This property is in high demand!
3 travelers have booked today.
Stay at the Metropolitan Al Mafraq Hotel, a modern accommodation with excellent amenities and nearby attractions. Enjoy the fitness center, international restaurant, and convenience of top-notch facilities for your next adventure. Located in Al Mafraq, Abu Dhabi, the Metropolitan Al Mafraq Hotel offers stunning desert landscapes and is conveniently close to Al Mafraq Hospital and Al Mafraq Mall. Enjoy a delicious breakfast, relax in the hot spring bath, and take a dip in the indoor pool. The air-conditioned rooms have private balconies/terraces with city, garden, or pool views. Stay connected with complimentary Wi-Fi and revitalize with luxurious toiletries. The Metropolitan Al Mafraq Hotel guarantees an unforgettable experience for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Top Value
Front desk [24-hour]
Excellent room comfort & quality
Airport transfer
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
3 travelers have booked today.
Based on 6,743 verified reviews
8.3
7.9
7.6
7.4
7.4
7.3
Location rating score
Value for money | 7.4 |
Distance to city center | 25 km |
Location rating | 7.3 |
Nearest airport | Abu Dhabi International Airport (AUH) |
Distance to airport | 12.7 km |
What precautions does Metropolitan Al Mafraq Hotel take in terms of hygiene, safety, and cleanliness?
Metropolitan Al Mafraq Hotel live up to our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, body thermometer, staff trained in safety protocol, first aid kit, and temperature check for guests and staff for increased safety measures and hygiene protocols.
What was the average room rate for Metropolitan Al Mafraq Hotel been in the past month?
The typical room rate for Metropolitan Al Mafraq Hotel in the past month is 346.8 AED, compared to city's average of 524.34 AED.
In which languages can Metropolitan Al Mafraq Hotel's personnel communicate?
Metropolitan Al Mafraq Hotel can converse in 12 languages and supports widely used languages such as English and Spanish for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the typical rating that verified Families with young children have given to Metropolitan Al Mafraq Hotel?
Past families with young children that have stayed at this property have given Metropolitan Al Mafraq Hotel an average rating of 7.4. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Metropolitan Al Mafraq Hotel?
Past local visitors that have stayed at this property have given Metropolitan Al Mafraq Hotel an average rating of 8.1. You can look up on more specific customer evaluations, and remarks for this property down in the review section.
What is the closest train, metro, or bus station to Metropolitan Al Mafraq Hotel?
The nearest train, metro, or bus station is Baniyas West Bus Station, 5761.67 m away from Metropolitan Al Mafraq Hotel.
What time is check-in and check-out at Metropolitan Al Mafraq Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.
What is the closest airport to Metropolitan Al Mafraq Hotel?
The nearest airport to Metropolitan Al Mafraq Hotel is Abu Dhabi International Airport, 13.0 km away.
Is breakfast offered at Metropolitan Al Mafraq Hotel?
Wake up to a great buffet breakfast at Metropolitan Al Mafraq Hotel. Guest visitors can enjoy breakfast offered with an additional charge of 70 AED for adults and 39 AED for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
Experience Luxury and Comfort at Metropolitan Al Mafraq Hotel, Abu Dhabi
Nestled in the vibrant city of Abu Dhabi, Metropolitan Al Mafraq Hotel offers a luxurious retreat away from the hustle and bustle, yet provides easy access to the city center, which is just 25 km away. Boasting 242 well-appointed rooms, this 4.0-star hotel provides a tranquil oasis for both leisure and business travelers. The hotel's convenient location also ensures a quick 10-minute drive to the airport, making it an ideal choice for travelers seeking convenience.
Check-in at Metropolitan Al Mafraq Hotel begins at 02:00 PM, allowing guests to start their stay with ease. The hotel's check-out time is until 12:00 PM, providing ample time for a leisurely departure. Families traveling with young children will appreciate the hotel's child policy, which allows children between the ages of 4 to 5 to stay free of charge, making it an excellent choice for family getaways. Additionally, the hotel underwent a renovation in 2011, ensuring that guests can enjoy modern amenities and facilities during their stay.
Unwind and Indulge: Entertainment Facilities at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel offers a plethora of entertainment facilities to ensure a delightful stay for its guests. Unwind and pamper yourself at the hotel's spa, where you can indulge in rejuvenating massages, relax in the hot tub, or detox in the sauna and steam room. For those seeking a vibrant nightlife, the hotel features a lively nightclub and a stylish bar where you can sip on expertly crafted cocktails and dance the night away. Additionally, guests can explore the hotel's shops and souvenir shop, perfect for finding unique gifts and mementos to take home. Whether you prefer to relax in the garden, immerse yourself in a good book in the library, or enjoy some friendly competition in the games room, Metropolitan Al Mafraq Hotel offers entertainment options for every preference.
