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Exterior view, Grand Copthorne Waterfront Hotel in Singapore
Club Superior - Bed, Grand Copthorne Waterfront Hotel in Singapore
a hotel room with a bed, chair, and table, Grand Copthorne Waterfront Hotel in Singapore
Lobby, Grand Copthorne Waterfront Hotel in Singapore
Interior view, Grand Copthorne Waterfront Hotel in Singapore
Interior view, Grand Copthorne Waterfront Hotel in Singapore
a table topped with plates of food next to a pool of water, Grand Copthorne Waterfront Hotel in Singapore

Removed from saved list

7.9

Very good

8,759 reviews

8,759 reviews

Housekeeping215
View133
Breakfast106
See map
See map

7.8

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Zouk Nightspot Club
120 m
Robertson Quay
300 m
Silken Treasure
320 m
The singapore trading post
360 m
Great World City Shopping Centre
370 m
Popular landmarks
Orchard Road
1.3 km
Chinatown
1.5 km
Sands Skypark Observation Deck
3.0 km
Singapore Flyer
3.1 km
National Orchid Garden
3.2 km
Closest landmarks
Sound Bar
420 m
Linen & More
500 m
Singapore Tyler Print Institute
530 m
Singapore River
550 m
STPI – Creative Workshop & Gallery
580 m
Newly renovated

Grand Copthorne Waterfront Hotel

392 Havelock Road , Clarke Quay, Singapore, Singapore, 169663 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Clarke Quay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Hot tub

Waterfront

Free Wi-Fi in all rooms!

This property is in high demand!

17 travelers have booked today.

Value for money7.7
Distance to city center2 km
Location rating7.8
Nearest airportSeletar Airport (XSP)
Distance to airport14.4 km

Rooms available at Grand Copthorne Waterfront Hotel

Very good
Room comfort & quality

8

One Bedroom Serviced Apartment
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Superior Room Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Waterfront Room with 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Grand Copthorne Waterfront Hotel provide laundry services?

Yes! Grand Copthorne Waterfront Hotel includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

What measures does Grand Copthorne Waterfront Hotel take in terms of hygiene, safety, and cleanliness?

Grand Copthorne Waterfront Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, first aid kit, and temperature check for guests and staff for increased safety precautions and hygiene protocols.

When was Grand Copthorne Waterfront Hotel built?

Grand Copthorne Waterfront Hotel was built in 1999.

How long do guests normally stay at Grand Copthorne Waterfront Hotel?

Verified past guests that have stayed at Grand Copthorne Waterfront Hotel had an average nightly stay of 2 nights at this property.

What was the average room rate for Grand Copthorne Waterfront Hotel been in the past month?

The typical room rate for Grand Copthorne Waterfront Hotel in the past month is 270.32 SGD, compared to city's average of 216.59 SGD.

In which languages can Grand Copthorne Waterfront Hotel's employees communicate?

Grand Copthorne Waterfront Hotel can speak in 6 languages and supports well-known languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at Grand Copthorne Waterfront Hotel?

Grand Copthorne Waterfront Hotel accepts up to 5, with payment card options including Visa, American Express, and MasterCard.

What is the verified guest review consensus about Grand Copthorne Waterfront Hotel's view?

63.0% of our past visitor reviews have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Grand Copthorne Waterfront Hotel down in the review section.

What is the average rating that past Solo travelers' have given to Grand Copthorne Waterfront Hotel?

Verified solo travelers that have stayed at this property have given Grand Copthorne Waterfront Hotel an average rating of 7.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Grand Copthorne Waterfront Hotel?

Verified group travelers that have stayed at this property have given Grand Copthorne Waterfront Hotel an average rating of 7.8. You can find more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Grand Copthorne Waterfront Hotel

  • 8.4

    Excellent
    Cleanliness

    "Was good and clean."

    siho

    |

    May 2, 2023

  • 8

    Very good
    Cleanliness

    "Very cosy, very clean n u can get to see nice view."

    Zulhairi

    |

    April 27, 2023

  • 10

    Exceptional
    Location

    "Prime location with nearby bus stop in 100 meters."

    Muthuram

    |

    May 11, 2023

Overall rating:

7.9

Very good
8,759 reviews
Cleanliness
8.2
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
The hotel is clean and 10mins walk to great world city mall.
Adrian from Singapore
Family with young children
More about Grand Copthorne Waterfront Hotel

More about Grand Copthorne Waterfront Hotel

Grand Copthorne Waterfront Hotel

See the best of Singapore with a stay at Grand Copthorne Waterfront Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Grand Copthorne Waterfront Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Singapore.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Grand Copthorne Waterfront Hotel include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, salon and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel.


