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Carlton Palace Hotel
Deluxe Room - Room plan, Carlton Palace Hotel in Dubai
a woman is standing in front of a bar, Carlton Palace Hotel in Dubai
a large room with several tables and chairs, Carlton Palace Hotel in Dubai
Interior view, Carlton Palace Hotel in Dubai
Swimming pool [outdoor], Carlton Palace Hotel in Dubai
a large swimming pool in a large city, Carlton Palace Hotel in Dubai

Removed from saved list

7.8

Very good

4,761 reviews

4,761 reviews

Housekeeping105
Breakfast45
Shops12
See map
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Speedway Mini Mart
120 m
S Rana Mini Mart
240 m
Issimo
240 m
Families Supermarket
260 m
Al Dana Centre
270 m
Popular landmarks
Dubai Creek
2.3 km
The Dubai Mall
8.1 km
Dubai Aquarium & Underwater Zoo
8.3 km
Burj Khalifa
8.5 km
The Dubai Fountain
8.6 km
Closest landmarks
Dr. Marai Dental Clinic
120 m
Velvet Lounge
320 m
mid east polyclinic
350 m
bin arab dental clinic
360 m
Amber Clinics
390 m

Carlton Palace Hotel

Al Maktoum Street, Deira, Dubai, United Arab Emirates, 56262 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Deira, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Located in heart of Dubai

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Hot tub

Check-in/out [express]

Luggage storage

This property is in high demand!

19 travelers have booked today.

Value for money7.9
Distance to city center1.0 km
Location rating7.9
Nearest airportDubai International Airport (DXB)
Distance to airport4.7 km

Rooms available at Carlton Palace Hotel

Excellent
Room comfort & quality

8.5

Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Family Room
...
  • Room size: 54 m²/581 ft²
  • 1 king bed
Enter dates to see prices
Executive Club King Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive Club Room Non Smoking
...
  • Room size: 32 m²/344 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room Smoking
...
  • Room size: 32 m²/344 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Carlton Palace Hotel offers connecting rooms?

Carlton Palace Hotel offers connecting rooms for visitors who wishes to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.

What type of restaurant cuisines are provided at Carlton Palace Hotel?

Start your day with Carlton Palace Hotel's available cuisine and food options such as Buffet in restaurant to explore what's offered at this property!

Does Carlton Palace Hotel provide airport transfer?

Carlton Palace Hotel provides airport transfer service upon request with an additional charge of 80 AED in local currency. To request, check the box on the booking form just before the payment page.

Does Carlton Palace Hotel have a swimming pool?

While lounging at Carlton Palace Hotel, you can enjoy the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

What is the average travel time to the closest airport from Carlton Palace Hotel?

The average travel time to get from Carlton Palace Hotel to the airport is 15 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Carlton Palace Hotel?

While residing at Carlton Palace Hotel, delight in your evening or night out at Velvet Lounge to make the most out of your nightlife.

How many rooms does Carlton Palace Hotel have?

Carlton Palace Hotel has a total of 212 rooms.

How long do guests normally stay at Carlton Palace Hotel?

Verified past guests that have stayed at Carlton Palace Hotel had an average nightly stay of 3 nights at this property.

What dining places are nearby Carlton Palace Hotel?

Carlton Palace Hotel’s community is Deira which consists of popular restaurants such as Safari, Al Safadi, and Yakitake.

What is the closest airport to Carlton Palace Hotel?

The nearest airport to Carlton Palace Hotel is Fujairah International Airport, 104.0 km away.

See map

Explore the neighborhood

What people love about Carlton Palace Hotel

  • 10

    Exceptional
    Spaciousness

    "Clean and spacious place."

    Ludygin

    |

    July 8, 2023

  • 9.6

    Exceptional
    Staff 

    "Friendly staff and helpful especiallly Ibnu who did the housekeeping in my room, very nice interior, clean, good value for the price."

    Elmer

    |

    May 29, 2023

  • 10

    Exceptional
    Location

    "A fantastic location for business."

