This property is in high demand!
48 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Front desk [24-hour]](https://pix10.agoda.net/property/76991194/0/e121cf630862773b6e9b24c5cd6c0acb.jpeg?ce=2&s=1024x768)
Allowed me to change to a quieter room after checkin

- Many guests have praised the breakfast at this property
Breakfast is very good with variety of food and drinks.

Easy to get access to with close proximity to Osaka Station.
- Many guests have praised the view at this property
250 meters to public transportation - Nishi-Umeda Subway Station is within 250 meters
Free Wi-Fi
Front desk [24-hour]
Restaurants
Massage
Luggage storage
Breakfast
Contactless check-in/out
Laundry
48 travelers have booked today.
Based on 20,645 verified reviews
8.7
8.5
8.5
8.3
8.0
7.8
Nearest transportation options
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Nishi-Umeda Subway Station is within 0.26 km
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Ōsaka Station is within 0.37 km
Location rating score
There are 286 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 0.3km |
| Location rating | 8.7 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 10.8 km |
Based on 14889 reviews from verified travelers
At Hearton Hotel Nishi Umeda, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
While remaining at Hearton Hotel Nishi Umeda, kick start your getaway by visiting the nearest destinations that are within walking distance to the property which include Chapel Goedele, Herbis Plaza / Herbis Plaza Ent, and Billboard Live Osaka.
The average room rate for Hearton Hotel Nishi Umeda in the past month is 12537.76 JPY, compared to city's average of 16042.35 JPY.
Enjoy the flexibility of easy payment at Hearton Hotel Nishi Umeda which supports up to 8, with payment card options including American Express, Visa, UnionPay, Cash, and MasterCard.
60.0% of our past customer reviews have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hearton Hotel Nishi Umeda down in the review section.
Verified families with young children that have stayed at this property have given Hearton Hotel Nishi Umeda an average rating of 8.1. You can look up more complete customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
Hearton Hotel Nishi Umeda has 1 venue available to provide for you and your acquaintances.
The nearest airport to Hearton Hotel Nishi Umeda is Osaka International Airport, 11.0 km away.
Wake up to an incredible buffet breakfast at Hearton Hotel Nishi Umeda. Visitors can enjoy breakfast offered with an additional charge of 1980 JPY for adults and 990 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

Hearton Hotel Nishi Umeda: A Modern Retreat in the Heart of Osaka
Welcome to Hearton Hotel Nishi Umeda, a stylish and contemporary 3.5-star hotel nestled in the vibrant city of Osaka, Japan. With its prime location just 0.3km from the city center, this hotel offers a convenient base for both business and leisure travelers alike.
Boasting a total of 471 well-appointed rooms, Hearton Hotel Nishi Umeda ensures a comfortable and enjoyable stay for all guests. Each room is thoughtfully designed with modern amenities and a soothing color palette, creating a tranquil haven amidst the bustling cityscape. Whether you are traveling solo, as a couple, or with friends, there is a room type to suit every need and preference.
Check-in at Hearton Hotel Nishi Umeda begins from 02:00 PM, allowing you ample time to settle in and start exploring the city. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless experience from the moment you arrive. When it's time to bid farewell, check-out is until 12:00 PM, giving you a leisurely morning to savor your last moments in this captivating city.
Families with children will find Hearton Hotel Nishi Umeda a comfortable choice, although it's important to note that children do not stay free of charge. The hotel's child policy may include extra charges, providing a hassle-free stay for families traveling with little ones. With its warm and welcoming atmosphere, the hotel ensures that every guest, regardless of age, has a memorable and enjoyable stay.
Since its establishment in 1999, Hearton Hotel Nishi Umeda has been a popular choice among travelers seeking a modern retreat in the heart of Osaka. Its proximity to the city center and a mere 60-minute drive to the airport make it an ideal choice for both business and leisure travelers. So, whether you are visiting Osaka for business meetings, exploring the vibrant street food scene, or immersing yourself in the city's rich cultural heritage, Hearton Hotel Nishi Umeda offers a convenient and comfortable stay for every traveler.
