This property is in high demand!
4 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Early or fast check‑in and a 24‑hour reception receive positive mentio...
Fast check in and check out.
- Staff help with lost items, luggage and small requests (found eyeglass...
The staffs are friendly and the room is super clean.
- Rooms and public areas are repeatedly described as clean, with daily h...
The staffs are friendly and the room is super clean.
- Joo Chiat / Koon Seng Road neighborhood offers lots of cafes, Vietname...
Near to bus station, local food, minimarket, and chill vibes
- Many guests describe the hotel as good value for money for Singapore,...
Great bang for the buck too
Free Wi-Fi
Free parking
Front desk [24-hour]
Family room
Luggage storage
Laundry
Safety deposit boxes
Non-smoking rooms
4 travelers have booked today.
Based on 7,703 verified reviews
8.5
8.4
8.4
8.0
7.6
Nearest transportation options
•
Eunos MRT Station is within 0.94 km
•
Marine Parade MRT Station (TE26) is within 1.06 km
Location rating score
There are 75 places in walking distance!
| Value for money | 8.4 |
| Location rating | 8.0 |
| Nearest airport | Singapore Changi Airport (SIN) |
| Distance to airport | 11.7 km |
8.4
Excellent
No Windows view
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
8.4
Excellent
No Windows view
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
8.5
Excellent
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Satellite/cable channels
Telephone
TV
8.4
Excellent
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
8.8
Excellent
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
8.2
Excellent
Electric kettle
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Internet access – wireless
Satellite/cable channels
Telephone
Hair dryer
Private bathroom
Shower
Toiletries
Internet access – wireless
Satellite/cable channels
Telephone
Air conditioning
Complimentary tea
Refrigerator
Private bathroom
Toiletries
Internet access – wireless
Telephone
Air conditioning
Complimentary tea
Desk
Window
Non-smoking
Private bathroom
Toiletries
Internet access – wireless
Telephone
Air conditioning
Complimentary tea
Desk
Window
Non-smoking
Private bathroom
Toiletries
Internet access – wireless
Telephone
Air conditioning
Complimentary tea
Desk
Non-smoking
While remaining at ibis budget Singapore Joo Chiat, begin your holiday by discovering the closest points of interest that are within walking distance to the property which include Home’s Favourite Cookies & Durian, Peranakan Terrace Houses, and Scanteak.
While staying at ibis budget Singapore Joo Chiat, delight in your evening or night out at S Box, KTV Lounge, and Club V2 Pub to make the most out of your nightlife.
ibis budget Singapore Joo Chiat's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Verified past guests that have stayed at ibis budget Singapore Joo Chiat had an average nightly stay of 2 nights at this property.
The average room rate for ibis budget Singapore Joo Chiat in the past month is 101.84 SGD, compared to city's average of 198.6 SGD.
ibis budget Singapore Joo Chiat supports up to 3, with payment card options such as American Express, Visa, and MasterCard.
100.0% of our verified guest ratings have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for ibis budget Singapore Joo Chiat down in the review section.
Verified local travelers that have stayed at this property have given ibis budget Singapore Joo Chiat an average rating of 8.6. You can look up on more specific customer testimonials, and comments for this property down in the review section.
The nearest train, metro, or bus station is Eunos MRT Station, 942.13 m away from ibis budget Singapore Joo Chiat.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
The nearest airport to ibis budget Singapore Joo Chiat is Singapore Changi Airport, 12.0 km away.
Prices drop the moment you sign in!

Affordable Comfort at ibis budget Singapore Joo Chiat
Welcome to ibis budget Singapore Joo Chiat, a cozy 2-star hotel located in the vibrant city of Singapore, Singapore. With its affordable rates and convenient location, this hotel is the perfect choice for budget-conscious travelers seeking comfort and convenience.
