2024
tooltip

Awarded as a top choice of Agoda travelers in 2024.

The Sultan Hotel & Residence Jakarta

5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jend. Gatot Subroto Street, Senayan, Jakarta, Indonesia, 10270

Highlights

Ideal location

- Steps from Gelora Bung Karno (GBK), Indonesia Arena, JCC and Senayan—w...

Quite luxurious place, easy access, staff was very helpful
Great swimming pool

- Large, tropical outdoor pool and garden area provide a pleasant place...

The pool is relaxing
Professional guest services

- Frequent praise for warm, helpful and attentive staff—many guests note...

Quite luxurious place, easy access, staff was very helpful
Top value

- Many guests say the stay delivers good value—spacious rooms, extensive...

Great value for the money.
Accessible kitchen

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

The Sultan Hotel & Residence Jakarta is a serene retreat for two travelers, featuring lush gardens and a lagoon pool. Its modern design complements traditional architecture, while vibrant dining showcases Indonesian flavors. With easy access to local history and attractions, it is an ideal base for exploration. Located in the vibrant Senayan area, this hotel combines leisure and business seamlessly. Guests can enjoy a luxurious pool with stunning views, soothing massages, and an exclusive breakfast takeaway service. The well-appointed rooms feature air conditioning, complimentary Wi-Fi, and private balconies with views of serene gardens or the bustling city. Pacific Place Mall is just 687 meters away, with Senayan City and Plaza Senayan nearby, offering a range of premier shopping and dining options for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

20 travelers have booked today.

Location 8.8
Service 8.4
Facilities 8.2
Value for money 8.1

Based on 6,186 verified reviews

Location

8.8

Service

8.4

Facilities

8.2

Value for money

8.1

Cleanliness

8.0

Room comfort and qua...

7.3

  • "The rooms are spacious, comfortable, and reasonably priced."
  • "The hotel provided a comfortable and pleasant stay."
  • "Facilities are solid, providing good value for the price."
  • "I had a fantastic stay at The Sultan Hotel in Jakarta!"
  • "Perfect hotel and location for concert i was in town for!"
tooltip

Nearest transportation options

Istora Mandiri MRT Station is within 0.44 km

Bendungan Hilir MRT Station is within 0.95 km

See map

8.8Excellent

Location rating score

Excellent location - 1.15 kilometers from city center
Exceptional for walking
More details on walking
tooltip

There are 79 places in walking distance!

Parking
FREE
Walkable places
Plaza Semanggi
480 m
Balai Sarbini
490 m
Galeries Lafayette
530 m
Atmajaya University
540 m
Cinepolis
540 m
Popular landmarks
Grand Indonesia Mall
2.9 km
National Museum
4.9 km
Gambir Train Station Building
5.2 km
National Monument (MONAS)
5.3 km
Istiqlal Mosque
5.9 km
Closest landmarks
Embassy of South Africa
270 m
Parkir Timur Senayan
340 m
Jakarta Stock Exchange
510 m
IDX - Indonesia Stock Exchange
520 m
Jakarta Convention Center
590 m

Good to know

Value for money8.1
Distance to city center0.05 km
Location rating8.8
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport9.9 km

Select your room

1/18

Deluxe

40 m²/431 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.5

Excellent

Room comfort and quality
  • Garden view

1/18

Two-Bedroom Apartment

150 m²/1615 ft²
Max 4 adults
1 king bed / 1 single bed / 1 sofa bed
  • Garden view

  • 2 bedrooms

  • 2 bathrooms

1/18

Apartment - 3 Bedrooms

226 m²/2433 ft²
Max 6 adults
3 king beds
Fits groups

8.2

Excellent

Room comfort and quality
  • City view

  • 2 bathrooms

1/16

Three Bedroom Apartment

150 m²/1615 ft²
Max 7 adults
1/16

Three Bedroom Apartment

150 m²/1615 ft²
Max 7 adults
1/16

Three Bedroom Apartment

150 m²/1615 ft²
Max 7 adults
1/13

Grand Deluxe

46 m²/495 ft²
Max 2 adults
1 king bed

8.7

Excellent

Room comfort and quality
  • City view

1/11

Apartment - 2 Bedrooms

209 m²/2250 ft²
Max 2 adults
2 king beds

8.4

Excellent

Room comfort and quality
  • City view

  • 2 bathrooms

1/10

Junior Suite

89 m²/958 ft²
Max 2 adults
1 king bed

8.2

Excellent

Room comfort and quality
  • City view

1/10

Apartment - 2 Bedrooms

209 m²/2250 ft²
Max 3 adults

Frequently asked questions

The Sultan Hotel & Residence Jakarta offers adjoining rooms for visitors who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

