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Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams

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8.6

Excellent

2,614 reviews

2,614 reviews

Housekeeping80
Food & Dining17
View12
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Robinsons Place Manila 5.9 km
Manila Ocean Park 6.6 km
Rizal Park 6.8 km
National Museum 7.2 km
Fort Santiago 7.5 km
San Agustin Church 7.5 km
Casa Manila 7.6 km
Manila Cathedral 7.9 km
Intramuros 7.9 km
Quiapo Church 8.4 km
Nearby landmarks
The Blue Leaf Filipinas 50 m
City of Dreams Manila 200 m
Airport 450 m
Protacio Hospital 540 m
Astudillo-Dangoy Dental Implant Centre 590 m
Bradco Pay Parking 650 m
Roligon Cockpit 680 m
Diosdado Macapagal Avenue 680 m
Cockpit 710 m
Elorde NAIA Boxing Gym 720 m

Hyatt Regency Manila City of Dreams

Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Manila Bay part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

440 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

9 travelers have booked today.

Value for money8.1
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport2.9 km

Rooms available at Hyatt Regency Manila City of Dreams

Excellent
Room comfort & quality

9

1 King Bay View Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Twin Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club King Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Aqua Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
SUITE Aqua Suite
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Club Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Manila City of Dreams?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hyatt Regency Manila City of Dreams has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hyatt Regency Manila City of Dreams?

Start your mornings right, with the à la carte and continental breakfast options offered at Hyatt Regency Manila City of Dreams. A selection of food types including western, full american and asian breakfast options is available for guests.

What are my dining options at Hyatt Regency Manila City of Dreams?

Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hyatt Regency Manila City of Dreams?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hyatt Regency Manila City of Dreams. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hyatt Regency Manila City of Dreams?

On-site venues and convenient event services make Hyatt Regency Manila City of Dreams an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hyatt Regency Manila City of Dreams?

Airport is the closest train, metro, or bus station, about 440 m away from Hyatt Regency Manila City of Dreams.

What restaurants are nearby Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in Manila Bay, famous for good restaurants such as Harbor View, Cafe Ilang-Ilang and Panda Hotpot.

What popular shopping places are close to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in Manila Bay area which features shopping places such as SM Mall of Asia.

What are popular attractions near Hyatt Regency Manila City of Dreams?

Guests at Hyatt Regency Manila City of Dreams can easily visit Manila Ocean Park, Museo Pambata and Yexel's Toy Museum located in the Manila Bay area.

What popular natural sightseeing spots are close to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in the Manila Bay area, which is famous for natural sightseeing destinations such as Realship Yacht Rentals.

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Explore the neighborhood

What people love about Hyatt Regency Manila City of Dreams

  • 8.4

    Excellent

    "Naturally, when we returned to the hotel, we were still in jubilant mode because of thee after-party feel."

    Cherie

    |

    November 17, 2022

  • 8.8

    Excellent
    Staff 

    "The place is very nice also the staff are very welcoming."

    Vincent

    |

    November 15, 2022

  • 10

    Exceptional

    "This hotel lives up to its promise."

    Lucilyn

    |

    November 7, 2022

Overall rating:

8.6

Excellent
2,614 reviews
Cleanliness
9.0
Facilities
8.8
Location
8.7
Read all reviews >
What travelers say they love:
My family definitely enjoyed our stay.
Renee from Philippines
Family with young children
More about Hyatt Regency Manila City of Dreams

More about Hyatt Regency Manila City of Dreams

Hyatt Regency Manila City of Dreams

Take everything available in Manila with a comfort stay at Hyatt Regency Manila City of Dreams. Go beyond the touristy and get deeper into the offerings of Manila with a stay at Hyatt Regency Manila City of Dreams, located merely 7.8 km from Intramuros.
Hyatt Regency Manila City of Dreams offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hyatt Regency Manila City of Dreams is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Hyatt Regency Manila City of Dreams

Take everything available in Manila with a comfort stay at Hyatt Regency Manila City of Dreams. Go beyond the touristy and get deeper into the offerings of Manila with a stay at Hyatt Regency Manila City of Dreams, located merely 7.8 km from Intramuros.
Hyatt Regency Manila City of Dreams offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hyatt Regency Manila City of Dreams is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hyatt Regency Manila City of Dreams. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and casino can be as fun as a night out with your travel companions.
Hyatt Regency Manila City of Dreams offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, salon and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.

Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

52 mentions

Swimming Pool

38 mentions

Food & Dining

32 mentions

Breakfast

23 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Concierge
  • Daily newspaper
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

The Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701
Excellent
Location

8.7

Airports

  • Ninoy Aquino International Airport (MNL)
    2.9 km 16 min drive
  • Subic Bay International Airport (SFS)
    82.1 km

Public transportation

  • Airport
    450 m
  • Baclaran LRT Station
    1.4 km 11 min drive

Hospital or clinic

  • Protacio Hospital
    540 m

Shopping

  • Robinsons Place Manila
    5.9 km

Convenience store

  • 7 Eleven
    490 m 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.9 km
  • Manila Ocean Park
    6.6 km
  • Rizal Park
    6.8 km
  • National Museum
    7.2 km
  • Fort Santiago
    7.5 km
  • San Agustin Church
    7.5 km
  • Casa Manila
    7.6 km
  • Manila Cathedral
    7.9 km
  • Intramuros
    7.9 km
  • Quiapo Church
    8.4 km

Nearby landmarks

  • The Blue Leaf Filipinas
    50 m
  • City of Dreams Manila
    200 m
  • Airport
    450 m
  • Protacio Hospital
    540 m
  • Astudillo-Dangoy Dental Implant Centre
    590 m
  • Bradco Pay Parking
    650 m
  • Roligon Cockpit
    680 m
  • Diosdado Macapagal Avenue
    680 m
  • Cockpit
    710 m
  • Elorde NAIA Boxing Gym
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit upon check-in.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) and proof of residency upon check-in.
  • The number of guests allowed to stay per room is limited, please refer to the occupancy status per room.
  • A security deposit of PHP 2,000.00/room/night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee4000 PHP
  • Travel time to airport (minutes)10

The property

  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of rooms 364
  • Year property opened2014
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hyatt Regency Manila City of Dreams from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.8
Location8.7
Room comfort and quality9.0
Service8.7
Value for money8.1
High score for Manila
Rating
9+ Exceptional (549)
8-9 Excellent (209)
7-8 Very Good (184)
6-7 Good (78)
<6 Below Expectation (88)
Time of the year
Mar - May (294)
Jun - Aug (297)
Sep - Nov (215)
Dec - Feb (302)
All guests (2,126)
All room types
All languages

Show reviews that mention 

Showing 1,108 verified guest comments
12345
10.0
Exceptional
Lovely from Philippines
Couple
1 King Bed
Stayed 1 night in May 2021

Once in a lifetime experience!”

We booked a standard king room during their promotional period and eho would have thought we'll have the best 2 days ever! Pros: *Staff are kind and accommodating*Spotless clean, everywhere*Best part, Manager Jacqueline made the experience so memorable by upgrading our room from Standard to Aqua Suite! She didn't have to, but BIG THANK YOU! Cons: *You need to book the antigen test with them as its required for the stay for 800/head. The queue literally took us 1 1/2 hrs to be tested and then 30mins for the result*Another line then once cleared to check in. (Which resulted for a few customers to complain, most of them rudely confronted the manager, where we cant help but step in to stand up for her. They cant understand that people needs to do their jobs and just want to be fair with all customers, no need to be mean and belittle anyone, just to get what we want, always be kind guys) Anyway, everythings alright actually even with the tests and the queues coz its understandable. Plus, we got the unexpected upgrade so overall, its a superb stay! I hope we can go back to the experience, but theres no more 3,200php promo lol I hope theres next time, because this is indeed MEMORABLE. Truly the highlight of our year as a couple so far ♥️ Thank you Hyatt, thank you city of dreams!

