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Hotel O Bbk

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 21387, No. 32A, Lorong Tiara 1B, Bandar Baru Klang, Klang City Center / Bukit Raja, Klang, Malaysia, 41150

Highlights

Location

It's location is superb, making it easy to get around.
Top Value

Value for money
Well-appointed bathrooms

Sparkling clean

Clean room and bathroom.
Professional guest services

The hotel has fantastic staff who always ready to assist.

Facilities

Free Wi-Fi

Front desk [24-hour]

Family room

Paid parking available

Smoke-free property

Elevator

Shared lounge/TV area

Food delivery

About us

Discover the vibrant heart of Klang City Center/Bukit Raja at Hotel O Bbk, perfect for two travelers. Located near local markets, dining options, and rich cultural heritage, enjoy 24-hour check-in, express check-in/check-out, and attentive room service. Each spacious room offers stunning views, complimentary bottled water, and a flat-screen TV. Essential amenities include air conditioning, hot showers, and excellent WiFi. Conveniently near 99 Speedmart, restaurants, and massage shops, Hotel O Bbk is your ideal retreat. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Klang every 3 minutes on Agoda.com
Location 6.6
Value for money 6.2
Service 6.0
Cleanliness 5.5

Based on 706 verified reviews

Location

6.6

Value for money

6.2

Service

6.0

Cleanliness

5.5

Facilities

5.2

See map

6.6Good

Location rating score

Location - Inside city center
Popular landmarks
Sultan Abdul Aziz Royal Gallery
3.3 km
Kota Raja Mahadi
3.3 km
The Sri Nagara Thendayuthapani Temple
3.4 km
Masjid India Klang
3.6 km
Little India District
3.6 km
Closest landmarks
Aeon Bukit Raja Shopping Centre
450 m
AEON Bukit Raja Supermarket
480 m
KPJ Klang Specialist Hospital
650 m
Holy Redeemer Catholic Church
1.0 km
Centro Mall Klang
1.4 km

Good to know

Value for money6.2
Location rating6.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport11.7 km

Select your room

1/10

Standard Queen Room

12 m²/129 ft²
Max 2 adults
1 queen bed
Preferred by Couples
1/9

Suite Triple

18 m²/194 ft²
Max 3 adults
1 single bed and 1 double bed
1/6

Deluxe Single Room

12 m²/129 ft²
Max 1 adult
1 single bed
1/6

Family Suite

23 m²/248 ft²
Max 4 adults
2 double beds
Fits groups
1/5

Suite Standard

Max 251 adults
1/5

Suite Standard

Max 9 adults
1/4

Deluxe Double or Twin Room

Max 3 adults
1/4

Double Deluxe Queen Bed

Max 6 adults
1/3

Superior Suite

Max 4 adults
1/1

Standard Queen Room

12 m²/129 ft²
Max 3 adults
1 double bed

Frequently asked questions

Hotel O Bbk offers car park charges applied for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At Hotel O Bbk, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

While residing at Hotel O Bbk, enjoy your early morning or evening wander at nearby park which include Jalan Kakak Tua Park, Kids Playground, and Jalan Muda field.

Verified past guests that have stayed at Hotel O Bbk had an average nightly stay of 2 nights at this property.

Hotel O Bbk's most popular month where verified tourists have stayed the most is in May.

The typical room rate for Hotel O Bbk in the past month is 122.01 MYR, compared to city's average of 163.82 MYR.

Hotel O Bbk can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Verified families with older children that have stayed at this property have given Hotel O Bbk an average rating of 6.1. You can look into more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Hotel O Bbk’s community is Klang City Center / Bukit Raja which comprises of popular restaurants such as BBK Soon Kee Seafood Restaurant, Jah Bar (Tanote Bay), and Fatty Mee Hoon Kuih House (Klang).