At ibis budget Singapore Joo Chiat, you will find 90 well-appointed rooms that offer a comfortable and relaxing stay. Each room is designed with modern amenities and a minimalist style, ensuring a cozy and welcoming atmosphere for guests. Whether you are traveling for business or leisure, you can rest assured that your stay will be comfortable and enjoyable.
Check-in at ibis budget Singapore Joo Chiat begins at 3:00 PM, allowing you plenty of time to settle in and start exploring the city. The hotel was last renovated in 2016, ensuring that the facilities and accommodations are up to date and well-maintained. When it's time to check out, you have until 12:00 PM to bid farewell to this wonderful hotel.
As for families traveling with children, ibis budget Singapore Joo Chiat has a child-friendly policy. Children between the ages of 0 to 11 can stay free of charge, making it a great choice for families looking for an affordable and comfortable accommodation option. The hotel's warm and welcoming environment ensures that everyone in the family feels right at home.
Conveniently located just 15 minutes away from the airport, ibis budget Singapore Joo Chiat offers easy access to the city's top attractions and business districts. Whether you're here for a quick layover or an extended stay, this hotel provides a convenient base for your Singapore adventure. Book your stay at ibis budget Singapore Joo Chiat today and experience affordable comfort in the heart of Singapore.
Convenience Facilities at ibis budget Singapore Joo Chiat
At ibis budget Singapore Joo Chiat, guests can enjoy a range of convenient facilities to enhance their stay. The hotel offers a laundry service, allowing guests to easily take care of their laundry needs without leaving the premises. For added peace of mind, safety deposit boxes are available to store valuable belongings securely. Whether guests are traveling for business or leisure, staying connected is made easy with Wi-Fi available in both public areas and all rooms, ensuring seamless internet access throughout the hotel. Additionally, the hotel provides complimentary Wi-Fi, allowing guests to stay connected without any extra charges. For those with luggage, the hotel offers luggage storage facilities, making it convenient for guests to explore the city without the hassle of carrying their bags. With these convenient facilities, ibis budget Singapore Joo Chiat ensures a comfortable and hassle-free stay for all its guests.
Convenient Transport Facilities at ibis budget Singapore Joo Chiat
At ibis budget Singapore Joo Chiat, guests can enjoy the convenience of a car park, which is provided free of charge. This facility ensures that guests traveling by car can easily find a secure parking space without any additional cost. Whether you are exploring the vibrant streets of Singapore or planning day trips to nearby attractions, having a car park at the hotel allows you to have peace of mind and hassle-free transportation throughout your stay.
In addition to the complimentary car park, ibis budget Singapore Joo Chiat is also well-connected to public transportation options. The hotel is conveniently located near various bus stops and MRT stations, making it easy for guests to explore the city using Singapore's efficient public transport system. Whether you want to visit popular tourist spots like Marina Bay Sands or Gardens by the Bay, or simply want to explore the local neighborhoods, the hotel's proximity to public transportation ensures that you can easily reach your desired destinations.
With its car park and excellent access to public transportation, ibis budget Singapore Joo Chiat provides guests with convenient transport facilities, allowing them to explore Singapore with ease and flexibility. Whether you prefer to drive around the city or rely on public transport, the hotel ensures that you have the necessary options to make your stay comfortable and enjoyable.
Comfort and Convenience in Every Room
At ibis budget Singapore Joo Chiat, we understand the importance of providing our guests with a comfortable and convenient stay. That's why each of our well-appointed rooms is equipped with a range of amenities to ensure that your stay with us is nothing short of perfect.
Step into your room and feel the cool breeze of the air conditioning, creating a relaxing atmosphere to unwind after a long day of exploring the vibrant city. Need to freshen up? No worries, as a hair dryer is provided in every room, allowing you to style your hair effortlessly before heading out for the day.
For your entertainment needs, each room is equipped with a television, complete with satellite/cable TV channels. Catch up on your favorite shows or stay updated with the latest news from around the world. Whether you're here for business or leisure, our room facilities are designed to cater to your every need, ensuring a comfortable and enjoyable stay at ibis budget Singapore Joo Chiat.
