This property is in high demand!
14 travelers have booked today.
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Escape to Primula Beach Hotel, a beachfront paradise with stunning views, private sandy beach, pool, dining options, vibrant bar, and nearby attractions for local culture. Unwind, explore, and create lasting memories. Located in Batu Burok, Kuala Terengganu, this charming beachfront property offers a vibrant swimming pool, private beach access, and breathtaking views of the ocean. The air-conditioned rooms provide luxurious comfort, with amenities like a balcony/terrace and in-room safe. Venture out to Pantai Batu Buruk, Pasar Payang, and Kampung China just a short distance away. Experience the ultimate beach vacation with Primula Beach Hotel, where relaxation and adventure await for the discerning two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Inside city center
Front desk [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Swimming pool [outdoor]
Fitness center
Check-in/out [express]
Luggage storage
14 travelers have booked today.
Location rating score
Value for money | 7.4 |
Distance to city center | 1 km |
Location rating | 8.6 |
Nearest airport | Sultan Mahmud Airport (TGG) |
Distance to airport | 7.4 km |
Does Primula Beach Hotel offer airport transfer?
Primula Beach Hotel provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.
Does Primula Beach Hotel provide shuttle service for getting around?
For your ease of travel around the city, Primula Beach Hotel provides shuttle service right at your doorstep making it simple for you to get to places effortlessly.
How many rooms does Primula Beach Hotel have?
Primula Beach Hotel has a total of 234 rooms.
How long do visitors usually stay at Primula Beach Hotel?
Verified past guests that have stayed at Primula Beach Hotel had an average nightly stay of 1 night at this property.
In which languages can Primula Beach Hotel's employees communicate?
Primula Beach Hotel can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What do travelers love most about Primula Beach Hotel?
Past guests that stayed at Primula Beach Hotel have given this property a rating of 8.59 for its excellent location as the major highlight for their stay.
What is the verified guest review consensus about Primula Beach Hotel's view?
63.0% of our verified guest assessments have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Primula Beach Hotel down in the review section.
What is the average rating that verified Solo travelers' have given to Primula Beach Hotel?
Past solo travelers that have stayed at this property have given Primula Beach Hotel an average rating of 7.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What well-known beaches are near to Primula Beach Hotel?
Primula Beach Hotel is located in the Batu Burok neighborhood, which includes Pantai Batu Buruk.
What is the closest airport to Primula Beach Hotel?
The nearest airport to Primula Beach Hotel is Sultan Mahmud Airport, 7.0 km away.
Experience Luxury and Comfort at Primula Beach Hotel
Welcome to Primula Beach Hotel, a luxurious 4-star hotel located in the heart of Kuala Terengganu, Malaysia. With its stunning beachfront location and impeccable service, this hotel offers the perfect blend of relaxation and convenience for both business and leisure travelers.
At Primula Beach Hotel, you can expect a seamless check-in experience starting from 03:00 PM. The hotel boasts a total of 234 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone or with a group, you'll find the perfect accommodation to suit your needs.
Check-out is until 12:00 PM, giving you ample time to enjoy your stay and make the most of the hotel's facilities. Situated just 1 km away from the city center, Primula Beach Hotel offers easy access to popular attractions, shopping centers, and dining options, ensuring that you're never far from the action.
Families with young children will appreciate the hotel's child policy. Primula Beach Hotel allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family vacation. With its range of amenities and activities, the hotel ensures that both parents and children have a memorable and enjoyable stay.
Unwind and Indulge at Primula Beach Hotel's Entertainment Facilities
At Primula Beach Hotel, guests are treated to a wide array of entertainment facilities that will make their stay truly memorable. Whether you're looking to relax and unwind or indulge in some retail therapy, this hotel has it all.
Start your evening by heading to the hotel's bar, where you can enjoy a refreshing cocktail or a glass of wine while taking in the stunning views of the beach. The bar offers a relaxed and cozy atmosphere, perfect for socializing with friends or simply enjoying some quiet time alone.
For those looking to pamper themselves, the hotel also features a salon where you can indulge in a range of beauty and wellness treatments. From rejuvenating facials to soothing massages, the salon offers a tranquil escape from the hustle and bustle of daily life.
