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Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu

Removed from saved list

8.8

Excellent

3,291 reviews

3,291 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 11.2 km
Fort San Pedro 12.6 km
Casa Gorordo Museum 12.7 km
Ayala Center 12.7 km
Yap Sandiego Ancestral House 12.8 km
Basilica De Sto. Nino 12.9 km
Magellan's Cross 13.0 km
Colon Street 13.3 km
Taoist Temple 14.8 km
Tops Lookout 17.9 km
Nearby landmarks
Shangrila's Mactan Ocean Wing 350 m
Shangrila Mactan Shuttle Parking 430 m
Seven Eleven 670 m
Movenpick Resort 680 m
Mactan Shrine 830 m
Shopwise 840 m
Sutukil Seafood Market 940 m
Dentist 1.1 km
BE Resorts Mactan 1.2 km
Chateau By The Sea 1.3 km

Shangri-La Mactan, Cebu

Punta Engano Road | P.O. Box 86, Mactan Island, Cebu, Philippines, 6015 - See map

Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.1
Location rating8.6
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.4 km

Rooms available at Shangri-La Mactan, Cebu

Exceptional
Room comfort & quality

9.1

Ocean Wing Ocean Club King
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Wing Ocean Club Twin
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Ocean Wing Premier Room Twin
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Ocean Wing Panorama Suite King
...
  • Room size: 72 m²/775 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Ocean Wing Premier Room King
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean Wing Panorama Room King
...
  • Room size: 36 m²/388 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Deluxe Seaview 2 Twin
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Room Twin
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Seaview 1 King
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La Mactan, Cebu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1450 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Mactan, Cebu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Mactan, Cebu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Mactan, Cebu?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Mactan, Cebu.

What is the smoking policy at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Shangri-La Mactan, Cebu?

The closest airport to Shangri-La Mactan, Cebu is Mactan-Cebu International Airport, 4.4 km away.

What restaurants are nearby Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is located in Mactan Island, famous for good restaurants such as Lantaw Native Restaurant, Scape Skydeck and Azure Beach Club.

What popular shopping places are close to Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is located in Mactan Island area which features shopping places such as Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is located in Mactan Island area, which is famous for attractions such as Movenpick Resort, Mactan Shrine and BE Resorts Mactan.

What popular beaches are close to Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is located in the Mactan Island area, which includes Suba-Basbas Public Beach.

What popular natural sightseeing spots are close to Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu is located within Mactan Island, which makes it conveniently close to natural sights including Pawod Underwater Cave and Airmen's Village.

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Explore the neighborhood

What people love about Shangri-La Mactan, Cebu

  • 10

    Exceptional

    "Its the best ever staycation we had there ."

    Sumit

    |

    July 13, 2022

  • 10

    Exceptional

    "Love their beach and buffet breakfast"

    CHEN-CHEN

    |

    June 18, 2022

  • 10

    Exceptional

    "Worth every penny for a couple who wanted to enjoy an overnight stay."

    Marbe

    |

    December 22, 2021

Property ranking|Compared to 2,058 Cebu properties
See all rankings
Room comfort score
9.1/10
Cleanliness score
9.1/10
Room size
40 sqm.
Service score
9/10
Better than
99
%
of Cebu properties
Better than
97
%
of Cebu properties
Bigger than
95
%
of Cebu properties
Better than
94
%
of Cebu properties
Overall rating:

8.8

Excellent
3,291 reviews
Cleanliness
9.1
Facilities
9.1
Location
8.6
Read all reviews >
What travelers say they love:
One of the best hotel resort in cebu.
joseph from Philippines
Couple
More about Shangri-La Mactan, Cebu

More about Shangri-La Mactan, Cebu

Far from the hustle and bustle of the city, Shangri-La Mactan, Cebu offers the perfect ambience and setting for a relaxing getaway. The location is great for tourists due to the proximity to many sightseeing hot spots, including Magellan's Cross, Fort San Pedro, and the Basilica Minore del Santo Niño. The hotel is spread over two wings and provides large, bright, and comfortable rooms and suites, each equipped with modern amenities, including satellite TV and internet access. Guests in the Ocean Wing enjoy an unparalleled level of luxurious amenities and personalized services, privacy, and exclusivity with its separate driveway and rooms close to the beach and an Ocean Wing pool boasting the best views of the sunrise. Recreation on-site includes a choice of six restaurants, a bar, gym, spa, pool, and numerous water sport options. Ocean lovers can sign up for the Discover Scuba Diving program to get an easy introduction to the amazing underwater life of the region.

Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Beach

124 mentions

Food & Dining

75 mentions

Swimming Pool

60 mentions

Breakfast

46 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Satellite/cable channels
  • Self-closing door
  • Shower
  • Slippers
  • Smoke detector
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Location
Punta Engano Road | P.O. Box 86, Mactan Island, Cebu, Philippines, 6015
Excellent
Location

8.6

Airports

  • Mactan-Cebu International Airport (CEB)
    4.4 km 24 min drive
  • Bohol–Panglao International Airport (TAG)
    86.2 km 4.1 hour drive

Public transportation

  • Cebu North Bus Terminal
    10.5 km
  • Cebu South Bus Terminal
    14.0 km

Hospital or clinic

  • Dentist
    1.1 km

Shopping

  • Parkmall
    9.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Leah
    11.2 km
  • Fort San Pedro
    12.6 km
  • Casa Gorordo Museum
    12.7 km
  • Ayala Center
    12.7 km
  • Yap Sandiego Ancestral House
    12.8 km
  • Basilica De Sto. Nino
    12.9 km
  • Magellan's Cross
    13.0 km
  • Colon Street
    13.3 km
  • Taoist Temple
    14.8 km
  • Tops Lookout
    17.9 km

Nearby landmarks

  • Shangrila's Mactan Ocean Wing
    350 m
  • Shangrila Mactan Shuttle Parking
    430 m
  • Seven Eleven
    670 m
  • Movenpick Resort
    680 m
  • Mactan Shrine
    830 m
  • Shopwise
    840 m
  • Sutukil Seafood Market
    940 m
  • Dentist
    1.1 km
  • BE Resorts Mactan
    1.2 km
  • Chateau By The Sea
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • For registered guests, maximum of 2 children 5 years and below per room may enjoy complimentary buffet meals at Tides Restaurant when accompanied by at least 1 paying adult. Additional children under 12 years old will be charged 50% of the adult price.
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • Rainbow Runner Speedboat (Max 7 adults per trip) PHP 7,500 net per way or USD 150.00 net per way
    BMW Series 5 (3-seater car) PHP 2,500 net per way or USD 50.00 net per way
    Toyota Fortuner (4-seater car) PHP 1,450 net per way or USD 29.00 net per way
    Toyota Grandia (8-seater car) PHP 1,450 net per way or USD 29.00 net per way
    Volkswagen Jetta (4-seater car) PHP 1,200 net per way or USD 24.00 net per way
    Shuttle bus (25-seater bus) PHP 200 net per person/way or USD 4.00 net per person/way
  • The following children’s meal plan is applicable for all Golden Circle members. When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge.
  • Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1450 PHP
  • Travel time to airport (minutes)20

The property

  • Number of floors9
  • Number of rooms 530
  • Year property opened1993
Property announcements

Breakfast buffet is provided free of charge for two adults and two children under 5 years old.
Additional children under 12 years old will be charged 50% of the adult price for breakfast buffet.

Reviews of Shangri-La Mactan, Cebu from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities9.1
Location8.6
Room comfort and quality9.1
Service9.0
Value for money8.1
High score for Cebu
Rating
9+ Exceptional (1,100)
8-9 Excellent (536)
7-8 Very Good (343)
6-7 Good (110)
<6 Below Expectation (140)
Time of the year
Mar - May (498)
Jun - Aug (610)
Sep - Nov (591)
Dec - Feb (530)
All guests (3,291)
All room types
All languages

Show reviews that mention 

Showing 2,229 verified guest comments
12345
10.0
Exceptional
Jon from Philippines
Couple
Deluxe Double Room (Main Wing)
Stayed 1 night in February 2019

Perfect Getaway”

This resort is huge and have all the amenities you can ever need to make your stay enjoyable/comfortable. You can come in before the check in time and leave your luggage on the reception. They will give you a tag so you can use the facilities and maximize your stay. Your luggage will even be brought to the room when its time to check in. Likewise, you can check out and still use the resort amenities. Our flight was at 9 pm. We checked out at 12 and still had time for swim, gym and sauna. Breakfast buffet is awesome. You can also sneak in some food if you are being stingy.