Comfort and Convenience at ibis budget Singapore Joo Chiat
Discover a range of comfortable and well-appointed rooms at ibis budget Singapore Joo Chiat. Whether you are traveling solo or with a group, this hotel has the perfect accommodation option for you. Choose from a variety of room types to suit your needs.
The Standard Room with 1 double bed offers a cozy and intimate space, perfect for couples or solo travelers. If you prefer separate beds, the Standard Room with 2 Single Beds is an ideal choice. For a little extra space, the Superior Room with 2 Single Beds provides a comfortable retreat. If you're looking for a larger room, the Superior Room with 1 Double Bed or the Superior Room with 1 Double Bed and 1 Single Bed offers more space to relax and unwind. And for those traveling with family or friends, the Superior Room with 2 Double Beds provides ample space for everyone.
Booking your stay at ibis budget Singapore Joo Chiat on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, you can easily compare prices, read reviews, and make a secure reservation in just a few clicks. Enjoy the convenience and peace of mind that comes with booking your stay through Agoda, and get ready for a memorable stay at ibis budget Singapore Joo Chiat.
Discover the Vibrant East Coast of Singapore
Nestled in the heart of the East Coast, ibis budget Singapore Joo Chiat offers a perfect base to explore the vibrant and diverse neighborhood. Known for its rich Peranakan heritage, this area is a melting pot of cultures, offering a unique blend of old-world charm and modern attractions.
Step outside the hotel and immerse yourself in the colorful streets of Joo Chiat. Marvel at the beautifully preserved shophouses adorned with intricate Peranakan tiles, showcasing the area's rich history. Indulge in a culinary adventure as you explore the local eateries and hawker centers, where you can savor authentic Peranakan delights and other mouthwatering local dishes.
Just a short stroll away, you'll find the famous East Coast Park, a haven for outdoor enthusiasts. This sprawling park stretches along the coastline, boasting a wide range of recreational activities. Take a leisurely bike ride along the scenic cycling paths, have a picnic by the beach, or simply soak up the sun and enjoy the breathtaking views of the sea.
For shopaholics, the nearby Katong area is a must-visit. This vibrant neighborhood is home to a plethora of boutique shops, trendy cafes, and charming bookstores. Explore the unique blend of old and new as you browse through the eclectic mix of shops, offering everything from traditional Peranakan handicrafts to modern fashion.
With its rich cultural heritage, stunning coastline, and vibrant atmosphere, the East Coast of Singapore has something for everyone. Whether you're a history buff, a food lover, or an outdoor enthusiast, ibis budget Singapore Joo Chiat is the perfect gateway to experience the best of this vibrant neighborhood.
Convenient Transportation from the Nearest Airports to ibis budget Singapore Joo Chiat
Located in the vibrant neighborhood of Joo Chiat in East Coast, Singapore, ibis budget Singapore Joo Chiat offers a comfortable and affordable stay for travelers. Getting to the hotel from the nearest airports is hassle-free, ensuring a smooth start to your Singaporean adventure.
For travelers arriving at Changi Airport, the most convenient way to reach ibis budget Singapore Joo Chiat is by taxi or private car. The journey takes approximately 15 minutes, depending on traffic conditions. Taxis are readily available at the airport, and the fare is metered. Alternatively, you can also book a private car transfer in advance for a seamless and comfortable ride.
If you prefer public transportation, you can take the MRT (Mass Rapid Transit) from Changi Airport to Paya Lebar MRT Station. From there, it is a short 10-minute bus or taxi ride to reach the hotel. The MRT is a reliable and efficient mode of transport in Singapore, offering a cost-effective option for budget-conscious travelers.
For those arriving at Seletar Airport, the hotel is approximately a 25-minute drive away. Taxis are readily available at the airport, and the journey provides a scenic route through the city. Private car transfers can also be arranged for a more personalized experience.