Around the property

Visit the sights and local attractions of Singapore during your stay at the hotel. The most well-known nearby local attraction is Singapore Flyer which is located just about 3.1 km away. Pose in front of Sands Skypark Observation Deck located 2.9 km away, and you can always show your friends the time you went to Singapore.


Reasons to stay here

Rooms here are cheaper than 83% of accommodations in the city.
This hotel's food and dining score higher than 94% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 86% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

450 mentions

Housekeeping

344 mentions

Food & Dining

159 mentions

View

113 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Malay
Outdoor
  • Waterfront
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Grissini
  • Cuisine: Italian
  • Menu: Buffet
Food Capital
  • Cuisine: International
  • Menu: A-la-carte

Location

392 Havelock Road , Clarke Quay, Singapore, Singapore, 169663
Very good
Location

7.8

Airports
  • Seletar Airport (XSP)
    14.4 km 20 min drive
  • Singapore Changi Airport (SIN)
    19.3 km 25 min drive
Public transportation
  • Tiong Bahru MRT Station
    1.0 km 18 min walk
  • Fort Canning
    1.0 km
Hospital or clinic
  • Horizon Dental Surgery
    730 m
Shopping
  • Orchard Road
    1.3 km 8 min drive
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Orchard Road
    1.3 km
  • Chinatown
    1.5 km
  • Sands Skypark Observation Deck
    3.0 km
  • Singapore Flyer
    3.1 km
  • National Orchid Garden
    3.2 km
  • Singapore Botanic Gardens
    3.4 km
  • Cloud Forest
    3.5 km
  • Gardens By The Bay East
    3.9 km
  • Night Safari
    13.4 km
  • Singapore Zoo
    13.5 km
Nearby landmarks
  • Zouk Nightspot Club
    120 m
  • Robertson Quay
    300 m
  • Silken Treasure
    320 m
  • The singapore trading post
    360 m
  • Great World City Shopping Centre
    370 m
  • Journey East
    390 m
  • Liquid Room
    420 m
  • Sound Bar
    420 m
  • Great World City Shopping Mall
    480 m
  • Great World City
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 18 years.
  • The property has group restrictions allowing up to 8 adults maximum.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)31 SGD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants2
  • Number of rooms 573
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2023

Property announcements

As part of the Hotel’s continued commitment to enhance the property and service, the Hotel is thrilled to announce that the property will be under an extensive upgrading program starting mid of October 2022 with the expected completion date in the 2nd Quarter of 2023. During this period, the Hotel will remain open with all the facilities operating. The hotel endeavors the very best hotel experience for our valued guests with the refresh products when the renovation is completed. Please rest assured that all efforts will be taken to minimize the inconvenience to our guests and noisy works, if any, will be restricted from 10:00 AM to 06:00 PM on weekdays. For any inquiries please feel free to contact the hotel.

Reviews of Grand Copthorne Waterfront Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.2
Facilities7.8
Location7.8
Room comfort and quality8.0
Service8.0
Value for money7.7
High score for Singapore
Rating
9+ Exceptional (1,267)
8-9 Excellent (1,191)
7-8 Very Good (1,772)
6-7 Good (777)
<6 Below Expectation (870)
Time of the year
Mar - May (1,470)
Jun - Aug (1,616)
Sep - Nov (1,162)
Dec - Feb (1,629)

Show reviews that mention 

Showing 5,877 verified guest comments
12345
9.6
Exceptional
Manoj from India
Family with teens
Deluxe
Stayed 7 nights in May 2022

Great location, clean, good service! ”

We stayed at Grand Copthorne waterfront for 7 nights. We are a family of 4 and we stayed in one of the larger rooms on the 23rd floor. The room was very comfortable with a large bed, a comfy couch, a small store room for the wardrobe and luggage. There was a safe in the room, an ironing board and an iron. The bathroom was nice and spacious with a clean bathtub and a separate shower. The towels and the bed linen was always clean. The staff was polite and courteous despite the mad rush during the breakfast buffet. Being on the Singapore river it has access to some great dining options nearby. There’s a seven eleven nearby and a cozy convenient store just across the river with great wine collection and some impressive scotch. Cabs are easily accessible because of the property’s location. Our kids loved the pool, unfortunately I couldn’t use their great gym because of our busy itinerary 😊 I would definitely recommend this property. The only thing I wish was different was our checkin experience. We were greeted by a rude and almost offensive front desk employee (Anil) because of him we almost were in two minds about checkin in or going elsewhere. Fortunately we spoke to the other staff at the front desk and realized that all is not lost because of one individual. We did share our feedback with the manager on duty about Anil’s behavior and his lack of empathy towards guests who’ve had a long journey and are desperate for some comfort and hospitality. Having said that I would like to reiterate that the our overall experience was great and would love to return in future to this property and avoid Mr Anil all together 😁