The Sultan Hotel & Residence Jakarta provides airport transfer service upon request with an additional charge of 500000 IDR in local currency. To request, check the box on the booking form just before the payment page.

The Sultan Hotel & Residence Jakarta features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Yes! The benefits of staying at The Sultan Hotel & Residence Jakarta include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

The Sultan Hotel & Residence Jakarta has a total of 705 rooms.

The Sultan Hotel & Residence Jakarta can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

The Sultan Hotel & Residence Jakarta accepts up to 4, with payment card options such as MasterCard, Visa, and American Express.

Verified solo travelers that have stayed at this property have given The Sultan Hotel & Residence Jakarta an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given The Sultan Hotel & Residence Jakarta an average rating of 8.3. You can look up more precise customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Istora Mandiri MRT Station, 435.48 m away from The Sultan Hotel & Residence Jakarta.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about The Sultan Hotel & Residence Jakarta

More about The Sultan Hotel & Residence Jakarta

Experience Luxury and Comfort at The Sultan Hotel & Residence Jakarta

Welcome to The Sultan Hotel & Residence Jakarta, a 5-star hotel located in the heart of Jakarta, Indonesia. With its prime location, this luxurious hotel offers guests easy access to the city's vibrant attractions and business districts. Built in 1976 and last renovated in 2012, The Sultan Hotel & Residence Jakarta combines timeless elegance with modern amenities, providing an exceptional stay for both leisure and business travelers. With its 700 well-appointed rooms, The Sultan Hotel & Residence Jakarta offers a wide range of accommodation options to suit every guest's needs. Each room is tastefully decorated with a blend of traditional Indonesian elements and contemporary design, creating a warm and inviting ambiance. Whether you choose a cozy deluxe room or a spacious suite, you can expect comfort, convenience, and top-notch service throughout your stay. Check-in at The Sultan Hotel & Residence Jakarta begins at 02:00 PM, allowing you ample time to settle in and start exploring the hotel's impressive facilities. Check-out is until 12:00 PM, giving you a leisurely morning to enjoy your last moments in this luxurious oasis. Families traveling with children will appreciate the hotel's child policy. Children between the ages of 3 to 12 can stay free of charge, making The Sultan Hotel & Residence Jakarta an ideal choice for a family getaway. The hotel's friendly staff is dedicated to ensuring a memorable stay for all guests, including the little ones, by providing a range of amenities and services tailored to their needs. When it's time to venture out, The Sultan Hotel & Residence Jakarta's central location makes it easy to explore Jakarta's attractions. The hotel is just a short distance from the city center, allowing guests to immerse themselves in the vibrant energy of the capital. Additionally, with the airport only 40 minutes away, you can enjoy a hassle-free journey to and from the hotel. Experience the perfect blend of luxury, comfort, and convenience at The Sultan Hotel & Residence Jakarta. Whether you're visiting for business or pleasure, this 5-star hotel offers an unforgettable stay in the heart of Jakarta.

Unwind and Indulge in a World of Entertainment at The Sultan Hotel & Residence Jakarta

At The Sultan Hotel & Residence Jakarta, the entertainment facilities are designed to cater to all your needs, ensuring a memorable and enjoyable stay. Whether you're looking to shop, relax, or simply have a good time, this hotel has it all. Indulge in a retail therapy session at the various shops located within the hotel premises. From fashion boutiques to specialty stores, you'll find everything you need right at your doorstep. After a day of exploring the city, head to the bar for a refreshing drink and unwind in a cozy atmosphere. For ultimate relaxation, pamper yourself with a rejuvenating massage or spa treatment. The hotel's spa offers a range of therapies and treatments to help you unwind and rejuvenate your body and mind. Step into the lush garden, a tranquil oasis amidst the bustling city, and take a leisurely stroll to soak in the natural beauty. Don't forget to visit the gift/souvenir shop to bring back a piece of Jakarta with you. Whether it's a memento for yourself or a gift for a loved one, you'll find a wide selection of unique and locally-made souvenirs. With its array of entertainment facilities, The Sultan Hotel & Residence Jakarta ensures that your stay is not just comfortable, but also filled with fun and relaxation.

