This property is in high demand!
30 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Its kid friendly too!

There was a really nice bar in the basement as well.

West wing, Corner room is the most luxurious it can be ever

There’s a 7/11 downstairs for more affordable meal options.

Lots of services in complex, great breakfast, clean rooms.
Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
30 travelers have booked today.
Based on 18,829 verified reviews
9.0
8.9
8.6
8.5
8.0
7.8
Nearest transportation options
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Nakanoshima Station is within 0.06 km
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Shin-Fukushima Station is within 0.55 km
Location rating score
There are 73 places in walking distance!
| Value for money | 8.6 |
| Distance to city center | 2.5 km |
| Location rating | 8.0 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 11.6 km |
Based on 12471 reviews from verified travelers
RIHGA Royal Hotel Osaka, Vignette Collection By IHG features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
RIHGA Royal Hotel Osaka, Vignette Collection By IHG has car park onsite with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
RIHGA Royal Hotel Osaka, Vignette Collection By IHG was built in 1965.
Verified past guests that have stayed at RIHGA Royal Hotel Osaka, Vignette Collection By IHG had an average nightly stay of 2 nights at this property.
The typical room rate for RIHGA Royal Hotel Osaka, Vignette Collection By IHG in the past month is 22795.84 JPY, compared to city's average of 14316.82 JPY.
Past solo travelers that have stayed at this property have given RIHGA Royal Hotel Osaka, Vignette Collection By IHG an average rating of 8.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given RIHGA Royal Hotel Osaka, Vignette Collection By IHG an average rating of 8.8. You can look up on more detailed customer evaluations, and responses for this property down in the review section.

Experience Elegance and Comfort at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Nestled just 2.5 kilometers from the vibrant heart of Osaka, the RIHGA Royal Hotel offers a perfect blend of historic charm and modern luxury. Established in 1965 and recently renovated in 2025, this iconic 4.5-star hotel boasts a sprawling 1,001 rooms, providing guests with spacious and stylish accommodations designed for comfort and convenience. Whether you're visiting for business or leisure, the hotel’s prime location allows easy access to Osaka’s bustling city center and major attractions, with just a 65-minute drive to the airport.
Designed with families in mind, RIHGA Royal Hotel Osaka welcomes children aged 1 to 12 to stay free of charge, making it an ideal choice for family vacations. Check-in begins at 3:00 PM, and guests are kindly asked to check out by 11:00 AM, ensuring a smooth and flexible stay. With its timeless elegance, extensive amenities, and attentive service, this hotel promises a memorable Osaka experience for every guest.
Exceptional Entertainment and Relaxation at RIHGA Royal Hotel Osaka
Discover a world of leisure and entertainment at the RIHGA Royal Hotel Osaka, Vignette Collection By IHG, where guests can indulge in a variety of facilities designed for relaxation and fun. Unwind with a soothing massage or rejuvenate your senses in the luxurious spa, complemented by a calming hot tub and sauna that promise ultimate relaxation after a busy day exploring the city. For those seeking entertainment, the hotel offers lively karaoke rooms, perfect for singing your heart out with friends or family.
Beyond relaxation, the hotel features a selection of shops and a gift/souvenir shop, making it easy to find unique keepsakes or essentials during your stay. For a vibrant night out, visit the stylish bar to enjoy expertly crafted drinks in a sophisticated setting. Whether you're looking to unwind, shop, or enjoy some lively entertainment, RIHGA Royal Hotel Osaka provides an array of facilities to ensure your stay is filled with memorable moments.
Premier Sports Facilities at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Experience a comprehensive range of sports amenities designed to keep you active and refreshed during your stay at RIHGA Royal Hotel Osaka. Guests can take a refreshing dip in the inviting indoor pool, perfect for relaxation or a quick swim to energize your day. For those committed to maintaining their fitness routines, the hotel boasts a state-of-the-art fitness center equipped with modern equipment, available free of charge to all guests. Whether you're an early riser or a night owl, the 24-hour fitness center ensures you can work out whenever it suits your schedule. With these top-tier sports facilities, the hotel provides an ideal environment for both relaxation and active pursuits, making your stay in Osaka truly memorable.
