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Swissotel Al Ghurair

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

OMAR BIN AL KHATTAB RD, NEAR FISH ROUNDABOUT, Deira, Dubai, United Arab Emirates, 185060

Highlights

Ideal location

- Connected directly to Al Ghurair Mall with easy walking access to Unio...

I will always choose this hotel if i have yo stay in dubai.
Excellent room comfort & quality

- Spacious rooms and comfortable beds deliver easy rest, with several gu...

Good hotel, good amenities and good rooms
Excellent fitness facilities

- Well-equipped, clean gym attracts guests who use fitness facilities du...

Also to Mr Jhun from the Gym.
Sparkling clean

- Rooms and public areas stay consistently clean and well maintained, wi...

Rooms are spacious and clean, Nothing can complain.
Top value

- Good value and affordable 5‑star experience attract returning guests,...

I found the hotel value for money.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

About us

Swissôtel Al Ghurair, Deira: connected to Al Ghurair Centre and a short walk from souks. Ideal for two with rooftop pool (skyline/creek views), award‑winning garden spa, diverse dining, and easy access to shopping, metro and cultural attractions. In Deira, Swissôtel Al Ghurair offers practical comforts for two: AC rooms with free Wi‑Fi and private balcony/terrace (some with lake or sea views). Relax at the pool and steam room; enjoy light refreshments and a breakfast takeaway service. Concierge can arrange bespoke local tours. Nearby sights include Bur Dubai Abra Dock, the Bastakia Quarter and the Spice Souk for authentic markets and culture. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

17 travelers have booked today.

Cleanliness 9.0
Location 9.0
Facilities 8.8
Room comfort and quality 8.8

Based on 2,716 verified reviews

Cleanliness

9.0

Location

9.0

Facilities

8.8

Room comfort and qua...

8.8

Service

8.7

Value for money

8.5

  • "The room was clean, comfortable, and well-maintained."
  • "We had a fantastic stay at Swissôtel Al Ghurair in Dubai."
  • "The rooms were spacious, clean, and very well maintained."
  • "Everything from customer care to amenities was top notch."
  • "The staff was nice and gave me a free upgrade to a sweet!"
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Nearest transportation options

Salah Al Din is within 0.4 km

Union Metro Station is within 0.41 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 133 places in walking distance!

Parking
FREE
Walkable places
Al-Ghurair City
190 m
Al Ghurair centre
210 m
Book Corner
220 m
Dream Land Nuts
220 m
Dubai Grocery
250 m
Popular landmarks
Dubai Creek
2.0 km
The Dubai Mall
8.7 km
Dubai Aquarium & Underwater Zoo
8.9 km
Burj Khalifa
9.1 km
The Dubai Fountain
9.2 km
Closest landmarks
RTA Public Parking
290 m
Al Ghurair Parking
290 m
Ashbit Supermarket
410 m
Kadooli Supermarket
460 m
Walfpack Mini Mart
540 m

Good to know

Value for money8.5
Location rating9.0
Nearest airportDubai International Airport (DXB)
Distance to airport5.2 km

Select your room

1/17

Family Suite

147 m²/1582 ft²
Max 6 adults
1 king bed and 2 single beds
Fits groups

8.0

Excellent

Room comfort and quality
  • City view

  • 2 bathrooms

1/16

Family Room

93 m²/1001 ft²
Max 6 adults
1 king bed and 2 single beds
Fits groups
  • City view

1/15

Corner Suite City and Creek View

112 m²/1206 ft²
Max 5 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • City view