If you're in the mood for some retail therapy, look no further than the hotel's gift/souvenir shop. Here, you can browse through a wide selection of unique souvenirs and gifts to take home as a memento of your stay. From traditional handicrafts to stylish accessories, there's something for everyone.
In addition to these entertainment facilities, Primula Beach Hotel also boasts a beautiful garden where guests can take a leisurely stroll and soak in the serene surroundings. Whether you're enjoying a morning coffee or simply unwinding after a long day, the garden provides a peaceful retreat.
With its diverse range of entertainment facilities, Primula Beach Hotel ensures that guests have a truly unforgettable experience during their stay. Whether you're looking to relax, indulge, or explore, this hotel has everything you need to make your stay in Kuala Terengganu truly memorable.
Experience a Sports Lover's Paradise at Primula Beach Hotel
Nestled in the heart of Kuala Terengganu, Malaysia, Primula Beach Hotel offers an exceptional range of sports facilities that will delight any sports enthusiast. Whether you are a fitness enthusiast or a leisure seeker, this hotel has everything you need to stay active and have a fantastic time.
Start your day with an invigorating workout at the state-of-the-art fitness center. Equipped with modern exercise machines and free weights, you can enjoy a comprehensive workout session. If you prefer a refreshing swim, head to the outdoor pool and take a dip in the crystal-clear waters while basking in the warm tropical sun.
For those seeking a more adventurous experience, Primula Beach Hotel boasts a private beach where you can indulge in a variety of water sports activities. From snorkeling and kayaking to jet skiing and banana boat rides, there is something for everyone. After an exhilarating day by the beach, unwind at the poolside bar, where you can sip on your favorite cocktail while enjoying breathtaking views of the beach.
With its 24-hour fitness center, outdoor pool, private beach, and poolside bar, Primula Beach Hotel offers an exceptional sports experience that will leave you feeling rejuvenated and energized. Whether you are a fitness enthusiast or simply looking to have some fun in the sun, this hotel has it all. Book your stay now and embark on a memorable sports-filled vacation.
Convenience at Your Fingertips: Primula Beach Hotel's Exceptional Facilities
Primula Beach Hotel in Kuala Terengganu, Malaysia, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks anytime, day or night, without having to leave the comfort of your room. The hotel also provides a laundry service and dry cleaning facilities, making it easy for you to keep your clothes fresh and clean throughout your stay.
For added convenience, Primula Beach Hotel offers safety deposit boxes to securely store your valuables, as well as a concierge service to assist you with any queries or arrangements you may need during your stay. If you are a smoker, the hotel has a designated smoking area where you can enjoy your cigarettes without inconveniencing other guests.
Additionally, the hotel provides luggage storage facilities, so you can explore the city without worrying about your belongings. There is also a convenience store on-site, offering a variety of essentials and snacks for your convenience. With daily housekeeping, you can expect a clean and tidy room every day, ensuring a comfortable and enjoyable stay at Primula Beach Hotel.
Convenient Transport Facilities at Primula Beach Hotel
At Primula Beach Hotel, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience.
For those arriving by air, our airport transfer service provides a convenient and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, making your journey to the hotel a breeze.
If you're looking to explore the beautiful city of Kuala Terengganu and its surrounding areas, our tour desk can assist you in planning and booking exciting tours and activities. Whether you're interested in cultural landmarks, natural attractions, or local experiences, our knowledgeable staff will help you create unforgettable memories.
For guests with their own vehicles, our hotel offers a spacious and secure car park onsite, free of charge. You can rest assured that your vehicle will be safe throughout your stay. Additionally, we provide a car hire service for those who prefer to explore at their own pace.
If you prefer not to drive, our shuttle service is available to transport you to nearby attractions and shopping areas. Our reliable and comfortable shuttles will ensure you reach your destination conveniently.
For those in need of a taxi service or assistance with ticket bookings, our dedicated staff is always ready to assist. We strive to make your stay at Primula Beach Hotel as convenient and enjoyable as possible, starting from the moment you arrive.
