PARKROYAL COLLECTION Pickering, Singapore

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

3 Upper Pickering Street, CBD, Singapore, Singapore, 058289

Highlights

Ideal location

- Central Chinatown location provides immediate access to Chinatown MRT,...

I love that it’s just a walking distance to many places.
Great view

- Floor-to-ceiling windows and higher-floor rooms offer strong garden, p...

Spectacular city view from the room.
Excellent fitness facilities

- Gym and fitness area receive positive notes for being good and forming...

The gym was good too.
Professional guest services

- Staff consistently earn praise for friendliness and helpfulness, provi...

Absolutely loved the pool area and room service experience.
Highly rated by business travelers

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

PARKROYAL COLLECTION Pickering — a “hotel-in-a-garden” for two: tiered sky gardens, cantilevered greenery, waterfalls, rooftop forest pool. Bali-terrace architecture and zero-energy sky gardens blend nature and sustainable tech near CBD attractions. In the CBD, ideal for two travelers, minutes from Marina Bay, museums, Orchard Road, Merlion Park and the Singapore Flyer, with easy MRT links. Features a stylish cocktail bar, steam room, and poolside terrace with panoramic city views and curated fruit/snack service. Rooms include air conditioning, complimentary Wi‑Fi, in‑room safe, shower and toiletries; select rooms offer tranquil garden or park views for a peaceful urban retreat. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Cleanliness 9.3
Location 9.3
Room comfort and quality 9.1
Facilities 9.0

Based on 13,917 verified reviews

Cleanliness

9.3

Location

9.3

Room comfort and qua...

9.1

Facilities

9.0

Service

9.0

Value for money

8.5

  • "The room was clean, spacious, and very comfortable."
  • "The room was beautifully decorated and spotlessly clean."
  • "We chose a room with a "garden" view on the 14th floor."
  • "Special thanks to Brent for assisting us in our needs."
  • "A benchmark for hotels now and into the future."
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Nearest transportation options

Chinatown MRT Station is within 0.27 km

Clarke Quay MRT Station is within 0.34 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 701 places in walking distance!

Parking
Available
Walkable places
Hong Lim Park
100 m
Singapore Handicraft Centre
150 m
Wang San Yang
170 m
Thong Chai Medical Institution
170 m
Chinatown Point
170 m
Popular landmarks
Chinatown
490 m
Sands Skypark Observation Deck
1.6 km
Singapore Flyer
1.9 km
Orchard Road
2.0 km
Gardens By The Bay
2.0 km
Closest landmarks
One George
170 m
Kim Ginseng Chinese Medicine
190 m
Mehfil Hindi Music Bar
250 m
Sin Chong
260 m
People's Park Centre Money
270 m

Good to know

Value for money8.5
Distance to city center3 km
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport14.7 km

Select your room

1/10

Signature Executive King

37 m²/398 ft²
1/7

Collection Club King or Twin Room

28 m²/301 ft²
1 king bed
City view

8.7

Excellent

Room comfort and quality
1/7

Signature Executive King Room

37 m²/398 ft²
1 king bed
Park view

8.8

Excellent

Room comfort and quality
1/6

Lifestyle Premier King Room

32 m²/344 ft²
1 king bed
Park view

8.9

Excellent

Room comfort and quality
1/6

Urban Suite

48 m²/517 ft²
1 king bed
Park view

9.0

Excellent

Room comfort and quality
1/6

Urban Deluxe King or Twin Room

28 m²/301 ft²
2 single beds or 1 king bed
City view
Preferred by Couples

9.1

Exceptional

Room comfort and quality
1/6

Collection Club Lifestyle King Room

32 m²/344 ft²
1 king bed
City view

8.5

Excellent

Room comfort and quality
1/5

Special Offer - Urban Suite (3 adults)

48 m²/517 ft²
1 king bed and 1 sofa bed
Garden view
1/5

Urban Deluxe Adjacent Family Room ( Side-by-Side)

28 m²/301 ft²
2 single beds and 1 double bed
Outdoor view
Fits groups
1/4

Lifestyle Premier King – Family Room with Sofa Bed for 1 Child

32 m²/344 ft²
1 sofa bed and 1 king bed
Park view
Fits groups

Frequently asked questions

You can benefit from your stay at PARKROYAL COLLECTION Pickering, Singapore a lot more by enjoying the property's available spa services that are offered for all its guests to make your evening or night far better.

PARKROYAL COLLECTION Pickering, Singapore live up to our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with sterilizing equipment, staff trained in safety protocol, first aid kit, doctor/nurse on call, and free face masks for improved safety measures and hygiene protocols.

