Facilities, JEN Singapore Orchardgateway by Shangri-La in Singapore
Facilities, JEN Singapore Orchardgateway by Shangri-La in Singapore
Facilities, JEN Singapore Orchardgateway by Shangri-La in Singapore
Entrance, JEN Singapore Orchardgateway by Shangri-La in Singapore
View, JEN Singapore Orchardgateway by Shangri-La in Singapore
JEN Singapore Orchardgateway by Shangri-La
Attractions, JEN Singapore Orchardgateway by Shangri-La in Singapore

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JEN Singapore Orchardgateway by Shangri-La

277 Orchard Road #10-01, Orchard, Singapore, Singapore, 238858 - See map

Conveniently situated in the Orchard part of Singapore, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

60 meters to public transportation

Front desk [24-hour]

Great Breakfast

Great View

Announcements by hotel (1)
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that the swimming pool's operating hours are from 06:00 to 23:00. The payable total price may be increased by 1% due to the GST increase in 2024.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Swimming pool [outdoor]

Bar

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
8.9Excellent

1,671 reviews

1,671 reviews

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Orchard Gateway
60 m
Actually
60 m
Code Deco
60 m
Pact
60 m
Sabrina Goh
70 m
Popular landmarks
Orchard Road
180 m
Chinatown
2.2 km
Singapore Flyer
2.9 km
National Orchid Garden
3.0 km
Singapore Botanic Gardens
3.0 km
Closest landmarks
Border X
90 m
313@Somerset
100 m
Rouge
100 m
Charles & Keith (Orchard)
110 m
Standard Chartered Marathon Singapore
110 m
Value for money8.6
Location rating9.6
Nearest airportSeletar Airport (XSP)
Distance to airport13.2 km

Rooms available at JEN Singapore Orchardgateway by Shangri-La

Club King Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Panorama Club Room
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Room with City View
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Top things to do in Singapore

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La have a swimming pool?

While relaxing at JEN Singapore Orchardgateway by Shangri-La, you can enjoy the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Does JEN Singapore Orchardgateway by Shangri-La provide dry cleaning services?

Yes! JEN Singapore Orchardgateway by Shangri-La provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Does JEN Singapore Orchardgateway by Shangri-La feature an option for contactless check-in and check-out?

At JEN Singapore Orchardgateway by Shangri-La, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What interesting attractions are near by JEN Singapore Orchardgateway by Shangri-La that are in walking range?

While staying at JEN Singapore Orchardgateway by Shangri-La, begin your vacation by checking out the closest attractions that are within close proximity to the property which include 313@Somerset, Rouge, and Charles & Keith (Orchard).

What public parks are close by JEN Singapore Orchardgateway by Shangri-La?

While staying at JEN Singapore Orchardgateway by Shangri-La, indulge in your morning or evening walk at nearby park which include Read Cresent Park, The Joy Of Toys, and Pearl's Hill City Park.

At what time of the year is JEN Singapore Orchardgateway by Shangri-La most popular?

JEN Singapore Orchardgateway by Shangri-La's most popular month where verified tourists have stayed the most is in March.

What is the typical rating that past Families with older children have given to JEN Singapore Orchardgateway by Shangri-La?

Verified families with older children that have stayed at this property have given JEN Singapore Orchardgateway by Shangri-La an average rating of 8.9. You can check out more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to JEN Singapore Orchardgateway by Shangri-La?

The closest train, metro, or bus station is Bedok MRT Station, 10434.73 m away from JEN Singapore Orchardgateway by Shangri-La.

What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to JEN Singapore Orchardgateway by Shangri-La?

The closest airport to JEN Singapore Orchardgateway by Shangri-La is Seletar Airport, 13.0 km away.

