DoubleTree by Hilton Jakarta - Diponegoro

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310

Highlights

Great swimming pool

- Huge, well-maintained outdoor pool draws repeated praise for being spa...

One of best hotel with biggest swimming pool in Jakarta
Great breakfast

- Breakfast buffet receives consistently strong reviews for wide variety...

Breakfast was excellent with a wide variety of menu choices.
Great food & dining

- On-site restaurants and room service draw strong praise for quality, v...

The on-site restaurant was a highlight.
Excellent fitness facilities

- Gym and fitness offerings draw praise for varied equipment, 24-hour ac...

Professional guest services

- Staff consistently earns compliments for warm, attentive service acros...

Love the hospitality of the staff, especially receptionist.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

DoubleTree by Hilton Jakarta - Diponegoro: resort-style stay in Menteng for two with one of Jakarta’s largest lagoon pools, rooftop skyline pool, family splash zones, modern penthouse suites, lively dining, and lush greenery. In leafy Menteng near colonial architecture, embassies and boutique cafés, this hotel is ideal for two travelers seeking local sights and downtime. Relax by the sparkling lagoon, enjoy crafted cocktails at the chic bar, or book a rejuvenating massage. Air-conditioned rooms include a private balcony or terrace, in-room safe and complimentary toiletries; select rooms offer city or pool views. Minutes from the Flea Market at Jalan Surabaya, a short walk to the Proclamation Monument, and close to Taman Suropati. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Cleanliness 9.3
Service 9.3
Facilities 9.2
Location 8.9

Based on 7,207 verified reviews

Cleanliness

9.3

Service

9.3

Facilities

9.2

Location

8.9

Value for money

8.9

Room comfort and qua...

8.7

  • "The only con is the location, others elements are superb."
  • "The breakfast was good and the swimming pool was great."
  • "Other Things , Facilities, room, staff all so perfect."
  • "Any request I had was met with a smile and handled swiftly."
  • "Room is spacious and clean, also love the amenities."
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Nearest transportation options

Stasiun Cikini Railway Station is within 0.21 km

Manggarai Railway Station is within 1.48 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 40 places in walking distance!

Parking
FREE
Walkable places
Surabaya Street Flea Market
340 m
Flea Market at Jalan Surabaya
360 m
Cikini Gold Center
380 m
Taman Semarang
460 m
Pangeran Diponegoro Street
480 m
Popular landmarks
Grand Indonesia Mall
2.5 km
Gambir Train Station Building
2.8 km
National Monument (MONAS)
3.1 km
National Museum
3.4 km
Istiqlal Mosque
3.5 km
Closest landmarks
Klinik Gulardi Centre
160 m
RSCM Unit Pelayanan Mata
220 m
Puskesmas Kecamatan Menteng
230 m
Parkir RSCM Kencana
260 m
RSCM Kencana
310 m

Good to know

Value for money8.9
Distance to city center5 km
Location rating8.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.8 km