Convenience Facilities at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Experience seamless comfort and convenience during your stay at RIHGA Royal Hotel Osaka, Vignette Collection By IHG. Guests can enjoy a range of facilities designed to enhance their visit, including complimentary Wi-Fi available throughout all rooms and public areas, ensuring you stay connected at all times. For added convenience, the hotel offers daily housekeeping, dry cleaning, and laundry services to keep your wardrobe fresh and pristine. Need to store your luggage or require assistance? The hotel’s luggage storage and concierge services are readily available to cater to your needs.
For your dining and shopping needs, the hotel features a convenient on-site convenience store and a dedicated room service, providing delicious meals and snacks right to your door. Guests with an eye for relaxation and exclusivity can access the executive lounge, offering a tranquil space to unwind and enjoy premium amenities. For those who smoke, a designated smoking area is thoughtfully provided, ensuring comfort for all guests. With these comprehensive facilities, RIHGA Royal Hotel Osaka ensures a hassle-free and enjoyable stay for every guest.
Convenient Transport Facilities at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
RIHGA Royal Hotel Osaka offers a range of transport facilities designed to make your stay seamless and comfortable. Guests can enjoy the convenience of an onsite car park with self-parking options available, ensuring easy access to your vehicle during your visit. Car park charges are applicable, providing secure and hassle-free parking right at the hotel premises.
For added convenience, the hotel provides a reliable shuttle service, facilitating smooth transfers to key locations around Osaka. If you prefer to explore independently, car hire services are available, giving you the flexibility to discover the city at your own pace. Additionally, taxis are readily accessible, offering a quick and comfortable way to reach your destinations, whether for business or leisure.
Luxurious and Comfortable Room Facilities at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Experience the perfect blend of comfort and convenience in the well-appointed rooms of RIHGA Royal Hotel Osaka. Each room features modern amenities such as air conditioning and blackout curtains to ensure a restful stay. Guests can unwind with in-house movies on the television or catch up on the latest news with a daily newspaper delivered to their door. The rooms are equipped with a hair dryer, toiletries, and plush linens and towels, providing everything needed for a comfortable experience.
For added convenience, guests can enjoy a variety of beverages with the coffee/tea maker, complimentary instant coffee, and bottled water. The mini bar and refrigerator offer additional storage and refreshment options. The spacious accommodation includes a separate living room, perfect for relaxing or entertaining, while the amenities like satellite/cable TV and complimentary tea enhance the overall stay. Whether for business or leisure, the thoughtfully curated facilities ensure a luxurious and enjoyable experience at every turn.
Exquisite Dining Experiences at RIHGA Royal Hotel Osaka
Discover a culinary haven at RIHGA Royal Hotel Osaka, where each dining option promises a memorable experience. Start your day with a hearty and diverse breakfast buffet, featuring a wide array of fresh, flavorful dishes to energize your morning. For a more relaxed setting, the cozy coffee shop offers expertly brewed coffee and light snacks, perfect for a quick break or casual meet-up. When craving a satisfying meal or late-night treat, the hotel’s restaurant provides a sophisticated ambiance and a menu crafted to delight every palate. Additionally, guests can enjoy the convenience of room service, delivering delicious meals directly to your room, ensuring comfort and flexibility throughout your stay. With attentive daily housekeeping and a variety of dining choices, RIHGA Royal Hotel Osaka guarantees a seamless and enjoyable culinary experience for all guests.
Discover Luxurious Comfort at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Experience a variety of exquisite room options at RIHGA Royal Hotel Osaka, Vignette Collection By IHG, designed to cater to every guest’s preference. Whether you choose the cozy charm of the Cosy Room, the spacious elegance of the 2 Double Grand, or the sophisticated comfort of the King Suite Corner Room, each room promises a restful stay in the heart of Osaka. For those seeking a touch of luxury, the 1 Bedroom Suite with 2 Double beds or the King Grand rooms offer ample space and privacy, perfect for both leisure and business travelers.
Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable without compromising quality. The platform offers a hassle-free booking experience, allowing you to secure your ideal room quickly and effortlessly. With Agoda’s user-friendly interface and exclusive deals, planning your trip to Osaka becomes as enjoyable as your stay at the hotel itself.
Discover the Vibrant Heart of Osaka: Umeda District
Nestled in the bustling northern hub of Osaka, Umeda is a dynamic district that seamlessly blends modern sophistication with traditional charm. As one of the city’s most vibrant commercial centers, Umeda boasts towering skyscrapers, luxury shopping malls, and a lively entertainment scene. Visitors can explore iconic landmarks such as the Umeda Sky Building, offering panoramic views of the city from its floating garden observatory, or indulge in retail therapy at the expansive Hankyu and Hanshin department stores. The area is also home to a variety of gourmet restaurants, cozy cafes, and lively bars, making it a perfect destination for both daytime exploration and nighttime entertainment.
