Travelling to Philippines? Read all updated requirements before you book.
The Horizon Suites and Arcade
The Horizon Suites and Arcade
The Horizon Suites and Arcade
The Horizon Suites and Arcade
The Horizon Suites and Arcade
The Horizon Suites and Arcade
The Horizon Suites and Arcade

Removed from saved list

6.9

Good

84 reviews

84 reviews

Housekeeping4
Car Park1
See map

6.8

Good

Location rating score

Parking
FREE
Nearby landmarks
St. Michael the Archangel Parish 70 m
Healthy Wave Wellness Center 670 m
SM Savemore Market 730 m
Mindanao Medical Center (NMMC) 920 m
LC5 Resort 1.5 km
Amandare Cove 1.6 km
Brigada Mass Media Corporation 1.7 km
Notre Dame of Dadiangas University 1.7 km
Lagao Gymnasium 1.8 km
Gensan Doctor's Hospital 1.8 km

The Horizon Suites and Arcade

Aparente corner Yumang Street, Purok Malakas, City Heights (General Santos), General Santos City, Philippines, 9500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Heights (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. Restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

Show more

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Sauna

Luggage storage

Check-in/out [private]

Cheaper than 76% of all properties in General Santos City in the last 24 hoursCompared to 104 General Santos City properties at Agoda for various dates
Value for money7.3
Distance to city center4.6 Km
Location rating6.8
Nearest airportGeneral Santos International Airport (GES)
Distance to airport11.2 km

Rooms available at The Horizon Suites and Arcade

Standard Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Suite
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Presidential Room
...
  • Room size: 32 m²/344 ft²
  • 1 king bed
Enter dates to see prices
Suite (no window)
...
    Enter dates to see prices
    TRIPLE ROOM QUEEN BED 1 TWIN BED
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Horizon Suites and Arcade?

      Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Horizon Suites and Arcade?

      For those who wish to drive their own cars, The Horizon Suites and Arcade has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around General Santos City with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at The Horizon Suites and Arcade?

      Wake up to a great continental breakfast at The Horizon Suites and Arcade. Adults can enjoy breakfast offered with an additional charge of 150 Php if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at The Horizon Suites and Arcade?

      The Horizon Suites and Arcade features an on-site restaurant for your dining convenience.

      What is the smoking policy at The Horizon Suites and Arcade?

      The Horizon Suites and Arcade does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to The Horizon Suites and Arcade?

      The closest train, metro, or bus station to The Horizon Suites and Arcade is Yellow Bus Lines Inc, 1.8 km away.

      What restaurants are nearby The Horizon Suites and Arcade?

      The Horizon Suites and Arcade is located in City Heights (General Santos), famous for good restaurants such as Kee's Cafe and Restaurant, Q Resto Bar and BIGBEN Steaks & Grills.

      What are popular attractions near The Horizon Suites and Arcade?

      The Horizon Suites and Arcade is located in City Heights (General Santos) area, which is famous for attractions such as St. Michael the Archangel Parish.

      Show more questions
      See map

      Explore the neighborhood

      What people love about The Horizon Suites and Arcade

      • 9.6

        Exceptional
        Spaciousness

        "The room is overwhelmingly spacious and clean, complete with travel necessities and complimentary coffees, big parking spaces, and great privacy."

        Demie

        |

        October 31, 2022

      • 8

        Very good

        "I recommend this place for travelers to stay when going Gensan."

        Dharyll

        |

        August 27, 2022

      • 10

        Exceptional

        "By far the best accomodation experience we had."

        Kathrina

        |

        June 2, 2022

      Overall rating:

      6.9

      Good
      84 reviews
      Cleanliness
      7.0
      Facilities
      6.5
      Location
      6.8
      Read all reviews >
      More about The Horizon Suites and Arcade

      More about The Horizon Suites and Arcade

      The Horizon Suites and Arcade

      Take everything available in General Santos City with a comfort stay at The Horizon Suites and Arcade. Not sure what you want to do in General Santos City? Keep your choices easy and open and go with the flow when staying at The Horizon Suites and Arcade, just 11.1 km from General Santos International Airport.
      The Horizon Suites and Arcade offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring General Santos City even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
      The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
      Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Equipped with handy amenities, guestrooms at The Horizon Suites and Arcade guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
      Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


      Dining and things to do

      Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Horizon Suites and Arcade. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
      The Horizon Suites and Arcade offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the salon and spa. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


      Reasons to stay here

      Rooms don't get much cheaper than here, being less than 85% of the city's accommodation.

