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Hotel Hankyu International
19-19 Chayamachi Kita-ku, Umeda, Osaka, Japan, 530-0013 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
Shops
Bar
Restaurants
Exceptional”
Very convenience for shopping, great location and nice view, and clean, but some facilities are a bit old.
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback on your stay.All our staff are extremely pleased to hear you were satisfied with the view from your room.We will take your comments seriously and use them to improve our service.All our staff look forward to having you stay with us again. Hotel Hankyu International Manager
good location, nice hotel”
very friendly and kind people, good location, nice view quite room
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback on your stay.We are delighted to have received your many compliments.We will continue to improve our service further.All our staff look forward to having you stay with us again. Hotel Hankyu International Manager
Excellent ”
Travelling with my 6 year old daughter, the location is perfect with loads of restaurants around. I left my coat in the hotel and they emailed me right away, very helpful staff!
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate you taking the time to submit your feedback.We are delighted to receive your compliments about our staff's service and location. We will continue to improve our service further.All our staff look forward to having you stay with us again. Hotel Hankyu International Manager
Breathtaking!”
The service was fantastic and the room itself was spacious and comfortable. The bathroom was the highlight of the room, very large and welcoming. The view the rooms had was amazing, a beautiful look over of Osaka. The service was highly appreciated too! I would definitely recommend this hotel!
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Umeda hotels”
A location that serves well and the hotel is great.with veiw that is beautiful in the early morning.
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback.All our staff are extremely pleased to hear you were satisfied with morning view.We hope you will consider staying with us again in future.We look forward to having you stay with us again. Hotel Hankyu International Manager
Excellent hotel”
Spacious room. Clean and convenient. Location is great, and not too busy.
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high class hotel, with good facilities”
very comfortable hotel, they even provide Guerlain shower sets. the japanese breakfast is very good too! you can take a bus from here to the airport directly, save some walking.
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Excellent”
Amazing staff service and superb location, right in the center of shopping and eating district!! Rooms are huge compared to other hotels in Japan!!
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback.We are delighted to hear that you enjoyed your stay with us the other day.All our staff will make efforts to ensure that you are more satisfied the next time you stay with us.We look forward to having you stay with us again in future. Hotel Hankyu International Manager
Amazing experience. ”
Superb hospitality
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Dear Mr. Sean We would like to express our great thanks to you for staying at Hotel Hankyu International and taking the time to write such a review. It is such an honor to hear that our hotel could meet your expectations. We would love to have you back again in the near future for another great experience. Best Regards, Hotel Hankyu International Service team
Excellent”
As tourists we would have appreciated a breakfast buffet style for early in the mornings, they had a perfect setting for it in the Night & Day restaurant, but could only offer set ( european) breakfasts at Malmaison for early risers. On the whole it was a lovely hotel with lovely staff but more aimed at the wedding and celebrations market
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Great View”
It felt very luxurious, the staff were very nice as well. I wish the fridge items were free considering the price.
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Dear Ms. KATELYN Thank you very much for staying at Hotel Hankyu International. For about the fridge items, we apologize for not being able to meet your expectation. It’s such an honor to hear that you felt luxurious and your comment about our staff. We appreciate your review and we hope to have the opportunity to welcome you back to visit again. Best Regards, Hotel Hankyu International
Excellent”
Everything is good except it’s far from umeda station and shopping malls.
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Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback.We are extremely pleased that you were satisfied with your stay.We hope you will consider staying with us again in future.All our staff look forward to having you stay with us again. Hotel Hankyu International Manager
Beautiful, spacious room”
Beautiful large room with 2 beds, small lounge area, table and 2 chairs. Great view towards the Umeda area. Huge bathroom with separate shower and bath. Well stocked with toiletries and other items. Staff are incredibly attentive and helpful. Short walk to Jr rail and Metro stations. Lots of eateries around the hotel.
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Very good”
Covid 19.. hotel fairly empty .. unpleasant encounter with Japanese lady conceige on duty on evening of 3th March Hv asked for moisturizer n she contemptuously dismissed no provision .. subsequently got it fr housekeeping .. very un Japanese in hospitality Other staff very friendly
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Dear Ms. Lee We would like to express our great thanks to you for staying at Hotel Hankyu International and sharing your thoughtful comments. Hotel Hankyu International is committed to provide our guests with the highest quality services. However, it is regrettable that one of our staff make you feel uncomfortable. We are aware of the importance of your comments. We will make efforts to feel you more comfortable if you will give us another chance on your next visit. Also, our service team will never fail to meet your expectations again. We look forward to welcoming you back to Hotel Hankyu International in the near future.Sincerely yours, Hotel Hankyu International Service team
Aged luxury hotel”
Good value though.
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Dear valued customer, Thank you very much for staying at Hotel Hankyu International and taking the time to share your review. We are pleased to hear the review from you. We appreciate again for your feedback and it will motivate us to be better in the future. We look forward to welcoming you back again in the future. Please take care.