1/15

Swiss Executive Creek View

42 m²/452 ft²
Max 3 adults
1 king bed
  • City view

1/14

Deluxe Room King City View

42 m²/452 ft²
Max 3 adults
1 king bed

9.1

Exceptional

Room comfort and quality
  • City view

1/13

Classic Suite

87 m²/936 ft²
Max 5 adults
1 king bed

9.6

Exceptional

Room comfort and quality
  • City view

1/13

Classic Room King

42 m²/452 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.9

Excellent

Room comfort and quality
  • Courtyard view

1/11

Deluxe Room Twin City View

42 m²/452 ft²
Max 3 adults
2 single beds
  • River view

1/10

Classic Room Twin

42 m²/452 ft²
Max 3 adults
2 single beds

8.8

Excellent

Room comfort and quality
  • Courtyard view

1/1

Classic Room

42 m²/452 ft²
Max 4 adults
1 king bed or 2 single beds
  • Garden view

Frequently asked questions

Yes! Swissotel Al Ghurair offers dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

The average travel time to get from Swissotel Al Ghurair to the airport is 10 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While staying at Swissotel Al Ghurair, start off your trip by discovering the nearest attractions that are within close proximity to the property which include Al-Ghurair City, Al Ghurair centre, and Book Corner.

Swissotel Al Ghurair was built in 2011.

Swissotel Al Ghurair has a total of 428 rooms.

Swissotel Al Ghurair's most popular month where verified guests travelers have stayed the most is in July.

The typical room rate for Swissotel Al Ghurair in the past month is 296.68 AED, compared to city's average of 439.27 AED.

Enjoy the comfort of easy payment at Swissotel Al Ghurair which accepts up to 7, with payment card options consisting of American Express, MasterCard, Cash, UnionPay, and Visa.

Swissotel Al Ghurair’s location in the Deira neighborhood makes it close to recognized points of interest including Dubai Museum & Al Fahidi Fort.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

Up to 30% off with Agoda Insider Deals!

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More about Swissotel Al Ghurair

More about Swissotel Al Ghurair

Luxurious Comfort at Swissotel Al Ghurair, Dubai

Nestled in the vibrant heart of Dubai, Swissotel Al Ghurair offers a perfect blend of modern elegance and exceptional hospitality. Built in 2011, this 5-star hotel boasts 428 spacious rooms designed to provide guests with utmost comfort and style. Whether you're visiting for business or leisure, you'll appreciate the hotel's prime location, just a 10-minute drive from Dubai International Airport, making your arrival and departure seamless and convenient. Guests can enjoy a flexible check-in from 3:00 PM and a generous check-out time until 12:00 PM, ensuring a relaxed and unhurried stay. Swissotel Al Ghurair is also family-friendly, welcoming children aged 3 to 11 to stay free of charge, making it an ideal choice for travelers with young ones. Experience world-class amenities, attentive service, and a strategic position that puts Dubai's most exciting attractions at your doorstep.

Exceptional Entertainment and Relaxation Facilities at Swissotel Al Ghurair

Swissotel Al Ghurair offers a diverse range of entertainment and leisure facilities designed to enhance your stay in Dubai. Guests can indulge in rejuvenating massages, unwind in the sauna and steam room, or relax at the spa, providing a perfect escape from the bustling city. For those who enjoy shopping and exploring local crafts, the hotel features a charming gift and souvenir shop, ideal for finding memorable keepsakes. Beyond relaxation, guests can visit the on-site shops and a stylish salon, perfect for a beauty refresh or a quick shopping spree. The beautifully maintained garden offers a tranquil outdoor space for leisurely strolls or quiet reflection. Whether you're seeking pampering, retail therapy, or simply a peaceful retreat, Swissotel Al Ghurair's entertainment facilities cater to all your needs, ensuring a memorable and enjoyable stay.

Unparalleled Sports Facilities at Swissotel Al Ghurair Dubai

Discover a world of active leisure and wellness at Swissotel Al Ghurair Dubai, where top-notch sports facilities await to elevate your stay. Stay motivated in our state-of-the-art free fitness center, equipped with modern equipment to support your workout routines, whether you're a seasoned athlete or a casual exerciser. For those seeking relaxation and refreshment, our outdoor pool offers a serene oasis to unwind under the Dubai sun, perfect for a leisurely swim or simply soaking up the vibrant city views. For a fun and engaging activity, guests can enjoy our table tennis facilities, providing a lively and social way to stay active during your visit. Whether you're looking to maintain your fitness regime, enjoy some friendly competition, or relax by the pool, Swissotel Al Ghurair Dubai’s sports amenities cater to all your active lifestyle needs, making your stay both invigorating and enjoyable.