Reviewed June 16, 2021

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Warm greetings from the team at Hyatt Regency Manila, City of Dreams. Thank you very much for taking the time to share your experience during your recent stay with us. It is a delight that our associate, Jacqueline, was able to make your experience at the hotel as comfortable as possible. Care is at the core of our business and I am glad that they were able to care for you during your stay. Thank you very much for your positive feedback as this helps us further refine our products and services while providing a memorable accommodation experience for our guests. It is one way we help build a world of understanding for our community. Again thank you for your positive review and I will share your feedback with our team and we will continue to exceed this level of hospitality. I look forward to the opportunity of welcoming you back in the not too distant future. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

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Hyatt Regency Manila City of Dreams
10.0
Exceptional
Venus from Philippines
Couple
2 Twin Beds
Stayed 1 night in July 2021

Highly recommended. Really nice hotel. Our staycation is lovely and memorable”

Title says it all. The hotel is new and modern. Check-in and check-out are fast and convenient. They got all our requests checked, and prepared. The designs and decorations are really nice. The staff are polite, well-trained, well-mannered, and well-groomed. Really fit for a five-star hotel. All items in the mini fridge are free and free refill. There is a clean electric kettle, and there was a dozen of free bottled mineral water in the room for just the 2 of us. All amenities are new, clean, and working. Our room, even though it is a standard, and the most basic, had a nice city view; floor-to-ceiling glass windows so it feels spacious. Same as their gym. It may look small, but complete, and airy because it of the glass windows overlooking the big space outside. Location is convenient even if you do not have a car. It is interconnecting with Nobu and Nuwa. It is just beside the interesting DreamPlay, big Ayala Malls by the Bay, near Solaire. There are a lot of fast foods surrounding i

Reviewed May 08, 2022

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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. . This helps us further refine our products and services while providing a memorable accommodation experience for our guests. It is one way we help build a world of understanding for our community. For the time being, we wish you safe travels. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 15, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Leda from Philippines
Family with teens
1 King Deluxe
Stayed 2 nights in March 2022

Family-friendly hotel, great staff”

Our family had an excellent stay at this family-friendly hotel. Our deluxe room was spacious, well-maintained, and everything functioned well. The internet speed was very fast. We had a great view of the pool too. We were provided several bottles of drinking water and everything in the mini bar was free. A few minutes after we arrived, our daughter received a luscious mini cake as she celebrated a school milestone. We also made several requests and they were accommodated. Booking, check-in, and check-out were all efficient. The staff we encountered were all friendly and well mannered. We’d like to make special mention of Queenie and Michelle at the front desk, and Dana of reservations for their exceptional service. We’re looking forward to spending a few days again at this hotel soon.

Reviewed April 22, 2022

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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Thank you for commending Queenie, Michelle and Dana, they will be happy that their efforts at providing quality service did not go unnoticed. Thanks for sharing about the details of your stay, notedly about the facilities, service and the stay atmosphere. Again, thank you for your positive review and I look forward to welcoming you back on your next visit. We wish you a pleasant day. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 05, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Kisha from Philippines
Couple
1 King Deluxe
Stayed 1 night in March 2021

Best staycation!”

It was our last resort since flight to boracay was canceled because of restriction on leisure travel going in & out of NCR. We wanted to celebrate our wedding anniversary and we didn't regret booking here, we had a happy & memorable stay. The receptionist -Carl, surprised us a cake in a room which was exceptional! I did tell him that its our anniversary that day and he did make us felt important and happier! We felt safe and secure in the hotel as we need to take rapid antigen before check in. We love the bath tub of course, and breakfast. Thanks for a wonderful stay hyatt regency manila city of dreams!

Reviewed March 29, 2021

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10.0
Exceptional
Julie from United States
Family with young children
2 Twin Beds
Stayed 1 night in June 2022

Excellent hospitality!”