Relax and Unwind in Comfort at Primula Beach Hotel
At Primula Beach Hotel, we understand the importance of providing our guests with a comfortable and enjoyable stay. That's why our rooms are equipped with a range of top-notch facilities to ensure your utmost satisfaction.
Step into your room and feel the cool breeze of the air conditioning, creating a refreshing ambiance that will help you relax after a long day of exploring Kuala Terengganu. Stay up-to-date with the latest news by flipping through the daily newspaper provided, or indulge in a movie night with our in-house movie selection.
Getting ready for the day ahead is a breeze with the hair dryer available in your room. Sit back and unwind as you catch up on your favorite shows on the television, or simply enjoy a quiet evening in with a drink from the mini bar. Step out onto your private balcony or terrace and soak in the stunning views of the surrounding area.
For entertainment options, our rooms also feature satellite/cable TV, ensuring you never miss your favorite shows. Whether you're traveling for business or leisure, our room facilities at Primula Beach Hotel are designed to cater to your every need, ensuring a memorable and comfortable stay.
Delicious Dining Options at Primula Beach Hotel
At Primula Beach Hotel in Kuala Terengganu, Malaysia, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. Whether you're craving a late-night snack or a hearty breakfast to start your day, this hotel has you covered with its 24-hour room service. Indulge in delectable dishes from the comfort of your room, any time of the day.
For a more casual dining experience, head over to the hotel's coffee shop. Here, you can sip on freshly brewed coffee while enjoying light bites and pastries. The cozy atmosphere and friendly service make it the perfect spot to catch up with friends or simply unwind after a long day of exploring the city.
When it comes to a more formal dining affair, the hotel's restaurant offers a diverse menu that caters to all tastes. From local delicacies to international favorites, there is something to satisfy every palate. With its elegant ambiance and attentive staff, the restaurant provides a memorable dining experience for guests. Start your day off right with a delicious breakfast buffet, featuring a wide selection of hot and cold dishes, fresh fruits, pastries, and more. The daily housekeeping ensures that the dining facilities are always clean and well-maintained, adding to the overall dining experience at Primula Beach Hotel.
Luxurious and Comfortable Rooms at Primula Beach Hotel
Experience a truly memorable stay at Primula Beach Hotel with its range of spacious and well-appointed rooms. Choose from a variety of room types to suit your preferences and needs. The Deluxe Room offers a cozy space of 29 square meters with 2 Single Beds, perfect for solo travelers or friends. For those seeking a more lavish experience, the Executive Suite provides a generous 64 square meters of space with 1 Queen Bed, ensuring a comfortable stay for couples or business travelers. The Premier Executive Suites, Premier Queen, Premier Suite, Primula Suite, and Queen Suite offer even more space and luxury, ranging from 70 to 86 square meters, with 1 Queen Bed in each room. Finally, the Superior Room and Twin Deluxe provide a compact yet comfortable option with 24 square meters of space and 2 Single Beds, ideal for those looking for a budget-friendly choice. Book your stay at Primula Beach Hotel through Agoda to enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room for your stay and secure the best rates available. Whether you're traveling for business or leisure, Agoda ensures that you get the most value for your money and a seamless booking process. Don't miss out on the opportunity to experience the comfort and luxury of Primula Beach Hotel's rooms at unbeatable prices. Book now on Agoda and enjoy a stress-free and rewarding stay.
Explore the Vibrant Batu Burok in Kuala Terengganu
Nestled along the stunning coastline of Kuala Terengganu, Malaysia, lies the vibrant and picturesque neighborhood of Batu Burok. Offering a perfect blend of natural beauty, cultural charm, and modern conveniences, Batu Burok is a must-visit destination for travelers seeking an unforgettable experience.
One of the main highlights of Batu Burok is its pristine beach, which stretches for miles and offers breathtaking views of the South China Sea. Whether you're a sun-seeker looking to soak up the rays or a nature enthusiast keen to explore the marine life, Batu Burok Beach has something for everyone. Take a leisurely stroll along the sandy shores, build sandcastles with your loved ones, or simply relax under the shade of a palm tree while enjoying the gentle sea breeze.
