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Exterior view, Waldorf Astoria Dubai Palm Jumeirah in Dubai
2 Queen Deluxe Skyline Palm Sea View - Guestroom, Waldorf Astoria Dubai Palm Jumeirah in Dubai
a large body of water with palm trees, Waldorf Astoria Dubai Palm Jumeirah in Dubai
a large clock on a pedestal in the middle of a room, Waldorf Astoria Dubai Palm Jumeirah in Dubai
Lobby, Waldorf Astoria Dubai Palm Jumeirah in Dubai
Interior view, Waldorf Astoria Dubai Palm Jumeirah in Dubai
a swimming pool with a large fountain in the middle of it, Waldorf Astoria Dubai Palm Jumeirah in Dubai

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8.9

Excellent

212 reviews

212 reviews

Breakfast8
Housekeeping7
View6
See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Atlantis Aquaventure Waterpark 2.9 km
Burj Al Arab 3.7 km
Wild Wadi Waterpark 4.0 km
Ski Dubai 5.3 km
Dubai Miracle Garden 12.7 km
The Dubai Fountain 14.4 km
Burj Khalifa 14.4 km
Dubai Aquarium & Underwater Zoo 14.8 km
The Dubai Mall 14.9 km
Dubai Creek 20.8 km
Nearby landmarks
Anantara Beach 500 m
Palm Islands 2.4 km
Palm Jumeirah 2.5 km
Black Palace Beach 2.6 km
Sufouh Beach 2.6 km
Dolphin Bay 2.7 km
Atlantis Aquaventure Waterpark 2.9 km
The Pointe 3.0 km
Al Ittihad Park 3.0 km
Aquaventure Water Park 3.1 km

Waldorf Astoria Dubai Palm Jumeirah

Crescent Road The Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 24988 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palm Jumeirah part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money8.4
Distance to city center6.2 km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport25.4 km

Rooms available at Waldorf Astoria Dubai Palm Jumeirah

Exceptional
Room comfort & quality

9.3

Waldorf Astoria Suite
...
  • Room size: 160 m²/1722 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
King Pearl Club Suite with Sea View
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe 2 Bedrm Family Ste
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 2 queen beds & 1 king bed
Enter dates to see prices
Chairman Suite
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Deluxe Suite Sea View
...
  • Room size: 100 m²/1076 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 215 m²/2314 ft²
  • Sea view
  • 2 queen beds & 1 king bed
Enter dates to see prices
King Superior
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 Queen Pearl Club with Sea View
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 110 m²/1184 ft²
  • Outdoor view
  • 2 queen beds & 1 king bed o...
Enter dates to see prices
King Pearl Club Room with Sea View
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Waldorf Astoria Dubai Palm Jumeirah?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Waldorf Astoria Dubai Palm Jumeirah?

Waldorf Astoria Dubai Palm Jumeirah is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 375 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Waldorf Astoria Dubai Palm Jumeirah also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Waldorf Astoria Dubai Palm Jumeirah has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Waldorf Astoria Dubai Palm Jumeirah?

Start your mornings right, with the continental and buffet breakfast options offered at Waldorf Astoria Dubai Palm Jumeirah. Halal breakfast is available for guests. There's an additional charge of 170 AED for adults and 85 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Waldorf Astoria Dubai Palm Jumeirah?

Waldorf Astoria Dubai Palm Jumeirah features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Waldorf Astoria Dubai Palm Jumeirah?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Waldorf Astoria Dubai Palm Jumeirah. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Waldorf Astoria Dubai Palm Jumeirah?

On-site venues and convenient event services make Waldorf Astoria Dubai Palm Jumeirah an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Waldorf Astoria Dubai Palm Jumeirah?

Waldorf Astoria Dubai Palm Jumeirah does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Waldorf Astoria Dubai Palm Jumeirah?

Restaurants including Nobu, Club Vista Mare and Ossiano are popular in Waldorf Astoria Dubai Palm Jumeirah’s neighborhood which is known as Palm Jumeirah.

What popular shopping places are close to Waldorf Astoria Dubai Palm Jumeirah?

Located in the Palm Jumeirah area, Waldorf Astoria Dubai Palm Jumeirah is close to great shopping choices like The Pointe.

What are popular attractions near Waldorf Astoria Dubai Palm Jumeirah?

Guests at Waldorf Astoria Dubai Palm Jumeirah can easily visit Atlantis Aquaventure Waterpark, The Lost Chambers Aquarium and Al Ittihad Park located in the Palm Jumeirah area.