Seamless Journey from Osaka’s Airports to RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Traveling from Osaka's airports to the luxurious RIHGA Royal Hotel Osaka, Vignette Collection By IHG is both convenient and comfortable. If you're arriving at Kansai International Airport (KIX), the most popular gateway for international travelers, you can take the JR Kansai Airport Rapid Service directly to Osaka Station, which is just a short 5-minute train ride from Umeda. From Osaka Station, the hotel is easily accessible via a quick 10-minute walk or a short taxi ride, making your journey smooth and hassle-free. Alternatively, airport limousine buses operate frequently from Kansai Airport to Osaka Station, providing a comfortable and direct transfer, especially if you have luggage in tow.
For those arriving at Osaka International Airport (Itami), a convenient option is to take the Osaka Monorail from Itami Station to Hotarugaike Station, then transfer to the Hankyu Takarazuka Line toward Osaka-Umeda Station. The hotel is within walking distance from Umeda Station, making it an ideal choice for travelers seeking a quick and easy route. Taxis are also readily available at both airports, offering direct, door-to-door service to RIHGA Royal Hotel Osaka. Whether you arrive from Kansai or Itami Airport, you'll find efficient transportation options that ensure a smooth start to your stay in this vibrant city.
Discover Osaka’s Iconic Landmarks Near RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Situated in the vibrant heart of Osaka, RIHGA Royal Hotel offers guests easy access to some of the city’s most renowned landmarks and attractions. Just a short distance away, the Umeda Sky Building provides breathtaking panoramic views of the city skyline from its innovative Floating Garden Observatory. For a unique perspective of Osaka’s vibrant urban life, the Hep Five Ferris Wheel offers a colorful and exhilarating experience, especially stunning at sunset. Nature lovers can unwind at Nakanoshima Park, a serene green oasis nestled along the river, perfect for leisurely walks and picnics.
Culture and entertainment are also within reach, with the Mint Museum showcasing contemporary art and the Osaka City Central Hall hosting various events and performances. Families visiting with children will enjoy Kids Plaza Osaka, an interactive museum designed to inspire and entertain young minds. For spiritual and historical exploration, the Osaka Tenmangu Shrine and Tsuyunoten Shrine offer a glimpse into the city’s rich cultural heritage. Whether you’re seeking breathtaking views, cultural experiences, or family-friendly activities, the surroundings of RIHGA Royal Hotel ensure an unforgettable Osaka adventure.
Convenient Public Transport Access Around RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Situated in the vibrant heart of Osaka, RIHGA Royal Hotel offers unparalleled access to the city's extensive public transportation network. Guests can easily reach the hotel from key stations such as Hommachi Subway Station and Nakatsu Subway Station, making city exploration seamless and effortless. For those arriving from the major transportation hubs, Osaka Station and Umeda Train Station are just a short ride away, connecting visitors to regional and national destinations with ease.
The surrounding area is well-served by multiple subway stations including Yodoyabashi Subway Station, Higashi-Umeda Subway Station, and Minamimorimachi Subway Station, providing convenient routes to Osaka’s bustling commercial districts, cultural sites, and entertainment venues. For travelers heading to the nearby Osaka Tenmangu Train Station or the charming Nakazakicho Subway Station, local transit options ensure quick and easy access to the city's hidden gems. Whether arriving from afar or exploring locally, the hotel's proximity to these stations makes it the perfect base for discovering Osaka’s vibrant urban landscape.
Culinary Delights Around RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Guests staying at RIHGA Royal Hotel Osaka are spoiled for choice when it comes to nearby dining options. Within walking distance, you'll discover a diverse array of restaurants that cater to every palate. Savor traditional Japanese cuisine at Kichiri Umeda or indulge in flavorful yakiniku at Yakiniku Lab Umeda. For fresh seafood lovers, Hakodate Gourmet-kaitenzushi Kantaro Grand Front Osaka offers an authentic sushi experience, while Aburiya Umeda and Barbacoa Umeda serve up delicious grilled dishes and barbecue specialties. For a taste of local favorites, Moeyo Mensuke and Shabutei Nishi Umeda provide comforting ramen and shabu-shabu options. Additionally, ZINO UMEDA and Hanakujira present stylish settings for modern dining, and OKOGE Umeda offers innovative Japanese fusion dishes. Whether you're craving sushi, grilled meats, or traditional Japanese comfort food, this vibrant neighborhood ensures a memorable culinary journey just steps from your hotel.
