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Exterior view, Grand Cosmopolitan Hotel - Dubai in Dubai
Grand Cosmopolitan Hotel - Dubai
a blue and white swimming pool with a blue sky, Grand Cosmopolitan Hotel - Dubai in Dubai
Lobby, Grand Cosmopolitan Hotel - Dubai in Dubai
Lobby, Grand Cosmopolitan Hotel - Dubai in Dubai
Beach, Grand Cosmopolitan Hotel - Dubai in Dubai
Beach, Grand Cosmopolitan Hotel - Dubai in Dubai

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9.1

Exceptional

5,753 reviews

5,753 reviews

Housekeeping20
Breakfast15
Food & Dining2
See map
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Fatima Abdullah Mohammed Rasheed Mosque

130 m

Sharaf DG Metro Station

260 m

Popular landmarks
Ski Dubai

720 m

Wild Wadi Waterpark

3.0 km

Burj Al Arab

3.2 km

Atlantis Aquaventure Waterpark

7.6 km

Dubai Miracle Garden

7.9 km

Closest landmarks
Deyaar HQ

590 m

Ski Dubai

720 m

Fann A Porter

770 m

Après

860 m

Aizone

920 m

Grand Cosmopolitan Hotel - Dubai

Al Barsha 1 Street, Al Barsha, Dubai, United Arab Emirates, 38250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

250 meters to public transportation

Top Value

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Luggage storage

Cash withdrawal

This property is in high demand!

8 travelers have booked today.

Value for money8.8
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport23.4 km

Rooms available at Grand Cosmopolitan Hotel - Dubai

Grand Two-Bedroom Suite - Complimentary Beach (Kite Beach) & Mall of The Emirates Transfer
...
  • Room size: 142 m²/1528 ft²
  • Outdoor view
  • 2 double beds & 1 king bed
Enter dates to see prices
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premium Room - Complimentary Kite Beach and Mall of The Emirates Transfer
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room - Complimentary Kite Beach and Mall of The Emirates Transfer
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Grand Suite - Complimentary Beach (Kite Beach) & Mall of The Emirates Transfer
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2-Bedroom Grand Suite - Complimentary Kite Beach and Mall of The Emirates Transfer
...
  • Room size: 140 m²/1507 ft²
  • Non-smoking
  • 1 king bed & 2 single beds
Enter dates to see prices
Executive Suite - Complimentary Beach (Kite Beach) & Mall of The Emirates Transfer
...
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite - Complimentary Kite Beach and Mall of The Emirates Transfer
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior room with FIFA World Cup Room + Viewing of 1 game+ Food & Beverage
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Cosmopolitan Hotel - Dubai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Cosmopolitan Hotel - Dubai?

A stay at Grand Cosmopolitan Hotel - Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Cosmopolitan Hotel - Dubai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Cosmopolitan Hotel - Dubai?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Grand Cosmopolitan Hotel - Dubai. Full american breakfast is available for guests. There's an additional charge of 120 AED for adults and 60 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Cosmopolitan Hotel - Dubai?

Grand Cosmopolitan Hotel - Dubai features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Cosmopolitan Hotel - Dubai?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Grand Cosmopolitan Hotel - Dubai. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Grand Cosmopolitan Hotel - Dubai?

On-site venues and convenient event services make Grand Cosmopolitan Hotel - Dubai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Grand Cosmopolitan Hotel - Dubai?

Grand Cosmopolitan Hotel - Dubai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Cosmopolitan Hotel - Dubai?

The closest train, metro, or bus station is Sharaf DG Metro Station, 250 m away from Grand Cosmopolitan Hotel - Dubai.

What restaurants are nearby Grand Cosmopolitan Hotel - Dubai?

Grand Cosmopolitan Hotel - Dubai’s neighborhood is Al Barsha which includes popular restaurants such as Texas de Brazil, Barbeque Nation and P.F. Chang's.

What popular shopping places are close to Grand Cosmopolitan Hotel - Dubai?

Located in the Al Barsha area, Grand Cosmopolitan Hotel - Dubai is close to great shopping choices like Mall of the Emirates, Fann A Porter and Al Barsha Mall.

