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ibis Jerusalem City Center
ibis Jerusalem City Center
ibis Jerusalem City Center
ibis Jerusalem City Center
ibis Jerusalem City Center
ibis Jerusalem City Center
ibis Jerusalem City Center

Removed from saved list

8.5

Excellent

2,080 reviews

2,080 reviews

Breakfast13
Housekeeping11
Shops1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Ophir Jewelry

50 m

Uganda

50 m

Kippa Man

70 m

Mike's Place

80 m

Chutzot Hayotzer

80 m

Popular landmarks
Mahane Yehuda Market

800 m

Garden Tomb

940 m

Church of the Holy Sepulchre

970 m

Old City of Jerusalem

1.4 km

Western Wall

1.4 km

Closest landmarks
Gong

110 m

Ticho House

130 m

Jaffa Gate Souvenir

130 m

Geyser

130 m

Altogether 8

140 m

ibis Jerusalem City Center

4 Elisar St., City Center, Jerusalem, Israel, 9423601 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old City of Jerusalem. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Jerusalem

Check-in [24-hour]

Airport transport

Excellent breakfast

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Bicycles

Bar

Restaurants

Value for money8.2
Distance to city center0 .1 km
Location rating9.1
Nearest airportBen Gurion Airport (TLV)
Distance to airport40.3 km

Rooms available at ibis Jerusalem City Center

Standard Room, 1 Queen-Size Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Room, 2 Twin Single Beds
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior City View Room, 1 Queen Size Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Superior Triple Room with City View
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Standard Triple Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed and 1 single b...
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Standard Triple Room
...
  • Room size: 19 m²/205 ft²
Enter dates to see prices
Single Superior
...
    Enter dates to see prices
    Standard Triple Room
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    King Bed
    ...
    • Room size: 17 m²/183 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at ibis Jerusalem City Center?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to ibis Jerusalem City Center?

    For those who wish to drive their own cars, ibis Jerusalem City Center has a car park that's close to the hotel. If you're looking for an easy way to get around Jerusalem with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at ibis Jerusalem City Center?

    Wake up to a great buffet breakfast at ibis Jerusalem City Center.

    What are my dining options at ibis Jerusalem City Center?

    To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

    Can special events be hosted at ibis Jerusalem City Center?

    Audio-visual equipment service is offered to help your event go smoothly.

    What is the smoking policy at ibis Jerusalem City Center?

    Ibis Jerusalem City Center does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby ibis Jerusalem City Center?

    Ibis Jerusalem City Center is located in City Center, famous for good restaurants such as PIPS - Neapolitan Pizza, 0.18055555556 and Darna.

    What popular shopping places are close to ibis Jerusalem City Center?

    Shopping options in ibis Jerusalem City Center’s City Center neighborhood include Ophir Jewelry, Chutzot Hayotzer and Ethnics Artist Co-operative.

    What are popular attractions near ibis Jerusalem City Center?

    Ibis Jerusalem City Center is located in City Center area, which is famous for attractions such as Ben Yehuda Street, Zion Square and Ticho House.

    What popular natural sightseeing spots are close to ibis Jerusalem City Center?

    Ibis Jerusalem City Center is located within City Center, which makes it conveniently close to natural sights including Independence Park.

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    Explore the neighborhood

    What people love about ibis Jerusalem City Center

    • 9.2

      Exceptional
      Breakfast

      "Great breakfast buffet."

      Liliana

      |

      January 19, 2020

    • 7.2

      Very good
      Breakfast

      "The breakfast is absolutely amazing and rich ."