Reviewed May 23, 2022

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10.0
Exceptional
Alvinder from Singapore
Family with teens
Superior Twin
Stayed 2 nights in December 2022

Excellent ”

Such a beautiful hotel that opens up to the river front for your breakfast buffet or dinner buffet. Walkout straight to robertson quay . Ample of restaurants, bar and cafes to explore within walking distance. Perfect spot with a good ambience.

Reviewed January 13, 2023

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Thank you for the perfect 10 rating! We are glad you enjoyed the location and ambience of our property. We look forward to welcome you back. Grand Copthorne Waterfront Team

Responded February 25, 2023
Grand Copthorne Waterfront Hotel
10.0
Exceptional
Malathi from Singapore
Group
Deluxe Waterfront with One King Bed
Stayed 1 night in December 2022

Great Staycation!”

Staff was so helpful and friendly. Make our stay pleasant and memorable. Great restaurants with excellent international food.

Reviewed January 26, 2023

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Thank you for the perfect 10 rating! We are happy to hear that you had a memorable stay with us and our team effort is recognized. We look forward to an opportunity to welcome you back. Grand Copthorne Waterfront Team

Responded February 25, 2023
Grand Copthorne Waterfront Hotel
10.0
Exceptional
Achirasa from Thailand
Solo traveler
Room Assigned on Arrival
Stayed 3 nights in July 2022

Good area”

This hotel was very good area and clean. The breakfast was very nice. But the room can hear others room talking.

Reviewed November 13, 2022

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10.0
Exceptional
BERNICE from Singapore
Couple
Superior
Stayed 2 nights in December 2021

Wonderful stay, clean rooms, great service ”

Got requested high floor and enjoyed the great service and clean room. No issue on the room at all. Buffet breakfast at Food Capital should be improved. Limited choices, subpar standard and food are not hot (sausage boiled instead of grilled, no standard bacon, eggs are pre-cooked, cups ran out halfway so couldn’t get coffee etc.)

Reviewed January 03, 2022

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10.0
Exceptional
Sandra from Singapore
Couple
One Bedroom Serviced Apartment
Stayed 1 night in January 2020

Best staycay ever! ”

I stayed in one bedroom apartment in La Residenza wing. I am impressed by the well-designed room. How spacious it is. Perfect for holding a mini party. The washing machine/full size fridge/sink/cooking were hidden by doors that looks like Cabinets. The toilet is very clean and look very classy. Best part of it all, you can choose the type of pillows that you like! If i didnt remember correctly, there were about 7-8 different types. We enjoyed our stay so much we decided to extend for another half a day. Thank you so much for accomodating us! Love the guest experience team as well. Well done!

Reviewed January 14, 2020

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9.6
Exceptional
Angeline from Singapore
Solo traveler
One Bedroom Serviced Apartment
Stayed 2 nights in April 2022

85th Staycation @Grand Copthorne Waterfront”

Booked a one-bedroom apartment at La Residenza for 3D2N. Room is so extremely clean, spacious, well equipped like a cozy home away from home and comfortable too! Staff at reception and Food Capital are friendly and helpful. The jacuzzi and pool are great places to relax. The daily buffet breakfast spread is excellent! A perfect getaway place to relax and at the same time, at walking distance to the Great World City and Clarke Quay. The room overlooks the Singapore River with a beautiful view! It has been a great staycation for me and I look forward to returning for another sraycation here! Thanks to all who attended to me during my stay here.

Reviewed May 01, 2022

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10.0
Exceptional
Maelyssa from Singapore
Family with young children
Deluxe
Stayed 2 nights in August 2022

Spacious and well maintained rooms”

Rooms are spacious, and value for money. Had a bathtub, big sitting area. And fit my baby’s cot too. Very cleaned and well maintained hotel which is also affordable

Reviewed August 23, 2022

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10.0
Exceptional
SHIAU from Singapore
Family with teens
Superior Twin
Stayed 1 night in December 2021

Check in process is super slow - took 5 hours”

I think there must have some processes mess up causing super slow check in. I reached the hotel at 4pm, only managed to check in first room at 8.50pm and check in second room at 10.45pm. Due to this mess, we were given complimentary buffet dinner while waiting. Actually the hotel staff are overall very nice, despite the pressure. I don’t know what had happened causing this slow check in but if they are able to resolve this issue then is really a good option to stay.