Apart from its natural beauty, Batu Burok also boasts a vibrant local scene. Immerse yourself in the rich Malay culture by visiting the nearby Pasar Payang, a bustling market where you can find a wide array of traditional handicrafts, textiles, and local delicacies. Indulge your taste buds with authentic Malay cuisine at the numerous food stalls and restaurants scattered around the area, offering a variety of tantalizing dishes that will leave you craving for more.
With its stunning beach, vibrant local culture, and delectable food options, Batu Burok in Kuala Terengganu is a true gem waiting to be explored. Whether you're seeking relaxation, adventure, or cultural immersion, this neighborhood has it all. Book your stay at Primula Beach Hotel and discover all the wonders that Batu Burok has to offer.
Convenient Transportation Options from the Nearest Airports to Primula Beach Hotel
Located in the picturesque city of Kuala Terengganu, Malaysia, Primula Beach Hotel offers a tranquil escape with its stunning beachfront location in Batu Burok. Traveling to this beautiful hotel is made easy with several transportation options from the nearest airports.
For travelers arriving at Sultan Mahmud Airport, the most convenient way to reach Primula Beach Hotel is by taxi. Taxis are readily available outside the airport terminal and provide a comfortable and hassle-free journey to the hotel. The drive from the airport to Primula Beach Hotel takes approximately 20 minutes, allowing guests to quickly settle into their beachfront oasis.
Another option for reaching Primula Beach Hotel is by utilizing the hotel's airport transfer service. Guests can arrange for a private transfer with the hotel prior to their arrival, ensuring a seamless and stress-free journey from the airport to the hotel. The hotel's friendly staff will be waiting at the airport to welcome guests and assist with their luggage, making the start of their vacation or business trip a breeze.
With its convenient location and transportation options, getting to Primula Beach Hotel from the nearest airports is a breeze. Whether taking a taxi or opting for the hotel's airport transfer service, guests can look forward to a comfortable and enjoyable journey to this beachfront gem in Kuala Terengganu.
Explore the Vibrant Surroundings of Primula Beach Hotel
Situated in the heart of Kuala Terengganu, Primula Beach Hotel offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find Pantai Batu Buruk, a picturesque beach known for its golden sands and crystal-clear waters. Spend your day lounging under the sun, taking a refreshing dip in the sea, or indulging in thrilling water sports activities.
For those seeking cultural experiences, the Al-Muktafi Billah Shah Mosque is a must-visit. This stunning mosque showcases intricate Islamic architectural design and offers a serene atmosphere for prayer and reflection. Immerse yourself in the local culture by visiting the nearby Cultural Centre Stage, where you can witness captivating traditional performances and exhibitions.
Golf enthusiasts will be delighted to discover the Kelab Golf Diraja Terengganu, a prestigious golf course located just a short drive from the hotel. Enjoy a round of golf surrounded by lush greenery and breathtaking views of the surrounding landscape.
Nature lovers can explore Taman Rekreasi Hiliran, a beautiful park that boasts well-manicured gardens, jogging tracks, and a serene lake. Take a leisurely stroll, have a picnic, or simply unwind amidst nature's tranquility.
With its convenient location, Primula Beach Hotel also provides easy access to educational institutions such as Sultan Zainal Abidin University Kota Campus, PTPL College, and Sri Aman College. Additionally, the hotel is in close proximity to Sultanah Nur Zahirah Hospital and Masjid Abdul Kadir, making it an ideal choice for those visiting for medical or religious purposes.
Whether you're seeking adventure, cultural immersion, or relaxation, Primula Beach Hotel's surrounding landmarks and attractions offer something for everyone. Immerse yourself in the vibrant atmosphere of Kuala Terengganu and create unforgettable memories during your stay at Primula Beach Hotel.