Exceptional Convenience Facilities at Swissotel Al Ghurair Dubai

Experience seamless comfort and convenience during your stay at Swissotel Al Ghurair Dubai, where a range of thoughtful facilities are designed to cater to your needs around the clock. Enjoy the ease of 24-hour room service and express check-in/check-out, ensuring your stay is smooth and hassle-free from the moment you arrive. For your laundry needs, the hotel offers efficient laundry and dry cleaning services, while daily housekeeping keeps your room pristine and inviting throughout your visit. Stay connected and secure with complimentary Wi-Fi available in all rooms and public areas, making it easy to work or stay in touch with loved ones. For added peace of mind, safety deposit boxes are available for your valuables, and a dedicated concierge service is on hand to assist with your inquiries and arrangements. Luggage storage and a designated smoking area further enhance your convenience, allowing you to relax and enjoy your stay with complete ease.

Convenient and Comprehensive Transport Facilities at Swissotel Al Ghurair

Swissotel Al Ghurair offers a wide range of transport options designed to make your stay in Dubai seamless and hassle-free. Guests can enjoy the convenience of airport transfers arranged to and from Dubai International Airport, ensuring a smooth arrival and departure experience. For those eager to explore the city, the hotel provides a reliable shuttle service and organized tours, allowing you to discover Dubai’s vibrant attractions with ease. Parking is made effortless with valet parking services, an onsite car park, and self-parking options, some of which are available free of charge. For added flexibility, guests can avail of car hire services or easily summon a taxi through the hotel’s taxi service. Additionally, the hotel offers ticket services to assist with sightseeing and entertainment bookings, making Swissotel Al Ghurair a truly convenient base for both business and leisure travelers.

Luxurious Comfort and Modern Amenities at Swissotel Al Ghurair

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Swissotel Al Ghurair. Each room is equipped with air conditioning to ensure a cool and comfortable stay, complemented by plush linens and fresh towels that add a touch of luxury. Unwind and stay entertained with a flat-screen television featuring satellite and cable channels, while a mini bar provides easy access to refreshments. For a touch of relaxation, guests can enjoy the provided bathrobes and toiletries, creating a spa-like experience right in their room. Step outside to your private balcony or terrace and soak in the stunning views of Dubai. The rooms also feature a separate living room, offering extra space to relax or entertain guests. Additional amenities include a hair dryer for convenience, complimentary bottled water to stay refreshed, and a daily newspaper delivered to keep you informed. Swissotel Al Ghurair ensures a stay filled with modern comforts and thoughtful touches designed to make your visit memorable.

Exceptional Dining Experience at Swissotel Al Ghurair Dubai

Swissotel Al Ghurair Dubai offers a diverse array of dining options designed to satisfy every palate. Guests can indulge in a hearty breakfast buffet or a continental breakfast to start their day on a delicious note. The hotel’s halal restaurant provides a welcoming atmosphere for those seeking authentic and flavorful Middle Eastern cuisine, ensuring cultural and dietary preferences are well catered to. For added convenience and comfort, guests can enjoy 24-hour room service, allowing them to savor their favorite dishes in the privacy of their own room at any time. Additionally, the hotel’s coffee shop offers a cozy space to relax and unwind with freshly brewed coffees and light snacks, making it an ideal spot for casual meetings or a quick refreshment during your stay. With these exceptional dining facilities, Swissotel Al Ghurair promises a memorable culinary journey for every guest.