      Amenities and facilities
      Good
      Facilities

      6.5

      Most talked about facilities

      Housekeeping

      3 mentions

      Food & Dining

      1 mention

      Breakfast

      1 mention

      Taxi

      1 mention

      Languages spoken

      • English
      • Filipino

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Garden
      • Light therapy
      • Massage
      • On-site entertainment
      • Sauna
      • Spa

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Breakfast [free]
      • Coffee shop
      • Restaurants
      • Room service [24-hour]
      • Vending machine

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Family room
      • Kids safety features

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Desk
      • Free bottled water
      • Ironing facilities
      • Non-smoking
      • Telephone
      • TV
      • Wi-Fi [free]
      Location
      Aparente corner Yumang Street, Purok Malakas, City Heights (General Santos), General Santos City, Philippines, 9500
      Good
      Location

      6.8

      Airports

      • General Santos International Airport (GES)
        11.2 km
      • Francisco Bangoy International Airport (DVO)
        122.9 km

      Public transportation

      • Yellow Bus Lines Inc
        1.9 km

      Hospital or clinic

      • Healthy Wave Wellness Center
        670 m

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        1.4 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-7 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 8 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from12:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee500 Php
      • Distance from city center4.6 Km
      • Travel time to airport (minutes)15

      Extras

      • Breakfast charge (unless included in room price)150 Php

      The property

      • Number of floors2
      • Number of restaurants1
      • Number of rooms 32
      • Room voltage220
      • Year property opened2013

      Reviews of The Horizon Suites and Arcade from real guests

      Provided by verified guests of Agoda
      6.8
      /
      10
      Cleanliness7.0
      Facilities6.5
      Location6.8
      Room comfort and quality6.6
      Service7.0
      Value for money7.3
      High score for General Santos City
      Rating
      9+ Exceptional (5)
      8-9 Excellent (1)
      7-8 Very Good (12)
      6-7 Good (3)
      <6 Below Expectation (19)
      Time of the year
      Mar - May (11)
      Jun - Aug (11)
      Sep - Nov (11)
      Dec - Feb (7)
      All guests (71)
      All room types
      All languages

      Show reviews that mention 

      Showing 40 verified guest comments
      12
      10.0
      Exceptional
      JUSTINE from Philippines
      Solo traveler
      Standard Room
      Stayed 1 night in October 2017

      Sweet South Cotabato Escape”

      My favorite hotel in General Santos. It has the best amenities, can be compared with a 5 star hotel

      Reviewed July 27, 2018

      See room deals

      8.0
      Excellent
      Louis from United Kingdom
      Couple
      Standard Room
      Stayed 2 nights in June 2015

      Business like bolthole in the city centre”

      Privacy and cleanliness mattered as I booked this place for a secluded romantic break. There is no nice view or windows as such. Modern and functional. Value for money and above all private & friendly

      a sleek contemporary hotel set back off a noisy busy road with loud bars and karaoke..inside the windowless rooms guarantee you relief from the heat and noise. Perfect for using laptop or just cutting oneself off from the outside world.

      Reviewed June 16, 2015

      See room deals

      10.0
      Exceptional
      Melby from Philippines
      Solo traveler
      Standard Room
      Stayed 1 night in January 2018

      Clean and Affordable room”

      Very big room, clean and has reasoble price, I will recomended it to my friends.

      Reviewed August 03, 2018

      See room deals

      8.0
      Excellent
      Aylene from Philippines
      Solo traveler
      Standard Room
      Stayed 2 nights in December 2018

      Good stay”

      The bathroom was a little not good because the shower wasn't working during my stay. But other than that, all else was good. And I love that there is a pharmacy in across and a milk tea shop within the property that serves main courses. Would definitely stay again.

      Reviewed December 16, 2018

      See room deals

      5.7
      Joan from Philippines
      Solo traveler
      Standard Room
      Stayed 1 night in November 2015

      Not Value for Money”

      Great cable channels, easy to commute

      I reserved in Agoda at 1700+php per room with bfast but getting there, they are offering it at 950php. We were even almost charged with the 2d person bfast. Not happy there and the room is not worth the price. The amenity like toilet tissue is not there but can be called to refill. Not sure what happened at night when the aircon just lost its cool so we were sweating in our sleep.

      Reviewed November 09, 2015

      See room deals

      6.0
      Iris from Philippines
      Couple
      Standard Suite
      Stayed 1 night in September 2018

      Above average”

      The hotel so far we've stayed that offers a toiletry kit with a toothbrush and toothpaste in Gensan. The place was clean, accessible to mini stores and pharmacy. Our ac that time was not that cold the room is too big for a 3/4 size ac. Its a bit far from the big malls. But all in all nice place to stay.

      Reviewed October 03, 2018

      See room deals

      7.6
      Very good
      Vanessa from Kuwait
      Family with young children
      Standard Room
      Stayed 1 night in July 2018

      Upgraded Room”

      We were given an upgrade of our two rooms since there are no available rooms that we booked online. We were very pleased with the upgrades.

      Reviewed August 14, 2018

      See room deals

      4.8
      Joe from United States
      Solo traveler
      Twin Room
      Stayed 3 nights in April 2018

      It's ok if you like budget hotels.”

      The room was very basic, looked clean and somewhat spacious. I had a room with two beds, which the twin beds were very small but ok. Aircon was old but worked well. The bathroom was small but the shower was quite spacious but dated. I booked three nights at the hotel, but had to leave after one night because of the ants. I went to sleep with no ants but woke up with ants over my face. After brushing them away, I went into the bathroom to brush my teeth and there were more ants all over the sink. After getting rid of those ants, two seconds later, more and more appear. After that, u had to leave and I booked my other two nights at the Green Leaf Hotel which was fantastic.

