Dear SASINA, It's really lovely to hear that our hotel is just what you needed in terms of location, rooms & views and facilities. Your compliments will surely be shared with the team. Thank you for being a fan of our property and we look forward to seeing you again just as much! Sincerely, Jack Lim General Manager

Dear Jiraporn, Many thanks for your great feedback and we are delighted that you enjoyed your recent stay. I have taken on board your further comments and share these with the team. We very much look forward to welcoming you back to the Grand Ion Delemen. Please visit our social media page at iondelemenhotels for more info updates. Best Regards General Manager

Dear Sorranut, It's really lovely to hear that our hotel is just what you needed in terms of rooms, breakfast, and facilities. Your compliments will surely be shared with the team. In fact, one of our best features is the fact that our hotel provides hourly shuttle to/from Sky Avenue via First World Entrance from 9.00am to 12.00mn daily. The last session of free shuttle bus service from First World Entrance to our hotel is at 12.15mn, hence we strongly suggest to use our bus facility within the operating hours, as well as for safety concern. Besides, we are always strongly recommending our guest to make prior booking on shuttle bus services to avoid disappointment, especially during peak hours. Please note that safety is always our priority to all of our guests. If you are driving to our hotel, do remember to be careful on the road and drive safely at Genting Highlands. Thank you for coming and we look forward to seeing you again just as much! Sincerely, Jack Lim Gener

"Dear Guest, Thank you for reviewing our property. We are delighted to read that the hotel has generally met all your expectations and it seems like you had a fabulous time staying with us and exploring what Genting Highlands has to offer. We hope your next visit will be as pleasant as the previous one. We look forward to warmly welcoming you again for another splendid staycation. Sincerely, The Management."

Dear Kitlapapust, Thank you for reviewing our property. We are delighted to read that the hotel has generally met all your expectations and it seems like you had a fabulous time staying with us and exploring what Genting Highlands has to offer. We hope your next visit will be as pleasant as the previous one. We look forward to warmly welcoming you again for another splendid staycation. Sincerely, Jack Lim General Manager

Dear JHEABDUL, It's really lovely to hear that our hotel is just what you needed! Your compliments will surely be shared with the team. Thank you for being a fan of our property and we look forward to seeing you again just as much! Sincerely, Jack Lim General Manager

Dear Thamarong, Thank you Thamarong, your review is very much appreciated. We are all delighted that you have had a great experienced here and we look forward to your next visit soon. Please visit our FB page at iondelemenhotels for more info updates. Best Regards Jack Lim I General Manager

Dear pusit, Thank you for taking time to post your feedback and we are delighted that you enjoyed comfortable stay here! We very much look forward to offering you a warm welcome back in the future. Do checkout our social media page at iondelemenhotels for promos that you might be interested in. Best Regards General Manager

Dear rotjarat , Thank you for your rating. We are delighted to read that you had an overall comfortable stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Dear Saikeaw , Thank you for your rating. We are delighted to read that you had an overall comfortable stay with us. We hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Dear Kuntron, Thank you for your comments. We have taken note and view the concerns for improvement. We look forward to welcome you back for your next trip. Sincerely, Dato Franz Swoboda General Manager