A Gastronomic Adventure Awaits
At Primula Beach Hotel, you'll find yourself surrounded by a plethora of mouthwatering dining options. Just a stone's throw away, you'll discover local favorites such as Nasi Dagang Atas Tol - Hiliran, Nasi Kukus Sempoi Alias 2, and Kak Pah Nasi Dagang. These eateries serve up authentic Malaysian delights, from fragrant rice dishes to flavorful curries. For a unique dining experience, head over to Salaza & Sons Bike Cafe, a quirky establishment that combines delicious food with a love for motorcycles. Craving some steaming hot nasi kukus? Look no further than E-Nasi Kukus, where you can savor this traditional dish with a variety of delectable toppings. If you're in the mood for some seafood, Raja Udang Char Kuey Tiaw is the place to be, offering a tantalizing array of seafood stir-fried with flat rice noodles. For those seeking a taste of home-cooked goodness, Rahsia Kitchen and Restoran Nurul Iman offer a wide range of local dishes that will leave you craving for more. And if you're looking for a place to unwind with friends or family, Restoran Gossip Kitchen provides a cozy and inviting atmosphere, along with a menu of delectable dishes. Embark on a gastronomic adventure and explore the diverse flavors that surround Primula Beach Hotel.
Shop 'til you drop at Primula Beach Hotel's surrounding shopping landmarks
Located in the heart of Kuala Terengganu, Primula Beach Hotel offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Sabasun Hyperruncit, a popular convenience store where you can stock up on snacks and essentials. For a wider selection of groceries and household items, head to Giant Hypermarket Kuala Terengganu, located nearby. If you're looking for unique souvenirs and handicrafts, Wanisma Craft & Trading is the perfect place to browse. And for a one-stop shopping experience, Mydin Mall offers a range of retail outlets, restaurants, and entertainment options. Whether you're in need of daily necessities or searching for the perfect gift, these shopping landmarks near Primula Beach Hotel have got you covered.
Affordable Luxury at Primula Beach Hotel
Experience the perfect blend of comfort, convenience, and affordability at Primula Beach Hotel in Kuala Terengganu, Malaysia. With an average room price of just $60, you'll be amazed at the incredible value for money that this hotel offers.
Compared to the average price of a hotel room in Kuala Terengganu, which stands at $41, Primula Beach Hotel provides a superior experience without breaking the bank. Immerse yourself in the warm and inviting ambiance of the hotel's well-appointed rooms, each thoughtfully designed to ensure your utmost comfort. From plush bedding to modern amenities, every detail has been carefully considered to provide you with a truly relaxing stay.
Whether you're traveling for business or leisure, Primula Beach Hotel is the perfect choice for budget-conscious travelers who refuse to compromise on quality. Book your stay today and discover why Primula Beach Hotel is the preferred destination for savvy travelers seeking affordable luxury in Kuala Terengganu.
A Great Hotel with Clean Rooms and Friendly Staff
The Primula Beach Hotel in Kuala Terengganu, Malaysia has received rave reviews from its guests. Many guests have praised the hotel's clean and comfortable rooms, making their stay a truly enjoyable one. The housekeeping staff is commended for their attention to detail, ensuring that the rooms are spotless and well-maintained. The friendly and helpful staff is another highlight, providing excellent service and making guests feel welcome throughout their stay.
Aside from the impeccable service, guests also raved about the delicious food offered at the hotel. The breakfast is particularly outstanding, with a wide variety of options to choose from. Guests highly recommend trying the Nasi Dagang Tuna, a local specialty that is sure to satisfy your taste buds.
Families with children will also find the Primula Beach Hotel to be a great choice. The hotel boasts a large pool that kids absolutely love. It is the perfect spot for them to have fun and splash around, creating unforgettable memories during their vacation. Overall, the Primula Beach Hotel is highly recommended for its clean rooms, friendly staff, delicious food, and family-friendly amenities.
A Beachfront Oasis with Exceptional Staff Performance
Welcome to Primula Beach Hotel, a hidden gem nestled along the beautiful coastline of Kuala Terengganu, Malaysia. With an overall rating of 7.5, this hotel has garnered positive reviews from satisfied guests who have experienced its warm hospitality and stunning location.
One of the standout features of Primula Beach Hotel is its exceptional staff performance, earning a commendable rating of 7.6. The dedicated and friendly team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step foot into the hotel, you'll be greeted with genuine smiles and a willingness to assist with any requests or inquiries. Whether it's recommending local attractions, arranging transportation, or providing impeccable service at the on-site facilities, the staff at Primula Beach Hotel truly sets the standard for outstanding hospitality.