Luxurious Room Options at Swissotel Al Ghurair Dubai

Discover a range of elegant accommodations at Swissotel Al Ghurair, offering options tailored to your comfort and preferences. Choose from the Classic Room King or Twin, both spanning 42 square meters, perfect for a cozy stay. For those seeking more space, the Classic Suite provides 87 square meters of refined comfort, while the Family Room offers an expansive 93 square meters with versatile bedding options. For breathtaking views, the Swiss Executive Creek View and Deluxe Rooms with City View present stylish spaces of 42 square meters, available in both King and Twin configurations. For the ultimate in luxury, the Corner Suite with City and Creek Views covers 112 square meters, and the Family Suite offers a sprawling 147 square meters with flexible bedding choices. Booking through Agoda ensures you get the best prices and a smooth, hassle-free experience, making your stay even more enjoyable.

Discover the Vibrant Heart of Dubai: Deira

Nestled in the historic heart of Dubai, Deira is a bustling district renowned for its rich cultural tapestry and vibrant marketplace atmosphere. As one of the oldest parts of the city, Deira offers a captivating blend of traditional Arabian charm and modern urban energy. Stroll through its labyrinth of narrow streets to discover bustling souks, including the famous Gold Souk and Spice Souk, where the air is filled with the fragrant aromas of exotic spices and the shimmering allure of gold jewelry. The district's lively markets and authentic eateries provide a sensory journey into Dubai’s storied past and dynamic present. Deira is also a hub of activity along the Dubai Creek, where traditional abras (water taxis) ferry visitors across the shimmering waters, offering stunning views of the city skyline. The area is conveniently located near major transportation links, making it easy to explore other parts of Dubai. Whether you're interested in shopping, exploring cultural sites, or experiencing local cuisine, Deira offers an immersive experience that captures the essence of Dubai’s heritage while providing easy access to the city’s modern attractions.

Seamless Journey from Dubai Airports to Swissotel Al Ghurair

Traveling from Dubai International Airport (DXB) or Al Maktoum International Airport (DWC) to Swissotel Al Ghurair in Deira is both convenient and effortless. For travelers arriving at Dubai International Airport, the hotel is approximately a 15-minute drive away, making it an ideal choice for quick and comfortable transfers. Taxis are readily available outside the terminals, offering a direct and hassle-free ride to the hotel. For a more economical option, ride-sharing services like Uber and Careem operate extensively from the airport, providing a smooth, door-to-door experience. If you prefer public transportation, the Dubai Metro connects DXB via the Green Line, with the nearest station being Union Station, just a short taxi or walk away from the hotel. For those arriving at Al Maktoum International Airport, about a 45-minute drive from the hotel, options include pre-arranged private transfers or shuttle services that can be booked in advance for added convenience. Alternatively, travelers can opt for a taxi or ride-sharing service directly from the airport. Once in Dubai, the well-connected road network and public transit systems ensure a swift journey to Swissotel Al Ghurair, nestled in the vibrant Deira district. Whether you choose a quick taxi ride or a scenic metro journey, your trip from Dubai’s airports to the luxurious Swissotel Al Ghurair promises comfort and ease, setting the perfect tone for your Dubai adventure.

Explore Dubai’s Rich Heritage and Leisure Attractions Near Swissotel Al Ghurair

Situated in the vibrant heart of Dubai, Swissotel Al Ghurair offers convenient access to a variety of iconic landmarks and leisure destinations. Just a short drive away, golf enthusiasts can indulge in the lush fairways of Dubai Creek Golf & Yacht Club and Emirates Golf Club, both renowned for their world-class courses and stunning waterfront views. For those interested in exploring Dubai’s cultural heritage, the historic Ali bin Abi Talib Mosque and Al-Ahmadiya School provide a glimpse into the city’s rich history and architectural beauty. Shopping and local markets are also within easy reach, with the bustling Deira Covered Souq, Deira Gold Souq, and Deira Spice Souq offering an authentic taste of Dubai’s trading legacy. Visitors can stroll through these vibrant markets, discovering unique jewelry, spices, and traditional crafts. For a taste of Dubai’s maritime history, the Dhow Wharfage provides a picturesque setting where traditional wooden boats dock, adding to the city’s charming coastal atmosphere. Whether for leisure, culture, or shopping, these nearby attractions make Swissotel Al Ghurair an ideal base for exploring Dubai’s diverse and captivating surroundings.