What popular beaches are close to Waldorf Astoria Dubai Palm Jumeirah?

Guests at Waldorf Astoria Dubai Palm Jumeirah can easily visit Anantara Beach, Aquaventure Beach and RIVA - in the Palm Jumeirah area.

What popular natural sightseeing spots are close to Waldorf Astoria Dubai Palm Jumeirah?

Waldorf Astoria Dubai Palm Jumeirah is located in the Palm Jumeirah area, which is famous for natural sightseeing destinations such as Sea Lion Point.

See map

Explore the neighborhood

What people love about Waldorf Astoria Dubai Palm Jumeirah

  • 10

    Exceptional
    Staff 

    "The rooms were amazing, clean, and the staff was very helpful."

    Miguel

    |

    March 3, 2023

  • 9.6

    Exceptional
    Spaciousness

    "THE room was large, stylish and classy."

    David

    |

    August 31, 2022

  • 7.2

    Very good
    Spaciousness

    "The hotel are new with big rooms."

    Yousuf

    |

    May 16, 2021

Overall rating:

8.9

Excellent
212 reviews
Cleanliness
9.5
Facilities
9.1
Location
8.7
Read all reviews >
What travelers say they love:
We loved it.
david from Sri Lanka
Business traveler
More about Waldorf Astoria Dubai Palm Jumeirah

More about Waldorf Astoria Dubai Palm Jumeirah

Waldorf Astoria Dubai Palm Jumeirah

Get excited for all the adventures in Dubai with a stay at Waldorf Astoria Dubai Palm Jumeirah. Enjoy more possibilities on your vacation at Waldorf Astoria Dubai Palm Jumeirah, with its convenient location just 14.3 km from the Burj Khalifa.
At Waldorf Astoria Dubai Palm Jumeirah, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Dubai is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Waldorf Astoria Dubai Palm Jumeirah. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Waldorf Astoria Dubai Palm Jumeirah are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Waldorf Astoria Dubai Palm Jumeirah are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Waldorf Astoria Dubai Palm Jumeirah. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Waldorf Astoria Dubai Palm Jumeirah including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Enjoy the countless activities offered at Waldorf Astoria Dubai Palm Jumeirah. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna.
Don't forget to make a visit or two to the hotel's pool. At Waldorf Astoria Dubai Palm Jumeirah, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing.
Enjoy some water sports with watersports equipment rentals and boats provided by Waldorf Astoria Dubai Palm Jumeirah. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room and tennis court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Dubai has to offer! Be sure to visit The Dubai Fountain located 14.3 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 14.9 km away.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

9 mentions

Swimming Pool

6 mentions

Housekeeping

3 mentions

Beach

2 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Body scrub
  • Body wrap
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Skiing
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Laptop safe box
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Social by Heinz Beck
  • Cuisine: Italian
  • Menu: Buffet
LAO
  • Cuisine: Vietnamese
  • Menu: Buffet
Palm Avenue
  • Cuisine: Mediterranean
  • Menu: Buffet
Mezzerie
  • Cuisine: International, Middle Eastern
  • Menu: A-la-carte
Peacock Alley
  • Cuisine: American
  • Menu: Buffet
Serafina Bar
  • Menu: Buffet

Location

Crescent Road The Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates, 24988
Excellent
Location

8.7

Airports
  • Dubai International Airport (DXB)
    25.4 km
  • Al Maktoum International Airport (DWC)
    27.6 km
Public transportation
  • Palm Atlantis Monorail Station
    3.1 km
  • Al Sufouh Tram Station
    3.4 km
Hospital or clinic
  • Kind Care Medical Center
    5.2 km
Shopping
  • Mall of the Emirates
    5.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Atlantis Aquaventure Waterpark
    2.9 km
  • Burj Al Arab
    3.7 km
  • Wild Wadi Waterpark
    4.0 km
  • Ski Dubai
    5.3 km
  • Dubai Miracle Garden
    12.7 km
  • The Dubai Fountain
    14.4 km
  • Burj Khalifa
    14.4 km
  • Dubai Aquarium & Underwater Zoo
    14.8 km
  • The Dubai Mall
    14.9 km
  • Dubai Creek
    20.8 km
Nearby landmarks
  • Anantara Beach
    500 m
  • Palm Islands
    2.4 km
  • Palm Jumeirah
    2.5 km
  • Black Palace Beach
    2.6 km
  • Sufouh Beach
    2.6 km
  • Dolphin Bay
    2.7 km
  • Atlantis Aquaventure Waterpark
    2.9 km
  • The Pointe
    3.0 km
  • Al Ittihad Park
    3.0 km
  • Aquaventure Water Park
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A Tourism Dirham Fee of AED 20 for the first bedroom per night is applicable and this is included in the rate.  Fees for any additional bedroom have to be paid directly at the property. For further details, please contact the property using the information contained in your confirmation email.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee375 AED
  • Distance from city center6.2 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)170 AED
  • Daily Internet/Wi-Fi fee0 AED
The property
  • License Id / Local Tax ID/ Entity Name100037732300003
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants4
  • Number of rooms 319
  • Room voltage220
  • Year property opened2013
Parking
  • Daily parking fee0 AED