What are popular attractions near Grand Cosmopolitan Hotel - Dubai?

Grand Cosmopolitan Hotel - Dubai’s location in the Al Barsha neighborhood makes it close to famous attractions including Ski Dubai, Fatima Abdullah Mohammed Rasheed Mosque and Softtouch Spa.

See map

Explore the neighborhood

What people love about Grand Cosmopolitan Hotel - Dubai

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and big room, service 10/10"

    Bahar

    |

    March 4, 2023

  • 10

    Exceptional
    Cleanliness

    "Great hotel and very clean."

    Saira

    |

    February 24, 2023

  • 10

    Exceptional
    Location

    "The hotel is very well maintained, spacious rooms, ok breakfast and close to the Mall of Emirates, many restaurants, markets and pharmacies nearby."

    Soptelea

    |

    February 24, 2023

Property ranking|Compared to 2,880 Dubai properties
See all rankings
Value for money score
8.8/10
Service score
9.3/10
Cleanliness score
9.5/10
Location score
8.8/10
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
97
%
of Dubai properties
Overall rating:

9.1

Exceptional
5,753 reviews
Cleanliness
9.6
Facilities
9.1
Location
8.8
Read all reviews >
What travelers say they love:
We stayed in the family room which was quite nice and spacio...
Bilal from Saudi Arabia
Family with young children
More about Grand Cosmopolitan Hotel - Dubai

More about Grand Cosmopolitan Hotel - Dubai

Grand Cosmopolitan Hotel - Dubai

Wake up to a magical day and enjoy all that Dubai offers with a stay at Grand Cosmopolitan Hotel - Dubai. Looking for lots of choices? Grand Cosmopolitan Hotel - Dubai spoils you for choices in activities, with its convenient location just 12.4 km from the Burj Khalifa.
The facilities and services provided by Grand Cosmopolitan Hotel - Dubai ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and shuttle services to help you get to where you want to go in Dubai. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Grand Cosmopolitan Hotel - Dubai. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Cosmopolitan Hotel - Dubai include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Cosmopolitan Hotel - Dubai has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Grand Cosmopolitan Hotel - Dubai. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

There are many attractions to discover within close proximity to Grand Cosmopolitan Hotel - Dubai. Pose in front of The Dubai Fountain located 12.3 km away, and you can always show your friends the time you went to Dubai. Whatever you may be looking to buy on your trip to Dubai, chances are you'll find it at The Dubai Mall located 12.9 km away.


Reasons to stay here

This hotel scores higher than 99% of the city's accommodations on value for money
Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Indonesian
  • Italian
  • Lithuanian
  • Russian
  • Ukrainian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Private entrance
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Location

Al Barsha 1 Street, Al Barsha, Dubai, United Arab Emirates, 38250
Excellent
Location

8.8

Airports
  • Dubai International Airport (DXB)
    23.4 km
  • Al Maktoum International Airport (DWC)
    25.5 km
Public transportation
  • Sharaf DG Metro Station
    260 m
  • Mall of the Emirates Metro Station
    1.2 km
Hospital or clinic
  • HealthBay
    2.8 km
Shopping
  • Mall of the Emirates
    960 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ski Dubai
    720 m
  • Wild Wadi Waterpark
    3.0 km
  • Burj Al Arab
    3.2 km
  • Atlantis Aquaventure Waterpark
    7.6 km
  • Dubai Miracle Garden
    7.9 km
  • The Dubai Fountain
    12.3 km
  • Burj Khalifa
    12.4 km
  • Dubai Aquarium & Underwater Zoo
    12.7 km
  • The Dubai Mall
    12.9 km
  • Dubai Creek
    19.9 km
Nearby landmarks
  • Fatima Abdullah Mohammed Rasheed Mosque
    130 m
  • Sharaf DG Metro Station
    260 m
  • Deyaar HQ
    590 m
  • Ski Dubai
    720 m
  • Fann A Porter
    770 m
  • Après
    860 m
  • Aizone
    920 m
  • Charles & Keith
    930 m
  • Pixi
    950 m
  • Camper
    950 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)120 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of restaurants4
  • Number of rooms 228
  • Year property opened2020
Parking
  • Daily parking fee0 AED