Huge and very comfortable and luxurious room.”
We found our way from ShinOsaka to the hotel via subway on the Midosuji Line and then got off at Nikatsu Station. Easy to find hotel and reception on 2nd floor. The Hotel Hanyu International was absolutely luxury for the price. Plenty of staff to greet you and make you feel very welcome and always exceptionally friendly but polite. We arrived early and couldn't check in until 2 pm which seems to be the normal at every Japanese hotel. No problems to leave bags and go sightseeing. On arrival back at the hotel we were escorted up to our luxurious room, shown how to connect to wifi, how to use TV, push button curtains and drapes etc. The extra pillows I requested at time of internet booking were waiting for us on arrival. Nothing was overlooked. The room on the 33 floor with a great view was spacious with two plush lounge chairs, desk and plenty of lighting and outlets to charge Ipad etc. Marble Bathroom is VERY big with both shower and bath with thick towels. The beds were comfortable (2doubles) however we found the pillows a bit too firm. Great surrounding area with 7/11 down nearby street, subway very close and easy to get around on the subway or JR line. We visited Osaka Castle which was OK. The castle and surrounding moat was impressive but the museum inside the castle wasn't as impressive. I would not hesitate to return to the Hotel Hankyu International as our stay was wonderful and a lovely hotel to return after a day of sightseeing. Loved this hotel.
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Amazing high class hotel in central Osaka”
For the price that we paid, I was not expecting a luxury hotel. I felt like I was staying at a 4+ star hotel on a 3 star price. The hotel was fantastic and walking distance to Umeda and Osaka station. Perfect for side trips to Himeji, Kyoto and Nara. Food and shopping only steps away. So good to finish shopping and drop off bags at the hotel before going to dinner. Staff was excellent and surpass Japanese standards which are great to begin with. There was always someone waiting to press the elevator button for us. Small gesture but goes a long way. Also all rooms are on high floors so amazing and unobstructed view of Osaka. Room was very large compared to other Japanese hotels. TV was japanese channels only until i found out that video on demand was free including english movies. This is my new favourite hotel in Osaka and would definitely look forward to staying here again.
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We would like to express our great thanks to you for choosing Hotel Hankyu International from many hotels in Osaka and appreciate you for writing your comment to use your important time. Also thank you in particular for your kind praise of our location. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards,
Fantastic hotel. One of the best I have ever stayed in. Highly recommend”
Hotel Hankyu International (not to be confused with sister property New Hankyu Hotel) is one of the nicest hotels we have ever stayed in. We have traveled extensively and this hotel is beautiful inside with VERY spacious rooms, especially for Japan. Marble and granite bathrooms with both tub and shower. Everything was immaculate and staff could not have been more helpful. They treat guests like royalty. The hotel has 4 restaurant choices and food was very good albeit a bit pricey (but not compared to other hotel foods). I would not hesitate to book this hotel. You will not be disappointed !!!
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Thank you very much to staying at Hotel Hankyu International and taking the time to write such a wonderful review. We're delighted that you enjoyed your recent stay with us. Also thank you in particular for your kind praise of our guest room and staffs and the restaurant. It’s such an honor to hear your comment about us. Thank you once again for your warm comments and especially feedback. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards,
Room with very nice view”
The hotel was located close enough to walk from Umeda station. I followed the direction on the Hotel's website. The reception staff was very nice and the area was full with beautiful flower. I was traveling with my mother and the room was located on the high floor which has a view of river and bridges. The bed was big and the bathroom was very spacious. We didn't have breakfast there but used the basement restaurant area which was convenient. We were going to use a limousine bus to the airport and was told we were able to leave our bags to New Hankyu hotel which is close to the airport bus stop. The hotel rate was in a bit pricey side but it was worth the price and very nice.
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What awesome compliments! We really appreciate your comment and thank you for allowing us to take care of you during your time in Osaka. We are delighted to hear that our hotel was conveniently located for your travel needs. It is also great to know that you enjoyed your stay with a wonderful view from our guest rooms and found our rooms to be comfortable. We have shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We hope you visit us again whenever your travels bring you back to the Osaka area. Best regards,
Excellent”
Hotel Hankyu International has a good location, near Umeda, with plenty of food options nearby. The hotel itself was lovely and the room was very comfortable for our family of 5 (including 1 baby). Service was prompt and helpful. We enjoyed our stay!
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Dear Daryl, Thank you for booking our hotel and taking your time to provide us such a wonderful reviews. We are delighted to know that you were satisfied with our room and the environment around our hotel. It’s also an honor to hear that our service team were helpful to you. Your praise and feedback are the motivation to make us move forward. We look forward to welcoming you back for another fantastic experience again. Hope your travels bring you to Osaka soon! See you!