More about JEN Singapore Orchardgateway by Shangri-La

More about JEN Singapore Orchardgateway by Shangri-La

Experience Modern Comfort at JEN Singapore Orchardgateway by Shangri-La

Welcome to JEN Singapore Orchardgateway by Shangri-La, a stylish 4-star hotel located in the heart of Singapore. With its prime location on Orchard Road, one of the city's most vibrant shopping and entertainment districts, this hotel offers a perfect blend of convenience, comfort, and contemporary style. Check-in at JEN Singapore Orchardgateway begins at 3:00 PM, allowing you to settle in and start exploring the city at your own pace. The hotel's friendly and attentive staff will be ready to assist you with a seamless check-in process, ensuring a warm welcome to your Singaporean getaway. When it's time to bid farewell to this dynamic city, check-out is until 12:00 PM. This gives you ample time to enjoy a leisurely breakfast, pack your belongings, and make any last-minute arrangements before your departure. The hotel's efficient check-out process ensures that your departure is as hassle-free as possible, leaving you with fond memories of your stay. At JEN Singapore Orchardgateway, families with children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal choice for families looking for a comfortable and affordable accommodation option. With its modern amenities and convenient location, the hotel provides a safe and enjoyable environment for both parents and children. With its unbeatable location, comfortable rooms, and excellent service, JEN Singapore Orchardgateway by Shangri-La is the perfect choice for both leisure and business travelers seeking a memorable stay in Singapore. Book your stay today and experience the best of what this vibrant city has to offer.

Unwind and Indulge at JEN Singapore Orchardgateway by Shangri-La's Vibrant Bar

At JEN Singapore Orchardgateway by Shangri-La, guests can experience a vibrant and lively atmosphere at the hotel's bar. Whether you're looking to unwind after a long day of exploring the city or simply indulge in a night of fun, the bar offers the perfect setting for a memorable evening. With its contemporary design and stylish furnishings, the bar exudes a trendy and cosmopolitan vibe, making it a popular spot for both locals and tourists alike. Sit back and relax with a refreshing cocktail or choose from a wide selection of premium spirits and wines. The talented bartenders are masters at their craft, creating delicious concoctions that are sure to tantalize your taste buds. The bar also offers a delectable menu of bar bites and snacks, perfect for pairing with your favorite drink. Whether you're in the mood for a classic cocktail or a unique creation, the bar at JEN Singapore Orchardgateway by Shangri-La is the place to be for a night of entertainment and enjoyment.

Stay Active and Refreshed at JEN Singapore Orchardgateway by Shangri-La

At JEN Singapore Orchardgateway by Shangri-La, guests can enjoy a range of sports facilities to stay active and refreshed during their stay. The hotel features a state-of-the-art fitness center equipped with modern exercise machines and equipment, perfect for those looking to maintain their fitness routine. Whether you prefer cardio workouts or strength training, the fitness center has everything you need to stay in shape. For those who prefer a refreshing dip in the water, the hotel boasts a stunning outdoor pool. Surrounded by lush greenery and offering panoramic views of the city skyline, the pool provides a serene oasis in the heart of Singapore. Guests can take a leisurely swim or simply relax by the poolside, soaking up the sun and enjoying the tranquil atmosphere. The poolside bar offers a variety of refreshing drinks and light snacks, making it the perfect spot to unwind after a workout or to simply enjoy a lazy afternoon by the pool. With its top-notch fitness center, inviting outdoor pool, and poolside bar, JEN Singapore Orchardgateway by Shangri-La ensures that guests have everything they need to stay active and refreshed throughout their stay. Whether you're a fitness enthusiast or simply looking to relax and rejuvenate, these sports facilities provide the perfect setting for a memorable stay in Singapore.

Convenience Facilities at JEN Singapore Orchardgateway by Shangri-La

Experience unparalleled convenience at JEN Singapore Orchardgateway by Shangri-La, where a range of top-notch facilities are available to ensure a seamless and comfortable stay. From laundry service and room service to safety deposit boxes and a dedicated concierge, every aspect of your stay is taken care of. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or catch up on work. For those looking for a quick and hassle-free check-in or check-out experience, the hotel offers express services. Luggage storage is also available for your convenience, allowing you to explore the city without the burden of carrying your bags. Additionally, JEN Singapore Orchardgateway by Shangri-La provides a vending machine for quick snacks and beverages, perfect for satisfying those sudden cravings. Daily housekeeping ensures that your room is always fresh and tidy, allowing you to relax and unwind after a long day of exploring the vibrant city. With dry cleaning services available, you can keep your clothes looking their best throughout your stay. Enjoy the utmost convenience and comfort at JEN Singapore Orchardgateway by Shangri-La.