PARKROYAL COLLECTION Pickering, Singapore has a total of 16 floors.

The average room rate for PARKROYAL COLLECTION Pickering, Singapore in the past month is 523.12 SGD, compared to city's average of 200.17 SGD.

64.0% of our past guest testimonials have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for PARKROYAL COLLECTION Pickering, Singapore down in the review section.

Past solo travelers that have stayed at this property have given PARKROYAL COLLECTION Pickering, Singapore an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given PARKROYAL COLLECTION Pickering, Singapore an average rating of 9.0. You can look into more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

PARKROYAL COLLECTION Pickering, Singapore’s neighborhood is Clarke Quay which comprises of popular restaurants such as Tendon Kohaku The Central, Shrimp Prawn Seafood, and Song Fa Bak Kut Teh, Chinatown Point.

Shopping options in PARKROYAL COLLECTION Pickering, Singapore’s CBD neighborhood consists of Clarke Quay, Merlion Park, and Orchard Road.

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More about PARKROYAL COLLECTION Pickering, Singapore

More about PARKROYAL COLLECTION Pickering, Singapore

PARKROYAL COLLECTION Pickering, Singapore

Immerse yourself in the all that Singapore has to offer with a getaway at PARKROYAL COLLECTION Pickering, Singapore.
All offerings provided by PARKROYAL COLLECTION Pickering, Singapore help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay.
Exploring Singapore is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the PARKROYAL COLLECTION Pickering, Singapore. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at PARKROYAL COLLECTION Pickering, Singapore. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at PARKROYAL COLLECTION Pickering, Singapore are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL COLLECTION Pickering, Singapore. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at PARKROYAL COLLECTION Pickering, Singapore. A relaxing end to every day is possible with a visit to the massage, steam room and spa. At PARKROYAL COLLECTION Pickering, Singapore, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.

Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Singapore.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Korean
  • Malay
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area unavailable
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Umbrella
  • Wake-up service

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Lime
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

3 Upper Pickering Street, CBD, Singapore, Singapore, 058289

Exceptional9.3

Location

Airports
  • Seletar Airport (XSP)
    14.7 km 20 min drive
  • Singapore Changi Airport (SIN)
    18.4 km 25 min drive
Public transportation
  • Chinatown MRT Station
    270 m 9 min walk
  • Clarke Quay MRT Station
    340 m 6 min walk
Hospital or clinic
  • Kim Ginseng Chinese Medicine
    190 m
Shopping
  • Orchard Road
    2.0 km
Convenience store
  • 7 Eleven
    230 m 2 min drive
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Chinatown
    490 m
  • Sands Skypark Observation Deck
    1.6 km
  • Singapore Flyer
    1.9 km
  • Orchard Road
    2.0 km
  • Gardens By The Bay
    2.0 km
  • Cloud Forest
    2.2 km
  • Universal Studios Singapore
    4.3 km
  • National Orchid Garden
    4.5 km
  • Singapore Botanic Gardens
    4.6 km
  • Singapore Zoo
    14.5 km
Nearby landmarks
  • Hong Lim Park
    100 m
  • Singapore Handicraft Centre
    150 m
  • Wang San Yang
    170 m
  • One George
    170 m
  • Thong Chai Medical Institution
    170 m
  • Chinatown Point
    170 m
  • Chop Wah On
    180 m
  • Kim Ginseng Chinese Medicine
    190 m
  • Pickering Operations Complex
    240 m
  • China Square Central
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that unaccompanied child check-in age should be minimum 18 years old.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • The COLLECTION Club room does not have a bathtub.
  • Breakfast is available at an additional charge of 40SGD++ for adults and 20SGD++ for children. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)20
  • Airport transfer fee197.82 SGD
Extras
  • Daily Internet/Wi-Fi fee0 SGD
  • Breakfast charge (unless included in room price)47.96 SGD
The property
  • Year property opened2013
  • Number of floors16
  • Room voltage220
  • Number of rooms 367
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee60 SGD

Property announcements

With effect from November 1, 2024, the property's breakfast timing at the Lime Restaurant and the sparkling wine breakfast timing served at the COLLECTION Club Lounge will be revised from 06:30AM SGT to start at 07:00 AM SGT.