Convenient Public Transport Options Near Swissotel Al Ghurair

Swissotel Al Ghurair enjoys exceptional connectivity with Dubai’s extensive public transportation network, making it easy for guests to explore the city’s vibrant attractions. The hotel is conveniently situated near several key metro stations, including Baniyas Square, Union, and Abu Baker Al Siddique Metro Stations, providing quick access to the city's bustling commercial and entertainment districts. For those looking to visit iconic landmarks like the Burj Khalifa, the Burj Khalifa Metro Station offers a direct and efficient route, ensuring seamless travel for sightseeing adventures. Additionally, the Deira Bus Station and nearby metro stations such as Deira City Center, Salah Al Din, and Al Ras further enhance the convenience for travelers. Whether you're heading to the historic Al Ras area or shopping at Deira City Center, these transport options make navigation effortless. With multiple stations like Abu Hail and Palm Deira also within reach, guests can easily explore Dubai’s diverse neighborhoods and vibrant markets, all while enjoying the comfort and luxury of Swissotel Al Ghurair.

A Culinary Paradise: Dining Options Near Swissotel Al Ghurair

Guests staying at Swissotel Al Ghurair are spoiled for choice with an array of diverse dining options just steps away. Indulge in authentic Middle Eastern flavors at Aroos Damascus Restaurant or explore the rich tastes of Afghan cuisine at Afghan Kebab House. For lovers of Asian cuisine, Super Bowl - Asian Cafe - Deira offers a delightful culinary journey, while Ashiana provides a taste of traditional Indian dishes. For a casual dining experience, Ashwaq Cafeteria is perfect for quick bites. For those craving international flavors, The Boardwalk offers a variety of global cuisines, and Absolute Barbecues serves up mouthwatering grilled specialties. Additionally, QD's (Putra Nilai / Nilai 3) presents a unique dining experience, making the area a true food lover’s haven.

Shopping Landmarks Near Swissotel Al Ghurair

Conveniently situated amidst a vibrant shopping scene, Swissotel Al Ghurair offers easy access to some of Dubai’s most renowned retail destinations. Just a short distance away, visitors can explore the bustling Al-Ghurair City, a premier shopping mall featuring a variety of fashion, electronics, and dining options. For a more traditional shopping experience, Souk Al Bahar provides a charming marketplace with unique boutiques and cultural charm. Nearby, City Centre Deira Mall offers a comprehensive shopping experience with numerous international brands and entertainment options. Additionally, shoppers can indulge in luxury jewelry at Damas, browse Persian carpets at Aminian Persian Carpets, or find the perfect book at Book Corner. For everyday essentials, Carrefour and Magrudy’s provide convenient options, while Ajmal offers exquisite fragrances. Families with children can enjoy the Early Learning Centre, making Swissotel Al Ghurair a prime choice for both leisure and shopping enthusiasts.

Affordable Luxury: Swissotel Al Ghurair's Competitive Pricing in Dubai

Nestled in the vibrant heart of Dubai, Swissotel Al Ghurair offers an exceptional stay at an attractive price point, with rooms typically ranging from $101 to $150 per night. This makes it a compelling choice for travelers seeking comfort and quality without stretching their budget. The hotel's pricing is notably below the city’s average room rate, providing excellent value for those looking to enjoy Dubai’s luxurious offerings without overspending. Compared to the average hotel room in Dubai, which falls between $151 and $200, Swissotel Al Ghurair stands out as an affordable yet upscale option. Guests can indulge in premium amenities and a central location while benefiting from more budget-friendly rates. This strategic pricing not only appeals to cost-conscious travelers but also ensures a memorable Dubai experience that balances luxury with affordability.