Convenient and Hassle-Free Transport Facilities at JEN Singapore Orchardgateway by Shangri-La

At JEN Singapore Orchardgateway by Shangri-La, we understand the importance of convenient and hassle-free transport options for our guests. That's why we offer a range of transport facilities to ensure a seamless and enjoyable stay. For guests who prefer to drive, we provide a spacious car park that is free of charge. Whether you're traveling with your own vehicle or renting one, you can rest assured knowing that your car will be securely parked during your stay. Our car park is conveniently located on-site, allowing you to easily access your vehicle whenever you need it. In addition to the car park, we also offer car hire services for those who prefer to explore the city at their own pace. Our friendly staff can assist you in arranging a car rental, ensuring that you have the freedom to discover Singapore's attractions and hidden gems at your leisure. With our car hire service, you can embark on exciting adventures and create unforgettable memories during your stay at JEN Singapore Orchardgateway by Shangri-La.





Indulge in Culinary Delights at JEN Singapore Orchardgateway by Shangri-La

At JEN Singapore Orchardgateway by Shangri-La, guests can embark on a gastronomic journey with an array of dining options available. The hotel boasts a stylish and contemporary restaurant that offers a diverse menu featuring both local and international cuisines. Whether you're craving traditional Singaporean dishes or international favorites, the restaurant is sure to satisfy your taste buds with its delectable offerings. For those who prefer to dine in the comfort of their own room, JEN Singapore Orchardgateway by Shangri-La also provides convenient room service. Guests can enjoy a wide selection of dishes delivered straight to their doorstep, allowing for a private and intimate dining experience. Additionally, the hotel ensures that guests' needs are taken care of with daily housekeeping services. This means that not only can you indulge in delicious meals, but you can also enjoy a clean and tidy environment throughout your stay. Whether you're exploring the vibrant city or simply unwinding in your room, JEN Singapore Orchardgateway by Shangri-La ensures a delightful dining experience and a comfortable stay.

Luxurious and Spacious Rooms at JEN Singapore Orchardgateway by Shangri-La

Experience the epitome of comfort and style at JEN Singapore Orchardgateway by Shangri-La. With a wide range of room options to choose from, you are sure to find the perfect accommodation to suit your needs. Indulge in the Club Deluxe Double Room, offering a generous 32 square meters of space and a luxurious King Bed. For a more exclusive experience, the Club King Room provides 27 square meters of elegance with a King Bed. Families will appreciate the Deluxe Family Room, spanning 47 square meters and featuring a Queen Bed or Sofa Bed. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily reserve your desired room at JEN Singapore Orchardgateway by Shangri-La without any worries. So why wait? Book now and treat yourself to a memorable stay in Singapore's vibrant city center.

Experience the Vibrant Orchard Road in Singapore

Located in the heart of Singapore, JEN Singapore Orchardgateway by Shangri-La offers an unrivaled experience in the bustling Orchard Road. Known as the shopping paradise of Singapore, Orchard Road is a vibrant and lively street lined with luxury boutiques, department stores, and trendy fashion outlets. With its prime location, guests at JEN Singapore Orchardgateway can easily immerse themselves in the excitement and energy of this iconic shopping district. Aside from its renowned shopping scene, Orchard Road also offers a wide array of dining options to satisfy every palate. From local hawker fare to international cuisines, visitors can indulge in a culinary adventure like no other. The street comes alive at night with its vibrant nightlife, where bars, clubs, and live music venues offer a lively atmosphere for those looking to unwind and have a great time. Beyond the shopping and dining experiences, guests can explore the surrounding attractions near Orchard Road. The hotel is conveniently situated near major landmarks such as the Singapore Botanic Gardens, a UNESCO World Heritage site, and the iconic Marina Bay Sands. With easy access to public transportation, guests can effortlessly explore other parts of Singapore, including the vibrant Chinatown and the historic Little India. Immerse yourself in the heart of Singapore's shopping and entertainment district at JEN Singapore Orchardgateway by Shangri-La. Whether you are a shopaholic, a food enthusiast, or a culture seeker, this hotel offers the perfect base to experience the vibrant Orchard Road and all that Singapore has to offer.

Traveling to JEN Singapore Orchardgateway by Shangri-La from Singapore's Airports

Welcome to JEN Singapore Orchardgateway by Shangri-La, a luxurious hotel located in the heart of Orchard, Singapore's premier shopping district. When it comes to traveling from the airport to our hotel, you have a few convenient options. If you are arriving at Changi Airport, the most common and hassle-free way to reach JEN Singapore Orchardgateway is by taxi. The journey takes approximately 25 minutes, depending on traffic, and offers stunning views of Singapore's modern skyline. Taxis are readily available at the airport's designated taxi stands, and our hotel's address is well-known to all drivers. For a more budget-friendly option, you can also take the MRT (Mass Rapid Transit) from Changi Airport to Somerset MRT station, which is just a short walk from our hotel. The MRT is a reliable and efficient mode of transportation in Singapore, and the journey from the airport to Somerset station takes around 40 minutes. Once you arrive at Somerset station, simply follow the signs to Orchardgateway and you will find JEN Singapore Orchardgateway by Shangri-La. No matter which mode of transportation you choose, rest assured that your journey from the airport to JEN Singapore Orchardgateway by Shangri-La will be convenient and comfortable. We look forward to welcoming you to our hotel and providing you with an unforgettable stay in the vibrant city of Singapore.