Premier Shopping Destinations Near RIHGA Royal Hotel Osaka
Guests staying at RIHGA Royal Hotel Osaka are perfectly positioned to explore some of the city's most renowned shopping landmarks. Just a short distance away, NU Chayamachi offers a vibrant array of boutiques, cafes, and entertainment options, making it a favorite spot for both locals and visitors. For a more traditional shopping experience, the Daimaru Department Store Umeda and Hankyu Department Store provide a wide selection of luxury brands, fashion, and gourmet food halls. Diamor Osaka and Dojima Underground Shopping Center are ideal for quick, convenient shopping with a variety of shops nestled underground. For those seeking a lively atmosphere, Hep Five and Navio Shopping Complex feature trendy fashion outlets, entertainment venues, and dining options. HERBIS Osaka and LOFT Umeda / Shinsaibashi round out the shopping scene with their upscale retail offerings and unique specialty stores, ensuring that every shopper finds something to delight in just moments from the hotel.
Luxury and Comfort at RIHGA Royal Hotel Osaka: A Premium Stay in the Heart of the City
The RIHGA Royal Hotel Osaka, Vignette Collection By IHG, offers an exceptional lodging experience with an average room price ranging from $251 to $300. This positions it as a premium choice for travelers seeking luxury, comfort, and top-tier amenities in Osaka. Compared to the city’s average hotel rate of $101 to $150, this hotel provides a significantly elevated experience, catering to guests who desire a more exclusive and sophisticated stay.
Exceptional Hospitality and Comfortable Stay at RIHGA Royal Hotel Osaka
Guests consistently praise RIHGA Royal Hotel Osaka, Vignette Collection By IHG for its welcoming atmosphere and outstanding service. Visitors highlight the friendly and courteous staff who go above and beyond to ensure a pleasant experience, making guests feel truly valued. The hotel’s spacious and clean rooms receive high praise, offering a comfortable retreat after a day exploring Osaka. Additionally, the excellent facilities and beautiful decor contribute to a memorable stay.
Many guests appreciate the convenient location and the thoughtful amenities provided, including a complimentary shuttle bus to Osaka Station, which makes traveling around the city effortless. The hotel’s breakfast options are also frequently commended for their quality and variety, adding to the overall positive experience. With its combination of helpful staff, great value, and superb services, RIHGA Royal Hotel Osaka consistently earns glowing reviews from satisfied travelers seeking comfort and convenience.
Exceptional Hospitality and Impressive Facilities at RIHGA Royal Hotel Osaka, Vignette Collection By IHG
Guests consistently praise RIHGA Royal Hotel Osaka for its outstanding staff performance, highlighting the warm and attentive service that makes every stay memorable. The hotel boasts excellent facilities and a high standard of cleanliness, ensuring a comfortable and enjoyable experience for all visitors. With an overall rating of 8.6, travelers appreciate the great value offered, making it a top choice for those seeking quality accommodations in Osaka.
While the food and dining options receive a slightly lower rating, the hotel’s prime location and comfortable accommodations more than compensate, offering convenient access to Osaka’s vibrant attractions. Guests often commend the hotel for its well-maintained environment and friendly staff, which contribute significantly to a welcoming atmosphere. Overall, RIHGA Royal Hotel Osaka stands out as a reliable and highly-rated option for travelers looking for a blend of comfort, excellent service, and great value in the heart of Osaka.
Excellent8.5
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Royal Swimming Club is for hotel guests only (surcharge).
The fitness center and the indoor swimming pool are closed on some days.
Their business hours are subject to change. For more information on opening hours, please contact the property directly in advance.
Children under 3 years old and guests with tattoos are not allowed to use the services.