[Sofa bed dimensions]
Signature Executive King – Family Room With Sofa Bed
200 cm (L) x 105 cm (W)

Lifestyle Premier King – Family Room with Sofa Bed for 1 Child
165 cm (L) x 85 cm (W)

As alcoholic beverages are served at the COLLECTION Club Lounge, we kindly advise that children below 12 years old do not accompany guests when accessing the lounge before 11:00am and after 5:00pm. With effect from 1 May 2026, children below 12 years old are not encouraged to access the Club Lounge on weekdays, and children below 6 years old on weekends and Public Holidays. We seek your kind understanding and cooperation in maintaining a comfortable and relaxed environment for all guests.

Reviews of PARKROYAL COLLECTION Pickering, Singapore from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 9.6
  • 8.0

Most recent

From 5,992 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Singapore
    Cleanliness9.3
  • Location score 9.3 out of 10 and is a high score in Singapore
    Location9.3
  • Room comfort and quality score 9.1 out of 10 and is a high score in Singapore
    Room comfort and quality9.1
  • Facilities score 9 out of 10 and is a high score in Singapore
    Facilities9.0
  • Service score 9 out of 10 and is a high score in Singapore
    Service9.0
  • Value for money score 8.5 out of 10 and is a high score in Singapore
    Value for money8.5
High score for Singapore

Rating

9+ Exceptional (1,650)
8-9 Excellent (615)
7-8 Very Good (531)
6-7 Good (128)
<6 Below Expectation (125)

Review summary

Powered by OpenAI

Guests love the friendly and helpful staff, praising them highly. Located in the heart of Chinatown, this property boasts great proximity to popular attractions and transportation links. The rooms are modern, clean, and unique, creating a pleasant atmosphere for guests. The hotel provides good hospitality, with a stunning pool surrounded by lush greenery on the 5th floor and a garden walk, providing an unforgettable experience for guests.

Breakfast options are limited and only average in quality, according to some guests.

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Show reviews that mention 

Service

Mentioned in 51 reviews
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84% Positive
sentiment-negative-indicator
15% Unfavourable

Location

Mentioned in 48 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 33 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Pool

Mentioned in 30 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Breakfast

Mentioned in 22 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Atmosphere

Mentioned in 17 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 15 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room size

Mentioned in 14 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Check in

Mentioned in 10 reviews
sentiment-positive-indicator
80% Positive
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20% Unfavourable
Showing 3,049 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    yuka from Japan
    Family with teens
    Urban Deluxe King or Twin Room
    Stayed 3 nights in March 2025

    “A beautiful hotel surrounded by plants.”

    We stayed with a three-generation family. It was the best stay ever. The architecture was amazing! Surrounded by greenery during the day and with a ceiling illuminated to resemble geological layers at night, it was a unique and enchanting hotel. The room wasn't particularly spacious, but it was clean and had a view of greenery, which was wonderful. From the room that didn't have a view of the greenery, we could see the cityscape, and that view was nice too. As is typical in Singapore, it was unfortunate that there was no bathtub and no washlet. We also added breakfast, which had various dishes from different countries, and our satisfaction was high. The pool isn't large and the water isn't heated, but it's located on the fifth floor, and since it has an infinity edge, the view and atmosphere were fantastic. When you look up, you can see the planted balconies above, which is lovely. There was one staff member who spoke Japanese. The location is excellent, with Chinatown station and Clarke Quay station being very close and convenient. If I go to Singapore again, I will definitely repeat my stay. Thank you very much.

    Reviewed March 20, 2025
    Auto-translated through generative A.I.

    Dear Mr./Ms. Yuka, Thank you for your feedback! We're delighted you enjoyed the unique architecture, views, and location. We appreciate your comments about the room, breakfast, and pool, and we’ll consider your preferences for future improvements. We look forward to welcoming you back! Inspiringly yours, Jon Yau Rooms Division Manager

    Responded March 24, 2025
    PARKROYAL COLLECTION Pickering, Singapore
  2. 10.0
    Exceptional
    soyoung from South Korea
    Couple
    Lifestyle Premier King Room
    Stayed 2 nights in December 2025

    “A place to stay that is still not well known to Koreans. I'm glad I went.”

    Eco-friendly atmosphere, friendly and modern feeling, high ceilings. Although the windows don't open, ventilation is good. It was nice to soak in warm water in the bathtub while enjoying the night view. The connection between the pool and fitness center was convenient. However, the hot tub I thought it was ended up being cold, which was a bit disappointing. The noodles made by the robot were also fun. Overall, all my experiences during the stay were comfortable and refreshing. I think I would like to go again.

    Reviewed December 15, 2025
    Auto-translated through generative A.I.