Reviewed August 06, 2019

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10.0
Exceptional
Jaslyn
Couple
Deluxe Twin Room (Main Wing)
Stayed 3 nights in November 2018

LOVE IT! MADE MY TRIP ENJOYABLE AND PERFECT!”

Shangri-la is pricey but it is worth every single cent! It is very family friendly and it has tons of entertainment on its property. Love how its shores are never affected by low tide, got a great deep tan while snorkeling and taking lotsa close up photos with lil fishes swimming up to me. I celebrated my anniversary at Shangri-la, and they brought wine and cake up to my room which was so unexpected. On the day of my anniversary, while I was enjoying my dinner with my husband at the beautiful Cowrie Cove during sunset, the hotel staff went up to my room and threw rose petals and roses all over my bed and made cute swans. I love the hotel security and how the hotel provided shuttles to and from popular malls. Shangri-la is awesome!

Reviewed June 07, 2019

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10.0
Exceptional
Cleofe from Philippines
Family with young children
Deluxe Twin Room (Main Wing)
Stayed 1 night in June 2021

Summer Saturday at Shangrila Mactan, Cebu, Philippines”

wonderful short staycation during these trying times when the world suffer this pandemic crisis. Thankful for been able to enjoy even a short while at Shangrila Mactan. big pool my grandson enjoy all the amenities available during our stay. they even give free breakfast to my grandson who's age is almost 7yrs old come aug. 13. Shangrila Mactan one of the best or maybe the best hotel resort in the place. strictly follow health protocol, well guarded and big or huge ground for strolling. we enjoyed our fish feeding. We are very thankful also to agoda.com for the adds during the promo at the hotel we received senior discounts. Thank you Agoda. Thank you Shangrila. Thank you God for the good weather. God bless.

Reviewed June 08, 2021

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Dear Cleofe, Thank you for such a heart-melting review. We are truly blessed to have guests like you, who appreciate the things that we do to make your stay special. We’d love to welcome you back and see you write more blissful memories in the sand. See you! Sincerely, Joost H.P.E. Folkers Resident Manager Shangri-La Mactan, Cebu

Responded July 02, 2021
Shangri-La Mactan, Cebu
10.0
Exceptional
Dan from Japan
Family with teens
Deluxe Double Room (Main Wing)
Stayed 2 nights in March 2019

Refreshing, relaxing hotel. Very clean and great atmosphere”

Place to refresh, very nice property, away from chaos If you want to relax, refresh, highly recommendable property. No need to worry about security, missing out from fun as long as you like to stay in the hotel. If you would like to minimize the expensive, this may not be for you. If going to the city for shopping, dinner, or sight seen, be prepared for some drive in the traffic.Remember that the hotel is resort, not in the city.

Reviewed April 02, 2019

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Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

Responded April 10, 2019
Shangri-La Mactan, Cebu
10.0
Exceptional
Christina from Philippines
Family with young children
Deluxe Twin Room Sea View (Main Wing)
Stayed 4 nights in May 2019

Second home in Cebu ”

Shangri-la Mactan is the only resort we stay in. Quite frankly, we go to Cebu just to stay in this resort. The staff are always friendly and helpful. Mike of Tides (restaurant) is one of the nicest and most helpful people in the resort. He always takes care of us when we’re there. The beachfront is gorgeous. My kids always have a wonderful time snorkeling. The amenities are fantastic. Food is consistently good. When you ask my kids what Cebu means to them, it’s a given that they’ll say it’s Shangri-La Mactan. They know no other place. To us, this resort is our home in Cebu.