Relax and Unwind at Hearton Hotel Nishi Umeda's Entertainment Facilities
At Hearton Hotel Nishi Umeda, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a range of entertainment facilities designed to help you unwind and indulge in some well-deserved pampering.
Indulge in a soothing massage at our on-site spa, where skilled therapists will melt away your stress and tension. Whether you prefer a deep tissue massage to release tight muscles or a gentle aromatherapy massage to relax your mind, our spa offers a variety of treatments to cater to your needs.
After your massage, treat yourself to some well-deserved relaxation in our steam room. Step into the steamy oasis and let the warm mist envelop you, easing your muscles and promoting detoxification. The steam room is the perfect place to unwind and recharge, leaving you feeling refreshed and rejuvenated.
At Hearton Hotel Nishi Umeda, we believe that a truly enjoyable stay goes beyond comfortable accommodations. With our exceptional entertainment facilities, including a spa and steam room, we ensure that you can relax and indulge in a tranquil oasis right in the heart of Osaka.
Convenience Facilities at Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda offers a range of convenient facilities to ensure a comfortable stay for its guests. With a laundry service and dry cleaning available, travelers can easily keep their clothes fresh and clean throughout their trip. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuable belongings are secure.
For those who need to stay connected, Hearton Hotel Nishi Umeda offers Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, staying connected has never been easier.
To make the check-in and check-out process hassle-free, the hotel provides express check-in/check-out services. This allows guests to quickly settle in or depart without any unnecessary delays. Additionally, the hotel offers luggage storage for those who arrive early or have a late departure, ensuring that guests can explore the city without carrying around their bags.
For added convenience, Hearton Hotel Nishi Umeda features vending machines on-site, offering a variety of drinks and snacks. This allows guests to grab a quick refreshment whenever they need it. Furthermore, the hotel provides daily housekeeping services, ensuring that the rooms are always clean and tidy.
With these convenient facilities, Hearton Hotel Nishi Umeda aims to provide a hassle-free and enjoyable experience for all its guests.
Modern Comfort and Convenience at Hearton Hotel Nishi Umeda
Step into a world of modern comfort and convenience at Hearton Hotel Nishi Umeda in Osaka, Japan. The hotel offers an array of top-notch room facilities to ensure a pleasant stay for every guest.
Each room at Hearton Hotel Nishi Umeda is equipped with air conditioning, allowing you to customize the temperature to your liking. Whether you prefer a cozy and warm ambiance or a cool and refreshing atmosphere, you can find the perfect setting to suit your needs. Additionally, the hotel provides bathrobes, allowing you to indulge in ultimate relaxation and comfort during your stay. Wrap yourself in the soft, plush fabric and unwind after a long day of exploring the vibrant city.
For your convenience, each room is furnished with a hair dryer, eliminating the need to pack one in your suitcase. Start your day with a fresh and stylish look by effortlessly drying your hair before heading out to explore Osaka. In addition, a television with satellite/cable channels is available in every room, providing endless entertainment options. Catch up on your favorite shows or unwind with a movie after a day of sightseeing. Lastly, a refrigerator is provided in each room, allowing you to store drinks and snacks for those moments when you need a quick refreshment.
At Hearton Hotel Nishi Umeda, you can expect nothing less than a comfortable and convenient stay. With amenities like air conditioning, bathrobes, a hair dryer, a television with satellite/cable channels, and a refrigerator, your stay in Osaka will be truly enjoyable and hassle-free.
Indulge in Culinary Delights at Hearton Hotel Nishi Umeda
At Hearton Hotel Nishi Umeda, guests can experience a gastronomic journey like no other. The hotel boasts a delightful restaurant that offers a wide range of delectable dishes to satisfy every palate. From traditional Japanese cuisine to international favorites, there is something for everyone to enjoy. With a cozy and inviting ambiance, the restaurant provides the perfect setting for a memorable dining experience.
Start your day off right with a scrumptious breakfast buffet at Hearton Hotel Nishi Umeda. The hotel offers a daily housekeeping service to ensure that the breakfast spread is always fresh and enticing. Indulge in a delightful continental breakfast that includes an array of freshly baked pastries, cereals, fruits, and more. Whether you prefer a hearty meal or a light bite, the breakfast buffet has something to cater to every taste and dietary preference. With its convenient location and delicious offerings, Hearton Hotel Nishi Umeda is the perfect choice for food lovers seeking a memorable dining experience in Osaka, Japan.