Stay Active at The Sultan Hotel & Residence Jakarta

At The Sultan Hotel & Residence Jakarta, staying active and maintaining your fitness routine is made easy with our top-notch sports facilities. Our hotel boasts a fully-equipped fitness center, where you can break a sweat and work on your strength and endurance. Whether you prefer cardio exercises or weightlifting, our fitness center has everything you need to stay in shape. In addition to our fitness center, we also offer tennis courts for those who enjoy a friendly match or want to improve their tennis skills. Grab a racket and challenge your friends or family to a game on our well-maintained courts. After an intense workout or tennis session, take a refreshing dip in our outdoor pool. Surrounded by lush greenery, our pool provides a serene and relaxing atmosphere for you to unwind and cool off. Best of all, our fitness center is free for all guests, allowing you to stay active without any additional charges. So, whether you are a fitness enthusiast or simply want to stay active during your stay, The Sultan Hotel & Residence Jakarta has the perfect sports facilities to cater to your needs.

Convenient Facilities at The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta offers an array of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay. Additionally, daily housekeeping ensures that the rooms are always tidy and well-maintained. For added convenience, The Sultan Hotel & Residence Jakarta offers safety deposit boxes for guests to securely store their valuables. The concierge is available to assist with any inquiries or requests, ensuring a smooth and enjoyable stay. Complimentary Wi-Fi is available in all rooms, allowing guests to stay connected and browse the internet with ease. Guests who prefer to smoke can make use of the designated smoking area, while those looking for a more exclusive experience can enjoy executive lounge access. Luggage storage is available for guests who need to store their belongings before check-in or after check-out. With these convenient facilities, The Sultan Hotel & Residence Jakarta aims to provide a comfortable and hassle-free experience for all its guests.

Convenient Transport Facilities at The Sultan Hotel & Residence Jakarta

At The Sultan Hotel & Residence Jakarta, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey upon arrival and departure. Whether you're a first-time visitor or a seasoned traveler, the hotel's tour desk can help you plan and book exciting excursions to popular attractions in Jakarta and beyond. For guests who prefer to drive, The Sultan Hotel & Residence Jakarta provides valet parking and a car park onsite, making it easy to find a secure spot for your vehicle. If you don't have your own car, the hotel offers car hire services, allowing you to explore the city at your own pace. Additionally, the hotel provides a shuttle service, making it convenient to travel to nearby shopping malls, restaurants, and other points of interest. To further enhance your stay, The Sultan Hotel & Residence Jakarta offers a taxi service for quick and reliable transportation. The hotel's ticket service can assist you in booking tickets for various events and attractions, ensuring you don't miss out on any of Jakarta's vibrant cultural scene. Whether you choose to drive, hire a car, take a shuttle, or rely on the hotel's taxi service, The Sultan Hotel & Residence Jakarta provides a range of transport options to suit your needs.

Luxurious Room Facilities at The Sultan Hotel & Residence Jakarta

Indulge in the comfort and luxury of The Sultan Hotel & Residence Jakarta's exquisite room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Step into your room and be greeted by the refreshing coolness of the air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding an extra touch of comfort to your stay. Stay updated with the latest news by browsing through the daily newspaper available in your room. For entertainment, choose from a wide selection of in-house movies and enjoy a cozy movie night in the comfort of your room. Style your hair effortlessly with the hair dryer provided, saving you the hassle of packing one. Unwind and catch up on your favorite shows on the television, offering a variety of channels for your viewing pleasure. Quench your thirst with the well-stocked mini bar, filled with a range of beverages and snacks to satisfy your cravings. Step out onto your private balcony or terrace and soak in the breathtaking views of Jakarta's skyline. Stay connected with the satellite/cable TV and refrigerator available in your room. Experience the epitome of luxury and comfort at The Sultan Hotel & Residence Jakarta, where every detail has been carefully curated to ensure a memorable stay.