Reviewed June 04, 2019

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9.6
Exceptional
Susan from Macau SAR, China
Family with young children
Deluxe Double Room Sea View (Main Wing)
Stayed 4 nights in October 2019

Short but Very Sweet”

The resort is beautiful and well maintained. The breakfast selection is great and the food was all delicious and fresh. The downside of breakfast is waiting times at the Tides restaurant, which can be a little inconvenient but if you go early or late enough it's okay. The Acqua restaurant in the Ocean Wing also serves breakfast and feels more relaxed, we didn't wait as long there. There's less choice but still plenty. The staff were wonderful and every interaction was positive. They go out of their way to make your stay feel special. The kids area is great, the staff there also very friendly and welcoming. The gym is well equipped with machines, free weights, mats etc and the changing rooms have a sauna steam and jacuzzi. There is also a salon adjacent to the gym. There is an on-site clinic which is served by a nurse. The spa is out of this world. I took an after-sun treatment and the experience was amazing. The room was great, clean and well-serviced.

Reviewed November 01, 2019

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10.0
Exceptional
MAYBELL from Philippines
Couple
Deluxe Room King
Stayed 1 night in May 2021

AMAZING STAY!”

I and my husband were celebrating our wedding anniversary when we checked in. This is the best 5 star hotel to stay. The staff are so caring and make you feel loved, valued and very important wherever corner you are. They treated us fairly. The amenities are excellent. Foods are SUPERB! All I can say is a perfect place to stay.

Reviewed May 24, 2021

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Dear Maybell, Fantastic review! Nothing brightens our day more than reading positive reviews from our guests. Thank you for your lovely words about the resort’s restaurants and bars, rooms, facilities and most especially our staff. We’d love to welcome you back and see you write more blissful memories in the sand. See you in Cebu! Warmest regards, Joost H.P.E. Folkers Resident Manager Shangri-La's Mactan, Cebu

Responded June 03, 2021
Shangri-La Mactan, Cebu
10.0
Exceptional
Dan from Japan
Family with teens
Deluxe Double Room (Main Wing)
Stayed 2 nights in March 2019

Place to refresh, very nice property, away from chaos”

Place to refresh, very nice property, away from chaos If you want to relax, refresh, highly recommendable property. No need to worry about security, missing out from fun as long as you like to stay in the hotel. If you would like to minimize the expensive, this may not be for you. If going to the city for shopping, dinner, or sight seen, be prepared for some drive in the traffic.Remember that the hotel is resort, not in the city.

Reviewed April 02, 2019

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Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager

Responded April 10, 2019
Shangri-La Mactan, Cebu
10.0
Exceptional
Galven from Philippines
Group
Deluxe Twin Room (Main Wing)
Stayed 1 night in June 2019

EXCELLENT HOTEL !!! from the cleanliness, spacious rooms, great beach and customer service. ”

EXCELLENT HOTEL !!! from the cleanliness, spacious rooms, great beach and customer service.

Reviewed December 19, 2019

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10.0
Exceptional
Mary from Philippines
Family with young children
Deluxe Twin Room (Main Wing)
Stayed 1 night in July 2021

the best beach in town! ”

Actually i didn't know how to swim, I learned at Shangrila cause the water is crystal clear and very inviting. stayed there for 3 days wanted to stay more. I couldn't get enough of the beach! will definitely come back again soon! Best service and staff too! thank you Shangrila for making our stay memorable! ☺️

Reviewed July 16, 2021

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10.0
Exceptional
EUNICE from Philippines
Group
Deluxe Twin Room (Main Wing)
Stayed 1 night in November 2019

Exceptional”

Had a memorable stay at this resort hotel. Staff were very courteous and made sure our stay was great. So many things to do. The atmosphere is excellent, whether you're there for relaxation or for fun activities. Breakfast is great as well.