Reviews of Grand Cosmopolitan Hotel - Dubai from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.6
Facilities9.1
Location8.8
Service9.4
Value for money8.8
High score for Dubai
Rating
9+ Exceptional (124)
8-9 Excellent (31)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (8)
Time of the year
Mar - May (16)
Jun - Aug (18)
Sep - Nov (60)
Dec - Feb (79)

Show reviews that mention 

Showing 173 verified guest comments
12345
10.0
Exceptional
Guzel from Turkey
Group
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 1 night in December 2021

Amazing all around ”

This hotel is great because it offered everything I was looking for. It is in an area with plenty of restaurants and cafes. The metro station is behind the hotel. Rooms are very spacious and so new. You feel it is very clean and comfortable. The breakfast is delicious and the items are good quality. The staff are exceptional especially Mr. Fadi Moubarak at the reception who helped me sort my last minute PCR test.

Reviewed December 06, 2021

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We thank you for taking the time to share your experience at the Grand Cosmopolitan Hotel. We are pleased to have satisfied your expectations and your comments have been passed on to Fadl and to our team as they are very encouraging and will help us pushing our benchmarks upwards. Once again thank you for sharing your thoughts and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel on your next visit. Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Lex from United States
Business traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 1 night in April 2022

Location And Value”

Minutes walk to metro station. And the metro is very convenient and fast. Train comes every 5 minutes. Central Dubai so closer to go either way towards marina and beach or to the business district and Dubai mall. Restaurants all around the street by hotel, markets, cheap retailers. Get a feel for older world dubai. Highly recommend Tasty Bal chicken on the street. Best fried chicken I’ve ever had. Hotel is very nice, spacious room, US power plug available. Great shower. Overall fantastic value for the money. I spent 4 times as much to be in business and financial district and it was not convenient efficient no easy access to anything on the street. Highly recommend this area and especially this hotel.

Reviewed April 15, 2022

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Mujahed from Jordan
Couple
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 9 nights in April 2022

Amazing hotel”

We had an amazing time staying at the Grand Cosmopolitan hotel and great value of money. below is the summary: Positive: The location is central and it's easy to reach anywhere. Breakfast is great with lots of variations. The pool is amazing with a nice view over Burj al Arab. The gym is well equipped. The staff is super friendly. Negatives: The pool sometimes gets full of children which can be annoying, there is already a children's pool, but they jump to the main one, I believe the hotel needs to have stronger control over this. Five stars hotels usually have a coffee machine in the room, but this one has only a kettle and Nescafe.

Reviewed May 08, 2022

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Thelmaundra from United Arab Emirates
Couple
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 1 night in February 2022

My New Favorite Hotel in Al Barsha!”

The hotel exceeded my expectations. The staff is lovely, rooms are very spacious, exceptionally clean, and breakfast is fantastic. Can’t wait to stay again!

Reviewed February 06, 2022

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Thank you for posting such an amazing review!! We are pleased to have exceeded your expectations and your comments have been passed on to our team as they are very encouraging and will help us pushing our benchmarks upwards. It was a pleasure to have you as our guest and we look forward to welcoming you back Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Sumit from India
Family with young children
Family Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 4 nights in March 2022

Best Value for Money 5Star Hotel in Dubai”

Hotel is simply outstanding, be it price, cleanliness, staff or location. Hotel is located near Masreq Metro Station.