Situated in a prime location with a rating of 8.5, Primula Beach Hotel offers guests the perfect beachfront oasis. Imagine waking up to breathtaking views of the azure waters and feeling the gentle sea breeze on your skin. The hotel's proximity to the beach allows guests to easily indulge in a variety of water activities or simply relax on the pristine sandy shores. Additionally, the hotel's convenient location provides easy access to popular attractions, making it an ideal base for exploring the vibrant city of Kuala Terengganu.
With its stunning location, exceptional staff performance, and a range of on-site facilities, Primula Beach Hotel promises an unforgettable stay. Book your stay today and experience the perfect blend of relaxation, adventure, and warm Malaysian hospitality.
Very good7.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Warmest greetings from Primula Beach Hotel Kuala Terengganu. Please be advised that the hotel will not take any bookings dated 18 & 19 September 2023 because the hotel will be doing air conditioning repair work. Thank you
Provided by verified guests of
Very good
Show reviews that mention
Airport transfer
Private beach
Daily housekeeping
Daily housekeeping
Exceptional”
The hotel is a bit out dated but it is not too bad, the rooms are large and spacious. The view is marvelous though u cannot swim around the beach. Location wise are superb a walking distant to many eateries. U cannot miss the Nasi Dagang they serve for breakfast as its the best. Breakfast is at RM46++ is a bit stiff. I will still comeback to Primula. Staff are helpfull.
Dear valued guest, Warmest greetings from Primula Bach Hotel Kuala Terengganu. We appreciate your positive feedback about our hotel. We will always strive to improve our performance for the satisfaction of our customers. Really proud because you like our N.Dagang so much and looking forward to serve you in your next trip. The Management
Review for Primula Beach Resort Hotel”
Recomended! Stayed utk 4 hari, 3 malam. Sy dapat bilik yg sy request(bilik bersih, toilet bersih, katil selesa, bantal selesa, quiet room, non smoking room). Tapi PALING TERBAIK, AIRCOND is sgt lah PUAS HATI! Sbb some reviews kata aircond tak sejuk. Mula2 agak risau. Tp sy punya bilik, sejuk ye. Satisified! Takde masalah AC. And sy dpt bilik yg view mengadap laut, guys! TQ for the reception staff! From beginining check in, staff primula sgt2 lah friendly. Cakap mmg sopan and baik2. Sampai ke room service pun baik, friendly. Request apa2 pun akan cuba diberi. Call mmg cepat angkat and service laju. Hari check out pun request to check out lambat skit pun, they tried to fulfill till 1.30 noon paling lambat. Paling best, parking, selalu dpt yg dkt atas near to lobby. Mmg slalu full dkt atas tu. Tp jgn risau, parking area ada 4 atau 5. Mmg banyak. Hotel ni slalu penuh so mmg proven di sbb kan hotel ni mmg best. Akan pegi lagi June 2025 ni insyaAllah. Tp bilik dah full.. uwaaa... tgk nti kot2 ada rezeki ke kan. This time plan to go 5 hari, 4 malam. TQ2 Primula for the very nice and satisfied vacations!
Great Beachfront Stay with Friendly Staff”
I recently stayed at Primula Beach Hotel and had a wonderful experience. The location is fantastic, right by the beach with easy access to stunning views. The room was comfortable and clean, and I loved waking up to the sound of the waves. The staff were very friendly and helpful, always ready to assist with any request. The hotel facilities are decent, and breakfast had a good variety, though it could have been a bit warmer. Overall, a lovely stay, and I’d recommend it for anyone looking for a peaceful beach getaway.
Primula NEEDs Competition! They got away with TOO many Faults!”