      Süheyja

      |

      January 16, 2020

    • 8

      Very good
      Cleanliness

      "Clean and cozy room Many restaurants around the hotel"

      Wing

      |

      October 20, 2019

    Overall rating:

    8.5

    Excellent
    2,080 reviews
    Cleanliness
    8.8
    Facilities
    7.8
    Location
    9.1
    Read all reviews >
    More about ibis Jerusalem City Center

    More about ibis Jerusalem City Center

    ibis Jerusalem City Center

    For travelers who want to take in the sights and sounds of Jerusalem, ibis Jerusalem City Center is the perfect choice. Its convenient location right in the city center allows you more time to see all that Jerusalem has to offer. Are you seeking the true Jerusalem? Experiencing the best of the city's culture is easy with a stay at ibis Jerusalem City Center, located merely 1.3 km from Old City of Jerusalem.
    Enjoy all that ibis Jerusalem City Center has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Jerusalem is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the ibis Jerusalem City Center.
    For health reasons, smoking is not permitted anywhere inside the hotel.
    All guestrooms at ibis Jerusalem City Center provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, instant coffee and instant tea are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at ibis Jerusalem City Center. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at ibis Jerusalem City Center including kosher options.
    A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.


    Around the property

    Don't miss out on all that Jerusalem has to offer! Be sure to visit Yad Vashem - Holocaust Memorial located 4.3 km away, an item on every checklist of those who travel to Jerusalem.

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    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Breakfast

    19 mentions

    Housekeeping

    7 mentions

    Languages spoken

    • English
    • Arabic
    • French
    • Hebrew
    • Russian
    • Spanish
    • Ukrainian

    Outdoor

    • Bicycles

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Kitchen
    • Restaurant [kosher]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Food delivery
    • Heating in public area
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Bicycle parking
    • Car park [nearby]
    • Taxi service

    Available in all rooms

    • A/C
    • Complimentary drinking water
    • Iron and ironing board
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • Vegetarian
    • Gluten-free
    • Kosher
    Location
    4 Elisar St., City Center, Jerusalem, Israel, 9423601
    Exceptional
    Location

    9.1

    Airports

    • Ben Gurion Airport (TLV)
      40.3 km 54 min drive
    • Sde Dov Airport (SDV)
      54.5 km

    Public transportation

    • Jerusalem Central Bus Station
      1.8 km
    • Central Light Rail Station
      1.9 km

    Hospital or clinic

    • Optical Center
      210 m

    Convenience store

    • Minimarket 24
      310 m

    Cash withdrawal

    • ATM
      550 m
    What's nearby

    Popular landmarks

    • Mahane Yehuda Market
      800 m
    • Garden Tomb
      940 m
    • Church of the Holy Sepulchre
      970 m
    • Old City of Jerusalem
      1.4 km
    • Western Wall
      1.4 km
    • Al-Aqsa Mosque
      1.6 km
    • Hezekiah's Tunnel
      1.8 km
    • Israel Museum
      1.9 km
    • Mount of Olives
      2.0 km
    • Yad Vashem - Holocaust Memorial
      4.4 km

    Nearby landmarks

    • Ophir Jewelry
      50 m
    • Uganda
      50 m
    • Kippa Man
      70 m
    • Mike's Place
      80 m
    • Chutzot Hayotzer
      80 m
    • Daniel Azoulay
      100 m
    • Ben Yehuda Street
      100 m
    • Zion Square
      100 m
    • Ethnics Artist Co-operative
      100 m
    • Lametayel
      110 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Please note: There is a 17% VAT for Israeli citizens which is not included in the final price and will be collected at the hotel
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until23:59
    • Check-out from23:00
    • Check-out until11:00

    Getting around

    • Airport transfer fee25 USD
    • Distance from city center0 .1 km
    • Travel time to airport (minutes)55

    Extras

    • Daily Internet/Wi-Fi fee0 NIS

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors7
    • Number of restaurants0
    • Number of rooms 124
    • Room voltage220
    • Year property opened2017
    Property announcements

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of ibis Jerusalem City Center from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.8
    Facilities7.8
    Location9.1
    Service8.2
    Value for money8.2
    High score for Jerusalem
    Rating
    9+ Exceptional (46)
    8-9 Excellent (17)
    7-8 Very Good (18)
    6-7 Good (9)
    <6 Below Expectation (13)
    Time of the year
    Mar - May (13)
    Jun - Aug (33)
    Sep - Nov (32)
    Dec - Feb (25)
    All guests (245)
    All room types
    All languages

    Show reviews that mention 

    Showing 103 verified guest comments
    12345
    8.8
    Excellent
    Matthew from Saudi Arabia
    Solo traveler
    Standard Room, 1 Queen-Size Bed
    Stayed 6 nights in June 2018