Exceptional Service and Comfortable Stay at Swissotel Al Ghurair

Guests consistently praise Swissotel Al Ghurair for its outstanding service and welcoming atmosphere. Hazel and the friendly staff go above and beyond to ensure a memorable experience, with many visitors highlighting the helpful and courteous nature of the team. The hotel’s spacious, clean rooms and prime location make it an ideal choice for families and travelers seeking comfort and convenience. With its warm hospitality and excellent amenities, many guests express their eagerness to return, making Swissotel Al Ghurair a highly recommended destination in Dubai.

Exceptional Customer Feedback on Swissotel Al Ghurair in Dubai

Swissotel Al Ghurair in Dubai consistently receives high praise from its guests, reflecting its commitment to excellence across multiple aspects of the hotel experience. With an impressive overall rating of 8.7, visitors appreciate the hotel’s superb facilities and prime location, which together create a convenient and luxurious stay. The hotel’s cleanliness and comfort are also highly commended, ensuring guests feel refreshed and at ease throughout their visit. Guests also value the hotel’s attentive staff and the overall value it offers, making it a popular choice for both leisure and business travelers. While the food and dining experience garners a slightly lower rating of 8.1, it remains a positive aspect of the stay, complemented by the hotel’s excellent amenities and welcoming atmosphere. Swissotel Al Ghurair’s consistent positive reviews highlight its dedication to providing a memorable and satisfying experience for all who visit.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Turkish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Computer station
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hammam
  • Hot tub
  • Massage
  • Massage bed
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Grocery delivery
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Kids shampoo
  • Kids toothbrush
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Liwan
  • Cuisine: International
Yasmine Lounge
  • Cuisine: International

Location

OMAR BIN AL KHATTAB RD, NEAR FISH ROUNDABOUT, Deira, Dubai, United Arab Emirates, 185060

Excellent9.0

Location

Airports
  • Dubai International Airport (DXB)
    5.2 km 30 min drive
  • Sharjah International Airport (SHJ)
    21.3 km
Public transportation
  • Salah Al Din
    400 m
  • Union Metro Station
    410 m 8 min walk
Hospital or clinic
  • Amber Clinics
    610 m
Shopping
  • The Dubai Mall
    8.7 km
Convenience store
  • Circle K
    1.8 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Dubai Creek
    2.0 km
  • The Dubai Mall
    8.7 km
  • Dubai Aquarium & Underwater Zoo
    8.9 km
  • Burj Khalifa
    9.1 km
  • The Dubai Fountain
    9.2 km
  • Burj Al Arab
    19.5 km
  • Ski Dubai
    20.7 km
  • Dubai Miracle Garden
    24.4 km
  • Atlantis Aquaventure Waterpark
    24.9 km
Nearby landmarks
  • Al-Ghurair City
    190 m
  • Al Ghurair centre
    210 m
  • Book Corner
    220 m
  • Dream Land Nuts
    220 m
  • Dubai Grocery
    250 m
  • Juma Grocery
    270 m
  • RTA Public Parking
    290 m
  • Al Ghurair Parking
    290 m
  • Dixon Mini Mart
    380 m
  • Salah Al Din
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A tourism tax will be charged directly at the property.
  • The maximum number of extra beds permitted in a room is 1.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • One child under 4 years old stays for free if using baby cot/crib.
  • A maximum of 2 children under 11 years old stay for free if using existing bedding.
  • Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)10
  • Airport transfer fee150 AED
Extras
  • Breakfast charge (unless included in room price)120 AED
The property
  • Year property opened2011
  • Room voltage220
  • Number of rooms 428
  • Number of restaurants3
  • License Id / Local Tax ID/ Entity Name665041

Reviews of Swissotel Al Ghurair from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 7.6
  • 9.6
  • 8.0
  • 10
  • 10
  • 10
  • 9.2
  • 6.8
  • 10