Select your room

1/10

Penthouse Suite

170 m²/1830 ft²
1 double bed
Pool view

8.5

Excellent

Room comfort and quality
  • 2 bathrooms

1/8

King Deluxe Suite with Lounge Access

74 m²/797 ft²
1 king bed
Pool view

9.0

Exceptional

Room comfort and quality
  • 2 bathrooms

1/8

King Accessible Guest Room

32 m²/344 ft²
1 king bed
City view

8.9

Excellent

Room comfort and quality
1/8

King Superior Suite with Lounge Access

69 m²/743 ft²
1 king bed
City view

9.1

Exceptional

Room comfort and quality
  • 2 bathrooms

1/9

King One Bedroom Suite with Lounge Access

61 m²/657 ft²
1 king bed

9.4

Exceptional

Room comfort and quality
  • 2 bathrooms

1/7

King Deluxe Room

35 m²/377 ft²
1 king bed
City view

9.1

Exceptional

Room comfort and quality
1/7

TWIN GUEST ROOM

32 m²/344 ft²
2 single beds
Pool view

9.2

Exceptional

Room comfort and quality
1/6

Twin Deluxe Room

35 m²/377 ft²
2 single beds
City view

9.2

Exceptional

Room comfort and quality
1/6

King Bed Fitness Room

35 m²/377 ft²
1 king bed
City view

9.4

Exceptional

Room comfort and quality
1/5

King Guest Room

32 m²/344 ft²
1 king bed
City view
Preferred by Couples

9.2

Exceptional

Room comfort and quality

Frequently asked questions

While staying at DoubleTree by Hilton Jakarta - Diponegoro, begin your trip by visiting the closest attractions that are within walking distance to the property which include Surabaya Street Flea Market, Flea Market at Jalan Surabaya, and Cikini Gold Center.

60.0% of our verified guest evaluations have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for DoubleTree by Hilton Jakarta - Diponegoro down in the review section.

Past families with young children that have stayed at this property have given DoubleTree by Hilton Jakarta - Diponegoro an average rating of 8.9. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given DoubleTree by Hilton Jakarta - Diponegoro an average rating of 8.9. You can check out more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Shopping options in DoubleTree by Hilton Jakarta - Diponegoro’s Menteng neighborhood include Grand Indonesia Mall.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

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More about DoubleTree by Hilton Jakarta - Diponegoro

More about DoubleTree by Hilton Jakarta - Diponegoro

Experience Comfort and Convenience at DoubleTree by Hilton Jakarta - Diponegoro

Nestled just 5 kilometers from Jakarta's vibrant city center, the DoubleTree by Hilton Jakarta - Diponegoro offers an ideal blend of urban excitement and tranquil retreat. Established in 2014, this modern hotel combines contemporary design with warm hospitality, ensuring a memorable stay for both business and leisure travelers. With a convenient 45-minute drive to the airport, guests can easily access the city's main attractions and business districts. Guests can enjoy flexible check-in from 3:00 PM and a relaxed check-out until 11:00 AM, providing ample time to unwind and plan their day. The hotel warmly welcomes families, allowing children aged 1 to 17 to stay free of charge, making it a perfect choice for family vacations. Whether you're exploring Jakarta or simply seeking a comfortable haven, DoubleTree by Hilton Jakarta - Diponegoro promises a welcoming and convenient stay in the heart of Indonesia’s bustling capital.

Vibrant Bar Experience at DoubleTree by Hilton Jakarta - Diponegoro

Discover the lively atmosphere of the hotel's stylish bar, a perfect spot to unwind and socialize after a day of exploring Jakarta. Whether you're looking to enjoy a crafted cocktail, a selection of fine wines, or refreshing beverages, the bar offers a diverse menu to satisfy every palate. The inviting ambiance, complemented by modern decor and friendly service, creates an ideal setting for both casual drinks and special gatherings. Join us for evening entertainment that elevates your stay, with a vibrant environment where you can relax and mingle with fellow guests. The bar's sophisticated yet welcoming vibe makes it a favorite destination for those seeking a lively night out or a quiet moment with a drink. Experience the perfect blend of comfort and entertainment at DoubleTree by Hilton Jakarta - Diponegoro’s bar, designed to enhance your stay with memorable moments.

Stay Active with Top-Notch Sports Facilities at DoubleTree by Hilton Jakarta - Diponegoro

Guests at DoubleTree by Hilton Jakarta - Diponegoro can enjoy a well-equipped fitness center designed to keep you energized during your stay. Whether you're a dedicated fitness enthusiast or just looking to stay active, our modern gym features a range of state-of-the-art equipment to help you maintain your workout routine in a comfortable and motivating environment. After a vigorous workout, unwind and relax by our inviting outdoor pool, perfect for a refreshing swim or simply soaking up the sun in a tranquil setting. The outdoor pool offers a serene escape from the bustling city, providing a scenic backdrop for relaxation and leisure. With these excellent sports facilities, your stay at DoubleTree by Hilton Jakarta - Diponegoro promises both activity and relaxation in the heart of Jakarta.

Exceptional Convenience Facilities at DoubleTree by Hilton Jakarta - Diponegoro

Experience unparalleled comfort and convenience at DoubleTree by Hilton Jakarta - Diponegoro, where a range of thoughtful facilities are at your fingertips. Enjoy the flexibility of 24-hour room service, ensuring your needs are met at any hour, along with efficient laundry services to keep you looking your best during your stay. For added security and peace of mind, safety deposit boxes are available, and our attentive concierge team is ready to assist with your every need, from local recommendations to travel arrangements. Stay connected and relaxed with complimentary Wi-Fi available in public areas, and take advantage of our exclusive executive lounge access for a quiet space to work or unwind. For your convenience, luggage storage and daily housekeeping services are provided, allowing you to focus on enjoying your stay without any worries. Whether you're here for business or leisure, these facilities are designed to make your experience seamless and enjoyable.

Convenient Onsite Car Parking at DoubleTree by Hilton Jakarta - Diponegoro

Guests staying at DoubleTree by Hilton Jakarta - Diponegoro can enjoy the convenience of secure onsite car parking, making it easy to explore the vibrant city of Jakarta at your own pace. The spacious parking facilities are designed to accommodate both short-term visitors and those on extended stays, providing peace of mind and hassle-free access to your vehicle throughout your stay.

Luxurious and Comfortable Room Facilities at DoubleTree by Hilton Jakarta - Diponegoro

Experience the perfect blend of comfort and convenience with the well-appointed rooms at DoubleTree by Hilton Jakarta - Diponegoro. Each room features air conditioning to keep you cool and relaxed, along with plush towels and bathrobes for added indulgence. Enjoy entertainment on your personal television with satellite and cable channels, or unwind with a complimentary newspaper delivered daily. For your convenience, rooms are equipped with a hair dryer, toiletries, and a separate living room that offers extra space to relax or work. Savor your favorite beverages with a coffee/tea maker, complimentary instant coffee, and tea, while a mini bar and refrigerator provide easy access to refreshments. Step outside onto the balcony or terrace to enjoy the fresh air and city views. Complimentary bottled water is provided to stay refreshed throughout your stay. Thoughtfully designed for comfort, these rooms combine modern amenities with a cozy ambiance, ensuring a memorable and restful experience during your visit to Jakarta.

Exquisite Dining Experience at DoubleTree by Hilton Jakarta - Diponegoro

Indulge in a delightful culinary journey at the DoubleTree by Hilton Jakarta - Diponegoro, where our on-site restaurant offers a diverse menu crafted to satisfy every palate. Whether you're craving local Indonesian flavors or international favorites, our restaurant provides a warm and inviting atmosphere to enjoy your meals. For added convenience, our 24-hour room service ensures that delicious dishes are always just a call away, allowing you to dine comfortably in the privacy of your room at any time of day or night. Our commitment to guest comfort extends beyond dining with daily housekeeping services that keep your space pristine and welcoming. Whether you're starting your day with a hearty breakfast, enjoying a leisurely dinner, or simply craving a late-night snack, the hotel’s comprehensive dining facilities are designed to enhance your stay with convenience, quality, and flavor.

Discover Your Perfect Stay at DoubleTree by Hilton Jakarta - Diponegoro

Experience a variety of spacious and comfortable room options at DoubleTree by Hilton Jakarta - Diponegoro, designed to cater to every guest’s needs. Choose from elegant King rooms, including the King Deluxe Room, King Guest Room, and the expansive King Deluxe Suite with Lounge Access, all offering ample space for relaxation. For those traveling with family or friends, the Twin Deluxe Room, Twin Executive Room with Lounge Access, and Family Connecting Rooms provide versatile options with either two single beds or a double bed to suit your preferences. For a luxurious retreat, the Penthouse Suite offers an impressive 170 square meters of sophisticated living space, perfect for special occasions or extended stays.

