corner were. Can't blame as it's a villa full of nature. Also, staff wasn't aware that palawan beach zone 1 & 2 were closed for an event. The buggy sent us to the end of the resort where we had to go down the steep steps then we had a long walk all the way to zone 3. By the time we reach, our two young kids were cranky and it was hard for my 8 months+ pregnant wife. They could have just advised us to drive to the carpark which was so near to zone 3. However, Capella did rectify the issue by sending their range rover to pick us up from the beach carpark. Thank you for rectifying the issue. Overall, we had a memorable time in Capella Singapore.
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Dear Zureen, Thank you for taking the time to share your recent experience. Please accept my sincere apologies for any inconvenience during your stay. The comfort and well-being of our guests are our priority and we hope that we will have another opportunity in future to welcome you back to Capella again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Always so wonderful ”
We booked a staycation at Capella Hotel to celebrate my daughter, Nicole's 16th birthday. Capella Culturist Adie K called the day before to check if we had any special request. when we arrived, we were greeted by very friendly hotel staff, welcome drinks and towels, not to mention the efficient check in. We were ushered to our room and Nicole was so wowed by the pink balloons, personal greeting cards from Adie and Bevan, sparkling tea, snacks and of course the awesome view. we were also greeted by a pretty birthday cake when we opened the mini bar. it was a lovely lovely surprise. the stay was awesome, staff at the poolside were attentive and proactive. Of course my favorite Ms Lai Yong, whom we have met more than 10 years ago during our first staycation at thr hotel chatted with us admist her very busy schedule. Great job and well done! So looking forward to going back there..
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Dear Judy, Thank you so much for the lovely review and a happy belated birthday to your daughter once again! I am thrilled to hear that you enjoyed your visit to Capella Singapore and that the team managed to make your stay a memorable one. I can't wait to welcome you and your loved ones back again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Perfect place for both humans and pets ”
Brought my cat for his first ever staycation and it was splendid. The place is clean; staff service was excellent as they were helpful in attending to our requests. They arranged for a bed for my cat. Water and food bowls were also placed to make the room more comfortable for my cat . The view from Capella was picture perfect. Definitely felt like I was away from home. Will be coming back to Capella for another great stay.
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Dear Arul, I am very happy to know that you and your cat enjoyed this deserving getaway on our idyllic grounds! We look forward to welcoming you back and treating you to another pampering staycation soon. Warm regards, Fernando Gibaja General Manager Capella Singapore
Most amazing hotel room, view, pools, and staff”
The Premiere Sea View room is impressive with its spaciousness and high ceiling, its best-sounding Bose Bluetooth speakers, its Chromecast ready TV to watch Netflix, etc., its huge balcony with a wide and long concrete bench, its beautiful bathtub with a wide view of the ocean (perfect for evenings drinking wine), and spacious shower. The view provides you a lot of trees and greenery, plus a view of the ocean. There are three wonderful pools, one level down from each other, allowing you to choose which suits you best. It's my new favorite hotel in Singapore.
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Dear Rendentor, It's a joy reading your wonderful review. Thank you for your kind compliments. I'm so happy to hear you had a lovely stay with us in our Premier Seaview Room. We look forward to welcoming you back to your home on Sentosa island. See you soon! Warm regards, Fernando Gibaja General Manager Capella Singapore
Superb service!”
I had my wedding proposal at Capella Singapore and the hotel staff was professional and accommodating to all of my requests. The room was clean and nice. They have even prepared amenities for my pet dog! With his name on his bed! The view from the room was great! Worth the money!
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Dear Zheng, Thank you so much for the wonderful review.Congratulations on your proposal again and I am glad to hear that you and your loved ones enjoyed your stay here at Capella Singapore. I look forward to welcoming you back again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Lovely Staycation with 1 Year Old Baby”
We had a one night staycation at Capella to celebrate our son's 1st birthday. Upon our arrival at the hotel lobby, my son was greeted with a peacock soft toy. The parents were given lovely welcome drinks. The room was decorated with several balloons and a lovely cake was also provided. They even provide a high quality baby cot with some baby amenities in it. I like the fact that they also provide towel cover on the common stool at the sink area as well as the outdoor sofa. Overall, the room is clean and huge. Service is also impeccable. Some areas for improvement: 1. Tap knobs are very tight, not easy to turn 2. Water spatter on the floor of the shower area easily, making it quite dangerous to walk around. 3. A baby sitting service so that the parents can enjoy a spa session? I love the fact that this hotel is very baby friendly. It is our first family staycation and thank you for making it stress free for us. We will be be back real soon.
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Dear LL1994, I can't express the joy in me reading this amazing review! Thank you for recognising my team’s efforts and dedication, I'm sure they will be delighted to receive your compliments. Appreciate your feedback and I will be looking into them to further improve our services for our guests. All of us here eagerly await your return to our 30-acre lush resort again soon! Warm regards, Fernando Gibaja General Manager
World class service”
The service at Capella was impeccable! The staff is always attentive to our needs and seek all ways to make our stay memorable. There were many nice touches such as fruits and cookies delivered to our room, popsicles at the poolside, and the many interesting programs for guests such as cocktail making, painting, scavenger hunt and activities for the children too such as baking, bubble tea making, painting etc. the high tea cakes served at the Living room was also amazing. This is truly the best hotel in Singapore!
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Dear Lynn, Wow, your amazing review has brought a smile to my face! I'm delighted to hear that you and your family had a wonderful time at Capella Singapore, and enjoyed the resort activities we curated with our guests in mind. Please come back soon, and we look forward to celebrating more Capella Moments with you. Thank you. Warm regards, Fernando Gibaja General Manager Capella Singapore
A Class above the rest ”
Many hotels have great facilities, but very few have both great facilities combined with consistently great service standards. Capella is one of the very few exceptional hotels in the world that encompasses both qualities. Special mention to Ms Sophia Kim who made our stay extraordinary with her exceptional service. She is very meticulous and remembers the small details and preferences from each of our previous visits to make sure we always look forward to coming back to Capella. Bravo to Sophia and the team for making this world-class hotel our second home!
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Hi Ren, Thank you for the lovely recommendation. I am delighted to hear that your stay was absolutely splendid, and of course your praises for the team, especially Sophia. It was our pleasure to make your stay an unforgettable one and I'm glad we exceeded your high expectations. Please come back whenever you need a relaxing getaway, and we hope to see you again soon! Warmest regards, Fernando Gibaja General Manager Capella Singapore
Exceptional service”
By far the best staycation yet. Staff are very friendly and room is very clean. They did turn-down service in the evening when we were out for dinner and gave us surprise drinks/bread basket when we ordered in-room dining. The stay is definitely worth every penny.
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Dear Tan, Wow, thank you for the compliments. We're proud and honoured to treat you and your loved ones to your "best staycation yet"! Take care and see you again soon. Best wishes, Fernando Gibaja General Manager Capella Singapore
Amazing experience, highly recommend!”
Their Culturists contacted me personally before our stay to ask about how they can curate our stay experience, and upon hearing my plans, offered a complimentary romantic ambience set-up – which included Vanda Miss Joaquim flower petals laid out in shape of “LOVE”, tub of ice for wine/champagne I suppose, a little bottle of sweets and water by each of our bedside tables, and bubble bath prepared with flower petals and tealights at the side for our romantic bath – very thoughtfully curated all within a short time span of an hour when we went out for dinner after my proposal, really high-quality service. The villa was great – well-furnished, nice central-control by the bedside, great Bluetooth sound system to play your favourite music, private plunge pool outside was great, very comfortable and nice ambience room on the overall. Highly recommend – despite the high-price, worthwhile for the amazing service, villa, ambience, and experience.
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Dear Edmund, Wow, absolutely thrilled to receive this amazing review you left for us! Thank you for letting us be part of this memorable occasion and really happy to know that my team crafted wonderful moments for both of you. Looking forward to welcome both of you back for more Capella memories with us. Warm regards, Fernando Gibaja General Manager
The only 5 star resort in Sentosa with topnotch service”
Capella has mastered its impeccable service to their guests. What makes Capella a 5 star resort is the attention to details, the lovely staff in the pool area and in the restaurants, the facilities and the feeling of being away from Singapore. The lushness of the trees around the pool will immediately transport you to Bali. They have the most amazing staff manning the pool. They also go beyond your expectations.