Most recent

From 2,716 reviews

  • Cleanliness score 9 out of 10 and is a high score in Dubai
    Cleanliness9.0
  • Location score 9 out of 10 and is a high score in Dubai
    Location9.0
  • Facilities score 8.8 out of 10 and is a high score in Dubai
    Facilities8.8
  • Room comfort and quality score 8.8 out of 10 and is a high score in Dubai
    Room comfort and quality8.8
  • Service score 8.7 out of 10 and is a high score in Dubai
    Service8.7
  • Value for money score 8.5 out of 10 and is a high score in Dubai
    Value for money8.5
High score for Dubai

Rating

9+ Exceptional (655)
8-9 Excellent (112)
7-8 Very Good (109)
6-7 Good (44)
<6 Below Expectation (126)

Review summary

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This hotel has excellent and friendly staff who provide great service, according to guests. It is conveniently located near Al Ghurair Centre Mall and Deira district, with easy access to public transportation. Guests have praised the hotel's cleanliness, with tidy rooms. The surrounding area offers a variety of shopping areas, supermarkets, and restaurants. The breakfast is also highly rated, with a wide variety of options available, including fresh fruits and juices.

Some guests mention slow check-in process and unprofessional receptionist staff.

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Show reviews that mention 

Service

Mentioned in 137 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Location

Mentioned in 99 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Cleanliness

Mentioned in 72 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room comfort

Mentioned in 39 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Breakfast

Mentioned in 39 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Check in

Mentioned in 34 reviews
sentiment-positive-indicator
44% Positive
sentiment-negative-indicator
55% Unfavourable

Room size

Mentioned in 33 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Value for money

Mentioned in 24 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Pool

Mentioned in 22 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable
Showing 1,046 verified guest comments
Changed to review page 1
  1. 8.0
    Excellent
    Myra from Philippines
    Group
    Family Room
    Stayed 2 nights in May 2026

    “Clean rooms and great housekeeping, but lacks the five-star feeling.”

    Our room was spacious and clean, and the housekeeping team was quick and great at their jobs. The hotel's location inside the mall is very convenient. However, the pool is located far away, and the breakfast selection was just okay. At the front desk, Su from Myanmar was fine, but she did not go the extra mile to make us feel welcome. While this is officially a five-star hotel, it simply did not feel like a true luxury experience.

    Reviewed May 31, 2026

    Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know that you enjoyed the spacious and clean room, as well as the efficient service provided by our housekeeping team. It is also great to hear that you found our location within the mall convenient for your needs. At the same time, we regret that certain aspects of your stay did not fully meet your expectations of a five-star luxury experience. Your comments regarding the pool location and breakfast selection have been noted and will be shared with the relevant departments for review and improvement. We also take note of your feedback regarding the service at the front desk, as we continuously strive to ensure every guest feels genuinely welcomed and valued from the moment of arrival. Please rest assured that your feedback is important to us and will be used constructively to enhance our guest experience and service standards. We truly appreciate

    Responded June 04, 2026
    Swissotel Al Ghurair
  2. 9.2
    Exceptional
    ひかる from Japan
    Family with teens
    Family Room
    Stayed 1 night in January 2026

    “No waiting for the bath!”

    We used connecting rooms for our family of four. One room had one shower room, while the other room had one shower room and a bathtub with a shower. During our trip, it was very helpful not to have to wait for the bath when we were tired and wanted to sleep early, and we didn't feel rushed to hand over to the next person. The amenities were all there, it was clean, and we were able to spend our time comfortably. The size of the rooms was also sufficient. Additionally, there was a shopping center adjacent with a supermarket inside, making it convenient to buy souvenirs. It was also close to the airport, allowing us to return comfortably by taxi.

    Reviewed January 10, 2026
    Auto-translated through generative A.I.