    Ahmed

    |

    June 15, 2023

Property ranking|Compared to 4,736 Dubai properties
See all rankings
Room comfort score
8.5/10
Value for money score
7.9/10
Service score
8.1/10
Cleanliness score
8/10
Better than
99
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Better than
96
%
of Dubai properties
Overall rating:

7.8

Very good
4,761 reviews
Cleanliness
8.0
Facilities
7.6
Location
7.9
Read all reviews >
What travelers say they love:
Very cooperative staff and quality breakfast.
Amaduddin from United States
Family with older children
More about Carlton Palace Hotel

More about Carlton Palace Hotel

Carlton Palace Hotel

Get the most from an urban escape in Dubai when you book a room at Carlton Palace Hotel. Located right in the city center, Carlton Palace Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Carlton Palace Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 8.4 km from the Burj Khalifa.
Have a hassle-free trip while enjoying the services and amenities offered by Carlton Palace Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Carlton Palace Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Carlton Palace Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Carlton Palace Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Carlton Palace Hotel including halal options.
A night in at the hotel's nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Carlton Palace Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing badminton court at Carlton Palace Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Carlton Palace Hotel provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 8.6 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 8.0 km away.


Reasons to stay here

This hotel beats 96% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Dubai.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

56 mentions

Housekeeping

47 mentions

Swimming Pool

35 mentions

Food & Dining

26 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Polish
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shoeshine kit
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
  • Buffet
Restaurants on site
Al Shindaga
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Al Maktoum Street, Deira, Dubai, United Arab Emirates, 56262
Very good
Location

7.9

Airports
  • Dubai International Airport (DXB)
    4.7 km 28 min drive
  • Sharjah International Airport (SHJ)
    21.3 km 37 min drive
Public transportation
  • Al Rigga Metro Station
    450 m
  • Union Metro Station
    730 m 11 min walk
Hospital or clinic
  • Dr. Marai Dental Clinic
    120 m
Shopping
  • The Dubai Mall
    8.1 km
Convenience store
  • Circle K
    1.0 km 8 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dubai Creek
    2.3 km
  • The Dubai Mall
    8.1 km
  • Dubai Aquarium & Underwater Zoo
    8.3 km
  • Burj Khalifa
    8.5 km
  • The Dubai Fountain
    8.6 km
  • Wild Wadi Waterpark
    18.9 km
  • Burj Al Arab
    19.1 km
  • Ski Dubai
    20.2 km
  • Dubai Miracle Garden
    23.7 km
  • Atlantis Aquaventure Waterpark
    24.6 km
Nearby landmarks
  • Speedway Mini Mart
    120 m
  • Dr. Marai Dental Clinic
    120 m
  • S Rana Mini Mart
    240 m
  • Issimo
    240 m
  • Families Supermarket
    260 m
  • Al Dana Centre
    270 m
  • Velvet Lounge
    320 m
  • mid east polyclinic
    350 m
  • bin arab dental clinic
    360 m
  • Lujan Grocery
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
  • A tourism tax will be charged directly at the property.
  • Children under 12 years old stay for free if using existing bedding.
  • Children under 5 years old will receive breakfast free of charge.
  • Children between 5-11 years of age will be charged half the adult price for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee80 AED
  • Distance from city center1.0 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)75 AED
  • Daily Internet/Wi-Fi fee60 AED
The property
  • Number of bars/lounges2
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 212
  • Year property opened1997
  • Most recent renovation2014

Reviews of Carlton Palace Hotel from real guests

Provided by verified guests of Agoda
7.8
Cleanliness8.0
Facilities7.6
Location7.9
Room comfort and quality8.5
Service8.1
Value for money7.9
High score for Dubai
Rating
9+ Exceptional (745)
8-9 Excellent (319)
7-8 Very Good (328)
6-7 Good (140)
<6 Below Expectation (445)
Time of the year
Mar - May (490)
Jun - Aug (481)
Sep - Nov (474)
Dec - Feb (532)

Show reviews that mention 

Showing 1,977 verified guest comments
12345
10.0
Exceptional
Mark from United Arab Emirates
Couple
Room Assigned on Arrival
Stayed 1 night in February 2022

Thank you Ms. Jean And Carlton Palace”

We have our wedding day last Feb 26 2022 here at carlton palace. The place is super elegant and the staff are nice and friendly. The room we have is at room 800. The room exceeded my expectation as it is very clean and organize. The staff are very friendly. We we're assisted by Ms. Jean during our booking and i must personally say that i feel the warmest and sincerity of her service. I would like also to extend my appreciation to Sendrick as he assisted us in our room. All staff during our wedding ceremony are very friendly. I saw them laughing with my visitors and i saw it as a good impression that they are treated well and service is superb I will definitely book and comeback again to Carlton palace. They know how to value your hard earned money. Thank you and will never forget this day of my life.