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Dear Ma., Thank you so much for the wonderful review. I am delighted to hear that you enjoyed your stay here at Capella Singapore. Capella will always remain your secret sanctuary, away from the bustle of the city, and we can't wait to welcome you and your loved ones back again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Fantastic stay and experience at Capella”
Stayed in Capella for 2 nights, but had the most fantastic stay ever. The facilities and villa were in excellent condition, and most importantly, the service staff was exceptional. They were friendly, prompt in service delivery and went the extra mile to make our stay unforgettable. Although pricey, it was worth every cent and I would without hesitation, choose to stay with Capella again.
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Dear Irddy, Thank you for such a splendid review! We are thrilled to hear that you enjoyed your visit to Capella Singapore. The team and I can't wait to welcome you back again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Awesome Stay yet again”
This is our 3rd time to Capella and it never disappoints. The staff here are genuine and always try to make your stay truly comfortable and memorable. The little surprises add to an unforgettable stay. 5 star!
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Dear Karen, Thank you for the amazing 5-star review! We are delighted to hear that you enjoyed your stay with us at Capella Singapore and we can't wait to welcome you and your loved ones back again soon. Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Excellent service, pets friendly hotel”
Repeated staycation for my birthday, we always enjoyed our stay at Capella. Good Service, staffs are friendly & helpful. Pets friendly hotel, provided dog’s amenities. Although dogs are not allow to enter any F&B area, but the hotel has plenty of outdoor garden space for pets to enjoy their walk & exercise. Walking distance to the beach. Highly recommended
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Dear Michelle, Thank you so much for the amazing review! I am glad to hear that you and your furkid enjoyed your stay at Capella Singapore. We are always happy to make your stay a memorable one and we look forward to welcoming you and your loved ones back again soon. Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Capella”
Amazing service recovery by the staff who gave us a free upgrade to One Bedroom Garden Villa. Stay was from 25th March till 27th March & every moment in Capella was amazing, from the top-notch services provided by the staffs to the well-maintained amenities throughout. It was really a unique stay, non-comparable with others. I will definitely come back. Thank you, Capella! 😍
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Dear Mohamad, Thank you for such a lovely review! We are delighted to hear that you enjoyed your stay and we look forward to welcoming you and your loved ones back again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore
Unbelievable”
The staff were amazing, they catered to every need and whim. It is the best place in Singapore to have a staycation. The staff ring before you stay and ask you what they can do to make your stay memorable. They are so dedicated to service and all staff from the concierge to the wait staff are very professional. Love it and will stay again
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Dear Gabrielle, Thank you for the amazing review! We are delighted that you enjoyed your stay with us and we are touched that you were impressed the service of our colleagues. My team and I look forward to welcoming you and your loved ones back to Capella again soon! Yours sincerely, Yngvar Stray General Manager Capella Singapore
Definitely will return”
The villa was really spacious and beautifully furnished. Surroundings were tranquil and lush, did not feel like we were still in Singapore. The staff were very thoughtful and friendly - we asked for wine glasses before heading out for a few hours. When we returned, besides the wine glasses there was also a bucket of ice - which they have clearly been replacing so that we have fresh ice when we eventually return.
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Dear Priscilla, Your perfect rating brightens up my day indeed, Priscilla! Located a bridge away from the city centre, our resort is indeed an ideal spot for a relaxing getaway. Hope to see you back in the resort soon! Warm regards, Fernando Gibaja General Manager
Best service ever”
Thank you for the wonderful staff who paid attention to every single detail which made the stay so so so comfortable and enjoyable. If I could give the service 10/5 I would!
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Dear Pei, Thank you so much for the amazing review! I am delighted to hear that you had such a relaxing time here at Capella Singapore and the team and I can't wait to welcome you back to Capella again soon! Yours Sincerely, Yngvar Stray General Manager Capella Singapore