Travelling to Israel? Read all updated requirements before you book.
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem

Removed from saved list

9

Exceptional

617 reviews

617 reviews

Housekeeping1
See map

9.6

Exceptional

Location rating score

Exceptional location - 110 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Gefen Gallery

30 m

Perfuniq

100 m

The supermarket

130 m

Open

140 m

Sol

140 m

Popular landmarks
Church of the Holy Sepulchre

740 m

Garden Tomb

1.1 km

Old City of Jerusalem

1.1 km

Western Wall

1.1 km

Mahane Yehuda Market

1.2 km

Closest landmarks
American Express

160 m

Yermiyahu

170 m

Arman Darian

190 m

Beit Shmuel

220 m

Eli Cohen Galleries LTD

240 m

Waldorf Astoria Jerusalem

26-28 Agron Street, Mamilla / King David, Jerusalem, Israel, 9419008 - See map

Make your best journey to Jerusalem with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Mamilla / King David part of Jerusalem, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old City of Jerusalem. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Show more

Highlights

Sparkling clean

600 meters to Tower of David Museum

Check-in [24-hour]

Excellent room comfort & quality

Free airport transfer

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Kids club

Luggage storage

Car power charging station

Value for money8.0
Distance to city center3.2 km
Location rating9.6
Nearest airportBen Gurion Airport (TLV)
Distance to airport40.7 km

Rooms available at Waldorf Astoria Jerusalem

Exceptional
Room comfort & quality

9.1

King Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
KING ONE BEDROOM SUITE
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Grand Deluxe Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
David Tower Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Palace Suite
...
  • Room size: 190 m²/2045 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Balcony Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Terrace Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Balcony Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Waldorf Astoria Jerusalem?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Waldorf Astoria Jerusalem?

For those who wish to drive their own cars, Waldorf Astoria Jerusalem has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jerusalem with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Waldorf Astoria Jerusalem?

Start your mornings right, with the continental and buffet breakfast options offered at Waldorf Astoria Jerusalem. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Waldorf Astoria Jerusalem?

Waldorf Astoria Jerusalem features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Waldorf Astoria Jerusalem?

Waldorf Astoria Jerusalem does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Waldorf Astoria Jerusalem?

Restaurants including 1868, ZUTA - Cocktail Bar and Bonsai Kosher Sushi are popular in Waldorf Astoria Jerusalem’s neighborhood which is known as Mamilla / King David.

What popular shopping places are close to Waldorf Astoria Jerusalem?

Located in the Mamilla / King David area, Waldorf Astoria Jerusalem is close to great shopping choices like Gefen Gallery, Perfuniq and Nadav Art by Avi Nadav.

What are popular attractions near Waldorf Astoria Jerusalem?

Guests at Waldorf Astoria Jerusalem can easily visit Hebrew Union College, Alliance Française and hakubiot located in the Mamilla / King David area.

Show more questions
See map

Explore the neighborhood

What people love about Waldorf Astoria Jerusalem

  • 10

    Exceptional

    "This is the first time we are in this hotel And everything was perfect."

    rivki

    |

    September 3, 2020

  • 10

    Exceptional
    Cleanliness

    "The rooms, the cleanliness of the food, the service, the courtesy, the appearance of the hotel - everything ."

    rivki

    |

    September 3, 2020

  • 8.4

    Excellent
    Staff 

    "Everything is good, all the staff from bellboy to waiter to cleaner provide excellent service and are very friendly."