More about Hotel O Bbk

More about Hotel O Bbk

Experience Comfort and Convenience at Hotel O Bbk in Klang, Malaysia

Nestled in the vibrant city of Klang, Malaysia, Hotel O Bbk offers a welcoming retreat for travelers seeking comfort and convenience. With a total of 30 well-appointed rooms, this charming hotel provides an intimate atmosphere perfect for both leisure and business stays. Guests can enjoy a smooth check-in process starting from 2:00 PM and a relaxed check-out until 12:00 PM, ensuring ample time to unwind and explore the local attractions. Please note that Hotel O Bbk maintains a strict child policy, and children are not allowed to stay free of charge. Additional charges may apply for extra guests, making it ideal for adult travelers or those seeking a quiet, family-free environment. Whether you're visiting Klang for sightseeing or business, Hotel O Bbk promises a comfortable and hassle-free stay in this bustling Malaysian city.

Relax and Unwind in Our Shared Lounge and TV Area

At Hotel O Bbk, guests can enjoy a cozy and inviting shared lounge and TV area, perfect for relaxing after a day of exploring Klang. Whether you're catching up on your favorite shows or simply unwinding with fellow travelers, this comfortable space offers a welcoming atmosphere to socialize and recharge. The lounge is thoughtfully designed to provide a tranquil environment where you can sit back, enjoy some entertainment, or engage in friendly conversations.

Convenient Facilities at Hotel O Bbk for a Seamless Stay

Hotel O Bbk in Klang offers guests a range of convenience facilities designed to enhance your stay. Stay connected effortlessly with complimentary Wi-Fi available in all rooms, ensuring you can browse, work, or relax online without interruption. For added convenience, the hotel also provides Wi-Fi access in all public areas, allowing guests to stay connected while enjoying the communal spaces. To make your arrival and departure as smooth as possible, Hotel O Bbk features efficient express check-in and check-out services. This ensures you can settle in or leave in a hassle-free manner, giving you more time to enjoy your trip. Whether you're here for business or leisure, these thoughtful amenities are tailored to provide a comfortable and stress-free experience.

Convenient Parking Facilities at Hotel O Bbk

Hotel O Bbk offers guests the convenience of on-site parking, making it easy to come and go during your stay. Please note that parking is available with applicable charges, ensuring a secure and accessible space for your vehicle. Whether you're traveling by car for business or leisure, this facility provides peace of mind and added convenience.

Comfort and Convenience in Every Room at Hotel O Bbk

Experience a relaxing stay at Hotel O Bbk, where each room is thoughtfully equipped with modern amenities to ensure your comfort. Stay cool and refreshed with efficient air conditioning, allowing you to unwind after a day of exploring Klang. A flat-screen television is available for your entertainment, providing a variety of channels to keep you entertained during your downtime. To enhance your stay, complimentary bottled water is provided daily, ensuring you stay hydrated throughout your visit. Additionally, the hotel offers quality toiletries, allowing you to enjoy fresh and convenient personal care. Whether you're here for business or leisure, Hotel O Bbk's well-appointed rooms promise a cozy and hassle-free experience.

Comfortable and Versatile Room Options at Hotel O Bbk, Klang

Hotel O Bbk in Klang offers a range of thoughtfully designed rooms to suit every traveler's needs. Guests can choose from the Standard Queen Room, featuring a cozy 12 square meters space with a comfortable Queen Bed, or opt for the Deluxe Single Room, also 12 square meters, with a single bed perfect for solo travelers. For those seeking more space and flexibility, the Suite Triple provides 18 square meters with options for either a single or double bed, ideal for small groups or couples. Families or larger groups can enjoy the spacious Family Suite, covering 23 square meters with two Double Beds, ensuring ample comfort for everyone. Booking these rooms through Agoda guarantees you the best prices available, along with a smooth and hassle-free reservation process. With easy access to special deals and exclusive offers, securing your preferred room type at Hotel O Bbk has never been more convenient. Whether you're traveling alone, with a partner, or with family, Agoda makes planning your stay simple and affordable, so you can focus on enjoying your trip to Klang.