With its convenient location and easy accessibility from the nearest airports, ibis budget Singapore Joo Chiat is an ideal choice for travelers seeking a comfortable and affordable stay in Singapore.
Explore the Vibrant Surroundings of ibis budget Singapore Joo Chiat
Located in the heart of Singapore, ibis budget Singapore Joo Chiat offers easy access to a range of exciting landmarks and attractions. One of the most popular attractions nearby is East Coast Park, a sprawling coastal park that offers a plethora of recreational activities. Whether you want to go for a leisurely stroll along the beach, have a picnic with your loved ones, or try out various water sports, East Coast Park has something for everyone.
For those seeking relaxation and rejuvenation, Spacio Beauty is just a stone's throw away from the hotel. This tranquil beauty salon offers a wide range of treatments and therapies to pamper yourself. Whether you're in the mood for a soothing massage, a rejuvenating facial, or a luxurious body treatment, Spacio Beauty is the perfect place to unwind and indulge.
If you're in need of medical assistance, Wong Family Clinic & Surgery is conveniently located nearby. This reputable clinic provides comprehensive healthcare services, ensuring that you're in good hands during your stay. Additionally, the Church of the Holy Family is also within close proximity, offering a peaceful sanctuary for those seeking spiritual solace.
For those interested in local produce, Soon Guo Fruits Trading is a must-visit destination. This vibrant fruit market offers a wide variety of fresh tropical fruits, allowing you to sample the flavors of Singapore. Whether you're looking to buy some exotic fruits as souvenirs or simply want to explore the colorful stalls, Soon Guo Fruits Trading is a delightful place to visit.
With its prime location, ibis budget Singapore Joo Chiat provides easy access to a diverse range of attractions and landmarks. Whether you're looking for outdoor adventures, wellness experiences, medical services, spiritual solace, or a taste of local culture, you'll find it all within reach of this fantastic hotel.
Convenient Public Transport Stations near ibis budget Singapore Joo Chiat
Located in the vibrant Joo Chiat district of Singapore, ibis budget Singapore Joo Chiat offers easy access to several nearby public transport stations. With Bedok North, Mountbatten MRT Station, and Bedok MRT Station just a short distance away, guests can conveniently explore the city and its many attractions.
For those looking to venture further, Kembangan MRT Station and Tanah Merah MRT Station are also within reach. These stations provide seamless connections to other parts of Singapore, including popular areas like Orchard Road, Marina Bay Sands, and Sentosa Island.
Additionally, Dakota MRT Station is nearby, offering quick access to Changi Airport and the bustling business district. Whether you're a leisure traveler or on a business trip, the well-connected public transport network surrounding ibis budget Singapore Joo Chiat ensures that you can easily navigate the city and make the most of your stay.
A Culinary Adventure Awaits
When it comes to dining options, ibis budget Singapore Joo Chiat's surrounding area is a food lover's paradise. Just a stone's throw away, you'll find a plethora of restaurants to satisfy your cravings. Indulge in the freshest seafood dishes at Hua Yu Wee Seafood Restaurant, known for their mouthwatering chilli crab and black pepper crab. For a taste of authentic Brazilian cuisine, head to Braseiro Restaurant, where you can savor succulent grilled meats and traditional Brazilian sides. If you're in the mood for some local flavors, Chai Chee Seafood offers a wide range of Singaporean seafood dishes, cooked to perfection. Craving some Chinese cuisine? Look no further than Pu Tian Ke, which serves up delectable dishes from the Fujian province. For a taste of Vietnam, Long Phung Vietnamese Restaurant is the place to go, serving up fragrant and flavorful pho and banh mi. If you're in the mood for Japanese fare, Kotobuki Japanese Restaurant offers a variety of sushi, sashimi, and other traditional dishes. For a comforting bowl of congee, Li Fang Congee is a local favorite, serving up silky smooth rice porridge with a variety of toppings. If you're craving Indonesian flavors, Raden Lina Nasi Padang @ Mykampung Heartbeat Bedok is the place to be, serving up authentic Padang cuisine. Spice lovers will rejoice at Happy House Sichuan Kitchen Mala Hotpot, where you can enjoy a fiery hotpot experience with a wide range of ingredients. And if you're looking for a quick snack or a light bite, Miki Snacks is the perfect spot to grab some delicious local snacks. With such a diverse range of dining options just moments away, you'll never run out of culinary adventures at ibis budget Singapore Joo Chiat.