Indulge in a Culinary Journey at The Sultan Hotel & Residence Jakarta

At The Sultan Hotel & Residence Jakarta, guests are treated to a delightful array of dining options that cater to every palate and preference. Whether you're in the mood for a quick bite or a lavish meal, this hotel has it all. Start your day with a satisfying breakfast buffet at the on-site restaurant, where you can savor a wide selection of local and international dishes. For those who prefer a lighter meal or a caffeine fix, the coffee shop is the perfect spot to relax and unwind. And if you're craving for some authentic Indonesian cuisine, the halal restaurant offers a diverse menu of flavorful dishes that will surely satisfy your taste buds. With 24-hour room service available, you can also enjoy a delicious meal in the comfort of your own room, any time of the day or night. With daily housekeeping ensuring a clean and comfortable dining environment, The Sultan Hotel & Residence Jakarta truly provides a memorable culinary experience for all guests.

Luxurious Room Options at The Sultan Hotel & Residence Jakarta

Discover a range of elegant and spacious accommodations at The Sultan Hotel & Residence Jakarta, designed to cater to your comfort and preference. Choose from the cozy Deluxe rooms, each offering 40 square meters of refined space with a plush King Bed, or indulge in the more expansive Executive Club and Grand Deluxe rooms, both spanning 46 square meters and featuring a luxurious King Bed. For those seeking even more room to relax and unwind, the Junior Suite provides an impressive 89 square meters of sophisticated living space with a King Bed, perfect for a more indulgent stay. For larger groups or families, the hotel offers two-bedroom and three-bedroom apartments, measuring 209 and 226 square meters respectively. These spacious apartments come with two or three King Beds, providing ample space and privacy for a memorable Jakarta stay. Booking your preferred room type through Agoda ensures you benefit from the best prices available, along with a seamless and hassle-free reservation process, making your journey to Jakarta smooth and enjoyable from the very start.

Discover the Vibrant Neighborhood of Senayan in Jakarta

Nestled in the heart of Jakarta, Senayan is a bustling neighborhood that offers a vibrant mix of entertainment, shopping, and cultural experiences. This dynamic district is known for its iconic landmarks, trendy shopping malls, and world-class sporting venues. One of the highlights of Senayan is the Gelora Bung Karno Sports Complex, which is home to the legendary Istora Senayan Stadium. This multi-purpose stadium has hosted numerous international sports events and concerts, making it a must-visit for sports enthusiasts and music lovers alike. Adjacent to the stadium is the Gelora Bung Karno Main Stadium, where you can catch exciting football matches and immerse yourself in the electric atmosphere of Indonesian football. For those seeking retail therapy, Senayan City is a premier shopping destination that offers a wide range of high-end brands and local boutiques. This modern shopping mall features an impressive selection of fashion, electronics, and lifestyle stores, as well as a variety of dining options to satisfy any craving. Additionally, Plaza Senayan is another popular shopping complex in the area, known for its elegant architecture and extensive collection of luxury brands. When it comes to cultural experiences, Senayan is home to the Jakarta History Museum, also known as Fatahillah Museum. Housed in a historic building dating back to the Dutch colonial era, this museum showcases Jakarta's rich history through its exhibits and artifacts. Visitors can explore the museum's various sections, including displays on prehistoric Jakarta, the Dutch colonial period, and Indonesia's struggle for independence. Whether you're a sports enthusiast, a shopaholic, or a history buff, Senayan offers something for everyone. With its vibrant atmosphere and diverse range of attractions, this neighborhood is a must-visit when exploring Jakarta.