Vibrant Heart of Klang: Exploring the City Center and Bukit Raja

Nestled in the bustling heart of Klang, the city center offers a lively blend of cultural heritage and modern amenities. Visitors can stroll through vibrant markets, sample delicious local street food, and admire historic landmarks that tell stories of Klang’s rich past. The area is also home to shopping malls, entertainment venues, and cafes that create a dynamic atmosphere perfect for both leisure and exploration. Just a short drive away, Bukit Raja provides a contemporary shopping and entertainment hub, featuring a wide range of retail outlets, cinemas, and dining options, making it an ideal spot for family outings and social gatherings. Surrounding Klang City Center and Bukit Raja are lush parks and scenic spots that offer a peaceful escape from the urban buzz. Nature lovers can visit nearby recreational areas, enjoy leisurely walks, or unwind at scenic spots that showcase Malaysia’s natural beauty. The area's strategic location also makes it easy to access other parts of Klang and beyond, offering visitors a seamless blend of cultural discovery, shopping excitement, and nature relaxation. Whether you're here to explore history, indulge in local cuisine, or simply enjoy vibrant city life, Klang's central districts promise an engaging and memorable experience.

Convenient Transportation from Klang’s Nearest Airports to Hotel O Bbk

Traveling from the nearby airports to Hotel O Bbk in Klang is a seamless experience, ensuring your journey begins comfortably. The closest major airport is Kuala Lumpur International Airport (KLIA), approximately 40 kilometers from Klang City Center. Upon arrival, guests can opt for a variety of transportation options. Taxis and private car services are readily available at KLIA, offering a direct and hassle-free transfer to the hotel, typically taking around 45 minutes depending on traffic. For a more economical choice, ride-hailing apps like Grab are popular and convenient, allowing you to book a comfortable car directly from your smartphone. Alternatively, if you arrive at Sultan Abdul Aziz Shah Airport (Subang Airport), located about 30 kilometers from Klang, you can also choose taxis, private transfers, or Grab rides for a quick and easy journey. Many travelers prefer to pre-arrange a private transfer or use ride-hailing services for a smooth, door-to-door experience. Once you arrive in Klang, Hotel O Bbk is situated in the vibrant Bukit Raja area, easily accessible from major roads and highways. Whether you arrive at KLIA or Subang Airport, your journey to Hotel O Bbk promises comfort and convenience, setting the perfect tone for your stay in this charming Malaysian city.

Explore Klang’s Rich Cultural and Historic Landmarks Near Hotel O Bbk

Situated in the heart of Klang, Hotel O Bbk offers easy access to a variety of cultural and historic attractions that showcase the city’s vibrant heritage. Visitors can immerse themselves in spiritual serenity at the Sultan Sulaiman Royal Mosque or explore the detailed architecture and religious significance of the Goddess of Mercy Temple Klang. For those interested in history, the Sultan Abdul Aziz Royal Gallery provides a fascinating glimpse into the royal lineage and cultural history of the region. Beyond religious sites, guests can enjoy scenic views and leisurely walks along Jambatan Kota, a picturesque bridge that offers a charming vantage point over the city. For a taste of local history and tradition, the nearby Istana Alam Shah Palace stands as a majestic symbol of Klang’s royal heritage. Whether exploring the historic Kota Raja Mahadi or relaxing at Taman Pengkalan Batu, visitors will find plenty of nearby landmarks to enrich their stay and deepen their appreciation of Klang’s unique cultural tapestry.

Convenient Public Transport Options Near Hotel O Bbk in Klang

Hotel O Bbk is ideally situated for travelers seeking easy access to Klang's vibrant surroundings, thanks to its proximity to several key KTM train stations. Guests can conveniently reach the city and beyond via the KTM Train Station in Teluk Pulai, which offers direct routes to various destinations across Malaysia. Additionally, the KTM Train Station in Klang itself provides an efficient transit point, making it simple to explore the local area or commute to nearby cities. For those venturing towards Teluk Gadong or Bukit Badak, the respective KTM stations ensure seamless connectivity, allowing guests to navigate Klang effortlessly and enjoy all the attractions and amenities the region has to offer.