Shop 'til you drop in the vibrant Joo Chiat neighborhood
Located in the lively Joo Chiat neighborhood, ibis budget Singapore Joo Chiat is surrounded by a plethora of shopping landmarks that cater to every shopaholic's desires. Just a stone's throw away, you'll find Marine Parade Market, a bustling local market where you can immerse yourself in the vibrant atmosphere and browse through a wide array of fresh produce and local delicacies. For art enthusiasts, The Gallery House is a must-visit, showcasing a diverse collection of contemporary artworks by both local and international artists. If you're in the mood for some retail therapy, head over to Katong Shopping Centre or Katong V Shopping Mall, both offering a fantastic selection of fashion boutiques, specialty stores, and trendy cafes. For those seeking unique furniture and home decor, Scanteak and Joo Chiat Sofa & Cushion are the perfect destinations, where you can find beautifully crafted pieces to elevate your living space. History buffs will appreciate a visit to Joo Chiat Complex, a heritage shopping mall that houses a variety of shops selling traditional Peranakan products. Roxy Square is another shopping haven, known for its wide range of electronic gadgets and accessories. For a touch of nostalgia, make sure to drop by Rumah Bebe, a charming boutique that specializes in traditional Nyonya kebayas and other Peranakan-inspired clothing. And if you're looking for affordable fashion finds, Cotton On at East Coast is just a short stroll away. With such a diverse range of shopping landmarks in its vicinity, ibis budget Singapore Joo Chiat is the perfect base for avid shoppers looking to explore the vibrant retail scene of Singapore.
Affordable Luxury at ibis budget Singapore Joo Chiat
Experience the perfect blend of comfort, convenience, and affordability at ibis budget Singapore Joo Chiat. With an average price of just $78 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in Singapore, which stands at $198.
At ibis budget Singapore Joo Chiat, you don't have to compromise on quality or location to enjoy affordable accommodation. Situated in the vibrant Joo Chiat neighborhood, this hotel provides easy access to the city's top attractions, shopping districts, and dining options. Whether you're a business traveler or a leisure seeker, the hotel's modern and well-appointed rooms ensure a comfortable stay without breaking the bank.
With its wallet-friendly rates, ibis budget Singapore Joo Chiat is the perfect choice for budget-conscious travelers who want to make the most of their stay in Singapore. Book your room now and experience the perfect balance of comfort, convenience, and affordability.
Friendly Staff and Clean Accommodation
The ibis budget Singapore Joo Chiat has received numerous positive customer reviews praising the hotel's friendly and accommodating staff. Guests consistently mention the warm and welcoming nature of the staff members, who go above and beyond to ensure a pleasant stay. The hotel's cleanliness is also highly impressive, with guests describing the accommodation as clean and convenient. The rooms are neat and tidy, providing a comfortable and relaxing environment after a long day of traveling. With excellent service, a friendly staff, and a good location, ibis budget Singapore Joo Chiat is the perfect choice for a clean and comfortable stay in Singapore.
A Budget Hotel with Exceptional Customer Ratings
ibis budget Singapore Joo Chiat has garnered exceptional customer ratings, making it a top choice for budget-conscious travelers. With an overall rating of 8.0, guests have consistently praised the hotel for its excellent value for money. Scoring an impressive 8.2 in this category, ibis budget Singapore Joo Chiat offers affordable accommodation without compromising on quality or comfort.