      Reviewed May 06, 2018

      See room deals

      7.3
      Very good
      Akhir from Indonesia
      Couple
      Standard Room
      Stayed 1 night in November 2013

      good hotel”

      clean, comfort, quiet

      So far, its so good to stay, the room is clean, and the staff is helpful

      Reviewed September 04, 2014

      See room deals

      6.3
      Good
      Alexander from Malaysia
      Couple
      Standard Suite
      Stayed 2 nights in June 2014

      Nice hotel to stay with lots of privacy. ”

      Good location. Value for money and Good service staffs

      Stayed 4 nights, 2 rooms. Was a pleasant stay with easy access to food and shopping area. Staffs were always there when you need assistance or help. Need to improve on restaurant food and breakfast. Clean and well maintained rooms.

      Reviewed June 07, 2014

      See room deals

      9.2
      Exceptional
      Ever
      Couple
      Standard Suite
      Stayed 1 night in June 2017

      Exceptional”

      nice hotel. highly recommended :-)

      Reviewed November 03, 2017

      See room deals

      8.0
      Excellent
      Vanessa from Kuwait
      Family with young children
      Standard Suite
      Stayed 1 night in July 2018

      Upgraded Room”

      We were so pleased they gave us an upgrade of room. My daughter seemed happy about it.

      Reviewed March 12, 2019

      See room deals

      6.0
      Jacqueline from Philippines
      Solo traveler
      Standard Room
      Stayed 3 nights in December 2014

      No frills accomodations”

      cleanliness, accessibility

      The room is comfortable. I however, would agree that the facilities are very lacking. The staff is inexperienced and they are unable to meet basic needs.

      Reviewed December 21, 2014

      See room deals

      4.4
      Diadem from Philippines
      Business traveler
      Standard Room
      Stayed 2 nights in December 2016

      Nice Place but ...”

      Its a nice quiet place but far from the center and gensan transport is not good, not organized especially their tricycle. Taxi are also oncall no taxis roaming around. The hotel room are cozy but there is portion in their standard room that is useless. Its only decoration. Their restaurant is small but friendly staff. BUT the food is limited, not so much choices and those in their menu is not always available.

      Reviewed December 13, 2016

      See room deals

      4.4
      joseph from Philippines
      Solo traveler
      Standard Room
      Stayed 4 nights in September 2018

      Horrible! ”

      I booked this place quite a few months in advance. I sent them messages stating my flight and arrival time as opted to use their free airport pick up. There was nobody at the airport. They admitted not reading messages here. I also requested that I be placed in a higher floor (they only have 2 floors). But they said they are fully booked and was given ground floor, room with no windows. How much time do they need to reserve a room? I booked it 5 months in advance! The worst is being woken up at 6 in the morning just to be informed that breakfast will be served in the room!

      Reviewed September 07, 2018

      See room deals

      7.3
      Very good
      Erica from Philippines
      Business traveler
      Standard Room
      Stayed 1 night in April 2015

      Courteous staff & modern ambiance”

      Staff & Service

      It was good, there was this one employee who was super nice and attended to our every need! Thank you!

      Reviewed May 30, 2015

      See room deals

      7.7
      Very good
      Michael from Philippines
      Family with young children
      Presidential Suite
      Stayed 2 nights in March 2014

      very relaxing”

      accomodating staff, cleanliness, value for money

      It was a very good and relaxing stay for our family.

      Reviewed March 25, 2014

      See room deals

      2.7
      Charles from United States
      Couple
      Standard Room
      Stayed 6 nights in July 2014

      one word, horrible.”

      Ellis Suites

      receptionist is very unprofessional . only one person is professional, the manager. The rest of the stay is unacceptable. As soon as I landed at GenSan, my experience with the hotel was horrible. I was not picked up by the hotel shuttle and receptionist did not inform me to get a cab to get to the hotel, I had to wait an hour to realize it. Standard rooms are very small, I had to transfer to another room. Restaurant doesn't have all the food in their menu, only selected items. I even had to transfer hotel after one night of stay. Bottomline is I will never recommend this hotel to anyone that I know, and will never go back to this hotel. Rating from 1 to 10, I give this hotel a ZERO.

      Reviewed July 14, 2014

      See room deals

      4.4
      Ramona from Philippines
      Group
      Standard Room
      Stayed 1 night in March 2017

      Acceptable”

      They promptly met us at the airport, helped us bring our luggage to our room and were attentive to our needs. The only concern is I was awoken at 4am by staff who had mistaken it to be a room of another guest.

      Reviewed March 22, 2017

      See room deals

      4.0
      Danielle from Philippines
      Business traveler
      Standard Suite
      Stayed 3 nights in November 2019

      Ok-ish”

      Pro: it is a walking distance to the location if my visit. Cons: My shower was broken, during a hevy rain, my room got flooded, they didn't refill your complimentary coffee unless you asked to, I booked a window street view but they gave me no window room. Lastly, very limites selection for breakfast.

      Reviewed November 17, 2019

      See room deals

      12
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss