HOUSE RULES 1. Smoking is not allowed inside the room/s. 2. Frying/cooking of smelly dishes like smoked or dried fish is not allowed. 3. Don’t place hot pans directly on top of tables, please use provided hot pot pads to avoid any damages. 4. Pets are not allowed. 5. It’s our second home so kindly take good care of the room/s. Do not force open cabinets with locks as these are used for the room’s storage needs. Damages done will be charged to the guest. 6. Please turn off all lights, air-conditioning unit, and other appliances when not in use or not inside the room/s. 7. Please respect other tenants. 8. Please keep the room/s locked at all times. We’ll not be held liable for any valuables lost inside the room/s. 9. Please be careful with the keys. Lost keys will be charged to the guest. FAQ 1. How many rooms do you have? We have 2 ROOMS that are ADJACENT TO EACH OTHER. You can book them separately or together. 2. How many guests can be accommodated? Each of our rooms is prepared for 2 pax, but can accommodate up to 4 pax at NO EXTRA CHARGE. *Infants are included in headcount. *If more than 2 are staying, kindly bring extra toiletries, blankets, etc. *We do offer an optional extra mattress with a set of bed linens for Php350. 3. Can we check-in early? How about checking-in late? We can allow 12NN EARLY CHECK-IN AT NO EXTRA CHARGE if there is no reservation the day before your stay. Kindly message us to confirm. Earlier than that, there is a charge of Php150 per hour per room. Yes, we accept late check-ins. However, we will charge Php200 for check-ins 6pm onwards. Whole amount will shoulder our caretaker's transportation and will be given to her upon arrival. 4. Can we check-out late? As much as we want to extend your stay, we might get an instant booking. We'll have to stick with the 12nn check-out time. 5. Is there parking? Yes, there's pay parking available for all SM Wind Residences guests. Php 200 overnight parking + Php 10 per hour 6. Are there any additional fees? NO ADDITIONAL MANDATORY CHARGES. However, there are some optional fees that will be charged only when availed: - before 12nn early check-in - 6pm onwards check-in - extra mattress - extra cleaning service - parking - swimming and other amenities *For short-term rentals (less than 1 month), rates are inclusive of a one-time cleaning service upon check-out. Additional cleaning services may be requested for a fee. 7. Do we have to pay a security deposit? Yes. Upon arrival, our caretaker will ask a Php1,000 security deposit/unit. It will be returned to you upon check-out as long as no damages are done. 8. Can we cook? Yes, but do avoid frying/cooking smelly dishes like smoked or dried fish. 9. Do you offer any discounts? Yes! We do offer DISCOUNTS ON LONG-TERM RENTALS. 10. What’s included in a long-term rental? For long-term rentals (minimum of 1 month), you get the following per room: - 1 set of complimentary items (coffee, shampoo, soap, toothpaste, and tissue) - unlimited internet/Wi-Fi - unlimited Netflix - 2 cleaning services/month - monthly dues - Php5,000 electricity and water/month (*If consumption for both electricity and water exceeds ₱5,000, excess will be shouldered by the guest. With this, we will be asking for a security deposit of Php10k which will be returned to you after your stay upon receiving actual utility bills. Any damages and excess amount in electricity and water bills will be deducted from the security deposit. The security deposit will be collected prior to check-in. You can pay it via Gcash or BDO bank transfer or deposit.) Here's what’s not included: - parking *We can assist in looking for a monthly parking slot. *subject to parking slot availability