Reviewed March 23, 2022

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
9.2
Exceptional
James from United States
Solo traveler
Executive Suite
Stayed 4 nights in November 2021

A Split Decision”

This is a bit of a schizophrenic review. On the one hand the room proper could pretty much do no wrong. The bathroom, though, had a couple of grave issues. First, the good. The room, the "Executive Suite" was huge. Oddly, in the current Agoda listing there is only one picture that shows this, the last after a lot of the bathroom. The thing is so long that one almost has to stand on a chair to see the floor at the other end due to the curvature of the earth. The king bed looks like a double does in most hotel rooms. There is one caveat here, though: That size is largely due to this not being a suite by most definitions. Suites usually have multiple rooms. This does not. For me, and I suppose most travelers, this is no problem, though I could see a business traveler intending to have a meeting with a client and a large bed might be seen as inappropriate. The mini bar had great variety, though with breakfast costing 110 dirhams (though available until noon!) I did not investigate the price; this oddly required one to swipe one's key card somewhere and the prices would be displayed on the TV or something like that. The curtains were exceptional: Barely a ray of light got through when they were drawn. Overall it was one of the best rooms I've stayed in... until you had to heed the call of nature and venture into the lavatory. The first problem was the hot water at the sink. It took several minutes to arrive and when it did it never reached a temperature much over medium warm. I tried reducing the flow rate in case it was an on-demand heater but this had no effect. The temperature would be fine for hands and face washing but it was way too low for shaving, at least for me. I have whiskers that need nano-sized lumberjacks to tame so steaming hot water is a must. If you do not share this unfortunate trait the only problem would be the wait. Oddly, the shower, after maybe two minutes, produced water that could cook a lobster. It was amazing. I believe I was bright red for

Reviewed November 24, 2021

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Thank you for your detailed review. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
9.6
Exceptional
Sarah from Ireland
Group
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 5 nights in February 2022

Lovely Hotel”

Lovely hotel, spacious clean well equipped rooms. Pleasant staff. Only issue very minor is hot beverage service at breakfast very hit and miss. Located very close to metro area is safe but probably more suited to businesss breaks. One thing to note is the hotel is located in a dry area meaning there is no alcohol sold in the hotel or locality.

Reviewed February 16, 2022

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. With regards to your comment on the bar, true the hotel does not have one, but the neighborhood has so much offerings and some 25 bars and entertainment venues are less than 10 minutes away. In fact 3 bars are just next door to us. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
ISABELA from Brazil
Couple
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 6 nights in November 2021

The best honeymoon”

We went on our honeymoon, the hotel gave us an upgrade with a beautiful dessert in the room. Staff always willing to help and polite.

Reviewed December 03, 2021

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Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind words. We are working hard to be the best Hotel in terms of Value and personalized service in Dubai Be assured, all your motivating comments will be passed on to the entire team to highlight their great efforts and dedication towards our guests satisfaction. We look forward to welcoming you back soon to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Khalid from Saudi Arabia
Group
Superior Room
Stayed 2 nights in January 2022

The best place ever in albarsha”

The staff are amazing and the dealing with customers with the most respect .. Thanks alot

Reviewed January 27, 2022

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Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind words. We are working hard to be the best Hotel in terms of Value and personalized service in Dubai Be assured, all your motivating comments will be passed on to the entire team to highlight their great efforts and dedication towards our guests satisfaction. We look forward to welcoming you back soon to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
HANI from Egypt
Business traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 1 night in August 2021

So Nice”

Nice, clean, good value for money, location

Reviewed September 16, 2021

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
KAMAR from Belgium
Solo traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 4 nights in September 2021

best in dubai”

was very satisfied with hotel /food /location everything

Reviewed December 09, 2021

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Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards, Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
9.6
Exceptional
SAEED from United States
Business traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 2 nights in June 2021

Exceptional”

Excellent staff. All of them have been carefully selected by your excellent management. I'm happy to be your guest. Front desk، restaurant and all other staffs were perfect.

Reviewed June 23, 2021

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Thank you for taking the time to review our hotel online. We very much appreciate your recognition on the staff service as well as the overall hotel facilities and it was a pleasure to have you as our guest. We look forward to welcoming you back Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
9.6
Exceptional
Jaesoo from United Arab Emirates
Solo traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 2 nights in September 2021

Good”

Spacious room and nice staff. Especially a staff, Koryna, give me a really generous and kind attitude.