Explore the Vibrant Surroundings of JEN Singapore Orchardgateway by Shangri-La

Surrounded by a plethora of iconic landmarks and attractions, JEN Singapore Orchardgateway by Shangri-La offers an unbeatable location for those looking to immerse themselves in the vibrant city of Singapore. Just a short distance away, you will find the stunning Singapore Botanic Gardens, a UNESCO World Heritage Site. Take a leisurely stroll through the gardens and discover the breathtaking beauty of the National Orchid Garden, home to over 1,000 species of orchids. For history enthusiasts, the National Museum of Singapore and the Battlebox are must-visit attractions. Dive into Singapore's rich history as you explore the exhibits and artifacts that showcase the nation's journey to independence. Nearby, Fort Canning Park offers a tranquil escape from the bustling city. Discover lush greenery, historical landmarks, and even catch a live performance at the park's outdoor theater. Shopaholics will be delighted to know that the renowned ION Orchard is just a stone's throw away. Indulge in a world-class shopping experience as you browse through a wide selection of luxury brands and trendy boutiques. If you happen to visit during August, you can also catch the exciting Singapore Night Festival, a vibrant celebration of art, culture, and heritage. For those interested in culinary adventures, At-Sunrice, a prestigious culinary school, offers a range of gastronomic experiences. Learn the art of cooking or simply savor delectable dishes prepared by talented chefs. Additionally, the Church of the Sacred Heart, a beautiful architectural gem, is worth a visit for its serene ambiance and stunning stained glass windows. Families traveling with children will appreciate the convenience of having the SBCC Baby & Child Clinic Bishan nearby. Rest assured knowing that medical assistance is easily accessible should the need arise. With its prime location amidst these landmarks and attractions, JEN Singapore Orchardgateway by Shangri-La is the perfect base for an unforgettable stay in Singapore.

Convenient Public Transport Stations near JEN Singapore Orchardgateway by Shangri-La

Located in the heart of Singapore, JEN Singapore Orchardgateway by Shangri-La offers easy access to several nearby public transport stations. Just a short walk away, guests will find themselves at Somerset MRT Station, Orchard MRT Station, and Dhoby Ghaut MRT Station. These stations provide seamless connections to various parts of the city, making it convenient for guests to explore all that Singapore has to offer. For those looking to visit the stunning Botanic Gardens or explore the vibrant Newton area, Botanic Gardens MRT Station and Newton MRT Station are also within close proximity to the hotel. These stations are well-connected to the rest of the city, allowing guests to easily venture out and discover the city's attractions. Additionally, Stevens MRT Station is also nearby, providing another convenient transport option for guests. Whether guests are traveling for business or leisure, the accessibility to these public transport stations ensures that getting around Singapore is a breeze.

Diverse Culinary Experiences at JEN Singapore Orchardgateway

JEN Singapore Orchardgateway by Shangri-La offers a plethora of dining options within walking distance. Indulge in the delicious French cuisine at Poulet + Brasserie - ION Orchard or enjoy a relaxing afternoon tea at Arteastiq @ Mandarin Gallery. For those craving Japanese flavors, Kiseki Japanese Buffet Restaurant and Fire Ramen & Izakaya by Menbaka @The Centrepoint are must-visit destinations. If you're in the mood for some hearty curry, Monster Curry - ION Orchard is the place to be. Cajun on Wheels at Plaza Singapura is perfect for seafood lovers, while Shisen Hanten by Chen Kentaro serves up delectable Szechuan cuisine. The Assembly Ground at Cineleisure is a great spot for brunch, and Pocha! Korean Street Dining at Plaza Singapura will satisfy your cravings for authentic Korean street food. Lastly, don't miss out on the mouthwatering pastries at French Fold Orchard. With such a diverse range of culinary experiences just steps away from the hotel, guests at JEN Singapore Orchardgateway are spoiled for choice.