Comfortable and Versatile Room Options at Hearton Hotel Nishi Umeda
Discover a variety of thoughtfully designed rooms at Hearton Hotel Nishi Umeda that cater to different travel needs. The Twin Room Non-Smoking offers 21 square meters of space with two cozy single beds, perfect for friends or colleagues traveling together. For those seeking a more intimate setting, the Double Room Non-Smoking provides 15 square meters with a comfortable double bed, ideal for couples or solo travelers. Families or groups can opt for the Triple Room Non-Smoking, which also spans 21 square meters and features either two semi-double beds or a sofa bed, offering flexible sleeping arrangements.
Booking these rooms through Agoda ensures you receive the best prices available, allowing you to enjoy your stay without worry. The process is straightforward and hassle-free, making your reservation experience smooth and convenient. Whether you're traveling alone, with a partner, or with family, Hearton Hotel Nishi Umeda's diverse room options combined with Agoda's easy booking platform guarantee a comfortable and budget-friendly stay in Osaka.
Discover the Vibrant Neighborhood of Umeda in Osaka
Nestled in the heart of Osaka, Japan, the bustling neighborhood of Umeda is a vibrant and exciting destination that offers a myriad of attractions and experiences. Known as the city's business and commercial district, Umeda is a hub of activity, where modern skyscrapers blend seamlessly with historic landmarks, creating a unique blend of old and new.
One of the highlights of Umeda is its world-class shopping scene. The area is home to numerous department stores, including the iconic Hankyu Department Store and the sprawling Osaka Station City. Here, you can indulge in a shopping spree, browsing through a wide range of local and international brands, as well as enjoying delicious cuisine at the various restaurants and cafes scattered throughout the area.
Umeda is also a cultural hotspot, boasting several noteworthy attractions. The Umeda Sky Building is a must-visit, offering breathtaking panoramic views of the city from its observation deck. For art enthusiasts, the Umeda Arts Theater showcases a variety of performances, including theater productions and musicals. Additionally, the nearby Osaka Museum of Housing and Living provides a fascinating glimpse into the city's history and traditional way of life.
With its convenient location and vibrant atmosphere, Umeda is the perfect base for exploring Osaka and its surrounding areas. Whether you're a shopaholic, a culture enthusiast, or simply seeking a lively and dynamic neighborhood to explore, Umeda is sure to captivate and inspire.
Convenient Transportation Options from the Airport to Hearton Hotel Nishi Umeda
Located in the vibrant Umeda district of Osaka, Japan, Hearton Hotel Nishi Umeda offers a convenient and comfortable stay for travelers. To reach the hotel from the nearest airport, there are several transportation options available.
If you arrive at Kansai International Airport (KIX), the most popular and convenient way to reach Hearton Hotel Nishi Umeda is by taking the Airport Limousine Bus. The bus departs directly from the airport and takes you directly to Umeda Station, which is just a short walk away from the hotel. The journey takes approximately 60-90 minutes, depending on traffic conditions, and offers a hassle-free and comfortable ride.
Alternatively, you can also take the train from Kansai International Airport to Umeda Station. The airport is connected to the city by the JR West Kansai Airport Line and the Nankai Electric Railway. From the airport, take the train to Namba Station and transfer to the Osaka Metro Midosuji Line, which will take you directly to Umeda Station. From there, it's just a short walk to Hearton Hotel Nishi Umeda.
For those arriving at Osaka International Airport (Itami Airport), the easiest way to reach the hotel is by taking a taxi or using the limousine bus service. Taxis are readily available outside the airport and will take you directly to Hearton Hotel Nishi Umeda in around 30-40 minutes, depending on traffic. The limousine bus is another convenient option, offering a direct route from the airport to Umeda Station.
No matter which airport you arrive at, reaching Hearton Hotel Nishi Umeda is a breeze with the various transportation options available. Whether you choose to take the Airport Limousine Bus, the train, or a taxi, you'll be able to start your stay in Osaka with ease and convenience.