Reviewed March 01, 2022

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Dear Guest, Let us thank you for choosing Carlton Palace Hotel for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you had a positive experience at Carlton Palace Hotel and that you enjoyed the place and the professional behavior of our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Palace Hotel. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
Rahul from India
Business traveler
Deluxe Room
Stayed 4 nights in December 2022

Very nice place to stay”

It was very Pleasant stay. We really enjoyed staying in caltron Palace. Staff is very nice and the all services are very good. We recommend to stay at Caltron Palace when you visit to Dubai.

Reviewed December 21, 2022

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Dear Rahul, Thank you for recommending Carlton Palace Hotel after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with our staff. We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future. Kind Regards, Ahmad Asaad Director of Operations

Responded December 21, 2022
Carlton Palace Hotel
10.0
Exceptional
Fahaad from Oman
Business traveler
Deluxe Room
Stayed 7 nights in April 2021

Great Hotel, INCREDIBLE STAFF - Long Term Stay”

I'm a frequent traveler, staying at Carlton Palace for 3+ months now due to travel restrictions and borders closed. This is another Amazing Stay away from HOME. A five-star property that offers great value for money, clean sanitized rooms, INCREDIBLE STAFF - attentive, assisting 24/7 and they walk an extra mile to ensure stay is comfortable. I would express my gratitude to Mrs Vidya, Hischam, Fathima, Ashad, Sendrick, Rahman & House Keeping Staff for their hospitality and professionalism. Has everything you need for business or leisure with a perfect central location, spacious rooms, amenities, they treat you wholeheartedly and would definitely recommend.

Reviewed April 07, 2021

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Vidya Adams Cluster Operations Manager

Responded April 10, 2021
Carlton Palace Hotel
10.0
Exceptional
Raj from India
Couple
Deluxe Room
Stayed 3 nights in July 2022

Very pleasant stay!”

Carlton Palace is a old hotel however we found this place to be convenient because almost all major tourist attractions are nearby and the hotel is pleasant and very comfortable. The staff is helpful and the food is okay if you are vegetarian.

Reviewed July 24, 2022

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Dear Raj, Thank you very much for choosing Carlton Palace Hotel for your stay in Dubai. We were truly pleased to hear that you enjoyed food, hotel and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Palace Hotel. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
BILAL from Pakistan
Solo traveler
Deluxe Room
Stayed 1 night in February 2021

I travelled alone for a day and these people did everything to make me feel comfortable. ”

I was taken care of in every way. My covid test was printed by them, ticket was confirmed from the reception as well as printed. They made sure they respond to all my requests on time. They let me stay till 3 cuz my flight was at night and they understood. In the end, a taxi in only 35 dirhams was arranged for me by the hotel. Completely impressed. I was an solo pregnant woman travelling and I felt home.

Reviewed February 06, 2021

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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team, it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Sincerely, Vidya Adams Cluster Operations Manager

Responded March 08, 2021
Carlton Palace Hotel
10.0
Exceptional
Miramjan from United States
Couple
Deluxe Room
Stayed 3 nights in February 2022

Exceptional”

This is one of the best in the area, rooms are clean, very reasonable prices, Breakfast, amenities, stuff, location and service is excellent, We will stay here every time we go to Dubai and would recommend this for everyone to stay there and enjoy.

Reviewed February 26, 2022

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Dear Guest, Thank you for recommending Carlton Palace Hotel after the experience you had with us! We are proud that your comfortable room, accessible location, tasty breakfast and service contributed to your positive experience. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
Samson from United Kingdom
Solo traveler
Deluxe Room
Stayed 1 night in March 2022

Good location.. pool is clean and if good size.”

Good location . Value for money. Good size clean room. The rooms are little tired because of age. Good customer service. Pool is clean and of good size. Luggage storage facility.