Shop 'til you drop at Orchard Road

Located in the heart of Singapore's famous shopping district, JEN Singapore Orchardgateway by Shangri-La is surrounded by an array of shopping landmarks. Just steps away, you'll find Isetan Scotts, a premier department store offering a wide range of fashion, beauty, and lifestyle products. For those looking for unique treasures, Antiques of the Orient is a must-visit, offering a curated collection of exquisite antiques and artifacts. T Galleria By DFS is another shopping haven, featuring a selection of luxury brands and duty-free shopping. If you're in the mood for some entertainment, head to Cathay Cineleisure Orchard Rd, a vibrant mall that houses a cinema, trendy boutiques, and hip dining options. Fashion enthusiasts will be delighted to explore the iconic Louis Vuitton store at Ngee Ann City, a luxury shopping destination. The Cathay Gallery is a haven for art lovers, showcasing contemporary artworks by local and international artists. Bookaburra is a charming bookstore where you can browse through a wide selection of books for all ages. Wisma Atria is a shopper's paradise, offering a mix of local and international brands, while 2902 Gallery is a hidden gem for photography enthusiasts, featuring captivating exhibitions. With these shopping landmarks right at your doorstep, JEN Singapore Orchardgateway by Shangri-La is the perfect base for a retail therapy getaway.

Affordable Luxury at JEN Singapore Orchardgateway by Shangri-La

Experience the perfect blend of luxury and affordability at JEN Singapore Orchardgateway by Shangri-La. With an average room price of just $301, this hotel offers exceptional value for money in the heart of Singapore. Compared to the average price of a hotel room in Singapore, which stands at $198, JEN Singapore Orchardgateway by Shangri-La provides an unbeatable deal. Guests can indulge in a world-class experience without breaking the bank. From the moment you step into the stylish lobby, you'll be greeted by a warm and inviting atmosphere. The well-appointed rooms feature modern amenities, plush bedding, and stunning city views. Whether you're traveling for business or leisure, this hotel offers the perfect oasis in the bustling city. In addition to its affordable pricing, JEN Singapore Orchardgateway by Shangri-La offers a range of amenities and services that cater to every need. Guests can enjoy a refreshing dip in the rooftop infinity pool, savor delectable cuisine at the on-site restaurant, or unwind with a cocktail at the rooftop bar. With its prime location on Orchard Road, renowned for its shopping and entertainment options, guests can easily explore the vibrant city. Don't miss out on this incredible opportunity to experience luxury at an affordable price. Book your stay at JEN Singapore Orchardgateway by Shangri-La today and discover the perfect blend of comfort, convenience, and value.





Exceptional Customer Ratings for JEN Singapore Orchardgateway by Shangri-La

JEN Singapore Orchardgateway by Shangri-La has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in Singapore. With an impressive overall rating of 8.7, this hotel has consistently exceeded guests' expectations in various aspects. One of the standout features of JEN Singapore Orchardgateway is its excellent value for money, with a rating of 8.5. Guests have praised the hotel for offering exceptional amenities and services at a reasonable price, ensuring that every penny spent is well worth it. From the moment of arrival, the hotel provides a warm and welcoming atmosphere, ensuring a comfortable and enjoyable stay for all guests. Furthermore, the facilities at JEN Singapore Orchardgateway have garnered a rating of 8.8, reflecting the hotel's commitment to providing a wide range of amenities for guests' convenience and enjoyment. Whether it's the well-equipped fitness center, the rooftop infinity pool with stunning city views, or the stylish and comfortable guest rooms, every aspect of the hotel's facilities has been designed to enhance the overall guest experience. Cleanliness is another aspect where JEN Singapore Orchardgateway shines, with a remarkable rating of 9.1. Guests have consistently praised the hotel's immaculate rooms and public areas, highlighting the attention to detail and high standards of cleanliness maintained throughout the property. Moreover, the hotel's exceptional location has earned it a rating of 9.5. Situated in the heart of Orchard Road, Singapore's premier shopping and entertainment district, guests have easy access to an array of attractions, dining options, and transportation links. Whether it's exploring the vibrant streets, indulging in retail therapy, or experiencing the city's vibrant nightlife, JEN Singapore Orchardgateway's location ensures that guests are never far from the action. Last but not least, the staff performance at JEN Singapore Orchardgateway has been consistently praised by guests, with a rating of 8.9. The dedicated and attentive staff go above and beyond to ensure that every guest's needs are met, providing personalized service and creating a warm and friendly atmosphere. Overall, JEN Singapore Orchardgateway by Shangri-La's exceptional customer ratings for its value, facilities, cleanliness, location, and staff performance make it a standout choice for travelers seeking a memorable stay in Singapore. With its commitment to excellence and dedication to guest satisfaction, this hotel promises an unforgettable experience for every guest.