Stay Active at Metropolitan Al Mafraq Hotel's Premier Sports Facilities
Metropolitan Al Mafraq Hotel in Abu Dhabi offers a range of top-notch sports facilities, ensuring that guests can stay active and energized during their stay. The hotel features both indoor and outdoor pools, providing the perfect setting for a refreshing swim or some leisurely poolside relaxation. For those seeking a more intense workout, the hotel's free fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their fitness routines with ease. Additionally, tennis enthusiasts can enjoy a friendly match or practice their skills on the hotel's well-maintained tennis courts, providing a great opportunity for some outdoor activity and fun. Whether it's a leisurely dip in the pool or a rigorous workout session, Metropolitan Al Mafraq Hotel's sports facilities cater to a variety of fitness preferences, ensuring a fulfilling and active stay for all guests.
Convenience Redefined at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel offers a plethora of convenience facilities to ensure a seamless and enjoyable stay for its guests. From the comfort of 24-hour room service to the peace of mind provided by safety deposit boxes, guests can indulge in the luxury of having their needs catered to around the clock. The hotel also provides laundry service, dry cleaning, and luggage storage, allowing guests to travel light and worry-free. Additionally, the express check-in/check-out service streamlines the arrival and departure process, saving guests valuable time to explore the vibrant city of Abu Dhabi.
For those seeking connectivity and relaxation, the hotel offers free Wi-Fi in all rooms and public areas, as well as an executive lounge access. Whether guests need to catch up on work or simply unwind with their favorite online content, the hotel ensures they stay connected and comfortable. Moreover, the presence of a designated smoking area caters to the preferences of all guests, ensuring a pleasant and inclusive environment. With daily housekeeping and a dedicated concierge, Metropolitan Al Mafraq Hotel goes above and beyond to provide unparalleled convenience and comfort for its discerning guests.
Convenient Transport Facilities at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel in Abu Dhabi offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing guests to be swiftly and comfortably transported to and from the airport. Additionally, the hotel offers a shuttle service, making it convenient for guests to explore the city’s attractions and landmarks. Guests can also take advantage of the car hire service to easily navigate Abu Dhabi's vibrant streets and discover its hidden gems.
Moreover, Metropolitan Al Mafraq Hotel provides valet parking and self-parking options, ensuring that guests have a hassle-free experience when it comes to parking their vehicles. Whether guests prefer the convenience of valet parking or the flexibility of self-parking, the hotel caters to their needs. Furthermore, the hotel offers a ticket service for guests looking to book tours or attractions, as well as a taxi service for those needing quick and reliable transportation within the city. With these comprehensive transport facilities, Metropolitan Al Mafraq Hotel prioritizes the comfort and convenience of its guests throughout their stay.
Luxurious Room Facilities at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel offers a range of luxurious room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with modern amenities including air conditioning, ensuring a pleasant and cool atmosphere throughout your stay. Guests can also enjoy the comfort of bathrobes, a hairdryer, and complimentary toiletries, providing a touch of luxury and convenience. For entertainment, rooms feature a television with satellite/cable channels, perfect for unwinding after a day of exploring Abu Dhabi. Additionally, the mini bar and complimentary bottled water offer refreshments at your fingertips, while the coffee/tea maker allows for a relaxing cup of tea or coffee at any time. The separate living room provides a spacious and private area for relaxation or work, while the balcony/terrace offers stunning views and a breath of fresh air. With linens, towels, and a refrigerator also provided, Metropolitan Al Mafraq Hotel ensures that every guest's needs are catered to with attention to detail.
Culinary Delights at Metropolitan Al Mafraq Hotel
Indulge in a gastronomic journey at Metropolitan Al Mafraq Hotel, where a diverse range of dining facilities awaits. Whether you crave a midnight snack or a lavish meal, the 24-hour room service ensures that your cravings are always satisfied. The hotel's coffee shop is a cozy retreat where you can savor aromatic brews and delectable pastries, perfect for a leisurely catch-up or a quick pick-me-up. For a more substantial dining experience, head to the on-site restaurant, where a tantalizing array of international and local cuisine awaits. Additionally, the halal restaurant caters to specific dietary preferences, ensuring that every guest enjoys a delightful dining experience. Moreover, the BBQ facilities offer an excellent opportunity for guests to gather and savor grilled delights in a convivial atmosphere. With daily housekeeping and grocery deliveries, the hotel ensures that your dining needs are seamlessly met, allowing you to focus on relishing the culinary delights on offer. Don't miss the sumptuous breakfast buffet, a perfect way to start your day with an array of delectable options to suit every palate.
Luxurious Room Offerings at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel in Abu Dhabi offers a range of luxurious room types to cater to every traveler's needs. From the spacious 1-Bedroom Superior Apartment to the stylish Deluxe King City View and the comfortable Deluxe Twin City View, there's a room for every preference and group size. Booking any of these rooms through Agoda ensures that guests receive the best prices available, allowing them to indulge in a lavish stay without breaking the bank. With Agoda's hassle-free booking process, guests can secure their preferred room at Metropolitan Al Mafraq Hotel with ease, guaranteeing a seamless and enjoyable experience from reservation to check-out.
Discover the Tranquil Oasis of Al Mafraq in Abu Dhabi
Nestled in the serene outskirts of Abu Dhabi, the Metropolitan Al Mafraq Hotel offers a peaceful retreat away from the bustling city center. The hotel's surrounding area of Al Mafraq is a hidden gem, characterized by its tranquil ambiance and picturesque landscapes. Guests can immerse themselves in the beauty of the desert surroundings and enjoy a sense of calm and relaxation. The area is perfect for those seeking a peaceful escape while still being within easy reach of the city's attractions and business districts. Al Mafraq provides a unique opportunity to experience the traditional Emirati way of life, with its open desert spaces and traditional Arabian hospitality.
Convenient Transportation from Abu Dhabi International Airport to Metropolitan Al Mafraq Hotel
Traveling from Abu Dhabi International Airport to Metropolitan Al Mafraq Hotel is a seamless experience with multiple transportation options available. The most convenient and popular choice is to take a taxi directly from the airport to the hotel. Taxis are readily available at the airport, and the journey to Metropolitan Al Mafraq Hotel takes approximately 20 minutes, providing a hassle-free and comfortable transfer for guests. Alternatively, guests can also arrange for a private car service or utilize ride-hailing apps for added convenience.
For those who prefer public transportation, the hotel is easily accessible via bus from the airport. The A1 bus service operates between the airport and Al Mafraq, with a stop conveniently located near the hotel. This budget-friendly option offers a chance to experience the local commute while providing a direct route to the hotel. Additionally, guests who prefer the flexibility of driving themselves can opt to rent a car from the airport, allowing for independent exploration of Abu Dhabi and easy access to Metropolitan Al Mafraq Hotel.
Discover Healthcare Excellence at Metropolitan Al Mafraq Hotel
Nestled in the heart of Abu Dhabi, Metropolitan Al Mafraq Hotel offers easy access to a range of prominent healthcare facilities. Guests can take advantage of the hotel's proximity to renowned medical centers such as Cambridge Medical & Rehabilitation Center, Al Amal Hospital, Mafraq Dental Center, Al Mafraq Medical Center, Dental Centre, Al Farhan Medical Centre Baniyas East, and Mafraq Hospital. Whether you're visiting for medical purposes or seeking peace of mind with accessible healthcare services, the hotel's location ensures convenience and comfort for guests in need of medical care or support. With these esteemed healthcare institutions nearby, Metropolitan Al Mafraq Hotel provides a reassuring stay for guests seeking quality medical facilities within close reach.
Culinary Delights in the Vicinity
Metropolitan Al Mafraq Hotel is surrounded by a diverse array of dining options, ensuring that guests can savor a variety of culinary experiences. From the aromatic flavors of Lemongrass Thai Restaurant to the comforting familiarity of Pizza Hut, guests can indulge in an array of international and local cuisines. For those seeking traditional Middle Eastern fare, ROUBA AL KHAIR RESTAURANT and Tibba Restaurant offer authentic flavors and warm hospitality. Additionally, Shawamakh and Reem Al Badiyaa present delightful options for those craving local Emirati dishes. Whether it's a quick bite at Burger Hood or a leisurely meal at Bab Remah Restaurant, guests will find a wealth of dining options just moments away from the hotel.
Retail Therapy at Bawabat Al Sharq Mall
Situated in close proximity to Metropolitan Al Mafraq Hotel, Bawabat Al Sharq Mall is a shopper's paradise. This expansive mall offers a diverse range of shopping experiences, from high-end fashion boutiques to popular international brands. Visitors can indulge in retail therapy as they explore the mall's wide array of stores, including luxury fashion, electronics, home decor, and more. Additionally, the mall features a variety of dining options, making it a perfect destination for a full day of shopping and leisure.
Affordable Luxury: Metropolitan Al Mafraq Hotel vs. Abu Dhabi's Average Room Price
Experience luxury at an unbeatable price at Metropolitan Al Mafraq Hotel, where the average room price is just $88. In comparison, the average price of a hotel room in Abu Dhabi stands at $177, making Metropolitan Al Mafraq Hotel a fantastic choice for travelers seeking exceptional value without compromising on comfort and quality. Whether you're visiting for business or leisure, this hotel offers a remarkable blend of affordability and upscale amenities, ensuring a memorable stay in the heart of Abu Dhabi. With its competitive pricing, Metropolitan Al Mafraq Hotel stands out as a prime option for those looking to make the most of their travel budget without sacrificing the allure of a top-notch accommodation experience.
Luxurious Stay with Excellent Service and Amenities
Metropolitan Al Mafraq Hotel in Abu Dhabi offers a truly luxurious experience, with excellent service and amenities that leave guests feeling pampered and well taken care of. Guests have raved about the attentive staff and the overall good service provided at the hotel. The spacious and well-maintained pool area, complete with a cool pool bar, has been a highlight for many visitors, with the lifeguards receiving special mention for their attentiveness. The rooms provided have left guests very happy, and the buffet has been praised for its quality. Additionally, the early opening of the Gym/spa adds to the convenience and overall positive experience. Overall, guests have expressed their gratitude for a wonderful and pleasant stay at Metropolitan Al Mafraq Hotel.
Luxurious Comfort and Exceptional Staff Performance at Metropolitan Al Mafraq Hotel
Metropolitan Al Mafraq Hotel in Abu Dhabi offers a luxurious and comfortable stay, evident from its impressive overall rating of 7.4. Guests have particularly appreciated the hotel's commitment to providing exceptional comfort, as reflected in its high rating of 8.3 for comfort. The hotel's well-appointed rooms, plush bedding, and modern amenities ensure that guests can unwind and rejuvenate in style. Additionally, the attentive and friendly staff contribute to a memorable stay, with a remarkable rating of 7.8 for staff performance. Guests have consistently praised the hotel's staff for their professionalism, willingness to assist, and warm hospitality, creating a welcoming and hospitable atmosphere for visitors.
Furthermore, Metropolitan Al Mafraq Hotel excels in maintaining high standards of cleanliness, earning a commendable rating of 7.6. The hotel's dedication to cleanliness and hygiene is evident throughout the property, providing guests with a sense of assurance and well-being during their stay. Whether guests are enjoying the hotel's facilities, dining at its restaurants, or simply relaxing in their rooms, the commitment to cleanliness is a testament to the hotel's attention to detail and guest satisfaction. With its focus on comfort, cleanliness, and exceptional staff performance, Metropolitan Al Mafraq Hotel ensures that guests experience a truly indulgent and memorable stay in Abu Dhabi.
Very good7.4
Facilities
Very good7.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
Review summary
Powered by OpenAI
Guests have highlighted the excellent and friendly staff, with a total of numerous reviews mentioning their satisfaction. The great location of the hotel, which sits between Yas Island and Abu Dhabi City, was also appreciated by several guests. Many reviews also indicated that the hotel offers good value for money, along with a comfortable experience.
Overall, guests were pleased with the staff, although a few reviews expressed slight dissatisfaction with their attitudes. Some noted the cleanliness needs improvement.
Did you find this review summary helpful?
I recently stayed at Almafraq Metropolitan hotel , and unfortunately, my experience was disappointing due to their lack of professionalism and poor customer service. I understand that the hotel has a policy regarding food delivery (e.g., Talabat orders), requiring guests to collect their orders from the reception. While I’m familiar with this policy being common in hotels, I’ve stayed in several other hotels, including five-star ones, where the staff of the hotel themselves would deliver the orders to the room instead of the delivery guy, despite having similar policies . At this hotel, however, the staff refused to assist me and insisted that I come down to collect my order. When I explained that I wasn’t aware of this policy and requested their help to bring it up to my room, they were not only unhelpful but also rude in their response. They bluntly told me, "If you want your order, come down and take it yourself." What made this worse was their dismissive attitude. They didn’t communicate their policy beforehand, and when I complained about the issue, I received no apology or acknowledgment. It felt like my concerns didn’t matter at all. As a paying guest, I expect a certain level of professionalism and care, especially when compared to other hotels where the staff go out of their way to assist guests. This experience left me with the impression that this hotel doesn’t prioritize their guests' comfort or satisfaction. I hope they improve their communication and customer service to match the standards expected in the hospitality industry.
Dear Nuha, we regret to hear about your disappointing experience at the Al Mafraq Metropolitan Hotel. Feedback from our valued guests is of paramount importance to us in our efforts to continually improve our service standards. We acknowledge your concern about the hotel staff's refusal to assist in delivering your food order to your room. Please be assured that this is contrary to the high level of service we aim to offer. Rest assured that we will look into this matter seriously and discuss it with the appropriate team for proper action to be taken. Once again, we are deeply sorry for any inconvenience you experienced and appreciate your feedback. We strive to ensure such instances are not repeated in the future. We look forward to another opportunity to earn your trust back and serve you better. best regards metropolitan team
We chose this hotel for a quick staycation with the family while work was done on our villa. We didn't know what to expect but were extremely happy with what we found. The place is old but has been meticulously maintained. The trees are mature and make it feel like a resort. The place is clean, and the staff are the nicest and most professional. We will come back to this resort.
Dear Victor, Warm Greetings from Metropolitan Al Mafraq Hotel I would like to express my sincere gratitude for taking the time to share your pleasant experience. It is very important for us to know that you valued and enjoyed your stay with us. We are very delighted that you like the services and the team; and I will ensure your warm feedback will be shared with the team which will motivate them to continue to exceed guest experience consistently Thank you and I do hope that we will have the pleasure of welcoming you back again Best Regards, Metropolitan Al Mafraq Team
Well, let me tell you first the base reason I felt so impressed. I got a room their for 5 nights "Later I extended one more" and i asked them to keep my insulin in their friend "We are talking about One full rack fridge for example" and 6 major ice containers which cost like 5k AED, they upgraded the room free on charge on their own expense to save the situation. So I was upgraded from a single room to a studio room. I thank Mr Rahel "Hope I wrote it correctly" and the Arabian guy in the reception, so so humble and respected. All the staff is so welcomed with beautiful smiles and ready to assist many times. The only thing is kinda the long time between calling housekeeping and the execution of the request. But compared to other hotels, they are so fine. The WIFI Signal is so nice I'm here in another hotel and I could see the major difference. Guard savers in the pool are funny and made my daughter so happy. Thank you all for the lovely experience. If only the location was closer to Abu Dhabi, you would deserve 100 over 10
Dear Reem Thank you for taking the time to leave us a review! we are glad that you have enjoyed your stay with us. With Regards, Metropolitan Al Mafraq Team
I had an amazing stay at the Metropolitan Hotel! The hotel was clean and well-maintained, and the staff were extremely professional and respectful. The atmosphere was so relaxing, and the vibes were wonderful. A special thank you to Mr. Raouf, who was incredibly helpful and made our experience even better. Highly recommend this place for anyone looking for a comfortable and enjoyable stay!
Dear Kariman, thank you so much for your wonderful review, we are delighted to hear that you enjoyed your stay at Metropolitan Hotel and that our team, particularly Mr. Raouf, could contribute to your positive experience. Your kind words about our cleanliness, hospitality and relaxing atmosphere are truly appreciated. We strive to provide an exceptional experience for all our guests and your recommendation is a clear indication of our success. we look forward to hosting you again in the future for yet another enjoyable stay. best regards metropolitan team
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“Calm, healthy food, kind staff, facilities, net, swimming, sports and high quality services”
I 'd like to thank All kind staff especially the restaurant staff members, reception, cleaners, all people there are kind helpful, healthy lifestyle food, message of welcoming on my room screen i ve never seen before, clean room, open air, swimming pool, sports everyday moments so amazing and beautiful, really I hope to go there again and again Sincerely Ebrahem Elsayed
Dear Ebrahem, thank you for taking the time to share your wonderful experience at our property. We are ecstatic to know that you were able to enjoy the services, facilities, and the healthy lifestyle food we offer. the efforts of our hardworking and dedicated staff, especially the restaurant team, reception, and cleaners, do not go unnoticed and we are appreciative that you've recognized their outstanding service. we strive to create a welcoming and clean environment for our valued guest like you and we are glad to know that we've marked a positive impact on your stay. your satisfaction and desire to return reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to welcoming you back again soon, best regards metropolitan team