Convenient Transportation Options from the Nearest Airports to The Sultan Hotel & Residence Jakarta

Located in the vibrant city of Jakarta, Indonesia, The Sultan Hotel & Residence Jakarta offers a luxurious and convenient stay for both business and leisure travelers. When it comes to reaching this exquisite hotel from the nearest airports, you have several transportation options to choose from. If you are arriving at Soekarno-Hatta International Airport, the most convenient way to reach The Sultan Hotel & Residence Jakarta is by taking a taxi or a private car. The journey usually takes around 45 minutes, depending on the traffic conditions. Alternatively, you can also opt for the airport shuttle service provided by the hotel, which offers a hassle-free and comfortable transfer. For travelers arriving at Halim Perdanakusuma International Airport, the distance to The Sultan Hotel & Residence Jakarta is relatively shorter. A taxi or private car ride from this airport to the hotel usually takes around 30 minutes, making it a convenient choice for those looking to minimize travel time. The hotel also offers airport shuttle service for added convenience.

Explore the Rich History at the Forestry Museum near The Sultan Hotel & Residence Jakarta

Nestled in the heart of Jakarta, The Sultan Hotel & Residence Jakarta offers easy access to a range of fascinating landmarks and attractions. One of the notable landmarks nearby is the Forestry Museum, which is just a short distance from the hotel. This museum is a must-visit for history enthusiasts and nature lovers alike. The Forestry Museum showcases the rich history and heritage of Indonesia's forestry industry. As you step inside, you will be greeted by an extensive collection of exhibits that highlight the country's diverse flora and fauna. From ancient artifacts to interactive displays, the museum offers a captivating journey through Indonesia's forestry evolution. Visitors can explore various sections of the museum, including the timber hall, where you can learn about the different types of wood used in the country's traditional architecture. The wildlife section displays taxidermy specimens of indigenous animals, providing a glimpse into the unique biodiversity of Indonesia. Additionally, the museum also features a botanical garden where you can stroll amidst lush greenery and admire a wide variety of plant species. Located just a stone's throw away from The Sultan Hotel & Residence Jakarta, the Forestry Museum is a hidden gem that offers a fascinating insight into Indonesia's natural heritage. Whether you are a history buff, nature lover, or simply looking for an enriching experience, a visit to this landmark is sure to leave you with lasting memories.

A Culinary Haven at Your Doorstep

When it comes to dining options, The Sultan Hotel & Residence Jakarta has an array of fantastic restaurants right on its doorstep. For those craving international cuisine, Union Brasserie, Bakery & Bar is a must-visit. With its chic ambiance and delectable menu, this restaurant offers a range of dishes that will satisfy even the most discerning palates. Another great option is Bakerzin Plaza Senayan, where you can indulge in their famous desserts and pastries. If you're in the mood for Japanese cuisine, Sushi Hiro Senayan City is a top choice. Their fresh and authentic sushi creations are sure to impress. For those looking to experience local flavors, Warung Soto Ibu Ani is just a short walk away. Here, you can savor traditional Indonesian dishes, including their signature soto soup. With such a diverse selection of dining options nearby, guests at The Sultan Hotel & Residence Jakarta are spoiled for choice when it comes to satisfying their culinary cravings.

Affordable Luxury: The Sultan Hotel & Residence Jakarta

Indulge in a luxurious stay at The Sultan Hotel & Residence Jakarta without breaking the bank. With an average room price of just $119, this hotel offers exceptional value for money compared to the average price of a room in Jakarta, which stands at $44. Step into a world of elegance and opulence as you enter the doors of this prestigious hotel. The Sultan Hotel & Residence Jakarta boasts a stunning blend of contemporary design and traditional Indonesian elements, creating a truly unique and captivating ambiance. From the moment you arrive, you'll be greeted by warm and friendly staff who are dedicated to ensuring your stay is nothing short of extraordinary. With spacious and well-appointed rooms, every detail has been carefully considered to provide you with the utmost comfort. Whether you choose a cozy Deluxe Room or opt for the ultimate luxury of a Suite, you can expect plush furnishings, modern amenities, and breathtaking views of the city skyline or lush gardens. Don't miss the opportunity to experience unparalleled luxury at an unbeatable price. Book your stay at The Sultan Hotel & Residence Jakarta today and discover why this hotel is the preferred choice for discerning travelers.