Directly connected to the hotel, a shuttle bus runs from Keihan Railway "Nakanoshima Station" to the Osaka Expo venue (West Gate). (Paid service / reservation required)
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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This hotel is conveniently located near public transportation, making it ideal for travelers looking for a hassle-free stay. The staff is friendly and helpful, and the spacious rooms are regularly cleaned. Guests can enjoy a range of amenities including a pool, fitness center, bars, and restaurants. Diners will find plenty of options in the area, including bars and convenience stores. An added bonus is the free shuttle service to Shin-Osaka and Osaka stations.
Hotel offers pool and fitness suite, but with additional charges.
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I visited Osaka to go to the World Expo. I chose this hotel because there is a shuttle bus to the Expo. It was about 15 minutes and 2000 yen by taxi to Dotonbori, and about 5-6 minutes and 700 yen to the nearest JR Fukushima Station. There were taxis available at the hotel without calling for one. There was a free shuttle bus between Osaka Station and the hotel, which I used for both my arrival and departure. Although it is a somewhat inconvenient location, the shuttle bus covered that, and I was satisfied with the spacious and clean room. I stayed in a room with two double beds for one adult and two elementary school children, and we had a good night's sleep. I think it was better than a small hotel in a more convenient location. On the first floor of the hotel, there was a bakery shop where you could buy souvenirs, juice, and bread, and it was very delicious. I bought some the day before for breakfast. There was also a 7-Eleven in the basement, which was very convenient, and although I didn't use it this time, it was directly connected to Keihan Nakaposhi Station. In the evening, I had okonomiyaki and negiyaki at a restaurant recommended by the hotel staff (about a 10-minute walk) and was very satisfied. By coincidence, the hotel was holding a stamp rally, and I was lucky to receive 1000 yen worth of vouchers usable at designated shops within the hotel. The staff at the front desk were also excellent, making my stay flawless.
かおり様 この度は大阪・関西万博のご宿泊に私どもホテルの利用をお選びくださり、厚く御礼申しあげます。 フロントスタッフの接客やシャトルバスのご利用にご満足いただけ、お部屋のベッドではお子様方もゆっくりとお休みになったとお伺いし、大変嬉しく存じます。 今後ともおもてなしの心を大切に、すべてのお客様に快適な旅行のお手伝いができますよう努力を重ねてまいりますので、ご来阪の折は引き続きごひいきくださいますようお願い申しあげます。 カスタマーサービスマネジャー
RIHGA is located outskirts if umeda, quiet and business type hotel. Pro: Spacious clean room, comfortable big bed, good service, nespro coffee capsule/machine in room, very professional and friendly staff, slight walking distance lots of food options, a family Free shuttle 15min interval to Osaka station but last bus end 1030pm Cons: No shopping nearby, location slight off, train station below hotel from what i recall but cos have shuttle to Osaka station (interchange line + lots of shopping mall) more convenient we didnt try Really love the space in room, has sofa, arm chair and small dining table in room, can open 2 big luggage still have ample room walk around comparing with other hotel we stayed in. Will consider this hotel again when back to Osaka. Room rates quite good.
Dear Jasmin, First, we would like to thank you for taking the time to leave us your valuable comments. We are very happy to hear that you liked your room and enjoyed our services and facilities. We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest. From all of our staff hope to see you again in the future. Sincerely, Customer Service Manager
During this trip, I stayed from May 2nd to 5th for three nights during the Golden Week. Since I didn't have much knowledge about Osaka when making the reservation, I intended to arrive at the Expo's East Gate by 9 AM and wanted to get to USJ before it opened, so I thought of using public transportation for each location. However, since walking to Awaza Station for the Expo would take around 15 to 20 minutes, I ended up using a taxi (one meter) to Awaza Station and then took the subway. For those using the West Gate, I think it would be convenient to take the bus to the Expo from the Keihan Nakatsu Station in front of the hotel. The next day, I was planning to go to USJ from Fukushima Station, but due to the fatigue from the previous day, I couldn't wake up at the originally planned time and ended up using a taxi to USJ. It cost 2,500 yen, so for a family of four with small children, taking a taxi might be cost-effective. It seems there is also a free bus from the hotel to USJ, so for those who are not planning to line up early before the morning opening, I think that would be a convenient option. On both days, I returned using the planned transportation and walked back to the hotel; however, for families with children, it involves quite a bit of walking, which influenced my rating on the location. This time, I used a 2 Double Grand room, which had been renovated; the decor was new, and the size was more than satisfactory. However, since the bathroom did not have a washing area, I think having one would have made it even better. Regarding cleanliness, I was disappointed to find coffee stains on the provided cup when I tried to have coffee. Overall, since this is a long-established hotel, I was able to enjoy a very elegant and comfortable stay.