Reviewed September 29, 2021

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Thank you for taking the time to review our hotel online. We very much appreciate your recognition on the staff service as well as the overall hotel facilities and it was a pleasure to have you as our guest. We look forward to welcoming you back Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
8.8
Excellent
Bhavik from Luxembourg
Family with young children
Premium Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 4 nights in October 2021

A Nice Hotel ”

Stayed for 6 days or so at the Grand Cosmopolitan. The hotel has met and also exceeded my expectations. Rooms are spacious and contemporary looking. Stayed at the Premium rooms and then the Executive Suite and Grand Suite. Rooms were great. Breakfast has a good variety of options. I usually got the chef to cook my eggs with egg whites only and everything on it. Quite accommodating. Fadil, Nikita and Sabina at the reception were pleasant and helpful. Thanks to them for the good quality service and info during my stay. Will return again. 👍🏽.

Reviewed October 28, 2021

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We thank you for taking the time to share your experience at the Grand Cosmopolitan Hotel. We are pleased to have satisfied your expectations and your comments have been passed on to our team as they are very encouraging and will help us pushing our benchmarks upwards. Once again thank you for sharing your thoughts and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel on your next visit. Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
10.0
Exceptional
Jarah from Kuwait
Solo traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 2 nights in February 2022

Exceptional”

Thank you fro everything

Reviewed April 14, 2022

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Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
8.4
Excellent
Dalton from Singapore
Group
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 8 nights in March 2022

Service needs improvement ”

Had to change my room 3 times as my request for a twin bed was not taken down. I contracted Covid-19 during my stay here and the staff was not very helpful with the local policies or procedures that I need to take note. Also, no help was offered for my travel buddy when she has to isolate in a different room. We ended up figuring things out on our own and booked another hotel nearby for isolation. Duty manager was great as she step in to help with the processes but I thought the service staffs could be more helpful with the covid guidelines and isolation procedures.

Reviewed March 24, 2022

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Thank you so much for taking the time to share your views on our hotel. We regret the inconvenience caused in the room allocation , but thank you for bringing it to our attention. We have investigated the matter and additional measures were taken to ensure that such oversights do not happen in the future. As for COVID contracted guests, the local authorities have taken strict measure and allocated special hotels for isolation. We regret one again for any shortfall. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. Once again, thank you for taking the time to share your views. Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
9.2
Exceptional
Maha from Saudi Arabia
Couple
Superior Room
Stayed 2 nights in September 2021

Exceptional”

Nice polite people, very clean facilities

Reviewed September 17, 2021

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Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
9.2
Exceptional
Aleksandr from United Arab Emirates
Business traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 3 nights in April 2022

Exceptional”

Good new hotel

Reviewed April 26, 2022

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Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
7.6
Very good
Shabnam from Australia
Solo traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 5 nights in May 2022

New hotel in Dubai ”

Built in 2020 this hotel was nice and new, big & spacious rooms with very comfortable bed and pillows 😊 The buffet breakfast was average quality and expensive so was the restaurant. The lobby is small and basic for a 5 star hotel. The location is close to Mall of emirates, Burj Alarab, and beach. Overall it was a pleasant stay.

Reviewed May 22, 2022

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Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcome you back again to our hotel, you can be assured we will make amends were appropriate to make your future stay a memorable one. Best regards Daria Guest Experience Manager

Responded October 13, 2022
Grand Cosmopolitan Hotel - Dubai
4.8
Talel from Tunisia
Business traveler
Superior Room - Complimentary Kite Beach and Mall of The Emirates Transfer
Stayed 2 nights in July 2021

Acceptable”

reception staff are very rude except the Egyptian found during check-in

Reviewed July 28, 2021

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Thank you for taking the time to review our hotel. Your comment about the staff is extremely disturbing since our team is known for their great service. We believe that you may have faced with an unfortunate and isolated experience . We would like to assure our customers that our main focus and main investment is geared towards the development and training of our Human Resources. We would like to invite you to experience our hotel on your next visit to Dubai to appreciate that the incidents you have faced during your visit are certainly not "common" but unfortunate. We thank you once again for taking the time to share your comments Best regards Daria Guest Experience Manager

Responded October 27, 2022
Grand Cosmopolitan Hotel - Dubai
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