    ご利用いただき誠にありがとうございます。 この度はご家族皆さまでコネクティングルームをご利用いただき、快適にお過ごしいただけたとのこと、大変嬉しく拝読いたしました。 シャワールームやバスタブの設備が、旅行中のお疲れを癒すお手伝いができたこと、またお風呂待ちのご不便がなかったとのお言葉は、私どもにとって何よりの励みです。アメニティや清潔さ、お部屋の広さについてもご満足いただけたようで安心いたしました。 隣接するショッピングセンターやスーパー、空港へのアクセス面でも便利にご利用いただけたとのこと、当ホテルの立地を活かしたご滞在をお楽しみいただけたことを嬉しく思います。 またドバイへお越しの際には、ぜひSwissôtelにお戻りください。 スタッフ一同、心よりお待ちしております。 Sincerely, The Guest Experience Team Swissotel Al Ghurair & Swissotel Living Al Ghurair

    Responded January 25, 2026
    Swissotel Al Ghurair
  3. 10.0
    Exceptional
    Jawoon from South Korea
    Business traveler
    Classic Room King
    Stayed 1 night in January 2026

    “Business trip to Dubai”

    I would like to give a positive review of the hotel where I stayed for my business trip to Dubai. The location of the hotel was very convenient, and it was close to the city center, making it easy to get around. Additionally, the facilities and services of the hotel were all very satisfactory. The kindness and attentiveness of the staff were remarkable, and the breakfast, in particular, was excellent. It was the best accommodation experience during my business trip to Dubai.

    Reviewed May 29, 2026
    Auto-translated through generative A.I.

    Dear Valued Guest, Thank you for taking the time to share your kind feedback regarding your recent business trip stay with us. We are delighted to know that you found our location convenient and well-connected to the city center, making your travel easier during your Dubai business trip. It is also wonderful to hear that you were satisfied with our facilities and services. Your kind recognition of our team’s friendliness and attentive service is truly appreciated, and we are especially pleased that you enjoyed our breakfast experience. We are honored to have been part of what you describe as your best accommodation experience during your business trip, and your positive words are a great motivation for our entire team. We sincerely thank you for your support and look forward to welcoming you back to Swissôtel Al Ghurair for another pleasant stay in the future. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

    Responded June 04, 2026
    Swissotel Al Ghurair
  4. 8.0
    Excellent
    Jennifer from United Arab Emirates
    Couple
    Classic Room King
    Stayed 1 night in May 2026

    “Swissotel Staycation Experience”

    We had such a wonderful stay at Swissôtel Al Ghurair! From the moment we arrived, the staff made us feel so welcome and well taken care of. The room was clean, spacious, and very comfortable—perfect for a relaxing staycation. We especially loved the convenience of having everything nearby, plus the amenities were great for both relaxation and family time. The overall ambiance of the hotel was warm and inviting, making it even more enjoyable. Thank you to the amazing team for making our stay so memorable. We’ll definitely be coming back!

    Reviewed May 27, 2026

    Dear Valued Guest, Thank you for sharing such a wonderful review of your recent staycation with us. We are truly delighted to know that you had a memorable experience at Swissôtel Al Ghurair. It is especially rewarding to hear that our team made you feel warmly welcomed and well cared for from the moment of arrival. We are also pleased that you enjoyed the comfort and cleanliness of your spacious room, as well as the convenience of our location and the variety of amenities available for relaxation and family enjoyment. Creating a warm and inviting atmosphere for our guests is at the heart of what we do, and we are happy that this added to your experience. Your kind words and appreciation mean a great deal to our entire team. We sincerely thank you for your support and look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

    Responded June 04, 2026
    Swissotel Al Ghurair
  5. 9.6
    Exceptional
    Jelegen from Philippines
    Couple
    Classic Room Twin
    Stayed 4 nights in January 2026

    “Great stay with excellent service”

    Location is unbeatable, making airport access and local exploration very convenient. Friendly staff. Has pool and gym facilities.

    Reviewed May 30, 2026

    Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our unbeatable location, which offers convenient access to the airport and nearby attractions. It is also a pleasure to hear that our friendly team contributed positively to your experience, and that you enjoyed our pool and gym facilities. Your kind words are truly appreciated and will be shared with our Heartists as a source of motivation. We look forward to welcoming you back to Swissôtel Al Ghurair for another excellent stay in the near future. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

    Responded June 04, 2026
    Swissotel Al Ghurair
Changed to review page 1

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