In addition to its great value, the hotel also receives high marks for its cleanliness, with a rating of 8.3. Guests have commended the housekeeping team for their meticulous attention to detail, ensuring that the rooms are spotless and well-maintained. This dedication to cleanliness creates a pleasant and hygienic environment for guests to relax and unwind.
Furthermore, the staff at ibis budget Singapore Joo Chiat have consistently received praise for their exceptional performance. With a rating of 8.2, guests have highlighted the friendly and helpful nature of the hotel's staff members. From the moment of arrival until departure, the staff go above and beyond to ensure that guests have a comfortable and enjoyable stay. Their professionalism and willingness to assist create a warm and welcoming atmosphere that leaves a lasting impression on visitors.
Very good7.6
Facilities
Excellent8.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Extra bed is not available at this property.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 3,724 reviews
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Located in a prime area, this hotel is surrounded by many food options including Indian restaurants and pubs. The facilities are clean and tidy, with the bathroom well-maintained. The staff is excellent, friendly and helpful. If you're looking for a budget-friendly option, this hotel is definitely worth considering. The rooms are neat and comfortable, ensuring that your stay is both enjoyable and relaxing.
Few guests noted noise from adjacent rooms/hallways & the elevator's arrival bell was loud.
Location
Cleanliness
Service
Value for money
Room comfort
Room size
Restaurant options
Transport
Check in
Around 10 PM, I took a taxi from Chiang Kai-shek Airport to Ibis Budget Hotel, and I was given a room with a window in the triple room. It was the last room down the hall. I could hear a little noise from the adjacent room, but it wasn't very bothersome. The staff explained that if you turn on the hot water switch 5 minutes before use, hot water would come out, and when I tried it, warm water came out well. The air conditioning was cool, there were no bugs, and three large towels were provided. The towels had a slight smell, but it was not bad. Overall, it was a decent place to stay for one night. Starting from 7:30 AM, there were brunch cafes nearby, but the prices were high, with meals costing around 29 to 32 Singapore dollars.
Dear younghee, We are delighted to hear that you had a great time staying with us, in particular for our clean and comfortable room. Unlimited hot water is available all the time, and just needs to be turned on using a switch positioned right outside the bathroom. Joo Chiat is a very charming neighbourhood with many restaurants, quaint stores, cafes and amenities located within walking distance from our hotel. We hope to remain the hotel of your choice in your next visit to Singapore. Warm Regards, Roland Guest Experience Executive
Nice location. Many shops, cafes, and restaurants are all around. 10 minutes to the beach, 7-Eleven is right in front of the hotel. No problem with WiFi connection. The room is cozy, had everything we needed. Reasonable price for the stay.
Dear 千景, We are delighted to hear that you enjoyed our convenient location, with many shops, cafés, and restaurants nearby, as well as the short walk to East Coast Park. We are also glad our reliable WiFi and cozy room met all your needs. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon! Warm Regards, Roland Guest Experience Executive
I had to shout out to Frontdest Ms Siti & Ms Rina for the warmest welcome to the Hotel.
Dear Zarina, Thank you for your kind words regarding your recent stay at ibis budget Singapore Joo Chiat. We are delighted to hear that you found comfort in your room and that our front desk team, Ms. Siti and Ms. Rina, provided you with a warm welcome. Your feedback is greatly appreciated and motivates us to continue delivering excellent service to our guests. Warm regards, Janet Guest Experience Executive
Hotel let us check in early. Comfortable bed and room. Friendly staff and in a great location.
Dear Anaath, Thank you for your kind words regarding your recent stay at ibis budget Singapore Joo Chiat. We are delighted to hear that you found your room comfortable and enjoyed our location. It is also gratifying to know that our team made a positive impression with their friendly service. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive
940 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Laundry service
“Good value for the price you pay ”
Good value for the price you pay . Location is very good , in the heart of Joo Chiat .
Dear Amithpal, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be a good value and appreciated our prime location in the heart of Joo Chiat. Your satisfaction is very important to us, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Janet Guest Experience Executive