Reviews of Waldorf Astoria Dubai Palm Jumeirah from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.1
Location8.7
Room comfort and quality9.3
Service9.0
Value for money8.4
High score for Dubai
Rating
9+ Exceptional (69)
8-9 Excellent (12)
7-8 Very Good (11)
6-7 Good (6)
<6 Below Expectation (7)
Time of the year
Mar - May (21)
Jun - Aug (37)
Sep - Nov (28)
Dec - Feb (19)

Show reviews that mention 

Showing 105 verified guest comments
12345
10.0
Exceptional
Ian
Couple
King Deluxe Skyline Sea View
Stayed 5 nights in August 2019

A special and memorable experience”

We had a 5 day stay at the Waldorf Hotel in Dubai to celebrate our 30th anniversary. We were welcomed at the hotel with a suite upgrade and everything from then on was just fantastic. The room, the amazing palm / marina view, the pool, the service, the breakfast and the staff politeness / friendliness was just fantastic and created such an enjoyable and memorable experience. One of the best hotels we've ever stayed in and we highly recommend this hotel if you plan to holiday in Dubai.

Reviewed September 08, 2019

See room deals

10.0
Exceptional
michelle from Malta
Couple
King Superior
Stayed 5 nights in August 2019

Short break ”

Loved this hotel and would stay again. The staff are amazing nothing is too much trouble. Rooms comfortable and huge, huge bed. Breakfast very good.

Reviewed August 20, 2019

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10.0
Exceptional
HAMZA from United Arab Emirates
Family with teens
King Superior
Stayed 1 night in February 2020

Perfect Staycation”

This was the perfect Staycation, amazing place , spacious rooms not a bad word to say. Supervisor at check in upgraded us too!

Reviewed February 23, 2020

See room deals

9.6
Exceptional
vivian from Australia
Couple
King Deluxe Skyline Sea View
Stayed 4 nights in October 2019

Very Special Hotel/Resort”

Exceptional in every way. Staff very professional and helpful. Ideal for young families but also all other age groups as well. A distance from the spectacular centres but a very efficient shuttle bus service is provided throughout the day free to all residents. Breakfast area is spacious with an enormous variety of foods and the poolside restaurants need to be experienced. The Gym facilities are first class open 24hrs with a highly trained and experienced staff member present.

Reviewed October 22, 2019

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9.6
Exceptional
Dawid from United Arab Emirates
Group
King Deluxe Palm Sea View
Stayed 1 night in June 2022

Wonderfull Stay!!!”

We had friends visiting from South Africa and decided to stay for 1 night with them. Staff was super friendly and professional. Location on the palm with all the activities you would need and close to Atlantis if one would want to take a day trip there. Special thanx to Borzo and all the attendants around the family pool that looked after us like we were the only people there. Will definitely be back

Reviewed June 13, 2022

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Dear Dawid Time flies and unfortunately, it seems that we have missed out on acknowledging your message. We greatly appreciate the time you spent sharing your experience at Waldorf Astoria Dubai Palm Jumeirah, and we are delighted to read that you had a wonderful stay with us. It was a genuine pleasure to have you with us and we would be pleased to welcome you again soon. Kind regards Mohamed Hassan Hotel Manager

Responded October 06, 2022
Waldorf Astoria Dubai Palm Jumeirah
9.6
Exceptional
Ching from Hong Kong SAR, China
Couple
King Deluxe Skyline Sea View
Stayed 5 nights in June 2019

Great hotel”

Me and my husband had an excellent holiday in Dubai staying with this hotel. The staff are nice, the facilities are amazing and clean, and the restaurants are good!