Lovely Rooms, Great Service, and Convenient Location

The Sultan Hotel & Residence Jakarta has received rave reviews from its guests, and it's easy to see why. With lovely rooms that offer great views, excellent room service, and beautiful surroundings, this hotel provides a truly enjoyable experience. The location is also highly praised for its convenience, making it an ideal choice for travelers. The staff at the hotel are friendly, helpful, and go above and beyond to ensure guests have a pleasant stay. Additionally, the food at the hotel is fantastic, making it a perfect choice for food enthusiasts. With a swimming pool that both adults and children will love, this hotel is highly recommended for families. Overall, The Sultan Hotel & Residence Jakarta is a nice hotel that offers good services and is sure to leave guests satisfied.

A Perfect Blend of Luxury and Convenience

The Sultan Hotel & Residence Jakarta has received a remarkable overall rating of 8.0, making it an exceptional choice for travelers seeking a memorable stay in Jakarta, Indonesia. This luxurious hotel offers a perfect blend of comfort, convenience, and excellent service, as reflected in its high ratings across various categories. One of the standout features of The Sultan Hotel & Residence Jakarta is its exceptional staff performance, with a rating of 8.1. Guests consistently praise the hotel's friendly and attentive staff who go above and beyond to ensure a pleasant stay. From the warm welcome at check-in to the efficient assistance throughout the stay, the staff at this hotel truly knows how to make guests feel valued and well taken care of. Another highlight of this hotel is its prime location, which has earned it a remarkable rating of 8.6. Situated in the heart of Jakarta, guests have easy access to the city's major attractions, shopping centers, and business districts. Whether you're a leisure traveler or visiting for business purposes, staying at The Sultan Hotel & Residence Jakarta ensures that you are always just a stone's throw away from everything the city has to offer.

Show less

Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Microwave
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Lagoon Cafe
  • Cuisine: Asian, European, International, Japanese, Korean, Local
  • Menu: Buffet, A-la-carte

Location

Jend. Gatot Subroto Street, Senayan, Jakarta, Indonesia, 10270

Excellent8.8

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    9.9 km
  • Soekarno-Hatta International Airport (CGK)
    20.1 km
Public transportation
  • Istora Mandiri MRT Station
    440 m 5 min walk
  • Bendungan Hilir MRT Station
    950 m
Hospital or clinic
  • Rumah Sakit Jakarta
    690 m
Shopping
  • Grand Indonesia Mall
    2.9 km
Convenience store
  • Indomaret
    580 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    2.9 km
  • National Museum
    4.9 km
  • Gambir Train Station Building
    5.2 km
  • National Monument (MONAS)
    5.3 km
  • Istiqlal Mosque
    5.9 km
  • Jakarta Cathedral
    6.1 km
  • Museum Bank Indonesia
    9.1 km
  • Jakarta Old Town
    9.5 km
  • Ancol Dreamland
    10.9 km
  • Beautiful Indonesia in Miniature Park
    15.5 km
Nearby landmarks
  • Embassy of South Africa
    270 m
  • Parkir Timur Senayan
    340 m
  • Istora Mandiri MRT Station
    440 m
  • Plaza Semanggi
    480 m
  • Balai Sarbini
    490 m
  • Jakarta Stock Exchange
    510 m
  • IDX - Indonesia Stock Exchange
    520 m
  • Galeries Lafayette
    530 m
  • Atmajaya University
    540 m
  • Cinepolis
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 5-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until14:00
Getting around
  • Distance from city center0.05 km
  • Travel time to airport (minutes)40
  • Airport transfer fee500000 IDR
Extras
  • Breakfast charge (unless included in room price)350000 IDR
The property
  • Year property opened1976
  • Number of floors15
  • Room voltage220
  • Number of rooms 705
  • Most recent renovation2012
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Name0220008472676
Parking
  • Daily parking fee0 IDR

Reviews of The Sultan Hotel & Residence Jakarta from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 6.4
  • 10
  • 8.4
  • 9.2
  • 8.4
  • 10
  • 10
  • 10
  • 10

Most recent

From 5,745 reviews

  • Location score 8.8 out of 10 and is a high score in Jakarta
    Location8.8
  • Service score 8.4 out of 10 and is a high score in Jakarta
    Service8.4
  • Facilities score 8.2 out of 10 and is a high score in Jakarta
    Facilities8.2
  • Value for money score 8.1 out of 10 and is a high score in Jakarta
    Value for money8.1
  • Cleanliness score 8 out of 10
    Cleanliness8.0
  • Room comfort and quality score 7.3 out of 10
    Room comfort and quality7.3
High score for Jakarta