Discover the Charm of Menteng in Jakarta

Nestled in the heart of Jakarta, Menteng is a vibrant neighborhood renowned for its rich history, lush greenery, and colonial-era architecture. Once a preferred residential area for Dutch officials, today Menteng offers a charming blend of old-world charm and modern sophistication. Stroll along tree-lined streets shaded by towering palms and discover beautifully preserved colonial houses, boutique cafes, and lively markets that reflect the area's cultural heritage. Menteng is also a hub for culinary delights and cultural experiences. Visitors can indulge in traditional Indonesian cuisine at local warungs or enjoy contemporary dishes in stylish cafes. The neighborhood’s proximity to key attractions such as the National Monument, Jakarta Cathedral, and the bustling Central Park Mall makes it an ideal base for exploring the city’s vibrant urban scene. Whether you're interested in history, shopping, or simply relaxing in scenic surroundings, Menteng offers a captivating glimpse into Jakarta’s diverse personality.

Seamless Journey from Jakarta's Airports to DoubleTree by Hilton Jakarta - Diponegoro

Traveling from Jakarta's main airports to the luxurious DoubleTree by Hilton Jakarta - Diponegoro is both convenient and straightforward. Soekarno-Hatta International Airport, the primary gateway to the city, is approximately 30 kilometers from the hotel. Upon arrival, guests can choose from a variety of transportation options, including private taxis, ride-sharing services like Gojek or Grab, or pre-arranged airport transfers. A comfortable taxi ride typically takes around 45 minutes, depending on traffic, and offers a hassle-free way to begin your stay in Jakarta. For added convenience, many guests opt for the hotel's own shuttle service, which can be booked in advance for a smooth and personalized transfer. Alternatively, if you prefer a more economical option, public transportation such as the commuter train from the airport to nearby stations can be combined with a short taxi or walk to reach the hotel.

Nearby Culinary Delights Around DoubleTree by Hilton Jakarta - Diponegoro

Guests staying at DoubleTree by Hilton Jakarta - Diponegoro are spoiled for choice with a diverse array of nearby restaurants that showcase Jakarta's vibrant culinary scene. Savor traditional Indonesian flavors at Ampera 2 Tak Restaurant or explore the rich cultural heritage through the authentic dishes at Lara Djonggrang. For a taste of local street food favorites, Sentiong Food Street offers an array of quick bites and savory snacks. Craving comforting favorites? Bubur Ayam Cikini H.R. Suleman serves delicious chicken porridge, while Monas Fastfood provides quick, satisfying meals. For a cozy dining experience, La Plaka Restaurant Cafe offers a blend of Mediterranean cuisine in a welcoming atmosphere. Whether you're in the mood for local specialties or international flavors, these nearby restaurants ensure a memorable culinary journey during your stay.

Luxury and Comfort at a Premium Price: DoubleTree by Hilton Jakarta - Diponegoro vs. Jakarta's Average Hotel Rates

Staying at the DoubleTree by Hilton Jakarta - Diponegoro offers guests a luxurious experience with room rates ranging from $101 to $150 per night. This price point reflects the hotel’s upscale amenities, elegant design, and prime location in the heart of Jakarta, making it an ideal choice for travelers seeking comfort and sophistication. In contrast, the average hotel room in Jakarta generally costs between $26 and $50, highlighting the DoubleTree’s position as a premium accommodation option within the city’s diverse hospitality scene. While the higher price tag at DoubleTree by Hilton indicates a more luxurious stay, it also promises superior service, modern facilities, and a range of exclusive amenities that cater to both leisure and business travelers. For those looking to indulge in a more refined experience or enjoy added comforts during their visit to Jakarta, the DoubleTree offers excellent value for the enhanced quality and service it provides, standing out from the city’s more budget-friendly options.

Exceptional Hospitality and Impeccable Facilities at DoubleTree Jakarta

Guests consistently praise DoubleTree by Hilton Jakarta - Diponegoro for its outstanding facilities and exceptional service. The hotel boasts spacious, well-maintained rooms that are spotless and beautifully decorated, offering a comfortable and luxurious retreat. Visitors especially appreciate the friendly and helpful staff who go above and beyond to ensure a memorable stay, creating a warm and welcoming atmosphere throughout their visit. The hotel’s amenities are a highlight, with a large, beautifully designed swimming pool that provides endless fun for kids and adults alike. The family-friendly environment is further enhanced by the engaging kids' club and delicious, well-prepared food that delights every palate. Guests also commend the strategic location, making it convenient to explore Jakarta, while the overall cleanliness and attention to detail in the hotel’s decor and facilities ensure a consistently excellent experience.

Exceptional Comfort and Impeccable Service at DoubleTree by Hilton Jakarta - Diponegoro

Guests consistently praise DoubleTree by Hilton Jakarta - Diponegoro for its outstanding overall experience, reflected in a remarkable 9.1 rating. The hotel excels in providing top-notch facilities, earning a high score of 9.2, which ensures guests enjoy modern amenities and a luxurious environment during their stay. The cleanliness of the property is particularly noteworthy, with a stellar score of 9.3, highlighting the hotel's commitment to maintaining a pristine and hygienic atmosphere. Beyond the impressive facilities and cleanliness, visitors appreciate the attentive and professional staff, rated at 9.2, who go above and beyond to ensure a memorable stay. While the location scores slightly lower at 8.8, it remains convenient and accessible for exploring Jakarta. The hotel also offers good value for money, with an 8.9 rating, making it an excellent choice for travelers seeking quality, comfort, and exceptional service in the heart of the city.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hot water linen and laundry washing
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Radio
  • Shower
  • Slippers
  • Telephone
  • TV [flat screen]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
  • Buffet
Restaurants on site
{OPEN} Restaurant
  • Cuisine: Indonesian
  • Menu: A-la-carte

Location

Jl Pegangsaan Timur No.17,Cikini, Menteng, Jakarta, Indonesia, 10310

Excellent8.9

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    8.8 km 36 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.4 km 53 min drive
Public transportation
  • Stasiun Cikini Railway Station
    210 m 9 min drive
  • Manggarai Railway Station
    1.5 km 13 min drive
Hospital or clinic
  • Klinik Gulardi Centre
    160 m
Shopping
  • Grand Indonesia Mall
    2.5 km
Convenience store
  • Indomaret
    1.5 km
Cash withdrawal
  • ATM
    140 m 1 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    2.5 km
  • Gambir Train Station Building
    2.8 km
  • National Monument (MONAS)
    3.1 km
  • National Museum
    3.4 km
  • Istiqlal Mosque
    3.5 km
  • Jakarta Cathedral
    3.5 km
  • Museum Bank Indonesia
    7.7 km
  • Jakarta Old Town
    7.9 km
  • Ancol Dreamland
    8.5 km
  • Beautiful Indonesia in Miniature Park
    15.4 km
Nearby landmarks
  • Klinik Gulardi Centre
    160 m
  • Stasiun Cikini Railway Station
    210 m
  • RSCM Unit Pelayanan Mata
    220 m
  • Puskesmas Kecamatan Menteng
    230 m
  • Parkir RSCM Kencana
    260 m
  • RSCM Kencana
    310 m
  • Surabaya Street Flea Market
    340 m
  • Parkir RSCM
    350 m
  • Flea Market at Jalan Surabaya
    360 m
  • Kimia Farma 5
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept any foreign currencies. Guests are required to pay in local IDR currency.
  • Children under 5 years old will receive breakfast free of charge. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
  • Check-out from11:00
  • Check-in until00:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)45
  • Airport transfer fee550000 IDR
Extras
  • Daily Internet/Wi-Fi fee250000 IDR
  • Breakfast charge (unless included in room price)275880 IDR
The property
  • Year property opened2014
  • Number of floors15
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity Name9120205771972
Parking
  • Daily parking fee40000 IDR

Property announcements


Early check-in and late check-out are available upon request and subject to availability at the time of arrival or departure


Wi-Fi/Internet access is available at the property with no additional charge only for room type Executive and Suite Room. Additional charge IDR 250,000/24 hours is applied for other room types

Bathtubs are available exclusively in the One Bedroom Suite, Superior Suite, Deluxe Suite, and Penthouse Suite.


Hourly parking fee at the property is IDR 5,000.

Hotel are upgrading Kids’ Pool from 20 May 2026 to 15 June 2026 to enhance your future experience. The main lagoon pool will remain accessible throughout this period, however, kindly note that light construction noise may be heard between 0900 AM and 0500 PM. We sincerely appreciate your understanding and look forward to welcoming you to our refreshed and more fun-filled Kids’ Pool soon.

The Kids' Pool will be closed from May 20, 2026 - June 15, 2026, due to renovations. The main lagoon pool will remain open during this time. There may be light construction noise from 9 am - 5 pm. Thank you for your patience and understanding.

The Kids' Pool will be closed from May 20, 2026 - June 15, 2026, due to renovations. The main lagoon pool will remain open during this time. There may be light construction noise from 9 am - 5 pm. Thank you for your patience and understanding.

Reviews of DoubleTree by Hilton Jakarta - Diponegoro from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 9.6
  • 10
  • 8.8
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10

Most recent

From 5,551 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Jakarta
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Jakarta
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Jakarta
    Facilities9.2
  • Location score 8.9 out of 10 and is a high score in Jakarta
    Location8.9
  • Value for money score 8.9 out of 10 and is a high score in Jakarta
    Value for money8.9
  • Room comfort and quality score 8.7 out of 10 and is a high score in Jakarta
    Room comfort and quality8.7
High score for Jakarta

Rating

9+ Exceptional (1,275)
8-9 Excellent (266)
7-8 Very Good (256)
6-7 Good (77)
<6 Below Expectation (92)

Review summary

Powered by OpenAI

Guests highly regard the hotel's exceptional service, with friendly staff always eager to assist. The facilities are impressive, including a well-maintained pool, kids' club, and multiple pools. The clean and comfortable rooms provide a resort-like atmosphere for a pleasant stay. The hotel's location is ideal, offering easy access to the main shopping mall and train station. Guests can enjoy a sumptuous breakfast with numerous options, including special dietary requirements.

Most guests were satisfied, although some reported delayed check-in times in a few reviews.

Did you find this review summary helpful?

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Show reviews that mention 

Service

Mentioned in 173 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Pool

Mentioned in 146 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Breakfast

Mentioned in 121 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Cleanliness

Mentioned in 93 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Location

Mentioned in 72 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Kids facilities

Mentioned in 55 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Room comfort

Mentioned in 50 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
18% Unfavourable

Check in

Mentioned in 48 reviews
sentiment-positive-indicator
43% Positive
sentiment-negative-indicator
56% Unfavourable

Family

Mentioned in 38 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable
Showing 1,966 verified guest comments
Changed to review page 1
  1. 8.0
    Excellent
    myoungduk from South Korea
    Solo traveler
    King Guest Room
    Stayed 4 nights in January 2026

    “Brand hotels near Chikhini Station”

    There are many locals near Chikini Station, and the location and surrounding facilities are convenient. The accommodation is of just the right size and has very clean rooms, which is quite nice. The breakfast price is too high, so I booked without it. I have visited about three times, and I think it is an average-level hotel for the price.

    Reviewed April 17, 2026
    Auto-translated through generative A.I.

    Dear Mr./Mrs. Myoungduk, Thank you very much for your 8/10 rating. We are truly delighted to know that you had an excellent stay and that our Team Members, cleanliness, location, comfort, value for money, and especially our facilities all met your expectations. Your kind review are greatly appreciated and serve as strong motivation for our team to continue delivering a consistently delightful experience to our guests. We look forward to welcoming you back to DoubleTree by Hilton Jakarta – Diponegoro for another delightful stay in the near future. Warm regards, DoubleTree by Hilton Jakarta – Diponegoro

    Responded April 20, 2026
    DoubleTree by Hilton Jakarta - Diponegoro
  2. 8.8
    Excellent
    Stella from Indonesia
    Family with young children
    Twin Deluxe Room
    Stayed 1 night in January 2026

    “Family staycation ”

    Kamar cukup luas. Kolam renang nyaman adem karena byk pohon. Makanan dinner maupun breakfast excellent sayang kids club tidak ada aktivitas sama sekali padahal weekend. Sama ada beberapa titik yg bocor. Definisi air jatuh netes dari plafon. Tapi katanya akan renov.