Without doubt one of the best hotels we stayed as family with young children. Upon arrival we were warmly welcomed by Ms. Nessa and arranged our early check in process. We always book other hotels to celebrate special occasions. But it was our first time for my son to receive a special gift for his birthday during our stay. My son was so happy. He surely had a great time and felt really special on his birthday! Ms. Nessa deserves a special thanks. We love our room with the city view. Breakfast was superb also, there was a taho in the buffet set up. Love it. Surely, coming back. Thank you Hyatt!

Reviewed June 28, 2022

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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. Thank you for mentioning the service Ms. Nessy has given. She will be happy to know that their efforts did not go unnoticed. Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded July 10, 2022
Hyatt Regency Manila City of Dreams
9.6
Exceptional
Daniel from Switzerland
Solo traveler
1 King Bed
Stayed 1 night in September 2019

Good hotel, close to the airport with extremely overpriced minibar...”

The hotel is top, the rooms are nice and clean. The amenities are great. However the minibar has some moon prices (which even the staff agrees are way beyond). E.G.: 330ml BEER 224 PHP, Mini Liqueur (5cl) 450-560 PHP, a tin of mints 202 PHP, a Bottle of Mineral Water 224 PHP, soda cans 330ml 200 PHP, Juice cans 336 PHP. Other tna that the hotel is really nice with a huge casino - so you better stay away if you have a gambling problem. he Front staff is attentive and was so kind to print my flight E-Ticket. All your bags are X-Rayed before entering the hotel. However - this was the first hotel in my life that insisted that I surrender the bluetooth speaker to the security staff which is ridiculous as my mobile is probably eve louder if I turn the volume up. Would I stay there again? Sure, beause of convenience when you are there just for a night between flights... Good location, good hotel...

Reviewed September 10, 2019

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10.0
Exceptional
Jacqueline from United States
Couple
2 Twin Beds Deluxe Room
Stayed 1 night in January 2019

Our favorite ”

This is definitely husband's favorite hotel, it's close to the airport, mall and there's so many shops and restaurants inside. The room is spacious and clean and the staff were so friendly and attentive, they are always ready to help you with anything. I just wish that the pool have heater because the water was so cold in the morning. We will definitely stay here again.

Reviewed February 05, 2019

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10.0
Exceptional
Aimee
Couple
2 Twin Beds
Stayed 2 nights in February 2019

call the staff is nice.the hotel is so clean and smile good.”

nice,clean,all the staff is helpfull.price is to high but its worth it.i want to come back there.its kike your dreams house for one night.then you will go back on your reality to save money to come back there.

Reviewed February 11, 2019

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10.0
Exceptional
Gadel from Philippines
Couple
1 King Bed
Stayed 2 nights in May 2022

Amazing and warm staff, relaxing and beautiful accommodation.”

Staff very attentive to details and to our needs! Shey of concierge very helpful and welcoming. Edmund very kind to make our stay extra special with our suite..love the welcome cake for our special occasion. Buffet team very courteous and helpful…good food selection too! Housekeeping five star. Security staff were also friendly and nice.

Reviewed May 12, 2022

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Warm greetings from Hyatt City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the room, the associates and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next visit. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 15, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Josephine from Indonesia
Family with young children
2 Twin Beds Deluxe Room
Stayed 2 nights in December 2018

Always Magical Stay”

This is my Second LONG Stay at Hyatt Manila City of Dreams. At very Peak season (New Year's Eve) where I bring my family and expect a great stay. And Yes Indeed! Very Kind and Helpful Reception Name Edmund, and All Staffs are all kind. Always Love to Spend Happiness here. Manila is Beautiful, but Excellent Hotel like Hyatt make it so perfect

Reviewed January 07, 2019

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10.0
Exceptional
HANNAH from Philippines
Family with young children
1 King Bed
Stayed 1 night in May 2019

Unforgettable experience”

We had a wonderful time spent with family enjoying the place. There is so much things to do to enjoy the facilities and one day is not enough. The hotel staff are very attentive and considerate. We were upgraded to suite with the view overlooking the garden and pools to celebrate my son's birthday. This was much appreciated and unforgettable experience! Thank you Hyatt.