Discover the Vibrant Surroundings of Hearton Hotel Nishi Umeda
Located in the heart of Osaka, Japan, Hearton Hotel Nishi Umeda offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, guests can visit the iconic Kuchu Teien Observatory, where they can marvel at breathtaking panoramic views of the city from its observation deck. For those seeking a thrill, the nearby Hep Five Ferris Wheel offers a unique experience, providing stunning views of Osaka's skyline as it rotates gracefully above the bustling streets below.
Umeda Sky Building is another must-visit attraction in the area. This architectural marvel boasts a futuristic design and features an observation deck known as the Floating Garden Observatory. From here, visitors can enjoy sweeping vistas of the cityscape, especially during sunset when the sky is painted in vibrant hues.
Nature enthusiasts will appreciate the tranquil beauty of Nakanoshima Park, a serene oasis nestled between the Dojima and Tosabori Rivers. With its lush greenery, picturesque walking paths, and charming bridges, this park is the perfect spot for a leisurely stroll or a peaceful picnic.
For those interested in history and culture, the Mint Museum is just a stone's throw away. This museum showcases the fascinating history of Japanese currency and offers guided tours of its historic building and beautiful gardens.
Other nearby attractions include Shin Umeda City, Osaka City Central Hall, Osaka Tenmangu Shrine, Kids Plaza Osaka, and Tsuyunoten Shrine, ensuring that guests at Hearton Hotel Nishi Umeda will have an abundance of things to see and do during their stay. Whether you're a nature lover, history buff, or simply seeking to immerse yourself in the vibrant atmosphere of Osaka, this hotel's prime location makes it the ideal base for exploring all that the city has to offer.
Convenient Public Transport Stations Near Hearton Hotel Nishi Umeda
Hearton Hotel Nishi Umeda is ideally located near several public transport stations, providing easy access to explore Osaka and beyond. Umeda Train Station, one of the busiest transportation hubs in the city, is just a short walk away from the hotel. From here, you can easily reach popular destinations in Osaka, such as Osaka Castle and Universal Studios Japan, as well as other cities in Japan via the extensive train network.
For those looking to explore the city by subway, Minami Morimachi Subway Station, Kitahama Subway Station, Awaza Subway Station, Higobashi Subway Station, Sakaisuji Hommachi Subway Station, and Honmachi Subway Station are all conveniently located near the hotel. These stations provide access to various subway lines, allowing you to reach different parts of Osaka with ease. Whether you want to visit the vibrant shopping districts of Shinsaibashi and Namba or experience the historic charm of Osaka Castle, these subway stations offer a convenient way to navigate the city.
Additionally, if you prefer to travel by bus, the West Japan JR Bus stop is just a short distance from the hotel. This provides another convenient option for exploring Osaka and the surrounding areas. Furthermore, Osaka Tenmangu Train Station and Nakanoshima Station are also nearby, offering additional transportation options for your convenience. With such a wide range of public transport stations in close proximity to the hotel, you can easily discover all that Osaka has to offer during your stay at Hearton Hotel Nishi Umeda.
A Culinary Adventure in the Heart of Umeda
Located in the vibrant neighborhood of Umeda, Hearton Hotel Nishi Umeda is surrounded by a plethora of dining options that are sure to satisfy any palate. From traditional Japanese cuisine to international flavors, there is something for everyone just steps away from the hotel. Indulge in the authentic flavors of Kichiri Umeda, where you can savor delicious Japanese dishes made with the freshest ingredients. For those craving a unique dining experience, OKOGE Umeda offers a fusion of Japanese and Western flavors, creating innovative and mouthwatering dishes. ZINO UMEDA is the perfect spot for wine enthusiasts, offering an extensive selection of wines paired with delectable Italian cuisine. Meat lovers will delight in the offerings at Yakiniku Lab Umeda, where you can grill your own premium cuts of meat to perfection. For a taste of Hokkaido, head to Moeyo Mensuke, a cozy ramen shop specializing in rich and flavorful miso-based broths. If you're in the mood for sushi, Hakodate Gourmet-kaitenzushi Kantaro Grand Front Osaka is a must-visit. Enjoy a wide variety of freshly made sushi, rotating on a conveyor belt for your convenience. Aburiya Umeda is a popular izakaya-style restaurant, serving up mouthwatering grilled dishes and a wide selection of sake. Barbacoa Umeda is the go-to place for meat lovers, offering a range of juicy steaks and grilled specialties. Hanakujira is a hidden gem known for its traditional Japanese dishes and cozy atmosphere. Lastly, Shabutei Nishi Umeda is a hot pot restaurant where you can enjoy a variety of fresh ingredients cooked in a flavorful broth. With such a diverse range of culinary delights right at your doorstep, Hearton Hotel Nishi Umeda is the perfect choice for food lovers looking to embark on a culinary adventure in Osaka.