Reason why they can get away with it was coz there was not much options around! The same option we had 20yrs ago in KT! Ganu does not seem to develop at all! Pity as it is a VERY scenic state. We came early and greeted by a sleepy, lazy looking reception. We were aware that early check-ins will cost us RM100 per room, we do not mind, but we got 1 out of 2 rooms only almost an hour later. So I let my elderly parents check-in first. We were not impressed with the seaview. It's just a glance and more of KTCC. I went back down and asked if there are better seaview rooms and advised to upgrade to the higher floor. And if we upgrade, we could get a room immediately. So we viewed the room first, impressed, immediately paid the extras for upgrade and got our room! Little that we know that, that was a REJECTED room! The room's WC had been faulty and it did not flush down at all, even after 20 flushes! We had to call maintenance twice within 3hrs to assist us and when the plumber and a translator accidentally blurted to us that the WC was an existing issue, we got pissed! How could you place us in a room, with an existing issue, which you made us pay EXTRA to upgrade! Horrible! We demanded a change of room and they honored that! Thank you, Shakira for your prompt action. Another issue I have to bring up. Please DO NOT GO to the SPA! It's a disgrace to call it a SPA. The place was a mess and it stinks! My massage bed was placed next to a pile of dirty towels and batiks! In my heart I really wanted to walk out and vomit but my dad really needed a foot rub. The massage was OK but it definitely not worth my RM100 for 1hr. I have been wanting to meet the Duty Manager to highlight all the these faults but he/she was always busy. I asked the reception if she has ever seen the condition of the SPA but she conveniently replied that the SPA was outsourced. We were not impressed by the reply as the hotel as been promoting it with flyers in every room and standees, hence the hotel SHOULD have pride in everything they offer or promote. LOOK INTO THIS! It was absolutely disgusting! Breakfast was alright. Good share of local and western brekky. There are lots of mini food and drinks stalls by the beach. Mr Churros was really good and clean! Primula Beach Resort, you have some serious upgrading to do. Not only with the room, but your staff too do need training. They are in hospitality, but I honestly do not feel a bit hospitable at all. I do hope there are newer, better options in KT the next time I come as some competition will do you good, really!
Primula NEEDs Competition! They got away with TOO many Faults!”
Reason why they can get away with it was coz there were not many options around! The same option we had 20yrs ago in KT! Ganu does not seem to develop at all! Pity as it is a VERY scenic state. We came early and greeted by a sleepy, lazy looking reception. We were aware that early check-ins will cost us RM100 per room, we do not mind, but we got 1 out of 2 rooms only almost an hour later. So I let my elderly parents check-in first. We were not impressed with the seaview. It's just a glance and more of KTCC. I went back down and asked if there are better seaview rooms and advised to upgrade to the higher floor. And if we upgrade, we could get a room immediately. So we viewed the room first, impressed, immediately paid the extras for upgrade and got our room! Little that we know that, that was a REJECTED room! The room's WC had been faulty and it did not flush down at all, even after 20 flushes! We had to call maintenance twice within 3hrs to assist us and when the plumber and a translator accidentally blurted to us that the WC was an existing issue, we got pissed! How could you place us in a room, with an existing issue, which you made us pay EXTRA to upgrade! Horrible! We demanded a change of room and they honored that! Thank you, Shakira for your prompt action. Another issue I have to bring up. Please DO NOT GO to the SPA! It's a disgrace to call it a SPA. The place was a mess and it stinks! My massage bed was placed next to a pile of dirty towels and batiks! In my heart I really wanted to walk out and vomit but my dad really needed a foot rub. The massage was OK but it definitely not worth my RM100 for 1hr. I have been wanting to meet the Duty Manager to highlight all the these faults but he/she was always busy. I asked the reception if she has ever seen the condition of the SPA but she conveniently replied that the SPA was outsourced. We were not impressed by the reply as the hotel as been promoting it with flyers in every room and standees, hence the hotel SHOULD have pride in everything they offer or promote. LOOK INTO THIS! It was absolutely disgusting! Breakfast was alright. Good share of local and western brekky. There are lots of mini food and drinks stalls by the beach. Mr Churros was really good and clean! Primula Beach Resort, you have some serious upgrading to do. Not only with the room, but your staff too do need training. They are in hospitality, but I honestly do not feel a bit hospitable at all. I do hope there are newer, better options in KT the next time I come as some competition will do you good, really!