Delightful Dining Options Around Hotel O Bbk

Guests staying at Hotel O Bbk are spoiled for choice when it comes to exploring the vibrant culinary scene nearby. Just a short distance away, you can indulge in the famous Teluk Pulai Bak Kut Teh, renowned for its rich and flavorful herbal pork ribs soup. For a taste of local favorites, Nasi Kukus Sotong Besar offers delicious steamed rice paired with succulent squid, perfect for a quick yet satisfying meal. Coffee lovers will enjoy a visit to Chong Kok Kopitiam, a traditional coffee shop serving aromatic brews and local breakfast dishes. Seafood enthusiasts can savor fresh catches at Restoran Boston Baru, while those craving authentic Hakka cuisine can head to Peng Heong Hakka Paikut Restaurant. For hearty bak kut teh, Kee Heong Bak Kut Teh and Seng Huat Bak Kut Teh Restaurant are popular choices among locals. Additionally, Fatty Mee Hoon Kuih House provides delightful rice noodle dishes, and Restaurant Bubur Goreng offers savory fried porridge options. Finally, for a more diverse menu, Restoran Shanmuga Berkeley serves an array of flavorful dishes, ensuring every palate is satisfied just a short drive from the hotel.

Shopping Destinations Near Hotel O Bbk

Guests staying at Hotel O Bbk will find themselves conveniently close to some of Klang's premier shopping destinations. Just a short drive away, Aeon Bukit Raja Shopping Centre offers a vast array of retail stores, dining options, and entertainment facilities perfect for a day of leisure. Centro Mall Klang provides a modern shopping experience with a variety of fashion outlets, electronics, and family-friendly attractions. Klang Parade is another popular shopping hub, featuring a diverse mix of shops, cafes, and entertainment venues that cater to all tastes. For a more cultural shopping experience, the Little India District is a vibrant area filled with colorful shops, traditional Indian goods, spices, and handcrafted items, making it an ideal spot for both shopping and exploring local culture.

Affordable Comfort at Hotel O Bbk in Klang

Hotel O Bbk offers an incredibly budget-friendly stay with room prices ranging from just $0 to $25, making it an excellent choice for travelers seeking value without sacrificing comfort. This affordability stands out even more when compared to the average hotel room in Klang, which typically costs between $51 and $75. Visitors can enjoy a cozy and convenient stay at a fraction of the usual price, allowing them to allocate more of their budget to exploring the vibrant city and its attractions.

Excellent Stay with Spacious Rooms and Prime Location at Hotel O Bbk

Guests consistently praise Hotel O Bbk for its spacious and clean rooms, offering a comfortable and relaxing environment for their stay. The hotel’s strategic location is highly appreciated, providing easy access to nearby amenities such as mini marts, bakeries, a variety of restaurants from Western to Mamak, and convenient proximity to banks. The air conditioning system is noted to be effective, ensuring a pleasant atmosphere throughout the stay. Visitors also highlight the excellent value for money, with many stating that they received what they paid for and enjoyed a great overall experience during their three-day visit. The surrounding area, filled with massage shops and dining options, adds to the convenience and appeal. While most reviews are positive, some mention that the staff could be more friendly, but this does not overshadow the overall satisfaction with the spacious rooms, cleanliness, and prime location that make Hotel O Bbk a highly recommended choice for travelers.

What Guests Love About Hotel O Bbk in Klang

Guests consistently appreciate the excellent value offered by Hotel O Bbk, finding it to be a fantastic choice for those seeking quality accommodations at an affordable price. The hotel's strategic location in Klang makes it a convenient base for exploring the area, allowing visitors to easily access local attractions and amenities. Additionally, guests commend the staff for their attentive and friendly service, enhancing their overall experience and making them feel welcomed throughout their stay.

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Amenities and facilities

Review score5.2

Facilities

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Services and conveniences
  • Contactless check-in/out
  • Elevator
  • Food delivery
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
Cleanliness and safety
  • First aid kit
  • Safe dining setup
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Non-smoking
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Location

Lot 21387, No. 32A, Lorong Tiara 1B, Bandar Baru Klang, Klang City Center / Bukit Raja, Klang, Malaysia, 41150

Good6.6

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    11.7 km
  • Kuala Lumpur International Airport (KUL)
    44.4 km
Public transportation
  • Bukit Badak
    3.0 km
Hospital or clinic
  • KPJ Klang Specialist Hospital
    650 m
Shopping
  • GM Klang Wholesale City
    8.3 km
Convenience store
  • 7 Eleven
    120 m
Cash withdrawal
  • ATM
    10 m