    Mark

    |

    February 2, 2020

Overall rating:

9

Exceptional
617 reviews
Cleanliness
9.3
Facilities
8.1
Location
9.6
Read all reviews >
More about Waldorf Astoria Jerusalem

More about Waldorf Astoria Jerusalem

Waldorf Astoria Jerusalem

Whatever your reason for visiting Jerusalem, Waldorf Astoria Jerusalem is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Jerusalem are yours with a stay at Waldorf Astoria Jerusalem, located just 1.1 km from the famous Old City of Jerusalem.
Waldorf Astoria Jerusalem provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Jerusalem can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Waldorf Astoria Jerusalem. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Waldorf Astoria Jerusalem offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Waldorf Astoria Jerusalem, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Waldorf Astoria Jerusalem is ready to serve your most specific needs. A selection of food types including kosher options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Waldorf Astoria Jerusalem offers wonderful recreational facilities for guests to enjoy. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon and spa. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Jerusalem, take some time to venture outside of Waldorf Astoria Jerusalem. You're sure to want to visit Yad Vashem - Holocaust Memorial located 4.4 km away, among the most sought-after photographs for anyone visiting Jerusalem.

Show more
Amenities and facilities
Excellent
Facilities

8.1

Languages spoken

  • English
  • Arabic
  • French
  • Hebrew
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hiking
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Ironing facilities
  • Private bathroom
  • Satellite/cable channels
  • Toiletries
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
  • Kosher
Restaurants on site

The Palace

  • Cuisine: Local
  • Menu: Buffet

King's Court

  • Cuisine: Mediterranean
  • Menu: Buffet

Garden Terrace

  • Cuisine: Mediterranean
  • Menu: Buffet
Location
26-28 Agron Street, Mamilla / King David, Jerusalem, Israel, 9419008
Exceptional
Location

9.6

Airports

  • Ben Gurion Airport (TLV)
    40.7 km 53 min drive
  • Sde Dov Airport (SDV)
    55.0 km

Public transportation

  • Jerusalem Central Bus Station
    2.2 km
  • Jerusalem - Yitzhak Navon
    2.2 km

Hospital or clinic

  • Saint Louis French Hospital
    450 m

Convenience store

  • Minimarket 24
    480 m

Cash withdrawal

  • ATM
    340 m
What's nearby

Popular landmarks

  • Church of the Holy Sepulchre
    740 m
  • Garden Tomb
    1.1 km
  • Old City of Jerusalem
    1.1 km
  • Western Wall
    1.1 km
  • Mahane Yehuda Market
    1.2 km
  • Al-Aqsa Mosque
    1.3 km
  • Hezekiah's Tunnel
    1.4 km
  • Mount of Olives
    1.8 km
  • Israel Museum
    1.9 km
  • Yad Vashem - Holocaust Memorial
    4.5 km

Nearby landmarks

  • Gefen Gallery
    30 m
  • Perfuniq
    100 m
  • The supermarket
    130 m
  • Open
    140 m
  • Sol
    140 m
  • Mamilla Cemetery & Mamilla Pool Reservoir
    140 m
  • Nadav Art by Avi Nadav
    150 m
  • Hebrew Union College
    150 m
  • Mamilla Mall
    150 m
  • Mamila Pool
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee0 ILS
  • Distance from city center3.2 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)0 ILS
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 226
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee0 USD

Reviews of Waldorf Astoria Jerusalem from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.1
Location9.6
Room comfort and quality9.1
Service8.7
Value for money8.0
High score for Jerusalem
Rating
9+ Exceptional (30)
8-9 Excellent (5)
7-8 Very Good (6)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (11)
Jun - Aug (12)
Sep - Nov (16)
Dec - Feb (8)
All guests (95)
All room types
All languages

Show reviews that mention 

Showing 47 verified guest comments
123
9.6
Exceptional
Nehemia from Israel
Couple
King Terrace Room
Stayed 1 night in November 2016

Finest hotel in Jerusalem”

The legacy and tradition of Waldorf Astoria implemented in the heritage of Jerusalem. The combination of the most modern hotel facilities in a building that preserves the styles of the multicultural heritage of ancient Jerusalem is a unique and marvelous experience.

Reviewed November 13, 2016

See room deals

7.7
Very good
Howard from South Africa
Couple
King Deluxe Room
Stayed 4 nights in September 2014

Great New Hotel - Staff need a shake up”

Location,facilities,decor

The Waldorf is a fantastic addition to the Mamilla precinct. It is a world class hotel with superb rooms and decor. We found that fir the price the service is not up to scratch. Our room was not completely serviced and each day we had to call to get complimentary water and on one day no toilet paper was provided. Service and overall experience are vital in a 5 star establishment.