Rating

9+ Exceptional (857)
8-9 Excellent (427)
7-8 Very Good (710)
6-7 Good (339)
<6 Below Expectation (469)

Review summary

Powered by OpenAI

Guests praise the excellent and friendly staff, coupled with great location for events at GBK Stadium and JCC with direct tunnel access from the hotel. Spacious and comfortable rooms are perfect for staycation or business travels, and there is a good breakfast with delicious food options. The vintage charm of the hotel with old luxury and full amenities attracts visitors.

However, the hotel needs maintenance and renovation, especially in the rooms and furniture.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 139 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Service

Mentioned in 111 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Cleanliness

Mentioned in 103 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Breakfast

Mentioned in 81 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Room size

Mentioned in 51 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Room comfort

Mentioned in 41 reviews
sentiment-positive-indicator
46% Positive
sentiment-negative-indicator
53% Unfavourable

Property facilities

Mentioned in 31 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Pool

Mentioned in 25 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
12% Unfavourable

Value for money

Mentioned in 25 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
12% Unfavourable
Showing 2,802 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Henri from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in April 2026

    “Short holiday”

    Staying here because of watching Disney on Ice at GBK. The location is close to GBK, just exit the lobby and directly to the GBK area. The room is spacious and equipped with a 🛁. The breakfast menu is varied and delicious, but unfortunately, children aged 9 years need to pay half. The swimming pool is large, divided into children's and adult pools.

    Reviewed April 26, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    MAIKO from Japan
    Solo traveler
    Deluxe
    Stayed 2 nights in May 2025

    “Nice hotel”

    You can walk back from the stadium or arena, and there is also an MTR station nearby. It takes about 50 minutes by taxi from the airport (up to 90 minutes in traffic), but the taxi fare is cheap, so it wasn't a problem. There were plenty of breakfast options, and the coffee, meals, and fruit were all delicious! I appreciated having both a shower room and a bathtub as a Japanese person, but the bathtub didn't drain well, so I only used the shower room. The water pressure wasn't very strong, but it wasn't a major issue. The room was very spacious and clean. In addition to water, there were free drinks like cola, Sprite, and Pocari, and the reception staff was very accommodating. The service was beyond what I expected for the price, so I would like to use it again!

    Reviewed May 10, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Endah from Indonesia
    Group
    Deluxe
    Stayed 1 night in December 2025

    “Enjoyable”

    The location is very strategic, the room is old but very well maintained, and the air conditioning is very cold. The room facilities are complete, and the bathroom is equipped with a bathtub. The breakfast is delicious. Even a staff member named Jun kindly assisted with my check-in and upgraded my room for free. Thank you very much!

    Reviewed December 30, 2025
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    Andi from Indonesia
    Family with teens
    Deluxe
    Stayed 1 night in March 2026

    “Exceptional”

    The service is excellent, check-in and check-out are quick. The hotel staff is very helpful and quick when something is needed. Very friendly, from security to housekeeping and technicians. If there were 10 stars for the service, I would give it 10. The breakfast is also delicious, very varied. The hotel atmosphere is nice, it feels like I'm not in the heart of Jakarta.

    Reviewed March 24, 2026
    Auto-translated through generative A.I.
  5. 8.8
    Excellent
    SANGHYUN from South Korea
    Couple
    Deluxe
    Stayed 10 nights in March 2026

    “Good cost-effectiveness and comfortable facilities.”

    A 5-star hotel conveniently located near SCBD and Bung Karno Stadium, where you can enjoy shopping, dining, and beautiful natural scenery. It has a slightly outdated feel, but the wood and marble give it a classic ambiance. A downside is that the route to access the lobby using taxis or vehicles is somewhat complicated. The reasonably priced breakfast buffet offers high-quality Indonesian cuisine, Western dishes, Asian food, fruits, and beverages, which are satisfying.

    Reviewed April 03, 2026
    Auto-translated through generative A.I.
Changed to review page 1

This is a popular property. Don't miss out!