What's nearby

Popular landmarks
  • Sultan Abdul Aziz Royal Gallery
    3.3 km
  • Kota Raja Mahadi
    3.3 km
  • The Sri Nagara Thendayuthapani Temple
    3.4 km
  • Masjid India Klang
    3.6 km
  • Little India District
    3.6 km
  • Sultan Sulaiman Royal Mosque
    3.9 km
  • Goddess of Mercy Temple Klang
    4.1 km
  • Taman Rakyat Klang
    5.2 km
  • GM Klang Wholesale City
    8.3 km
Nearby landmarks
  • Aeon Bukit Raja Shopping Centre
    450 m
  • AEON Bukit Raja Supermarket
    480 m
  • KPJ Klang Specialist Hospital
    650 m
  • Holy Redeemer Catholic Church
    1.0 km
  • Centro Mall Klang
    1.4 km
  • Jalan Kakak Tua Park
    1.4 km
  • Klang Hokkien Association Hall
    1.5 km
  • Parkson
    1.7 km
  • Klang Parade
    1.8 km
  • Klinik Kesihatan Bukit Kuda
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
The property
  • Number of rooms 30

Reviews of Hotel O Bbk from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
5.9

Review score

Recent ratings trend

10 most recent verified ratings received by the property

  • 2.4
  • 2.0
  • 2.8
  • 3.6
  • 2.0
  • 2.0
  • 3.6
  • 3.6
  • 9.2
  • 2.8

Most recent

  • Location score 6.6 out of 10
    Location6.6
  • Value for money score 6.2 out of 10
    Value for money6.2
  • Service score 6 out of 10
    Service6.0
  • Cleanliness score 5.5 out of 10
    Cleanliness5.5
  • Facilities score 5.2 out of 10
    Facilities5.2
High score for Klang

Rating

9+ Exceptional (14)
8-9 Excellent (11)
7-8 Very Good (20)
6-7 Good (19)
<6 Below Expectation (139)

Review summary

Powered by OpenAI

Guests frequently praise the excellent and friendly staff, making your stay at this hotel a pleasant and stress-free experience. The hotel's great location offers easy access to transportation and is conveniently close to 99 Speedmart. In addition, the spacious rooms offer good value for money and come with reliable WiFi connectivity.

While the hotel offers good WiFi connectivity, room cleanliness needs improvement. Some guests reported issues with the TV, such as malfunction or no TV channels provided.

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Room Type
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Show reviews that mention 

Cleanliness

Mentioned in 19 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
89% Unfavourable

Service

Mentioned in 10 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
90% Unfavourable

Room comfort

Mentioned in 9 reviews
sentiment-positive-indicator
11% Positive
sentiment-negative-indicator
88% Unfavourable

Bathroom

Mentioned in 7 reviews
sentiment-positive-indicator
14% Positive
sentiment-negative-indicator
85% Unfavourable

Bedding

Mentioned in 6 reviews
sentiment-negative-indicator
100% Unfavourable

Hot water

Mentioned in 4 reviews
sentiment-positive-indicator
25% Positive
sentiment-negative-indicator
75% Unfavourable

Air conditioning

Mentioned in 4 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

In room amenities

Mentioned in 3 reviews
sentiment-negative-indicator
100% Unfavourable

Value for money

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
Showing 203 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Izzati from Malaysia
    Solo traveler
    Standard Queen Room
    Stayed 1 night in March 2024

    “Just Nice”

    it's nice and comfy for just one night stay. although there are no electric kettle, no iron provided even though you want to borrow from the counter, sadly there are still none. There are speedmart beside. They provided towel, basic shampoo and soap and mineral water. Prepare Rm50 as deposit. I have none issue with noises, all is okay. and i get the trick to "activate" the hot shower, the bathroom is clean too, the air-conditioner works well for me. All is well for a night stay if you just really in dire need to find a place to sleep just for a night. The staff is nice too , she explained well the issue of the hotel and offer me a better room if i had issue with the assigned room, so far i'm just okay with it.