Reviewed September 21, 2014

See room deals

10.0
Exceptional
Itamar from Israel
Couple
King Deluxe Balcony Room
Stayed 2 nights in September 2018

Great service, good location”

Staff were very accommodating, the hotel is impressive and breakfast was a feast for kings (and queens). I would highly recommend.

Reviewed September 20, 2018

See room deals

10.0
Exceptional
rivki from Israel
Couple
Twin Deluxe Room
Stayed 1 night in September 2020

The best hotel in the country!!!”

This is the first time we are in this hotel And everything was perfect. The rooms, the cleanliness of the food, the service, the courtesy, the appearance of the hotel - everything .. everything .. everything

Reviewed September 03, 2020

See room deals

many thanks Rivki for your nice comments. we look forward to welcoming you again in the near future Kind regards katy Peer Reservations Manager

Responded September 03, 2020
Waldorf Astoria Jerusalem
10.0
Exceptional
Tova from United States
Family with teens
King Deluxe Balcony Room
Stayed 3 nights in July 2017

Leasure”

We enjoyed the hotel,rooms,staff.,food,.could not ask for anything more.

Reviewed July 24, 2017

See room deals

8.4
Excellent
Mark from Singapore
Couple
King Grand Deluxe Room
Stayed 3 nights in January 2020

TOP Class but no facilities ”

Everything is good, all the staff from bellboy to waiter to cleaner provide excellent service and are very friendly.. room is big, nice n clean but too bad no facilities..

Reviewed February 02, 2020

See room deals

6.0
Yoav from Israel
Couple
King Deluxe Balcony Room
Stayed 2 nights in September 2020

Above average”

החדרים מעולים ברמה הכי גבוהה אין בריכה במלון האוכל (לפחות בתקופת הקורונה) מחולק מעט, ובקמצנות. כל דבר שרוצים לאכול צריך לבקש ל]עמים אפילו שלוש פעמים ומחכים המון זמן ומוציא את נחשק לאכול שם. יחס הסגל מזלזל במסווה מנומס The rooms are excellent at the highest level There is no pool at the hotel The food (at least during the corona period) is slightly divided, and stingy. Anything you want to eat should ask for peoples even three times and wait a lot of time and take out the coveted to eat there. The staff attitude disregards polite disguise

Reviewed September 13, 2020

See room deals

10.0
Exceptional
niv from Israel
Couple
King Superior Room
Stayed 1 night in March 2018

Exceptional”

Therebwas a problem with our reservation becaus there was a mixup with our name and reservation number

Reviewed March 28, 2018

See room deals

9.7
Exceptional
Menachem from Australia
Solo traveler
King Deluxe Room
Stayed 3 nights in December 2015

Best in Jerusalem”

Service, Location and Style

Amazing. Exceeded all expectations. WIll be back there again in a flash.

Reviewed January 03, 2016

See room deals

10.0
Exceptional
Kai from China
Couple
King Accessible Superior Room
Stayed 3 nights in December 2014

Excellent stay”

Interior design. Room facility. Location.

The best stay ever.

Reviewed January 03, 2015

See room deals

4.4
Jacques from Belgium
Couple
Two-Bedroom Apartment
Stayed 3 nights in October 2017

Acceptable”

Sold as a room In hotel tcheeting and liing So dispointed

Reviewed October 31, 2017

See room deals

5.6
Diego from Israel
Group
King Deluxe Room
Stayed 1 night in May 2022

Don’t go Friday or Saturday”

Facilities are amazing but you're not allowed to use it. Breakfast is left over from last day. No coffee, no milk no eggs available. Pool is closed. Gym is closed. Spa is closed. Reception, phone receptionist and luggage guy were friendly and polite Doorman extremely rude, feels like you're uninvited entering their house. Not your own hotel. Breakfast staff also not interested in help, unless you're a jew.