健様 この度はご宿泊賜り、厚く御礼申しあげます。 トータル的には優雅に快適にお過ごしになったとお伺いし、大変嬉しく存じます。 清潔面での貴重なご意見は客室担当責任者と共有し、備品管理を徹底いたします。 今後ともすべてのお客様にご満足いただけるよう、サービス品質の向上と施設の改善に努力を重ねてまいりますので、引き続きごひいきくださいますようお願い申しあげます。 次回のご利用をスタッフ一同、心よりお待ちいたしております。 カスタマーサービスマネジャー
This was our second visit, and this time we chose the hotel for our honeymoon. Compared to our stay in 2023, we noticed many positive changes and improvements throughout the property. The front desk staff and all team members were exceptionally kind and welcoming, which made our stay even more enjoyable. We truly felt the hotel’s attention to detail and thoughtful care in many aspects of the service and facilities. The gym was also excellent and exceeded our expectations. It was wonderful to maintain our workout routine in such a well-equipped and comfortable environment during our trip. One small disappointment was that personal photography is not allowed at the swimming pool. We fully understand and respect the policy to protect other guests’ privacy and comfort, but we were slightly disappointed that we could not capture some special honeymoon memories there. Overall, we had a very satisfying experience, and we are already looking forward to our next visit.
Dear Jake, Thank you very much for staying with us for the second time. We are also very grateful that you chose our hotel for your honeymoon. We are pleased that you enjoyed your stay and were pleased with the service provided by our staff and our use of our fitness center, available only to hotel guests. We also appreciate your use of the pool and your valuable feedback. We will continue to do everything we can to ensure that all of our guests enjoy a comfortable stay with us, and we hope that you would choose to stay with us again. From all of our staff, we look forward to welcoming you again. Sincerely, Customer Service Manager
50 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“During the interval of the Expo, I stayed at a hotel that was too good to just go back and sleep in.”
We stayed for two nights as a couple in our 20s for the Osaka Expo. From check-in, the staff were very attentive, and I was particularly impressed by the service from Mr. Noguchi at the front desk. There were plenty of staff, with about 10 check-in counters, and since it was a weekday, there was hardly any waiting time. The hotel has been renovated, and the lobby and lounge are spacious, clean, and have a calming atmosphere. There’s also a boutique area in the basement; while it may not seem aimed at young people, when I passed through on my way to a convenience store, I could feel the elegance and prestige unique to a historic hotel. The rooms are generally equipped with unit baths, but this time we were upgraded to a renovated room with a separate bath and toilet for just 1,000 yen per person per night, which was very comfortable. There are several restaurants and convenience stores, making it convenient, and I would like to try the bar and pool next time. The hotel is simply vast, and regrettably, we didn't have enough time this visit, so we only stayed to sleep. One thing I found a bit concerning was that despite being an IHG group hotel, there weren’t any particular benefits or explanations for IHG members. It seemed that long-time members from the Regal Royal era were given preferential treatment, but considering the context, I can understand it. Also, the shuttle bus from Osaka Station (which runs every 15 minutes and has a capacity of 28 people) is convenient, but there were many non-staying restaurant customers, and sometimes it was full and we couldn't get on. However, another bus always comes every 15 minutes, so it wasn't a significant inconvenience. Overall, it’s a wonderful hotel that combines elegance with modern comfort, and I would like to stay longer the next time I visit. By the way, if you can take the temporary Expo liner from Osaka Station to Sakurajima Station, which is the nearest station to the Expo site (West Gate), it's about a 20-minute direct ride. There are also limousine buses from Umeda Station, connected to Osaka Station, to Itami Airport, taking about 30 minutes, so the access is excellent!!
Hana 様 この度は数ある中から私どもホテルの利用をお選びくださり、厚く御礼申しあげます。お部屋で快適にお過ごしいただけたとのこと、またスタッフのサービスにもご満足いただけたとのこと、大変嬉しく存じます。今後もおもてなしの心を大切に、すべてのお客様に安心・快適なご滞在をご提供できるよう努力を重ねてまいりますので、引き続きごひいきくださいますようお願い申しあげます。次回のご利用をスタッフ一同、心よりお待ちいたしております。 カスタマーサービスマネジャー