Reviewed March 07, 2022

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Dear Guest, Let us thank you for recommending Carlton Palace Hotel after the experience you had with us! It was concerning to find out that you weren't fully satisfied with your room. But on the other hand, your comments about room, location and pool are very much appreciated. We would love to welcome you back in the nearest future. With Best Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
9.6
Exceptional
khaled from United States
Solo traveler
Deluxe Room
Stayed 1 night in December 2022

Exceptional Value”

Carlton Palace is my go-to hotel in Dubai. The staff is very welcoming, friendly and accommodating, and the rooms are spacious and clean. Never had a negative experience there. Overall Carlton Palace constitutes an exceptional value for the price. I highly recommend that hotel to anyone visiting Dubai.

Reviewed December 14, 2022

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Dear Khaled, Greetings from Carlton Palace Hotel. Thank you for your review of our hotel. Our team is happy to note that you enjoyed your comfortable room and supportive staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Carlton Palace Hotel. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 14, 2022
Carlton Palace Hotel
10.0
Exceptional
CHISOMO from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 1 night in July 2021

Lovely first tme”

Its lovely. Clean and beautiful atmosphere. Not a 5 star treatment as most things are old fashioned but the ambience fantastic. Easy check in and check out. Big room and beds. Wish they had extra towels. Am used to hotels where they provide more than 4 towels. No kettle and tea/coffee cups. 2 small water bottles provided with 2 disposable cheap cups .I didn't have much time to visit the pool and other facilities. They must improve on this. The TV was an old LED . Overall its a nice hotel.

Reviewed July 03, 2021

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Dear CHISOMO, First and foremost we would like to thank you for choosing Carlton Palace Hotel for your stay. We are delighted to hear that you had a positive experience at Carlton Palace Hotel and that you enjoyed the ambiance of the atmosphere. We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future. With Best Regards, Ahmad Asaad Director of Operations

Responded November 30, 2022
Carlton Palace Hotel
10.0
Exceptional
Vatsal from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 2 nights in February 2021

Great Place at affordable price”

I stayed there for 18 days, the hotel is lavish and the rooms are very nice. There are multiple lobbies and all are very lovely, it was a great experience to be there, and the housekeeping staff as well as the reception staff were all so great. Highly recommend it if you get it at a competitive price.

Reviewed January 03, 2022

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation to your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Ahmad Asaad Director of Rooms

Responded January 06, 2022
Carlton Palace Hotel
10.0
Exceptional
muhammad from United Arab Emirates
Solo traveler
Deluxe Room
Stayed 2 nights in October 2022

nice and good hotel”

good room nice washroom neat and clean , spacious room good lights

Reviewed October 11, 2022

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Dear Valued Guest, Thank you for sharing your feedback, we are glad to hear that you had an excellent stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at Carlton Palace Hotel very soon! Kind regards, Ahmad Asaad Director of Operations

Responded November 08, 2022
Carlton Palace Hotel
10.0
Exceptional
kartikeyan from Kuwait
Business traveler
Deluxe Room
Stayed 16 nights in November 2020

You Guys Really Took Care!!!”

First of all i would like to thank Hicham, Sendrik, Rahman, Jyothi and the entire housekeeping staff. Despite running on a low staff, they made sure all the request were met, staff is extremely polite and helpful, 10 mins away from T3 and 2 mins walk from various bazaars makes its a perfect place for stay. Good Job guys despite extremely difficult situation during covid you all are relentlessly working to keep the hotel up and running with smiles on your faces.. shall visit again with family....

Reviewed December 05, 2020

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Dear Guest, First and foremost we would like to thank you for choosing Carlton Palace Hotel for your stay. We are glad to know that you enjoyed your stay with us and that the place contributed to your positive experience. We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future. Kind Regards, Ahmad Asaad Director of Operations

Responded November 30, 2022
Carlton Palace Hotel
10.0
Exceptional
Carlos from United States
Business traveler
Stayed 13 nights in April 2021

Walking distance to metro”

Walking distance to mall At mall have vip movie cinemas Bestoon iraq restaurant fifth branch famous. Mall has DHL shipping. Walking distance to Baits gentleman Solon At al rigga, and philpean food restaurant. I had my breakfast in hotel entrance floor. Excellent service fitness center and pool area House keeping service excelent . Masage very relaxing, Thank you.