    Great location, very clean and simple room”

    Jerusalem is NOT a cheap city, so this hotel is reasonable for its standard. It is NOT as cheap as comparable Ibis hotels in other big cities. The breakfast is quite varied and a little different each day which is appreciated. The hotel WiFi is reasonable. The staff are lovely and accommodating. Check out time is 11am and don't even think to ask for late check out (even if ou are an Accor member) because the place is FULL all the time. Location is great, just off Jaffa Street with a lot of food options nearby. The walk to the Old City is about 10-15 minutes. The tram line connects directly to the Central Bus Station (very convenient). They have a very nice (but short) happy hour daily. I would stay again in the future most definitely.

    Reviewed June 24, 2018

    See room deals

    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    7.2
    Very good
    Lynn from United States
    Solo traveler
    Standard Room, 1 Queen-Size Bed
    Stayed 3 nights in November 2017

    Good location and value for money, but definitely some issues they should sort out”

    The Ibis Jerusalem is a relatively new hotel in the heart of Jerusalem. We picked this location due to previous experiences with the Ibis brand in other countries. Overall, the stay was satisfactory, with decent value for money, but some serious areas for improvement. Pros: - Location, convenient to get to the Old City, within easy walking distance of light rail system. - Price was relatively cheaper compared to others in the area - Free happy hour & breakfast was a nice touch - Some staff members were very friendly (buffet staff, happy hour staff) - Clean Cons: - Room fluctuated between freezing cold and boiling hot, hotel is on a strange system where you can only pick one between heating and cooling. When asking the front desk on how I could cool down the room, I received a sarcastic response that I could open the window. The next day, I returned to find the room at a freezing temperature, and I caught a cold afterward. - Inexperienced front desk

    Reviewed November 17, 2017

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    Dear Lynn, Thank you for taking the time to review us. We truly apologize for the inconvenience . Sima Guest Relations

    Responded September 06, 2018
    ibis Jerusalem City Center
    8.8
    Excellent
    Yee from Australia
    Couple
    Standard Room, 1 Queen-Size Bed
    Stayed 4 nights in August 2018

    Great location, clean and comfortable ”

    Very close to old city of Jerusalem Jaffa Gate within 10mins walk. They also have happy hours of free drinks at the lobby bar between 6-7pm. WiFi is a bit slow but never drop signal which is good. Staff are friendly but can be bias towards non-Jews guest by insisting 3pm check in while the Jews can check in earlier like 2:30pm. Double standard. Also when I request for high floor they lied there’s no room for twins bed at higher level. But when we found out the toilet sink lever is not working they managed to find a higher floor twins bed room very quickly. Very “efficient” indeed!

    Reviewed August 06, 2018

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    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    8.4
    Excellent
    Mercedarius from United Arab Emirates
    Couple
    Standard Room, 2 Twin Single Beds
    Stayed 4 nights in October 2019

    The hotel is very clean, good breakfast, all staff are very accommodating. ”

    The hotel is really affordable. I have the right choice of staying in Ibis Jerusalem City Center.

    Reviewed October 16, 2019

    See room deals

    10.0
    Exceptional
    Jie from China
    Solo traveler
    Standard Room, 1 Queen-Size Bed
    Stayed 3 nights in November 2017

    Don't miss this nice hotel”

    Nice and helpful staffs,cozy and clean room,tasty breakfast,the most convienent location in the city center and can walk along the light train to the Jaff gate,very pleasant stay at IBIS

    Reviewed November 27, 2017

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    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    7.2
    Very good
    Süheyja from Switzerland
    Solo traveler
    Standard Room, 2 Twin Single Beds
    Stayed 7 nights in January 2020

    Clean hotel, friendly staff , located in the heart of Jerusalem ”

    Location is absolutely wonderful . You reach the hotel from Ben Gurion Airport best by train till Jerusalem and take then the light rail to city center and get off two stations after Mahane Jehuda Market and it will be on the left hand. The staff is extremely friendly and helpful. Please note that on Thursday and Saturday evening it can become extremely loud. Try to get a room away from the bars . The breakfast is absolutely amazing and rich . If you are traveling from outside , exchange your money on Jaffa street at Yitzchak which is 200 m away from the hotel in direction of Jaffa‘s Gate. Never exchange money at Arabs store as they will cheat you. Best Shawarma you will find in the Jewish district , best pizza in Mahane Jehuda Market.

    Reviewed January 16, 2020

    See room deals

    Dear Süheyja, Thank you for your review, we glad you enjoy your staying with us. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards. Boris Mironov Guest Relation Manager.

    Responded March 01, 2020
    ibis Jerusalem City Center
    9.2
    Exceptional
    Liliana from Moldova
    Solo traveler
    Standard Room, 2 Twin Single Beds
    Stayed 4 nights in December 2019

    excellent hotel”

    exceptional location in the city center, walking distance to old town. Rooms are clean and cozy, friendly staff. Great breakfast buffet.

    Reviewed January 19, 2020

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    Dear Guest, We are happy that your stay with us was an enjoyable one. We hope to host you again soon. Sincerely, Boris Mironov Guest Relations Manager

    Responded February 13, 2020
    ibis Jerusalem City Center
    9.2
    Exceptional
    Maridess from Philippines
    Group
    Standard Room, 1 Queen-Size Bed
    Stayed 1 night in January 2019

    Great location”

    Loved the location of this hotel. There were restaurants and conveneient stores within walking distance. We even walked to Mamilla Hotel and The Old City. The breakfast spread was pretty good. The staff were very courteous and attentive. It was also pretty clean. I would definitely stay here again.

    Reviewed May 07, 2019

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    10.0
    Exceptional
    Susan from United States
    Solo traveler
    Standard Room, 1 Queen-Size Bed
    Stayed 3 nights in May 2018

    Just watch out for double billing”

    Hotel was just fine, they cut corners but it is so they can keep the price down. Breakfast was just fine and I liked the room though the drunks outside on the street were pretty noisy one night. Just got my credit card statement and now going through the hassle of getting a refund.

    Reviewed June 11, 2018

    See room deals

    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    10.0
    Exceptional
    Levi from Israel
    Family with young children
    Superior City View Room, 1 Queen Size Bed
    Stayed 2 nights in October 2017

    Great little hotel. Perfect location, brand new, very clean and good breakfast!! ”

    We will certainly come back next time we're in Jerusalem!!!

    Reviewed October 08, 2017

    See room deals

    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    8.4
    Excellent
    Francisca from Canada
    Couple
    Standard Room, 1 Queen-Size Bed
    Stayed 3 nights in February 2018

    Amazing breakfast and excellent location!”

    I really liked this hotel. Staff were nice and very helpful. Location was incredible, 10-15 minutes away from the old city. Breakfast was very good, many options, great pastries and salads. Happy hour was very appreciated, even more during Shabbat. Room was small but enough for sleeping.

    Reviewed February 14, 2018

    See room deals

    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    8.8
    Excellent
    Maridess from Philippines
    Family with young children
    Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
    Stayed 1 night in January 2019

    Great location and clean”

    We really enjoyed our stay here. It's well located with convenient stores and reataurants nearby. Old City is within walking distance. The breakfast spread was good and it was clean. Rooms are on the small side and the bathroom counter was quite small but it can be overlooked.

    Reviewed January 07, 2019

    See room deals

    Dear Guest, We would like to thank you for your kind comments regarding your stay at our property. We are happy that our location was of your liking and hope to have the pleasure to host you back at the Ibis Jerusalem City Center Hotel in the near future. Yours sincerely, Sandra, Duty Manager

    Responded January 24, 2019
    ibis Jerusalem City Center
    8.0
    Excellent
    Yehonatan from Israel
    Couple
    Standard Room, 1 Queen-Size Bed
    Stayed 1 night in November 2019

    The hotel was good”

    At the check in they ask for my credit card only for safety reason. At the check out i ask and they say they didnt charge anything. When i got home i see 77.5 ils charge for ibis hotel. Without telling me!! This is stealing!

    Reviewed November 19, 2019

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    6.0
    Russell from Israel
    Business traveler
    Standard Room, 1 Queen-Size Bed
    Stayed 2 nights in June 2018

    No place to park, and I received a parking fine of 500 Israeli Shequels”

    The Hotel is fine in itself, but if you have a car it is not recommended to stay there, as the Hotel has no parking facilities whatsoever, and the Staff were unhelpful as to where I could park, albeit being a visitor who does not know the area. I also wanted to visit East Jerusalem and your Staff could not give me any information as they stated that they did not know what 'happens' in East Jerusalem only West Jerusalem. I received a parking fine of 500 n/s because I could not get help from your Staff as to where I was supposed to park.

    Reviewed June 29, 2018

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    Dear Russell, we are extremely sorry for the inconvenience. We look forward to welcoming you back again and making it up for you. Sima Guest Relations

    Responded September 06, 2018
    ibis Jerusalem City Center
    10.0
    Exceptional
    Luo
    Couple
    Standard Room, 2 Twin Single Beds
    Stayed 3 nights in October 2019

    great location with nice breakfast”

    this was the first time that I stayed in a three-star hotel and it was absolutely amazing. It is just next to Jeffa street so the location is quite good. There are some coffee shops and restaurants around. We came across the holy yom kippur day and the hotel offers cold dishes in the morning. On normal days hot dishes are offered in great variety. Anyway the room is not spacious but that does not matter a lot. There is a bar nearby and probably cause some sleeping problems.

    Reviewed October 11, 2019

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    6.8
    Good
    Chun from Hong Kong SAR, China
    Couple
    Stayed 2 nights in October 2018

    The room was not clean ”

    To be honest, me and my wife were a bit disappointed given ibis is an international brand and my previous experience in Melbourne was good. The room was not clean e.g. a lot of hair on the chair and bed, the towers looked very old and the room door was broken.

    Reviewed October 21, 2018

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    Dear Chun, Please accept our apologies regarding the rooms and door conditions. I wish you addressed the front desk agents. I am sure they would have moved you to another room. Thank you for letting us know, I will inform the housekeeping and maintenance departments regarding the issues. As our number one priority is to guarantee a comfortable and safe stay for our guests. Sima Guest Relations

    Responded October 31, 2018
    ibis Jerusalem City Center
    10.0
    Exceptional
    Yue from Singapore
    Group
    Stayed 3 nights in December 2017

    Great location with great breakfast”

    Couldn't ask for anything more in terms of location, very central and easy walking distance to practically everything (even the old city)! the staff made it a very enjoyable stay for my friend and I and we look forward to staying here again if we come back!

    Reviewed December 25, 2017

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    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    9.6
    Exceptional
    ARNOLD from Philippines
    Family with young children
    Standard Room, 1 Queen-Size Bed
    Stayed 2 nights in June 2018

    Very Clean. No odd or offensive smell. Staff always helpful and smiling”

    Perfect hotel. Room not so big but enough for sleeping and stacking shopping stuffs. Lobby is clean and no clusters. Receptionist always helpful. Room has crisp clean smell. Altho carpet stains wet feet but very forgivable. Bathroom also clean and spotless. No hair, grit or molds. Very happy to stay there

    Reviewed July 01, 2018

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    Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

    Responded August 12, 2018
    ibis Jerusalem City Center
    8.8
    Excellent
    Ian from Philippines
    Group
    Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
    Stayed 6 nights in July 2019

    Great hotel great location”

    The hotel is very nice! Great location, excellent breakfast. Staff were very kind and Helpfull. We had some issues with our room regarding cleanliness and the bathroom so we had to change room 3 Times but the staff were so helpfull. All in all a great stay and would definetely stay again.

    Reviewed July 17, 2019

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    5.6
    HIU from Hong Kong SAR, China
    Couple
    Superior City View Room, 1 Queen Size Bed
    Stayed 2 nights in June 2019

    Good location, lack of basic supplies”

    Ibis is known for its limited supplies in the room. Yet, it is far below my expectation. They didn't even give us a new bottle of water the next day... Water temperature was unstable when taking a shower; breakfast was average; no parking lots The location was good as it is just a 10 mins walk to the Old City

    Reviewed June 09, 2019

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