Shop 'til You Drop at Nishi Umeda
Hearton Hotel Nishi Umeda is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just a short stroll away, you'll find the trendy fashion retailer H&M, where you can browse through the latest styles and find the perfect outfit. For a more upscale shopping experience, head to the Hankyu Umeda Main Store, a renowned department store that offers a wide range of luxury brands and designer goods. If you're looking for unique and stylish accessories, make sure to visit Tenmatenjin Maidoya, a boutique store known for its exquisite collection of jewelry and accessories. Art enthusiasts will appreciate graf, a contemporary art gallery that showcases the works of both local and international artists. For those in need of some retail therapy, Wiste Mall is just a stone's throw away, offering a variety of shops and boutiques to explore. Crost is a must-visit for fashion-forward individuals, with its selection of trendy clothing and accessories. Home decor enthusiasts will be delighted by GLÜCK and TREE-C FURNITURE, where you can find stylish furniture and home accessories to spruce up your living space. Utsubo Stock is a treasure trove for vintage lovers, with its unique collection of vintage clothing and accessories. And for all your electronic needs, ekimo umeda is the place to go, offering a wide range of gadgets and tech products. With such a diverse array of shopping landmarks surrounding Hearton Hotel Nishi Umeda, you'll be spoilt for choice and guaranteed to find something special to take home.
Affordable Luxury in Osaka: Hearton Hotel Nishi Umeda
Looking for a budget-friendly option without compromising on comfort and style? Look no further than Hearton Hotel Nishi Umeda, where you can experience affordable luxury in the heart of Osaka. With an average room price of just $94, this hotel offers exceptional value compared to the city's average room price of $124.
At Hearton Hotel Nishi Umeda, you'll find spacious and well-appointed rooms that provide a tranquil retreat from the bustling city. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a comfortable stay. Whether you're traveling for business or leisure, you'll appreciate the thoughtful touches and attention to detail that make this hotel stand out.
Not only does Hearton Hotel Nishi Umeda offer great value, but its prime location in the vibrant Umeda district also makes it a convenient base for exploring Osaka. Just a short walk away, you'll find numerous shopping malls, restaurants, and entertainment venues, allowing you to immerse yourself in the city's vibrant atmosphere. So why settle for an average hotel when you can enjoy the best of Osaka at an affordable price? Book your stay at Hearton Hotel Nishi Umeda today and experience the perfect blend of comfort, convenience, and value.
Exceptional Service and Convenient Location
Hearton Hotel Nishi Umeda in Osaka, Japan, has received rave reviews from its satisfied guests. One reviewer highly recommends this hotel, praising the excellent service provided by the staff. Another guest loved their stay, highlighting the hotel's convenient location. The positive feedback continues with mentions of the clean rooms and the helpfulness of the staff. Visitors appreciate the perfect location for exploring the area and compliment the friendly and kind hotel staff. With its exceptional service and convenient location, Hearton Hotel Nishi Umeda is the perfect choice for your stay in Osaka.
Hearton Hotel Nishi Umeda: A Delightful Stay in Osaka
Hearton Hotel Nishi Umeda in Osaka, Japan, has garnered positive customer ratings across various aspects, making it an excellent choice for travelers seeking a delightful stay. With an impressive overall rating of 8.1, guests are consistently impressed by the value they receive for their money. The hotel offers exceptional amenities and services at a reasonable price, ensuring a memorable experience without breaking the bank.