Reviewed May 08, 2021

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Dear Mr. Carlos, Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at Carlton Palace very soon! Best regards, Vidya Adams Cluster Operations Manager

Responded May 11, 2021
Carlton Palace Hotel
10.0
Exceptional
Lai from Taiwan
Solo traveler
Deluxe Room
Stayed 6 nights in September 2021

Good for stay and familiar staffs ,clean environment.”

But there is no any electric kettle offer and disposable personal items as comb,teeth brush,slipper …however ,shampoo/shower gel /body lotion and bottle waters remain normal supply .

Reviewed September 25, 2021

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Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide for our guests. Please be rest assured that we are committed to further improvements throughout the hotel in 2021 and beyond. I do hope that we will continue to have the pleasure of welcoming you back for many more years to come. Yours sincerely, Vidya Adams Cluster Operations Manager

Responded September 25, 2021
Carlton Palace Hotel
9.6
Exceptional
Khirubamani from Australia
Solo traveler
Deluxe Room
Stayed 3 nights in July 2022

value for money”

The ambience in the hotel was perfect for rest and relaxation after a hectic day shopping or touring. Staff are helpful. Thanks to Shyam who was helpful to accommodate some of my last minute requests and Hendricks for organizing my tours in short notice. thanks to the front desk management too for all your smiles and good, kind and courteous service. Keep it up. I will return to your hotel on my next visit to your amazing city, Dubai.

Reviewed August 08, 2022

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Dear Guest, Thank you for choosing to stay at the Carlton Palace Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about front desk, staff and service. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
Maher from Egypt
Couple
Deluxe Room
Stayed 1 night in December 2022

Perfect ”

Perfect location clean,nice service

Reviewed December 28, 2022

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Dear Maher, First and foremost we would like to thank you for choosing Carlton Palace Hotel for your stay. It's a pleasure to hear that you enjoyed the speed of our service and the accessibility of our location. We would love to have the chance to welcome you back in Dubai for another stay. With Best Regards, Ahmad Asaad Director of Operations

Responded December 29, 2022
Carlton Palace Hotel
10.0
Exceptional
Abdullah from Italy
Business traveler
Deluxe Room
Stayed 5 nights in February 2020

Excellent location and price rate”

This hotel is located near many service such supermarkets, famous restaurants and near to many shopping places. The room is well cleaned with full services. Parking car service is available and the staff very friendly.

Reviewed February 21, 2020

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind words regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels

Responded February 25, 2020
Carlton Palace Hotel
10.0
Exceptional
Rasool from Singapore
Couple
Deluxe Room
Stayed 5 nights in June 2022

Best hotel”

Highly recommended hotel. Best customer service and friendly staff. We liked the palace atmosphere. Whatever we request we can get. Thanks

Reviewed June 19, 2022

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Dear Rasool, Let us thank you for choosing Carlton Palace Hotel for your stay and we are glad we were able to meet your expectations. We are very glad that you enjoyed your stay and that you were happy with our hotel. We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future. With Best Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
Atal from Qatar
Solo traveler
Deluxe Room
Stayed 3 nights in July 2021

an exceptional experience,worth every penny”

5 star satisfaction, worth the price., got 3 nights stay in with breakfast for just about 500 AED. Clean room and sumptuous meals served. Room massage is superb, (ask for the Thai therapist..)

Reviewed July 20, 2021

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Dear Atal, Let us thank you for choosing Carlton Palace Hotel for your stay and we are glad we were able to meet your expectations. Our team is very happy that you enjoyed your stay at Carlton Palace Hotel and that you enjoyed your room. We hope to have the chance to welcome you back at Carlton Palace Hotel in the nearest future. With Kind Regards, Ahmad Asaad Director of Operations

Responded December 01, 2022
Carlton Palace Hotel
10.0
Exceptional
Mustafa from Pakistan
Couple
Deluxe Room
Stayed 4 nights in February 2020

Value for money”

I think hotel is very clean and staff is very professional and courteous. All facilities are well in place and I think at this price, it offers great value for money. I strongly recommend this hotel to all visitors to Dubai.

Reviewed February 22, 2020

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Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind words regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels

Responded February 25, 2020
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