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Amenities and facilities

Excellent
Facilities

8.9

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Japanese
  • Korean
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Rental car

Food and dining

Restaurants on site
Makan@Jen
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

277 Orchard Road #10-01, Orchard, Singapore, Singapore, 238858
Exceptional
Location

9.6

Airports
  • Seletar Airport (XSP)
    13.2 km
  • Singapore Changi Airport (SIN)
    18.4 km
Public transportation
  • Somerset MRT Station
    80 m
  • Dhoby Ghaut MRT Station
    750 m
Hospital or clinic
  • Killiney Medical Clinic
    190 m
Shopping
  • Orchard Road
    180 m
Convenience store
  • 7 Eleven
    40 m
Cash withdrawal
  • ATM
    30 m

What's nearby

Popular landmarks
  • Orchard Road
    180 m
  • Chinatown
    2.2 km
  • Singapore Flyer
    2.9 km
  • National Orchid Garden
    3.0 km
  • Singapore Botanic Gardens
    3.0 km
  • Sands Skypark Observation Deck
    3.0 km
  • Gardens By The Bay
    3.5 km
  • Cloud Forest
    3.5 km
  • Universal Studios Singapore
    5.5 km
  • Singapore Zoo
    12.6 km
Nearby landmarks
  • Orchard Gateway
    60 m
  • Actually
    60 m
  • Code Deco
    60 m
  • Pact
    60 m
  • Sabrina Goh
    70 m
  • Emerald Hill
    70 m
  • Orchard Central
    80 m
  • Forever 21
    80 m
  • Cold Storage Specialty
    80 m
  • Somerset MRT Station
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00

Property announcements

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that the swimming pool's operating hours are from 06:00 to 23:00. The payable total price may be increased by 1% due to the GST increase in 2024.

Reviews of JEN Singapore Orchardgateway by Shangri-La from real guests

8.9
Location9.6
Cleanliness9.2
Facilities8.9
Service8.9
Value for money8.6
High score for Singapore
Rating
9+ Exceptional (302)
8-9 Excellent (66)
7-8 Very Good (39)
6-7 Good (20)
<6 Below Expectation (19)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 446 verified guest comments
12345
10.0
Exceptional
Katrina from Philippines
Business traveler
Panorama Club Room
Stayed 1 night in May 2023

Great Hotel”

The rooms are very clean, bed are comfortable and the amenities are nice. The pool is a beautiful Area with a beautiful view. The breakfast also has a lot of choices. The club lounge cocktail hour also has substantial choices for both food and drinks. The hotel has a great location, attached to orchard gateway as well as 313 somerset

Reviewed May 14, 2023
10.0
Exceptional
Haryani from Singapore
Couple
Panorama Club Room
Stayed 1 night in May 2023

Comfortable room!Nearby amenities!”

Me and my husband love the location of the hotel.Food was nice!Really love the view of the pool!We find the hotel lobby on the 10 level is a great way of separting guests and the public which is more convenient!The most we love is the location nearby to food,shopping and movie cinema.The room was clean and the view is fantastic!Thumbs up Jen hotel!Will come again!

Reviewed May 04, 2023
10.0
Exceptional
Buena from United States
Group
Panorama Club Room
Stayed 3 nights in April 2023

Great Value and Convenience”

The location is the best part in the central part of a major shopping area right by the MRT, but it’s also a very nice, modern hotel. Great cleanliness, and great facilities. Staff is very nice. Definitely book it here!

Reviewed April 16, 2023
10.0
Exceptional
Reshiele from Philippines
Couple
Superior King Room
Stayed 4 nights in May 2023

Highly recommended”

Even if we are thousands away from our home, the hotel made us feel that we are home. The location is very accessible. And the staffs are very accommodating. Would love to stay again here when we go back to Singapore. Thank you to everyone.

Reviewed May 17, 2023
8.4
Excellent
waewdao from Thailand
Business traveler
Superior Twin Room with City View
Stayed 3 nights in April 2024

Excellent”

Great hotel have always stay here for business trip

Reviewed April 30, 2024
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