Reviewed May 05, 2019

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10.0
Exceptional
Glenda from Philippines
Couple
1 King Bed
Stayed 1 night in January 2019

Amazing place with amazing staff.. will be back again”

My husban book for a deluxe room to celebrate my birthday, when we get the key i was surprise by upgrading our room to a Suite room and she even give us a delicious yummy chocolate birthday cake. (Our son so love his fav chocolate cake🤣) We really enjoy our staycation. Thanks Hyatt for unforgetable experience🥰

Reviewed January 25, 2019

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10.0
Exceptional
LIN from Philippines
Group
1 King Bay View Non-Smoking
Stayed 1 night in February 2019

Exceptional”

The environment is very clean and comfortable. We reserve the room with lounge. The food is good and fresh. All the staff is very kind and friendly. I will stay in the same hotel next time.

Reviewed February 08, 2019

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10.0
Exceptional
Jewel from Philippines
Family with young children
2 Twin Beds Deluxe Room
Stayed 1 night in May 2022

Best accomodation for a short staycation! ”

Friendly staff and clean hotel 😉 my daughter enjoyed our short stay here. Also I appreciate that soundproofing is good even though our floor is fully booked with other hotel guests.

Reviewed May 23, 2022

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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. Thank you for commending the hotel and the service. We are very much delighted by these. I look forward to the opportunity of welcoming you back in the not too distant future. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 30, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Lucy from Philippines
Family with teens
2 Twin Beds
Stayed 1 night in August 2019

Nice oasis in the metro ”

Accommodating and courteous staff and food is good, value for money. Rooms are spacious and well maintained with clean bathrooms. Lots of entertainment in the area

Reviewed August 04, 2019

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10.0
Exceptional
Renee from Philippines
Family with young children
1 King Bay View Non-Smoking
Stayed 1 night in May 2022

happy stay”

we stayed in this hotel during the MDA of Uniteam last May 7. My family definitely enjoyed our stay. The room was big, the bathroom has a big tub as well. I was so happy with the complimentary bar food and drinks. We did not try the pool because it is a bit crowded, but definitely the staycation was so worth it.

Reviewed May 23, 2022

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Warm greetings from Hyatt City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the room and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 26, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Kenelyn from Singapore
Family with young children
1 King Deluxe
Stayed 1 night in May 2022

The best!”

Got the chance to celebrate my parents birthday at this hotel. Kudos team for excellent service, friendly staffs and very clean hotel. 😊

Reviewed May 18, 2022

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Warm greetings from HYATT City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel interiors, the room, the associates and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded May 19, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Thamara from Philippines
Couple
1 King Bed
Stayed 1 night in April 2022

convenient booking”

staffs were friendly upon checking in. - clean rooms - super b for the food, wave restau near hyatt pool - easier check in and check out will come back soon

Reviewed April 03, 2022

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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. Thank you very much for your positive feedback as this helps us further improve the quality of our product and services while providing a memorable accommodation experience for our guests. Again thank you for your positive review and I will share your feedback with our team and we will continue to exceed this level of hospitality. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded April 05, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
VANESSA from Philippines
Couple
1 King Bed
Stayed 1 night in April 2022

amazing😉😊😍💚💞”

very excelent service all staff or crew it so accomadating in every guest😊 the food in ruby jack's its so delicious.. me and my partner are both happy to experiece the good service in your hotel i hope next time when we come back still the same excelent service.

Reviewed April 11, 2022

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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. Thanks for sharing about the details of your stay, notedly about the facilities and the stay atmosphere. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila

Responded April 15, 2022
Hyatt Regency Manila City of Dreams
10.0
Exceptional
Meilou from Philippines
Group
2 Twin Beds
Stayed 2 nights in September 2019

Memorable birthday”

We have a very memorable experience as we celebrated the birthday of my mother and sister. The staff were very accomodating and helpful. My brother left some of their stuff in the room and they were able to retrieve it even after 2 days after check out.

Reviewed October 03, 2019

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