Reviewed June 11, 2019

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10.0
Exceptional
CELERINO from Philippines
Family with teens
King Superior
Stayed 2 nights in July 2021

Waldorf Pam Jumairah”

The hotel is very nice. We enjoy staying in the Hotel. The rooms fitout is 5 star

Reviewed July 27, 2021

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Dear Celerino Time flies and unfortunately, it seems that we have missed out on acknowledging your message. We greatly appreciate the time you spent sharing your experience at Waldorf Astoria Dubai Palm Jumeirah, and we are delighted to read that you had a wonderful stay with us. It was a genuine pleasure to have you with us and we would be pleased to welcome you again soon. Kind regards Cora Stuart General Manager

Responded January 03, 2023
Waldorf Astoria Dubai Palm Jumeirah
9.6
Exceptional
Eszter from United Arab Emirates
Couple
King Deluxe Skyline Sea View
Stayed 1 night in July 2019

Maybe one of the best hotels ever”

Awesome interior, facilities, service. We even were upgraded to a spacious suite, overlooking the sea and Burj el Arab. Fantastic view! Breakfast was a bit crowded and less organized, had to wait a lot, also pool bar quite disorganized, but otherwise very nice experience!

Reviewed July 24, 2019

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10.0
Exceptional
Jason from Ireland
Couple
King Deluxe Skyline Sea View
Stayed 1 night in August 2017

Amazing ”

Just an amazing hotel. Stayed here a few times. My Favourite hotel in the world to date

Reviewed January 15, 2022

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Dear Jason Thank you for choosing to stay at Waldorf Astoria Dubai Palm Jumeirah, please accept our sincere apologies for the late acknowledgment of your kind words of appreciation. It is always a great source of inspiration for the team to hear back from our guests. We look forward to welcoming you back to Dubai at the hotel. Kind regards Mohamed Hassan Hotel Manager

Responded October 06, 2022
Waldorf Astoria Dubai Palm Jumeirah
10.0
Exceptional
david from Sri Lanka
Business traveler
King Accessible Room
Stayed 1 night in February 2021

Nice quiet relaxt place”

We loved it. From friendly check in to spacious rooms.

Reviewed February 25, 2021

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Dear David Time flies and unfortunately, it seems that we have missed out on acknowledging your message. We greatly appreciate the time you spent sharing your experience at Waldorf Astoria Dubai Palm Jumeirah, and we are delighted to read that you had a wonderful stay with us. It was a genuine pleasure to have you with us and we would be pleased to welcome you again soon. Kind regards Cora Stuart General Manager

Responded January 03, 2023
Waldorf Astoria Dubai Palm Jumeirah
9.2
Exceptional
Ebenezer from Nigeria
Couple
King Superior
Stayed 1 night in September 2021

Nice experience overall ”

Maintenance needs to improve. The scale for weight. Both in the room aren’t working. The steel used for the design almost fell when it lost grip but didn’t fall.. amazing restaurant and lovely staff members. And lovely environment to cool off and relax. Special thanks to Aigerim, David and Mary from the restaurant staff. They were looking after us and asking to help with our needs. Will surely love to visit again but kindly work on maintenance to make sure all facilities are functional

Reviewed September 29, 2021

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Dear Ebenezer We realised that we have not thanked you yet for having taken the time to share your impressions. It is a pleasure to know, that you enjoyed your stay with us at Waldorf Astoria Dubai Palm Jumeirah. I know that Aigerim, David and Mary will be delighted to receive your wonderful feedback. We strive to offer unforgettable memories to our guests and hope to have the pleasure of welcoming you again in the near future. Kind regards Mohamed Hassan Hotel Manager

Responded October 10, 2022
Waldorf Astoria Dubai Palm Jumeirah
9.6
Exceptional
Sharyn from Australia
Couple
King Deluxe Palm Sea View
Stayed 4 nights in May 2019

Exceptional”

Fabulous hotel and staff location is approx 30 min drive to the city centre however, we prefer to be away from the hustle and bustle. We would absolutely stay at this hotel again perfect for us.

Reviewed June 09, 2019

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9.6
Exceptional
Courtney from United States
Family with teens
King Deluxe Skyline Sea View
Stayed 4 nights in May 2019

Great experience!”

Great beach, great views, amazing staff. Buffet breakfast was just okay...