When it comes to cleanliness, Hearton Hotel Nishi Umeda truly excels with a rating of 8.3. Guests appreciate the hotel's commitment to maintaining a pristine environment throughout their stay. From the sparkling clean rooms to the spotless common areas, the attention to detail is evident. This dedication to cleanliness creates a refreshing and comfortable atmosphere, allowing guests to relax and unwind after a day of exploring the vibrant city of Osaka.
Another highlight of Hearton Hotel Nishi Umeda is its prime location, earning an impressive rating of 8.7. Situated in the heart of Osaka, guests have easy access to a multitude of attractions, shopping districts, and dining options. Whether it's exploring the bustling streets of Umeda or visiting popular landmarks like Osaka Castle or Universal Studios Japan, everything is conveniently within reach. The hotel's central location ensures that guests can make the most of their time in this vibrant city, immersing themselves in its rich culture and vibrant atmosphere.
Very good8.0
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
[Notice of breakfast price change] From April 1, 2025, breakfast prices will be changed as follows.
*The advance ticket system will be abolished and a flat rate will be applied.
We appreciate your understanding.
[Notice of Facility Closure Due to Equipment Inspection] Due to facility inspection, we will be closed on the following dates.
[Closed] 19th (Sun), 20th (Mon), and 21st (Tue), April 2026.
We apologize for any inconvenience this may cause and appreciate your understanding.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel's location has been praised by many guests for its easy access to Osaka Station and airport transfer, as well as being within walking distance to JR Osaka Station. Guests also appreciate the variety of shopping malls nearby. The staff is known for their excellent and friendly service, which is often mentioned in reviews. The rooms are clean and comfortable with some amenities, including a Japanese toilet seat.
Few reviews cite ongoing construction near the hotel, but it's still worth considering.
Did you find this review summary helpful?
Heaton Hotel Nishi Umeda is located in a quiet area in Umeda. It is near the West Gate of the JR Osaka Station. As such, convenience stores and other shops are accessible. It is also within walking distance to the Umeda Sky Building and Observatory. For Catholics, this hotel is near the Catholic Osaka Umeda Church. The room for a single occupant is sufficient. It has the needed amenities, though cleanliness can be improved (kindly check the hair dryer for debris before using). The remote controls did not have English translations, so it was quite a challenge. Breakfast was also satisfying. You can eat while looking at the street. The staff were also accommodating. They were polite and answered queries well. Overall, this hotel is recommended for those who want to explore the Umeda area. Rates are more expensive during the weekend, so if you are on a budget you might want to consider other hotels/areas.
Thank you very much for staying at our hotel. We are very pleased to read that you enjoyed our hotel's location and the surrounding facilities. However, we sincerely apologize for any shortcomings in our cleaning. In particular, regarding the hair dryer, we were right, and we will share your feedback and strive to ensure that no oversights are overlooked during our final check. We also appreciate your valuable feedback regarding the remote control language, and will use it as a reference for future visits. We also appreciate your kind words regarding our staff's service. We will continue to strive to ensure that our guests have a comfortable stay. We hope you will continue to use our hotel when you visit the Umeda area. We look forward to welcoming you again.
Only a few minutes walk from JR Osaka station, half an hour to Itami airport, also close to metro and Hankyu Station. Breakfast was fantastic with good variety. Double room was very small with double bed, not queen but clean. Bathroom is also tiny but practical. Amenity was very good especially green tea and instant coffee. There is a kettle in the room. People were using heater but we used aircon. Some building system doesn't let you use opposite but in this hotel we could do so. The building is right next to the railroad so it's very noisy till they stops running if you open the window. Bedding was nice. They kept our luggage when we went for Himeji for a two day trip. It seems always full. If you have a busy schedule, it's good to stay near the station. Thanks Agoda and Hearton hotel!