    Reviewed April 15, 2024

    Hey, Izzati! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Eva

    Responded May 13, 2024
    Hotel O Bbk
  2. 7.6
    Very good
    nurlina from Malaysia
    Solo traveler
    Deluxe Single Room
    Stayed 1 night in January 2025

    “Great staff, convenient location”

    The hotel has fantastic staff who always ready to assist. It's location is superb, making it easy to get around. The cleanliness could be improved slightly. WiFi was excellent, but there were issue with lift, hot water and tv. Facilities, however, were lacking. Overall, a decent stay for solo with room for enhancement

    Reviewed January 22, 2025

    Hi, Nurlina! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

    Responded February 02, 2025
    Hotel O Bbk
  3. 7.6
    Very good
    MOHD from Malaysia
    Family with young children
    Family Suite
    Stayed 2 nights in May 2025

    “Hotel okay laa”

    Saya tinggal 2 malam bersama keluarga di hotel ni. Keseluruhan okla.. bersih.. selesa.. cuma lift dah tak berfungsi..jenuh juga la nak usung beg besar naik tangga..ekon ok sejuk..sarung bantal nampak sedikit mcm kurang bersih.. bilik air pintunya kaca agak nampak di dalam..parking kalau hari kerja susah nk dapat kecuali selepas jam 5.30 petang ada la parking.. keseluruhan hotel ni okay la..

    Reviewed May 29, 2025

    MOHD yang dihormati, Terima kasih kerana berkongsi pengalaman anda dengan kami. Kami gembira mendengar bahawa secara keseluruhan anda mendapati hotel ini bersih dan selesa untuk penginapan keluarga anda. Kami memohon maaf atas kesulitan yang disebabkan oleh lif tidak berfungsi dan kebersihan sarung bantal — maklum balas anda adalah penting dan kami akan menangani isu ini dengan segera. Kami menghargai komen anda tentang keadaan tempat letak kereta dan berharap akan bertambah baik pada masa hadapan. Kami tidak sabar-sabar untuk mengalu-alukan anda sekali lagi di Super OYO 1219 Hotel Bbk. salam sejahtera, Rosy Pasukan Super OYO 1219 Hotel Bbk

    Responded June 13, 2025
    Hotel O Bbk
  4. 2.0
    Navin from Malaysia
    Couple
    Standard Queen Room
    Stayed 3 nights in July 2025

    “Acceptable”

    Really disappointed,oyo hotel didnt update about the renovation and lift maintenance,i had to carry my OKU dad with wheelchair on stairs.the rooms was so terrible,smelly and dirty!!!the bathroom was not cleaned properly until my parents couldn't sleep.they only sleep one night then had to book other hotel.i couldn't get refund .....i couldn't believe i had to pay more than *** for this terrible hotel....would not recommend to anyone!!!!

    Reviewed July 27, 2025

    Dear Navin, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the ongoing renovation and lift maintenance during your stay at Hotel O BBK. We deeply regret the difficulties you and your family faced, especially in caring for your father. Your concerns about cleanliness and the overall condition of the room are taken seriously, and we will address these issues with our team. We also apologize for any miscommunication regarding refunds. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide a better experience in the future. Best regards, Maria The Hotel O BBK Team

    Responded August 13, 2025
    Hotel O Bbk
  5. 3.6
    Afiqah from Malaysia
    Family with young children
    Suite Triple
    Stayed 1 night in May 2024

    “Unacceptable room conditions ”

    Within the first hour of checking in, I encountered several severe issues that made my stay impossible: 1. No Water in the Toilet: The bathroom facilities were non-functional, with no water supply in the toilet. 2. Pest Infestation: I discovered two cockroaches in the room, which is entirely unacceptable. 3. Leaking Roof: There was a noticeable leak in the roof, causing water to drip onto the floor. 4. Dirty Bedsheets and Bed Bugs: The bedsheets were filthy and showed signs of bed bugs, which irritated my skin and caused severe discomfort. Despite the affordability of the hotel, basic cleanliness and functionality are expected standards. The conditions I experienced fall drastically short of these standards, and I believe they pose serious health and safety risks. Given these circumstances, I request an immediate refund for my stay

    Reviewed June 01, 2024

    Apologies for the inconvenience caused, Afiqah! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

    Responded June 08, 2024
    Hotel O Bbk
Changed to review page 1

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