    Dear Mr/Ms Soyoung, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our eco-friendly atmosphere, modern design, high ceilings, and convenient connection between the pool and fitness center. It’s wonderful that you had a relaxing soak in the bathtub, enjoyed the night view, and had fun with our robot-made noodles. We appreciate your note about the hot tub and will take this into consideration to improve the guest experience. We’re thrilled that your stay was comfortable and refreshing, and we look forward to welcoming you back again soon! Inspiringly yours, Samuel Lee Assistant Front Office Manager

    Responded January 23, 2026
    PARKROYAL COLLECTION Pickering, Singapore
  3. 9.6
    Exceptional
    Hyunsoo from South Korea
    Family with teens
    Urban Deluxe King or Twin Room
    Stayed 2 nights in November 2025

    “Perfect”

    The Park Royal Hotel was truly perfect in every way. What impressed me the most was the warm hospitality from the Korean staff member. The welcome tea offered during check-in instantly eased the fatigue from my long flight, and the detailed guidance on how to use the hotel facilities, along with personalized recommendations for places to visit in Singapore, made my stay incredibly smooth. Having a Korean staff member there made me feel especially comfortable and reassured. From the room, service, location, to the breakfast—everything was exceptionally satisfying, and the overall atmosphere and kindness of the staff left a great impression. Aside from the fact that the room has carpet flooring, there was absolutely nothing to complain about. It was nearly perfect. If I visit Singapore again, I would definitely choose to stay here without hesitation.

    Reviewed November 15, 2025
    Auto-translated through generative A.I.
  4. 9.6
    Exceptional
    JAE from South Korea
    Couple
    Urban Deluxe King or Twin Room
    Stayed 2 nights in March 2026

    “A luxurious atmosphere hotel.”

    The building is entirely green, making it look very nice, as if it is located in the forest. Also, for those who don't mind walking, it is in a very convenient location to visit places like Merlion Park and Marina Bay Sands.

    Reviewed March 25, 2026
    Auto-translated through generative A.I.

    Dear Mr Jae, Thank you for your lovely review! We’re thrilled to hear that you enjoyed the hotel’s lush, green design and found it visually pleasant. It’s also great to know that our location made it easy for you to explore nearby attractions like Merlion Park and Marina Bay Sands on foot. We hope to welcome you back soon for another enjoyable stay! Inspiringly yours, Samuel Lee Front Office Manager

    Responded March 31, 2026
    PARKROYAL COLLECTION Pickering, Singapore
  5. 9.6
    Exceptional
    guisun from South Korea
    Couple
    Urban Deluxe King or Twin Room
    Stayed 2 nights in May 2026

    “It's not bad.”

    It was a trip with my husband, and we carefully chose a hotel after much consideration. It is a significant hotel that has won many architectural awards and is conveniently located for traveling to famous restaurants and tourist spots. I chose it partly because I read reviews that said we could use the pool after checkout, but it seemed like we could only do so once for either check-in or check-out. Since we arrived early in the morning, they let us use it before check-in, but it wasn't that useful. The showers and locker rooms by the pool were in an outdoor space without air conditioning, so it was very hot. The exterior is really stunning, but the lobby on the first floor and the urban room inside feel a bit dated, so it's not an extremely sophisticated atmosphere. However, the bedding was really good. They mentioned that if you sign up for membership (for free), you get a room upgrade; the first time, you get a complimentary mini-bar, and then you get upgrades when you book through the hotel's website. Anyway, since it was a short two-night stay and changing hotels seemed cumbersome, I stayed for both nights, but I do regret not spending one night at Marina Bay Sands.

    Reviewed May 14, 2026
    Auto-translated through generative A.I.

    Dear Guisun, Thank you for taking the time to share such a detailed account of your recent stay with us. We are pleased to hear that you found our location convenient for exploring Singapore and that you appreciated the quality of our bedding. It’s always rewarding to know when guests are able to rest well during their travels. At the same time, we are sorry to learn that certain aspects of your stay did not fully meet your expectations. We regret any confusion regarding the usage of our pool facilities and the experience with the adjoining changing areas. Your feedback regarding the condition and ambience of the room and lobby areas is also noted, and we understand how this influenced your overall impression. We appreciate you highlighting these points, as they are important for us to review and improve upon. Guest feedback like yours helps us better understand where we can enhance clarity, comfort, and the overall experience we offer. Thank you once again for staying with us and

    Responded May 16, 2026
    PARKROYAL COLLECTION Pickering, Singapore
Changed to review page 1

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