Thank you for staying at our hotel. We are very pleased to hear that you were pleased with our hotel's location, which is within walking distance of JR Osaka Station and offers excellent access to various transportation options. We are also very pleased to hear that you were pleased with the wide selection of breakfast options and the amenities in your room. We apologize that the size of the double room and bathroom did not meet your expectations. We are relieved to hear that you found the room clean and easy to use. We will also address any noise concerns you may have if you contact us in advance. We are also happy to store your luggage after you check out, as long as you pick it up that same day. We hope to see you again on your next stay. We look forward to serving you again.
Hotel is about a 7-10 minute walk to the gate for the JR lines and about 4-5 minutes to the closest entrance to the subway for the Yotsubashi Line. There was ongoing construction while we were there, so the path after crossing the street from Osaka Station in front of the KITTE department store was a bit narrow and felt quite congested when traversing during peak hours. We mainly selected this hotel because it was close to the bus terminal which we prefer taking back to the airport instead of the train. The KITTE department store has a lot of food options and places to drink, if you are into that, and the Daimaru department store is connected by a bridge for more shopping. 7-Eleven and a small, yet well-stocked, Donki can be found on your way to the JR gate. One thing I really liked about the hotel is how efficient their elevator system was. There would usually be an elevator waiting for us on the first floor when we returned to the hotel. The check-in process was quick and checking out was simply a matter of dropping your room key in a box they have out in the lobby every morning. The room felt small even for Japan standards. You have to remember you're essentially paying for location. We didn't like that one side of the bed was flush against the wall; it made it difficult for the person on that side to get out of bed. One other review mentioned getting the desired water temperature in the shower was challenging which I have to concur with. We did not bother with washing our clothes here based on reviews mentioning the machines were on the older side and did not completely dry, so we opted to walk down a few streets to a laundromat. Nonetheless, I would recommend staying at this hotel due to its affordability and location.
Thank you for staying at our hotel. Our hotel is particularly well-connected to public transportation and nearby shopping facilities, making it an extremely popular choice for both business travelers and tourists alike. We are very pleased to hear that the elevator was efficient and that the check-in and check-out procedures met your expectations. We apologize that the bed arrangement and amenities in your room did not meet your expectations. Please contact the front desk if you need any assistance. Thank you for recommending our hotel despite the inconvenience. We hope you will visit us again and enjoy an even better stay. We wish you a safe journey.
We stayed here twice. First was a triple room with extra room, second is double room with limited space. My husband had a hard time exercising in the room but it's very common to have a small room with double bed. Breakfast had so many kinds of food, western and Japanese with fruit and yogurt and different drinks. Food was all healthy. A few minutes walk from JR Osaka station, exit in south west side. There's a laundry facility downstairs and a microwave in front of the elevator. They can send your suitcase to the next destination so easy. Easily go to Itami airport from Hankyu Osaka station which is next to JR Osaka station. The staff was very helpful but one time I asked to hold a luggage, they refused but when I asked a different staff, it was ok. Maybe they have limited space. It was a good place. Thanks Agoda and Hearton hotel,
Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay and appreciated the variety of breakfast options we offer, as well as our convenient location near JR Osaka station. We understand that room size can be a challenge, especially for exercise, and we appreciate your understanding regarding this matter. We apologize for the inconsistency you experienced with luggage storage and will address this with our team to ensure better communication in the future. Thank you once again for your feedback, and we hope to welcome you back for another enjoyable stay!
250 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“GREAT VALUE”
Stayed only one night at Hearton Hotel Nishi umeda and wished we could have stayed more, in my next time travell to Osaka I will definitely stay here again. Location is perfect for travellers who have luggages and travel through many cities in Japan. It's connected directly to Osaka station west exit by an alley behind KITTE building. Streets around are huge, clean and safe. Being next to Osaka station is not only convenient for moving around but tons of restaurants, local shops and shopping centers around, you can find anything you need. The room is basic and narrow as other hotel rooms in Japan. Clean, bright from a big window. Check in, lugge storage and check out process are smoothly fast. There are free amenities on the first floor, water dispenser on every single floor. Really satisfied with ourstaying here.
Thank you very much for staying at our hotel. We are very happy to read that your stay was a pleasant one. We also appreciate your positive feedback about our convenient location and our check-in and check-out process. Your feedback encourages us. We hope you will stay with us again next time.