Reviewed November 11, 2019

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10.0
Exceptional
Mary from Philippines
Family with young children
Deluxe Double Room (Main Wing)
Stayed 1 night in February 2021

Absolutely fantastic! ”

Our stay was unforgettable. Our room was so clean and comfy, facilities are complete, great food, greater staff! Unforgettable vacation experience ever

Reviewed February 15, 2021

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10.0
Exceptional
Van from Vietnam
Family with young children
Deluxe Double Room (Main Wing)
Stayed 4 nights in April 2019

Exceptional”

We had great fun here. Love this resort so much. Near the airport. Good security. Awsome beach with plenty of fishes. You can even see the reef only 30m far from the beach. Perfect for snorkeling. Our kids love it so much.

Reviewed May 05, 2019

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10.0
Exceptional
Chris from Philippines
Family with young children
Deluxe Double Room (Main Wing)
Stayed 1 night in July 2021

Excellent customer service and awesome facilities ”

Customer service is remarkable.. The beach was spectacular.. and seeing the very alive marine life was a beautiful experience especially to our kids. Other facilities are great too.. Will definitely be back!

Reviewed July 20, 2021

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Dear Chris, I’m thrilled to know your family got to experience all the wonderful things in our little paradise – our heartwarming service, inviting shores, and exciting marine life. We’d love to welcome you back and see you write more blissful memories in the sand. See you in Mactan! Sincerely, Dave Junker General Manager

Responded August 18, 2021
Shangri-La Mactan, Cebu
10.0
Exceptional
Kenneth from Philippines
Family with young children
Deluxe Twin Room (Main Wing)
Stayed 2 nights in September 2019

The best resort in Cebu!”

Nice facilities. Very hospitable staffs. Strategic location. We left something at the room and the staffs even made the effort to deliver it to us in the airport. Superb service. Will definitely go back.

Reviewed September 23, 2019

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10.0
Exceptional
Alyssa from Philippines
Group
Deluxe Seaview 1 King
Stayed 2 nights in June 2021

Paradise in the City”

Our experience with Shangri-La was the best so far. We very much enjoyed all the water activities we have tried while staying there. It is very pricey but the experience is super worth it. Will definitely come back soon!

Reviewed June 25, 2021

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Dear Alyssa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joost H.P.E. Folkers Resident Manager Shangri-La Mactan, Cebu

Responded July 02, 2021
Shangri-La Mactan, Cebu
10.0
Exceptional
Alyssa from Philippines
Group
Deluxe Seaview 1 King
Stayed 2 nights in June 2021

The best experience ever!”

It's a bit pricey but the experience is super worth it. The staff is very helpful and friendly. The place is super cozy and spacious. The facilities is an experience that needs to be tried. We will definitely come back soon.

Reviewed June 12, 2021

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Dear Alyssa, Fantastic review! Nothing brightens our day more than reading positive reviews from our guests. Thank you for your lovely words about the resort, our facilities and most especially our staff. We’d love to welcome you back and see you write more blissful memories in the sand. See you soon! Sincerely, Joost H.P.E. Folkers Resident Manager Shangri-La Mactan, Cebu

Responded July 02, 2021
Shangri-La Mactan, Cebu
10.0
Exceptional
Ladylou from Philippines
Family with young children
Deluxe Room King
Stayed 1 night in January 2021

Great place to stay with kids”

Great customer service. Nice and clean. Beautiful beach and marine sanctuary.

Reviewed January 11, 2021

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10.0
Exceptional
Marbe from Philippines
Couple
Deluxe Twin Room (Main Wing)
Stayed 1 night in October 2021

Amazing coral garden”

Worth every penny for a couple who wanted to enjoy an overnight stay. Didn’t even get to maximize the room bec we were out on the beach the entire time. Loved the sand and the underwater marvel

Reviewed December 23, 2021

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10.0
Exceptional
Akira from Hong Kong SAR, China
Couple
Deluxe Double Room Sea View (Main Wing)
Stayed 1 night in July 2019

Brilliant choice for both restaurants and plays”

When I stayed in this hotel, I actually didn't need to go anywhere. Variety of choice in food and also marine sports. Long stay while business is really great.

Reviewed September 10, 2019

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