Reviewed May 16, 2019

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9.2
Exceptional
Trish from United Arab Emirates
Couple
King Deluxe Skyline Sea View
Stayed 1 night in October 2020

Exceptional”

Gorgeous hotel fabulous location, good choice of restaurants, don’t recommend the cappuccino in the poolside restaurant Mezzerie too small & well over price & tasted nothing like a real cappuccino!

Reviewed November 01, 2020

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8.8
Excellent
Paul
Couple
King Superior
Stayed 2 nights in February 2019

Lovely time ”

I’d like more food choices for kids in other restaurants. The park needs fixed up and charging 50dhs for a bottle of beer, is just nuts. At least make it a pint

Reviewed March 03, 2019

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7.6
Very good
Martin from United Arab Emirates
Couple
King Superior
Stayed 1 night in June 2020

The hotel was completely short staffed. Had to keep calling reception as people not answering.”

One restaurant open with limited menu. Pool opens 9am which is too late as it is already hot. Beautiful hotel but not operating properly

Reviewed June 28, 2020

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6.8
Good
Beverly from Canada
Solo traveler
King Deluxe Palm Sea View
Stayed 8 nights in July 2020

Ok for a short break”

The Waldorf at the Palm Jumeirah was a lovely hotel, situated on the beach at the Palm. The view was great, and a morning swim at the beach was great. However, service was intermittent. While everyone was polite and helpful, requests such as for room cleaning, were not followed up in a timely manner. As well, as a solo traveler I felt like the hotel catered more to family groups. While the room price was good, the meal costs were substantial and with no nearby alternative, there was really not much choice. It is also some distance from other attractions unless you are wanting to visit someplace like Atlantis. All in all, this was a satisfactory visit but I would probably not choose it again as my location of choice.

Reviewed August 19, 2020

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7.6
Very good
Angela from United Arab Emirates
Couple
King Superior
Stayed 1 night in June 2022

Disappointed ”

We had a disappointing stay. Staff at the pool were amazing. However, we stayed in a club room, and had issues at check in and the following day. We tried contacting the manager.

Reviewed June 18, 2022

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Dear Angela, Greetings from the Palm! We appreciate your comments and review. Furthermore I am sorry to hear that your experience was not a positive one. I do regret that we did not meet your expectations during your stay. We are constantly looking for ways to improve upon our guests’ experience and welcome any suggestions. I do hope that should your plans bring you back this way, you will give us another chance to serve you. We hope to have the opportunity to welcome you back soon. Kind regards Mohamed Hassan Hotel Manager

Responded October 06, 2022
Waldorf Astoria Dubai Palm Jumeirah
6.8
Good
Osama from United Arab Emirates
Family with young children
King Deluxe Suite Sea View
Stayed 2 nights in May 2022

Good hotel but not for the service ”

The hotel is very nice with nive facilities, but in regard of the services, i am very disappointed.. This is my third time i stay in different waldorf astoria... But still the service is very bad... I had to wait two hours after the check in.. To get my room ready. After arriving to the room i had to wait one more hour to get my bags. Fridge is broken and had to ask to fix it... Another hour.... The baby cot which i requested since my booking in agoda.. Another 2 hours.. My birthday arrangement which i requested through Agoda... They didn't even leave a letter.. It was really a very bad experience.. And i hope this time i give up on this hotel... As i have never seen something like this among the top hotels.

Reviewed May 16, 2022

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Dear Osama Thank you so much for taking the time to share your review. We are sorry that you did not thoroughly enjoy your stay at our property and that your service expectations were not met as a returning guest. We do sincerely apologize if you had an unpleasant arrival experience. We will surely look at every opportunity and will work on your feedback. We hope to have the opportunity to welcome you back soon. Kind regards Mohamed Hassan Hotel Manager

Responded October 06, 2022
Waldorf Astoria Dubai Palm Jumeirah
7.2
Very good
Yousuf from United Arab Emirates
Family with young children
King Deluxe Partial Sea View
Stayed 2 nights in May 2021

Very good”

The hotel are new with big rooms. But need to improve the breakfast

Reviewed May 16, 2021

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Dear Yousuf We realised that we have not thanked you yet for having taken the time to share your impressions. It is a pleasure to know, that you enjoyed your stay with us at Waldorf Astoria Dubai Palm Jumeirah. We strive to offer unforgettable memories to our guests and hope to have the pleasure of welcoming you again in the near future. Kind regards Cora Stuart General Manager

Responded January 03, 2023
Waldorf Astoria Dubai Palm Jumeirah
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