Reviewed December 20, 2021

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10.0
Exceptional
Ibtesam from Pakistan
Family with young children
Superior
Stayed 4 nights in July 2022

Exceptional”

Excellent hotel and magnificient room I stayed with my wife and 2 kids (ages 8 & 3). We are more than happy with their service and cooperation on late checkout with any extra charges. Beautifully designed at infront of river. 5 stars from staff to the entire hotel.

Reviewed August 02, 2022

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10.0
Exceptional
Eric from Singapore
Couple
Deluxe
Stayed 1 night in September 2022

Awesome”

The hotel is clean and nice and the breakfast is delicious with nice ambience

Reviewed November 08, 2022

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10.0
Exceptional
VASUDEV from India
Family with young children
Superior
Stayed 2 nights in April 2022

Old hotel but very nice rooms and view”

Situated on the river bay, ecstatic view! Big rooms, good food and friendly staff.. what else do you need in a vacay! Hotel has good spread of food and that too at a very good price (international dinner buffet at 58 SGD or ala carte at 25).

Reviewed April 16, 2022

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10.0
Exceptional
AI-LIM from Singapore
Couple
Superior
Stayed 2 nights in December 2021

Wonderful staycay”

Room is spacious and clean. Lots of eateries nearby and we enjoyed our walks by the river. Overall a very pleasant stay!

Reviewed June 21, 2022

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10.0
Exceptional
Presha from Singapore
Couple
Superior
Stayed 1 night in June 2022

Stay at Grand Capthorne!”

It has to be one of the best stays I’ve had in awhile, apart from home. The facilities are great, views are to die for and the staff are super friendly! Would definitely come back to this hotel again!

Reviewed June 20, 2022

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10.0
Exceptional
Neeraj from Canada
Couple
Superior
Stayed 4 nights in July 2022

Late Checkin. ”

Everything was fine. Checkin to the hotel is 3 pm. This is a flaw as you have to wait at the reception if your flight reaches early and you reach the hotel. We waited for 4 hours. We offered to pay extra money for early Checkin but it was denied.

Reviewed August 07, 2022

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10.0
Exceptional
Sharon from Singapore
Family with teens
Superior Twin
Stayed 1 night in December 2021

Wonderful service and good experience”

From checking in to booking of facilities to housekeeping. All great experience. Stayed 3 days 2 nights with 2 connecting rooms. Great buffet dinner with festive spread plus in-house guest discount. Wonderful experiences and all under one roof *ThumbsUp*

Reviewed December 29, 2021

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10.0
Exceptional
Carey from Philippines
Group
Deluxe Twin
Stayed 2 nights in September 2022

Spacious luxurious hotel”

The hotel is really spacious, perfect for a group traveller like us. The food is also great! Will definitely stay here again should I return to SG

Reviewed October 01, 2022

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10.0
Exceptional
Kelvin from India
Family with teens
Deluxe Waterfront Room with 2 Single Beds
Stayed 2 nights in January 2022

Excellent 5-star hotel”

Well-trained staff providing excellent service. Special compliments to Verone (front desk) and Wai Yan (restaurant). Both delivered outstanding service. Housekeeping was immaculate and facilities were well-kept too. Room was spacious and well-stocked with amenities. Thumbs up!

Reviewed February 05, 2022

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10.0
Exceptional
kiam from Singapore
Family with teens
Superior
Stayed 1 night in June 2022

Awesome experience ”

Requested for river view room and inform it was for my anniversary with my spouse . They gave us a surprise cake for that . Likewise requested a few items from the hotel staff and was given promptly . Overall very good

Reviewed June 22, 2022

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9.6
Exceptional
See from Singapore
Solo traveler
Superior
Stayed 2 nights in December 2021

Friendly Staff & Service”

Lond queue to check-in this month and I queued 3 hours to register but the room was not ready. And I have to come back at a later time in the evening to collect my room key. They should have more staff at the counter in peak season. But despite this, the staff were polite and upgraded my room due to the long wait, and provided a complimentary breakfast for me. The room was clean and the bed was okay. I didn't manage to use their facilities as it was fully booked due to safety measures with limited space. The location near a shopping mall and a walk at the river canal at Robertson Quay was great.

Reviewed December 19, 2021

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12345
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