Reviewed May 14, 2022

See room deals

3.2
Carmel from United Kingdom
Couple
King Grand Deluxe Room
Stayed 1 night in January 2022

Couples stay ”

For a 5-star hotel at this price range (for reference- I’ve stayed in 5 star hotels in the heart of London that was absolutely spot-on, and it was half price) this hotel is not up to standards. For almost £450 a night you’d expect cleanliness to be spotless; the room was dusty, we found some used toilet hidden in the toilet. The staff’s attendance to your requests is lacking. We had two dressing gowns in the room, one of which was child size, we called reception around 8pm to have it replaced, was told they were sending someone, never happened. Towels are hard and very very worn and old, have to be replaced. The bathroom was very cold when we arrived, according to the description online there should be under floor heating, we couldn’t find it so called reception, instead of explaining how to turn it on the sent someone upstairs (who arrived after approx 30 mins), he turned the underfloor heating on and told us it would take about 3 hours to warm up. Having said that, the bathtub and shower feel very luxurious, water pressure is great. Mini bar had just a few drinks, no snacks besides Pringles. The television is very basic with a very poor selection of films, and no Netflix. The bed is very comfortable but they only provide 2 cushion, no extra cushions in the wardrobe. The lifts are very slow with sometimes having to wait around 4-5 minutes for one lift to arrive when there’s 4 lifts. Also it doesn’t show you where the lift is which can be very frustrating when you wait this long. To sum up; The hotel has the facilities of a 5-star hotel, but the service is lacking, the attention to details is non-existent and the textile needs to be renewed urgently. If they were to improve those things, the hotel would be worth the price.

Reviewed January 26, 2022

See room deals

3.0
Tony from Indonesia
Group
King Superior Room
Stayed 6 nights in May 2015

To slow d servis”

Very good hotel ,near to mall
Reviewed May 26, 2015

See room deals

9.3
Exceptional
Joseph from Israel
Solo traveler
King Superior Room
Stayed 1 night in June 2014

The Shavuot Vacation was luxurious experience”

Service, Rooms and food quality
Reviewed June 05, 2014

See room deals

9.3
Exceptional
MARIA from Switzerland
Solo traveler
King Deluxe Room
Stayed 4 nights in April 2015

GONTIJO”

la chambre, un must , la beaute de la decoration, le service

Parfait, un vrai plaisir

Reviewed April 10, 2015

See room deals

9.7
Exceptional
joseph from France
Solo traveler
Twin Deluxe Balcony Room
Stayed 7 nights in March 2015

Hôtel waldorf”

Le service , les chambres , la gastronomie

Extraordinaire

Reviewed March 17, 2015

See room deals

10.0
Exceptional
ONODERA from Japan
Couple
King Deluxe Room
Stayed 2 nights in July 2019

最高でした”

旧市街地が近く、スタッフの対応も最高でした。日本人のスタッフの方もいられたので日本語でいろいろ聞け市場の場所など教えて頂いてとても有意義な観光ができました。2泊したのですが夕方くらいにスタッフの方が何か必要なものがないかと聞いて頂いて、瓶の水や炭酸水を多めに置いて行ってくれたりと大変満足でした。瓶の水や炭酸水は美味しかったです。機会があったらまた宿泊したいと思います。

Reviewed August 06, 2019

See room deals

10.0
Exceptional
Ruth from Israel
Couple
King Deluxe Room
Stayed 1 night in March 2022

מדהים”

רמה מעל כל המלונות

Reviewed March 14, 2022

See room deals

9.2
Exceptional
Chen from Israel
Couple
King Grand Deluxe Room
Stayed 2 nights in November 2021

מושלם!!!!”

בעיניי המלון ברמה הכי טובה שהייתי בו בארץ. מיקום פצצה דקה מהממילא…אין ספק שזה יהיה המלון שלנו תמיד כשנחזור לירושלים

Reviewed November 07, 2021

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss