This property is in high demand!
24 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

It is good place for business traveler and families .

Great service and location for such a very good price
Great service and location for such a very good price
It is good place for business traveler and families .

Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
24 travelers have booked today.
Based on 2,600 verified reviews
8.5
8.4
8.4
8.2
8.2
8.0
Location rating score
| Value for money | 8.2 |
| Distance to city center | 15km |
| Location rating | 8.5 |
| Nearest airport | Abu Dhabi International Airport (AUH) |
| Distance to airport | 22.4 km |
8.1
Excellent
City view
9.2
Exceptional
City view
City view
Outdoor view
8.3
Excellent
Outdoor view
City view
Novotel Abu Dhabi Al Bustan Hotel offers a list of water sport activities which include water sports (non-motorized), fishing, and diving for you to take advantage of .
Novotel Abu Dhabi Al Bustan Hotel features car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Novotel Abu Dhabi Al Bustan Hotel adhere to our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with free face masks, doctor/nurse on call, temperature check for guests and staff, staff trained in safety protocol, body thermometer, and first aid kit for more completed safety precautions and hygiene protocols.
Novotel Abu Dhabi Al Bustan Hotel was built in 2011.
Novotel Abu Dhabi Al Bustan Hotel has a total of 361 rooms.
Novotel Abu Dhabi Al Bustan Hotel's most popular month where verified guests travelers have stayed the most is in June.
Past solo travelers that have stayed at this property have given Novotel Abu Dhabi Al Bustan Hotel an average rating of 8.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Past families with older children that have stayed at this property have given Novotel Abu Dhabi Al Bustan Hotel an average rating of 8.2. You can look up more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Novotel Abu Dhabi Al Bustan Hotel’s neighborhood is City Center which features well-known restaurants such as Swiss Butter - Novotel Al Bustan.
The closest airport to Novotel Abu Dhabi Al Bustan Hotel is Abu Dhabi International Airport, 22.0 km away.

Experience Luxury and Convenience at Novotel Abu Dhabi Al Bustan Hotel
Welcome to Novotel Abu Dhabi Al Bustan Hotel, a luxurious 4-star hotel located in the vibrant city of Abu Dhabi, United Arab Emirates. With its prime location, just 20 minutes away from the airport and 15km from the city center, this hotel offers the perfect blend of convenience and tranquility for both business and leisure travelers.
Step into the elegant lobby of Novotel Abu Dhabi Al Bustan Hotel and be greeted by a warm and friendly staff, ready to cater to your every need. With its modern design and stylish decor, this hotel exudes a contemporary charm that will make you feel right at home.
Check-in at Novotel Abu Dhabi Al Bustan Hotel begins at 02:00 PM, allowing you ample time to settle in and start exploring all the wonderful amenities this hotel has to offer. The 361 spacious and well-appointed rooms provide a comfortable sanctuary for guests, ensuring a restful stay. Whether you choose a standard room or a suite, each accommodation is thoughtfully designed to provide a relaxing ambiance and equipped with modern amenities to enhance your stay.
Unwind and Indulge in Endless Entertainment at Novotel Abu Dhabi Al Bustan Hotel
At Novotel Abu Dhabi Al Bustan Hotel, you'll find a plethora of entertainment facilities that will make your stay unforgettable. Step into our world of relaxation and enjoyment as you explore our wide range of amenities.
Indulge in retail therapy at our onsite shops, where you can find everything from souvenirs to luxury items. After a day of exploring the city, head to our vibrant bar, where you can unwind with a refreshing drink and enjoy live music. For those looking to dance the night away, our nightclub is the perfect spot to let loose and have a memorable evening.
Pamper yourself at our salon and spa, where you can rejuvenate with a massage or indulge in a variety of beauty treatments. Relax your muscles and soothe your senses in our hot tub, sauna, or steam room. If you're in the mood for outdoor relaxation, our serene garden provides the perfect setting to unwind and soak up the sun.
For those seeking a bit of friendly competition, our games room offers a variety of entertainment options, including billiards and table tennis. And if you're looking for the perfect gift or souvenir to remember your stay, our gift shop is filled with unique treasures.
At Novotel Abu Dhabi Al Bustan Hotel, we ensure that every moment of your stay is filled with entertainment and enjoyment. Whether you're seeking relaxation or excitement, our array of entertainment facilities has something for everyone.
Stay Active and Energized at Novotel Abu Dhabi Al Bustan Hotel's Sports Facilities
Novotel Abu Dhabi Al Bustan Hotel offers an array of exceptional sports facilities, ensuring that guests can stay active and energized throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to make the most of your leisure time.
Start your day with a refreshing swim in the indoor pool, or soak up the sun by the outdoor pool while sipping on a refreshing drink from the poolside bar. For those who prefer to stay active on land, the hotel boasts a state-of-the-art fitness center that is open 24 hours a day, allowing you to work out at your convenience.
If you're craving some adventure, Novotel Abu Dhabi Al Bustan Hotel offers a range of water sports activities, including non-motorized options such as paddleboarding and kayaking. For fishing and diving enthusiasts, the hotel's beachfront location provides easy access to the pristine waters of the Arabian Gulf. Whether you're a beginner or an experienced diver, the hotel can arrange diving excursions to explore the vibrant marine life that lies beneath the surface.
With its exceptional sports facilities, Novotel Abu Dhabi Al Bustan Hotel ensures that guests can maintain their fitness routine, indulge in water sports, or simply relax and unwind by the pool or beach. No matter your preference, this hotel offers the perfect setting for an active and rejuvenating stay in Abu Dhabi.
Exceptional Convenience Facilities at Novotel Abu Dhabi Al Bustan
Discover a seamless stay at Novotel Abu Dhabi Al Bustan, where convenience is at the forefront. Guests can enjoy the flexibility of 24-hour room service and express check-in/check-out, ensuring comfort and efficiency at any hour. The hotel also offers comprehensive laundry and dry cleaning services, along with a laundromat for added convenience, allowing guests to maintain their wardrobe effortlessly. For added security and peace of mind, safety deposit boxes are available, while the concierge service is ready to assist with any special requests or local recommendations.
Stay connected and comfortable with free Wi-Fi available in all rooms and Wi-Fi in public areas, perfect for both business and leisure travelers. The hotel features an executive lounge for a quiet retreat, while a designated smoking area ensures a comfortable environment for all guests. Additional amenities include luggage storage, daily housekeeping, and a convenience store on-site, making your stay truly hassle-free. Whether you're here for business or leisure, Novotel Abu Dhabi Al Bustan provides all the essential facilities to enhance your experience.
Convenient Transport Facilities at Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Starting with airport transfer, the hotel provides a seamless journey from the airport to the hotel, making arrival and departure a breeze. For those looking to explore the vibrant city of Abu Dhabi, the hotel offers tours to popular attractions, allowing guests to discover the rich culture and heritage of the United Arab Emirates.
Guests who prefer to drive can take advantage of the valet parking and car park facilities available at the hotel. Whether you're traveling with your own vehicle or renting one, Novotel Abu Dhabi Al Bustan Hotel has got you covered with its car hire services. Additionally, the hotel also offers a taxi service and ticket service, making it easy for guests to get around the city and book tickets for various attractions and events.
For guests who prefer to drive themselves, the hotel provides a car park onsite, ensuring that parking is never a hassle. Best of all, the car park is free of charge, allowing guests to save on parking fees. With these excellent transport facilities, Novotel Abu Dhabi Al Bustan Hotel ensures that guests can explore Abu Dhabi with ease and convenience.
Modern Amenities and Entertainment at Novotel Abu Dhabi Al Bustan Hotel
At Novotel Abu Dhabi Al Bustan Hotel, guests can enjoy a range of modern amenities and entertainment options in their rooms. Each room is equipped with a hair dryer, ensuring that guests can easily style their hair and look their best throughout their stay. Additionally, all rooms feature a television, providing guests with a variety of channels to choose from, allowing them to unwind and relax after a long day of exploring Abu Dhabi. Whether guests want to catch up on their favorite shows or simply enjoy a movie night in, the television in each room offers endless entertainment possibilities. With these convenient and enjoyable room facilities, Novotel Abu Dhabi Al Bustan Hotel ensures that guests have a comfortable and entertaining stay.
Indulge in Exquisite Dining at Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel offers an array of exceptional dining facilities that are sure to satisfy even the most discerning palates. Start your day off right with a delightful breakfast at the hotel's breakfast buffet, where you can indulge in a wide selection of delectable dishes from around the world. From freshly baked pastries to made-to-order omelettes, there's something to suit every taste.
For a quick pick-me-up or a relaxed catch-up with friends, head to the hotel's coffee shop. Here, you can enjoy a steaming cup of aromatic coffee or choose from a variety of refreshing beverages. The coffee shop also offers a tempting selection of light bites, perfect for a mid-day snack.
When it comes to lunch or dinner, the hotel's halal restaurant is a must-visit. Immerse yourself in the rich flavors of authentic Arabic cuisine, expertly prepared by skilled chefs. From succulent kebabs to fragrant biryanis, each dish is a culinary masterpiece that will leave you craving for more.
For those who prefer the convenience of dining in the comfort of their own room, the hotel offers 24-hour room service. Indulge in a wide range of options, from international favorites to local specialties, all delivered right to your doorstep.
With its diverse dining options, Novotel Abu Dhabi Al Bustan Hotel ensures that every meal is a memorable experience, leaving you satisfied and longing to return for more.
Comfort and Variety at Novotel Abu Dhabi Al Bustan Hotel
Experience a range of comfortable and spacious rooms at Novotel Abu Dhabi Al Bustan Hotel. Choose from the Executive Room Bed with Sofa, Superior Queen Room with sofa, Superior Suite with Sofa, or the Superior Twin Room, each offering a unique and inviting atmosphere. With options like the Executive Room Bed with Sofa, featuring a choice of 1 King Bed or 1 Sofa Bed, or the Superior Twin Room with 2 Single Beds, you can find the perfect accommodation to suit your needs. Book your stay at Novotel Abu Dhabi Al Bustan Hotel on Agoda for the best prices and a hassle-free experience. Enjoy the convenience of easy booking and secure payment options, ensuring a seamless stay from start to finish.
Discover the Vibrant City Center of Abu Dhabi
Located in the heart of Abu Dhabi, the Novotel Abu Dhabi Al Bustan Hotel offers easy access to the bustling city center. Step outside the hotel and find yourself surrounded by a vibrant mix of attractions, shopping malls, and cultural landmarks.
One of the must-visit destinations in the city center is the magnificent Sheikh Zayed Grand Mosque. This architectural marvel is one of the largest mosques in the world and showcases the opulence and grandeur of Islamic design. Take a guided tour to admire the intricate details of the mosque's interior and marvel at the stunning domes and minarets.
For those looking for a shopping extravaganza, the city center is home to some of the best malls in Abu Dhabi. The Abu Dhabi Mall offers a wide range of international brands, luxury boutiques, and entertainment options. Indulge in a shopping spree or catch the latest blockbuster at the mall's state-of-the-art cinema.
After a day of exploring the city center, unwind at one of the many restaurants and cafes offering a variety of cuisines. From traditional Emirati dishes to international delights, there is something to satisfy every palate. Experience the vibrant nightlife scene with rooftop bars and lounges offering stunning views of the city skyline.
With its central location and proximity to major attractions, the Novotel Abu Dhabi Al Bustan Hotel is the perfect base to discover the vibrant city center of Abu Dhabi. Experience the rich culture, exciting shopping, and lively atmosphere that make this area a must-visit for travelers.
Convenient Transportation Options from Abu Dhabi Airports to Novotel Abu Dhabi Al Bustan Hotel
Located in the heart of Abu Dhabi's City Center, Novotel Abu Dhabi Al Bustan Hotel is easily accessible from the nearest airports. Traveling from the Abu Dhabi International Airport to the hotel is a breeze, thanks to the various transportation options available.
One of the most convenient ways to reach Novotel Abu Dhabi Al Bustan Hotel from the airport is by taxi. Taxis are readily available outside the arrivals area and offer a comfortable and efficient mode of transportation. The hotel is approximately a 15-minute drive from the airport, making it a quick and hassle-free journey.
For those who prefer public transportation, there are also bus services available from the airport to the city center. The A1 bus route operates between the airport and various locations in Abu Dhabi, including the City Center. From the bus stop, it's just a short walk to the hotel.
Whether you choose to take a taxi or opt for public transportation, getting from the airport to Novotel Abu Dhabi Al Bustan Hotel is a seamless experience. The hotel's prime location in the City Center ensures easy access to Abu Dhabi's popular attractions, shopping malls, and business districts, making it an ideal choice for both leisure and business travelers.
Discover the Vibrant Surroundings of Novotel Abu Dhabi Al Bustan Hotel
Situated in the heart of Abu Dhabi, Novotel Abu Dhabi Al Bustan Hotel offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, visitors can explore the magnificent Sheikh Zayed Grand Mosque Center, a stunning architectural masterpiece that showcases the grandeur of Islamic art and culture. Immerse yourself in the serene atmosphere of Umm Al Emarat Park, a sprawling green oasis perfect for picnics, leisurely walks, and family outings.
For those seeking a taste of adventure, a visit to the Emirates National Auto Museum is a must. Marvel at the impressive collection of vintage cars and motorcycles, including the renowned Rainbow Sheikh's car collection. Nature enthusiasts will be delighted by the nearby Eastern Mangrove Lagoon National Park, a sanctuary for diverse wildlife and a haven for kayaking and paddleboarding.
Delve into the rich heritage of Abu Dhabi at the Zayed Heritage Center, where you can learn about the traditions and customs of the Emirates. For a relaxing day by the sea, Al Bateen Beach offers pristine sandy shores and crystal-clear waters, perfect for sunbathing and swimming. Khalifa Park, with its beautiful gardens, playgrounds, and a mini-train ride, is a great place to spend quality time with family.
Admire the architectural marvel of Sheikh Zayed Bridge, an iconic landmark that connects Abu Dhabi Island to the mainland. Sports enthusiasts can enjoy a thrilling ice-skating experience at the Abu Dhabi Ice Rink, located within easy reach of the hotel. History buffs will appreciate a visit to Al Maqtaa Fort, a historic fortress that offers a glimpse into the region's past.
With its prime location, Novotel Abu Dhabi Al Bustan Hotel provides the perfect base for exploring the vibrant surroundings and immersing yourself in the rich culture and attractions of Abu Dhabi.
Convenient Access to Public Transport Stations at Novotel Abu Dhabi Al Bustan Hotel
Located in close proximity to the Abu Dhabi Central Bus Station, Novotel Abu Dhabi Al Bustan Hotel offers guests convenient access to public transportation options. The hotel is just a short walk away from the bus station, making it easy for guests to explore the city and its attractions. Whether you're heading to the iconic Sheikh Zayed Grand Mosque, the bustling Abu Dhabi Corniche, or the vibrant Yas Island, you can easily catch a bus from the nearby station and reach your destination with ease.
In addition to the Abu Dhabi Central Bus Station, the hotel is also well-connected to other public transport stations. The Abu Dhabi International Airport is just a 10-minute drive away, and the hotel provides a complimentary shuttle service for guests. This makes it convenient for travelers to reach the hotel upon arrival and depart for their next destination. Furthermore, the hotel is also close to the Al Wahda Mall Bus Station, which offers additional transportation options for guests looking to explore the city or visit the popular shopping destination.
A Culinary Delight in the Vicinity
When it comes to dining options, Novotel Abu Dhabi Al Bustan Hotel is surrounded by an array of tantalizing restaurants. Guests can indulge in the flavors of authentic Arabian cuisine at Al Sultan Restaurant & Grill or savor the taste of traditional Kerala dishes at Payyannur Restaurant Abu Dhabi. For those seeking a cozy and trendy atmosphere, Cafe 302 offers a variety of healthy and delicious dishes. Seafood enthusiasts can head to Byblos Sur Mer or Finz Restaurant for a delightful dining experience by the waterfront. Italian cuisine lovers can enjoy a scrumptious meal at Prego's Restaurant, while those craving authentic Iraqi cuisine can savor the flavors of AlMaskoof AlIraqi Restaurant. AlBeit AlAteeq Restaurant offers a delightful blend of Middle Eastern and international dishes, while Karam Al Sham Restaurant is known for its delectable Syrian and Lebanese delicacies. Last but not least, Fishmarket is a must-visit for seafood lovers, offering a unique dining experience with its live fish market concept. With such a diverse range of dining options nearby, guests at Novotel Abu Dhabi Al Bustan Hotel are sure to embark on a culinary journey like no other.
Shop 'til you drop at Novotel Abu Dhabi Al Bustan Hotel's surrounding shopping landmarks
Novotel Abu Dhabi Al Bustan Hotel is conveniently located near a plethora of shopping landmarks that cater to every taste and preference. Just a short distance away, you will find Al Bateen Mall, a modern shopping destination offering a wide range of international brands, stylish boutiques, and gourmet dining options. For those looking for unique and handmade items, Folklore Gallery and Salwa Zeidan Gallery are must-visit destinations. Khalidiyah Mall and Madinat Zayed Shopping Centre are also nearby, where you can indulge in a day of retail therapy with a variety of stores and entertainment options. Additionally, KM Trading and Khalifa Centre provide a convenient one-stop-shop for all your daily needs. Whether you're in search of luxury brands or local treasures, Novotel Abu Dhabi Al Bustan Hotel's surrounding shopping landmarks are sure to satisfy your shopping desires.
Affordable Luxury: Experience Exceptional Value at Novotel Abu Dhabi Al Bustan Hotel
Discover the perfect blend of comfort, convenience, and affordability at Novotel Abu Dhabi Al Bustan Hotel. With an average room price of just $96, this exceptional hotel offers incredible value for your stay in Abu Dhabi. Compared to the average price of a hotel room in the city, which stands at $169, Novotel Abu Dhabi Al Bustan Hotel provides an unbeatable deal that allows you to experience luxury without breaking the bank.
At Novotel Abu Dhabi Al Bustan Hotel, you can indulge in a range of world-class amenities and services without compromising on quality. From elegantly designed rooms and suites to state-of-the-art facilities, this hotel offers a truly memorable stay. Immerse yourself in the plush comfort of the well-appointed rooms, featuring modern furnishings, soothing color palettes, and breathtaking views of the city. Whether you are traveling for business or leisure, you will find everything you need for a comfortable and enjoyable stay.
With its affordable pricing, Novotel Abu Dhabi Al Bustan Hotel is the perfect choice for travelers seeking exceptional value without compromising on quality. Book your stay today and experience the best of Abu Dhabi hospitality at a fraction of the price.
Clean, Friendly Staff, and Great Facilities at Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Hotel has received numerous positive customer reviews highlighting its cleanliness, friendly staff, and excellent facilities. Guests have praised the hotel for its clean and well-maintained rooms, ensuring a comfortable stay. The staff members have been described as friendly and helpful, providing top-notch service to guests. The hotel's location is also highly regarded, offering easy access to the city's attractions. Additionally, guests have appreciated the hotel's child-friendly pool, making it an ideal choice for families. With its spacious rooms, great location, cleanliness, and excellent facilities, Novotel Abu Dhabi Al Bustan Hotel is a top choice for travelers seeking a memorable stay in Abu Dhabi.
A Haven of Exceptional Service and Comfort in Abu Dhabi
Welcome to Novotel Abu Dhabi Al Bustan Hotel, where exceptional service and comfort await you in the heart of Abu Dhabi. With an impressive overall rating of 8.3, this hotel has received high praise from satisfied guests who have experienced its outstanding facilities and top-notch staff performance.
One of the standout features of Novotel Abu Dhabi Al Bustan Hotel is its commitment to providing excellent value for money. With a rating of 8.2 for value, guests can enjoy a luxurious stay without breaking the bank. From spacious and well-appointed rooms to a range of amenities and services, this hotel offers an exceptional experience at an affordable price.
The facilities at Novotel Abu Dhabi Al Bustan Hotel have also received glowing reviews, with a rating of 8.3. Guests can take advantage of the hotel's state-of-the-art fitness center, refreshing outdoor pool, and rejuvenating spa facilities. Whether you're looking to stay active or relax and unwind, this hotel has something to cater to every guest's needs.
In addition to its impressive facilities, Novotel Abu Dhabi Al Bustan Hotel has also been commended for its cleanliness, receiving a rating of 8.5. Guests can expect immaculate rooms and common areas, ensuring a comfortable and hygienic stay.
Situated in a prime location, with a rating of 8.4, this hotel offers easy access to Abu Dhabi's top attractions and business districts. Whether you're traveling for business or leisure, Novotel Abu Dhabi Al Bustan Hotel is the perfect base for exploring everything this vibrant city has to offer.
The comfort of guests is a top priority at Novotel Abu Dhabi Al Bustan Hotel, evident from its rating of 8.2 for comfort. From plush bedding to modern amenities, every detail has been carefully considered to ensure a relaxing and enjoyable stay.
Last but not least, the staff performance at Novotel Abu Dhabi Al Bustan Hotel has been highly praised, earning a rating of 8.4. The dedicated and friendly staff go above and beyond to make guests feel welcome and cater to their every need, ensuring a memorable and personalized experience.
Overall, Novotel Abu Dhabi Al Bustan Hotel is a haven of exceptional service, comfort, and value in Abu Dhabi. With its impressive ratings for facilities, cleanliness, location, comfort, and staff performance, this hotel promises an unforgettable stay for every guest.
Excellent8.2
Facilities
Excellent8.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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This hotel boasts friendly and helpful staff who have received excellent reviews from guests. Its location is convenient, situated near shopping malls, restaurants, and the city center. The well-appointed rooms are cozy and clean. Guests have left positive reviews of the hotel's breakfast and restaurant offerings. Furthermore, the spacious rooms provide ample relaxation space.
Some guests have noted that the rooms are in need of a renovation and that the carpets are dirty.
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Stayed for 2 night on a business trip and I was disappointed. Starting with positives: The breakfast was quite good and by far the most positive point of my stay, along with the staff, that were helpfully and polite. Also tried the room service for a late dinner, which was quite good. The room on, the other hand, was not very good, although the bed was comfortable. For the rest, the room was showing signs of wear and lack of maintenance. The cleanliness level was not good, specially on the floor (dirty carpet). Also, I struggled with lack of hot water. Called maintenance 3 times to get it better (not completely solved). Given the options with similar price in town, I will surely try a different hotel next time.
Dear Ricardo, Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mourad Brahmi Cluster General Manager
My stay at Novotel Bustan Hotel was nothing short of spectacular. From the moment I arrived, I was greeted with warmth and true hospitality. The beautiful ambiance, high quality of service, and professionalism of the staff made it a truly memorable experience. Special thanks to Ms. Hanecel, always prompt and attentive to every detail to ensure everything was perfect. I look forward to visiting again. Thank you!
Dear Rafat, We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mourad Brahmi Cluster General Manager
The property offers a clean and welcoming environment, with excellent staff who are attentive and friendly. The pool area is a highlight, providing a perfect spot for relaxation, and the hot water in the bathroom is consistently reliable. However, the view from the rooms leaves something to be desired, and parking can be a bit of a hassle. Overall, it’s a solid choice for those looking for comfort and good amenities.
Dear Maria, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your wonderful review here. I am grateful to know that you enjoyed your time with us and will be sure to share your kind compliments with my entire team; they will be thrilled to hear from you too. Once again, thank you for being our guests. I look forward to welcoming you back again. Best regards, Mourad Brahmi Cluster General Manager
Novotel Abu Dhabi Al Bustan is great value for money. The rooms are spacious, and the bed is very comfortable. All essential facilities are available, making the stay convenient and pleasant. The hotel is located just a little away from the main city, but it’s only about a 10-minute drive, which is not an issue at all.
Dear Sabir, We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mourad Brahmi Cluster General Manager
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“Good value for money with some flaws ”
The hotel is good in general and the best thing is good value for money.. It's located in the center between Yas island and the coast which make it good for those who wants activities in both sides if Abu dhabi.. The rooms are clean ..The staff were very helpful in the beginning, I asked for interconnected room for my family and they provide it ..I asked to add breakfast to my reservation and they add it with a reasonable charge.. However, the problems I faced include the following: 1- The receptionists are too busy to answer the phone and this is very big issue for me and has no excuse at all in a five stars hotel.. 2- My booking included a baby cot but It wasn't provided bc no one was available!! I had to put my baby to sleep in the couch the whole time.. 3- The rooms need a lot of maintenance; multiple electric sockets were not working .. The wardrobe door was unstable and was about to fall on my kids but fortunately I was around and I catch it!! .. The water sink in one of the bathrooms was leaking and partially blocked and no hot water in the other bathroom.. In general the hotel not for a luxuroius stay but good for those who want this location and want good price .. For me I don't think I will stay here again ..
Dear Muayad, Thank you for taking the time to tell us about your experience at Novotel Abu Dhabi Al Bustan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mourad Brahmi Cluster General Manager