    Reviewed February 04, 2026

    Dear Mrs. Stella, Thank you for sharing your stay experience. We’re glad to hear that you had a delightful stay with us. At the same time, we apologize for the inconvenience you experienced regarding the lack of activities at the Kids Club during the weekend and the water leakage in some areas, which affected your comfort. Please rest assured that we have shared your comments with our team for immediate follow-up and improvement to ensure this does not happen again. We hope to have the pleasure of welcoming you back for an even more comfortable visit. Warm regards, DoubleTree by Hilton Jakarta – Diponegoro

    Responded February 11, 2026
    DoubleTree by Hilton Jakarta - Diponegoro
  3. 10.0
    Exceptional
    Novianti from Indonesia
    Couple
    King Executive Room with Lounge Access
    Stayed 1 night in May 2026

    “Vacation”

    The service from security to staff is excellent. The guy who helped me check in at 3 PM, I forgot his name, thank you very much! The process was very quick, and the explanation for the facilities I could use was quite good. The food was also delicious with many breakfast options, the gym is complete and all good, thanks!

    Reviewed May 15, 2026
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    Dear Mrs. Novianti, Thank you very much for your 10/10 rating. We are truly delighted to know that you had an excellent stay and that our cleanliness, location, facilities, value for money, and especially the breakfast all met your expectations. Your kind review are greatly appreciated and serve as strong motivation for our team to continue delivering a consistently delightful experience to our guests. We sincerely look forward to welcoming you back to DoubleTree by Hilton Jakarta – Diponegoro for another delightful stay in the near future. Warm regards, DoubleTree by Hilton Jakarta – Diponegoro

    Responded May 19, 2026
    DoubleTree by Hilton Jakarta - Diponegoro
  4. 10.0
    Exceptional
    DIEL from South Korea
    Couple
    King Guest Room
    Stayed 3 nights in December 2025

    “I highly recommend it!”

    I went with mixed feelings after reading various reviews, but all the staff I met during my stay were very friendly. I felt a deep sense of kindness from the greetings to the introductions of local attractions, which made me very happy. When I mentioned that there were mosquitoes in the accommodation, they provided pest control services. Also, the pool was more beautiful and better than I expected, allowing me to enjoy it as if I had rented it, which was great, and the breakfast had many options, making it well worth the money. If I visit Jakarta again, I would like to stay at this hotel again.

    Reviewed December 05, 2025
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    Dear Mr. DIEL, Thank you for your delightful review and strong recommendation. We’re delighted to hear that our Team Members’ sincere hospitality, pool facilities, and breakfast variety made your stay memorable. We’re also glad we could promptly assist with the pest control service. We truly appreciate your trust and look forward to welcoming you back to DoubleTree by Hilton Jakarta – Diponegoro on your next visit to Jakarta. Warm regards, DoubleTree by Hilton Jakarta – Diponegoro

    Responded December 18, 2025
    DoubleTree by Hilton Jakarta - Diponegoro
  5. 10.0
    Exceptional
    Lia from Indonesia
    Family with young children
    King Guest Room
    Stayed 1 night in April 2026

    “Great staycation!”

    Comfortable hotel, clean, delicious food, very friendly and good service. The welcome snack includes cookies which are suitable for kids. The swimming pool is spacious, so the kids enjoy swimming, but there are no children's games (floating/fountains/etc.). The playground is messy and poorly maintained.

    Reviewed April 15, 2026
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    Dear Mrs. Lia, Thank you very much for your 10/10 rating. We are truly delighted to know that you had an excellent stay and that our Team Members, cleanliness, location, facilities, comfort, value for money, and especially our cookies met your expectations. Your kind review are greatly appreciated and serve as strong motivation for our team to continue delivering a consistently delightful experience to our guests. We look forward to welcoming you back to DoubleTree by Hilton Jakarta – Diponegoro for another delightful stay in the near future. Warm regards, DoubleTree by Hilton Jakarta – Diponegoro

    Responded April 16, 2026
    DoubleTree by Hilton Jakarta - Diponegoro
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